After engaging another property management service and waiting 7 weeks for them to find a renter…read more(in Denver's HOT rental market!!) with no solution. I engaged Woodruff and worked with Troy Herman. I signed up in one day, did all of my paperwork electronically, and he had a lease for me within the week. BRILLIANT! Thank you Troy! I was incredibly stressed at the thought of having to come up with another mortgage payment and no renter. Woodruff, specifically Troy, was prompt, professional, VERY responsive to all questions and concerns. I wanted to put a time limit on the listing and he agreed. I love that all of the contact can be done through their web interface: payments, maintenance, lease signing, all documentation is done electronically. SO EFFICIENT and easy! And the listing was beautiful! Made me think that I wanted to move back to the old home. Thanks for all of the effort and the amazing new tenant

From the owner: Specializing in privately owned homes, condos and town-homes. Born and raised in Thornton, I know…read morethis area inside and out. I guarantee my results and let my work speak for itself. Contact me for a rental analysis of your investment property. "Personalized Service in an Impersonal World".

Total slumlords. Refused to fix anything. No air in the summer and no heat in the winter. Ac repair…read moreman said the ac unit has not been cleaned or maintenance in years. Couldn't run the coffeemaker and microwave at the same time (tripped the breaker). Bathroom vanity has a hole in the bottom of the cabinet so it's totally unusable. Fence in backyard is falling down on one side. Can't believe this company thinks it's ok to rent something like this. . Don't trust them. Only put one star because you have to not because they deserve it !!!

Customer service is definitely not part of the language of the company. Sending letters to…read moreresident of one of their communities with sentences in caps????? Why are you yelling at someone who has nothing to do with the your problems when your company is taking over the new property. "CASH WILL NOT BE ACCEPTED AT THE OFFICE. DO NOT EXPECT TO MEET WITH ANYONE FROM THE CAMBRIDGE COMPANY, AT ANY TIME, AT THE OFFICE WITHOUT AN APPOINTMENT" Why are you yelling at us? Thanks Mr. Timothy Nelson. Your letter is rude and very unprofessional. These are humans you are yelling at and don't deserve your condescending demands. I bet if you sent a letter that was a bit nicer - people would be nicer to you!!!

Fox property management has been the best property management company I've ever had the pleasure of…read morerenting from. As a millennial, I've done my fair share of cohousing situations and I think that the way that they navigate roommate changes and repairs has been as seamless as possible. There's been a lot of odds and ends work that needed to be done on the property that I lived in and they were always prompt to send out a repair person within 24 hours of a request being sent. They would even follow up with us when we may have let a contractor slip through the cracks. I highly recommend them and all their staff has been nothing but courteous and kind. Claire was my specific point of contact and whatever they are paying her isn't enough for how hard that girl works. She doesn't miss a beat and always makes times for tenant questions or concerns. A rockstar employee for a great woman-owned company.

If I could leave a zero star review, genuinely I would. I have never experienced a more…read moreinefficient, unprofessional, and flat out awful property management company in my life. I've lived in this house for about a year now, and before any of the current situations were even a problem, there was a leak in my ceiling when I moved in and it took them weeks just to fix it before I could move into this place. I had to pay extra at my apartment complex because of that. there have been multiple broken items in this house that they refuse to fix like the dishwasher the fridge in the dryer because they claim they're still "technically functional". This most recent incident was a leak in the ceiling again that we noticed and put in a maintenance request for that took eight days to even be noticed and nobody did anything about to the point where we're at 11:50 PM three days ago there was an actively in my ceiling. It took the 24 hour emergency line 30 minutes to answer for them to tell me that nobody was showing up, but that they would put in a maintenance request in the morning. I had to call the plumbing company on my own to schedule someone to come in because they didn't do it. It is now taking 72 hours for a restoration company to come fix the hole in my ceiling because there has been a miscommunication between every single company that has tried to come out and fix this problem. they will not answer the phone. They will not relay any information and they are genuinely one of the most lazy awful companies I have ever dealt with. on top of all of this without any prior communication they waited until the very last last minute that they could to tell us about our termination of tenancy. You're supposed to give at least a 60 day notice and they waited until that last day of the 60 days with five minutes to spare on their business day and the cherry on top is that they literally taped it on our front door. There was no phone call. There was no email. There was no other way to reach out. They literally taped it on our door. I would rather live in my car than deal with this property management company again and I will be getting my lawyer involved.

We have had the pleasure of working with Integrity Realty & Property Management since 2013 for our…read moreproperty in Castle Rock, Colorado, and could not be more grateful for their consistent excellence over the years. Their team has operated with professionalism and genuine respect--for both us and for our property. It brings such peace of mind knowing our property is being looked after so diligently. A very special thank you to Dennis P., our property manager, who has exceeded expectations in every possible way. His attention to detail, responsiveness, and commitment to doing things right have made all the difference. He consistently goes above and beyond, and it shows in the way our property has been maintained and managed. It is not easy to entrust your home to others, so we are thankful for their partnership and would recommend them to any homeowner looking for a reliable and honest property management.

I have been using Integrity Realty and Management for a few years now for managing my rental…read moreproperty and they have done an excellent job. They handle any problems that come up with the property, the renters and the rent itself. Michele Garver has been my manager at Integrity and she is on top of all things. She is communicative, easy to work with and answers all my questions. And she calls me back! She and Integrity know the rental market and the laws and have made this process so much easier. I was doing it myself and once I decided to hire them, renting my property became so much easier! Suffice it to say, they have offered me peace of mind as a landlord and that is worth a fortune!

Kathy is the worst landlord you could have, constant threats, showing up to the property…read moreunannounced without the 24hour notice. She will try to enter your property without you being there then claim she was just putting a piece of paper in the front door. Why would you need to wiggle the door knob if you are putting g a piece of paper up?? She will guilt trip you. & kick you out of your lease early, and leave you with 15 days to pack your stuff and get out and if you don't she threatens eviction. She says it's the home owners doing this yet we have never been able to talk to them. When needed a meeting with her she claims she is on vacation, you are on vacation while we are left on the streets in 15days, most unfair, unprofessional management.

Kathy was dishonest, petty, and hostile. Would not recommend. I had the carpets professionally…read morecleaned 3 days before moving out, provided the receipt, had photos for proof--and still had $145 wrongfully taken from my deposit for carpet cleaning. This is after a successful walk through with no mention about the carpets. I eventually got the money back after a ton of back and forth. It was a horror dealing with Kathy to get my safety deposit (which was short changed) after more than 45 days and multiple follow ups.

Some HOA Presidents love them. Forget personal engagement,…read morevision, and frequently , common sense, empathy and advocacy for homeowners in your community. This type of service is the top negative among seasoned home buyers in anecdotes from realtors. Potential Homebuyers are making buying with this kind of HOA service in the equation, a top 5 question. It is disqualifying for most. These are essentially robotic surrogates for lazy , incompetent HOAs that, for the most part, members don't know their neighbors or neighborhood. At home ,they monitor and count homeowner dues and the occasional homeowner issue. On life support everything dinosaur property management companies offer can be achieved with AI programs, an astute group of neighborhood volunteers or a 12th grade senior. With the exception of physically observing and issuing communications citing violations and enforcement of community covenants, the industry must now invent, exaggerate and dramatize reasons for their existence. First Impressions... Bad Optics. First meeting Homeowners expected a quality professional office space. It's not as though they are reinvesting millions to improve the quality of their product. Homeowners did not ask, and HM did not offer if staff, specifically the field group interacting with community included current homeowners and criminal background checked individuals. Homeowners were not advised of what homeowner information HM have been given access. Unfair to rate HM until homeowners react at the end of the contract. Everything that I know could be wrong and HM could be a magnificent asset for any homeowner. Anything is possible. Again, homeowners did not ask and HM did not offer when contract ends. Then again, these homeowners didn't know that their HOA had thrown in the towel and signed an initial contract to begin with. Smh ... Choose Carefully. Don't let this happen to your HOA. Before you buy, examine the HOA carefully. If people outside of the community operate the HOA, buy elsewhere. Don't think twice. One Man's Opinion.

Imagine the story of Pinocchio, but instead of a puppet it's a pile of worthless garbage. And…read moreinstead of turning into a boy, it turns into this business. Homestead is failure personified. They're frauds, through and through. Multiple times in interacting with them as tenant and landlord I have found their communication awful. It's often nonexistent, to the point where it leaves unprofessional and becomes rude (I'm talking multiple requests for calls and communication, just flat out ignored). When they do communicate, it's late, lacking detail, or downright unhelpful. They refuse to answer calls or take responsibility, or literally do their job. They let a damaged pipe ruin my apartment for over a month, and they hid behind feeble excuses when really it was base incompetence and negligence - I know this because one of them recalled an email he sent, so he knows he screwed up and is pulling evidence away. If they manage your property, I am so sorry. If they don't yet, run away, don't look back, and burn every bridge between you and them, The bright side? If you know someone who doesn't work hard, is rude, and incompetent - they'll likely be a great fit for a job at Homestead!

I stopped by on a Saturday without a reservation. There was nobody there and no cars in the lot…read more But was told she was too busy to show me anything. Ohhkay. I was annoyed but whatever. I made an appointment and went back on Sunday and Adrianna could not have been nicer. She showed me around the community - they have incredible amenities. Then toured one of their classic units. It was pretty nice. There's a few other floor plans I'm interested in and will go back to see them when available. I am not sure why there are no recent reviews here. But parking and poop are things that you encounter at every property. I'm considering a unit with a garage because it's super important to me. If I don't like that unit (due to no outdoor space, that's a big bummer), then I probably won't rent here. Their garages cost a whopping $175/mo which is absolutely outrageous for a detached garage. Plus the charge $40/mo for smart lock on the front door and thermostat. That's ridiculous too. $40 for valet trash. I can take out my own trash and use a key. But these things are not optional which sucks. Rents are so high in CO and the economy stinks right now. Paying all of these expensive add ons makes a basic unit unaffordable on one income. The property was nice in that there's a ton of green space, the buildings are far apart which I feel will make them quieter. The area is super walkable to so many shops, restaurants, and movies. I love that. We'll see. There's other complexes with attached garages as well so that'll be my choice if this one isn't a good fit.

Very disappointing experience. The office staff are always friendly, smile, and speak nicely, but…read moreunfortunately the actual follow-through is lacking. Maintenance requests often took months to be addressed, and we constantly had to follow up on issues that should have been resolved much sooner. Communication sounded promising, but the results rarely matched what was promised. The pool/hot tub was frequently closed or broken, and security rarely addressed people using the pool area after scheduled hours, which often led to excessive noise. Parking was also a constant problem, and despite many complaints from residents, management never seemed to find a solution After dealing with repeated delays and unresolved maintenance problems, we decided to move out. Friendly customer service is appreciated, but timely action and accountability are just as important, and that was missing here

Won't send my deposit and spent three months of electric and gas on my dime - won't communicateread more

It was just last year that my growing family and I found what we hoped would be a stable, long-term…read morehome to rent through Ornelas Property Management (OPM), overseen by Tim Ornelas. We made it explicitly clear to them from the beginning: we were looking for a safe, peaceful place to raise our children and welcome our soon-to-be third child. What we received in return was the exact opposite--a relentless, disturbing experience filled with harassment, hostility, and complete disregard for basic human decency. The first few months seemed uneventful--until my identity was stolen, freezing our accounts and putting tremendous strain on our ability to manage finances. This was an incredibly stressful and emotional time for our family, especially during the holidays. Despite staying in close communication with OPM, explaining the circumstances, and reassuring them that we would make every payment in full (which we did), we were met not with understanding or compassion, but with cold threats and repeated eviction notices. There was no empathy. No flexibility. Just intimidation and bullying at every turn. While we were navigating an already difficult season--celebrating a pregnancy and preparing for a newborn--OPM chose to make themselves a daily burden on our lives. And just when things seemed to stabilize, the harassment escalated. The property owner showed up unannounced, taking photos around the house with no warning--an unprofessional and deeply unsettling move, especially with our small children inside. Seeing strange men outside their windows was frightening and intrusive. It shattered any sense of peace or safety. The justification? A minor yard violation. Yes, the grass was slightly unkempt. I am physically handicapped, and my wife was 9 months pregnant. Our 1-year-old service dog, still in training, had dug a small hole in the yard. That was enough for OPM to issue abrupt demands for yard work, followed just 24 hours later by a lease termination and eviction notice under the thinly veiled excuse that the owner "was moving back in"--a tactic often used by shady landlords to remove tenants without cause. Let me be clear: by the time this notice was issued, the yard had been cleaned up. My pregnant wife and I were forced to labor physically--under threat of losing our home--despite our obvious limitations. That is not property management. That is exploitation. Now, less than three weeks away from the birth of our child, instead of feeling secure in our home, we are left anxious, vulnerable, and pushed out. The timing and escalation of this situation are suspect--especially as the tension seemed to increase after we proudly displayed a Christian sign on our property. Whether this is coincidental or discriminatory, we are deeply disturbed by the sudden uptick in hostility that followed. Throughout our tenancy, we have been quiet, respectful, and kept to ourselves. We've taken great care of the home. Yet OPM's actions have shown nothing but cruelty and predatory behavior. Their business practices are deeply unprofessional, unethical, and--to be blunt--inhumane. I would not recommend Ornelas Property Management to anyone. Their reputation precedes them with consistently low reviews and, shockingly, even a broken front window at their office--possibly a reflection of the frustration they've caused others. They are not in the business of helping families find homes. They are in the business of tearing them apart. We will continue to share our experience with this company wherever we go--in our personal and professional circles, and across every platform available. Renters deserve better. Families deserve far better.

iam a tenant of grace management in thorton co. I have lived here 20 plus years. We are having…read moreproblems with the lady in the other unit this is a duplex. The police have been out we have police reports video of the neighbors unruley actions in front of or camera, mail not delieverd due to there dog. They allow there guest to taunt us and speed up and down a residential street. We have reported ever issue (there is more) to grace management in thorton co. Letting them know we think this women or her guest are going to hurt us. They have done nothing but tell us if we want to move out they will allow us to break our lease. WE have been here 20 plus years with NO complaints from no one we do not pay us much rent as they due next door because the other unit has been remodeled.I feel we are being discrimanated against. While the neighbor goes on doing illegal activities

Do not rent from this company. Fair warning. They treat each tenant differently. They treat certain…read moretenants better than others. These tenants get away with breaking the lease and the law and still live in there rented units. I feel discriminated against from them everytime i have a issue with another tenant or them in general. Watch out. The yard in are rented unit is weeds that all that grows there it is horrable they do not put in a dime to fix the yard they expect us to do the maintenance and spend our money to keep in in code in the city we live. If you are already renting from them take pictures of everything that is falling apart PROTECT yourselves.