Very trustworthy caretaker and a natural with dogs. We had to leave the dogs for several days and…read morethey were well taken care of. Highly recommended.

Ellen Kenney is an absolutely FANTASTIC caretaker. She is…read moreresponsible, responsive and always available by phone. Ellen is an animal lover and a plant whisperer! Plus she is is a registered RN, which is always a comfort to have around. I would recommend Ellen for any type of housesitting and caretaking needs!

I recently boarded my two Great Pyrenees puppies for the first time over the holiday weekend, and…read morethe experience was deeply disappointing. After five days at the facility, I picked them up to find one covered in feces on her tail and hindquarters, while the other seemed traumatized--she tried to hide under a tree as the staff brought her out. Once home, both dogs voraciously drank an entire 3L bowl of water and devoured two full bowls of food, suggesting they may have been neglected in terms of basic care. My smaller girl is still not back to her energetic self; she's unusually weak and uninterested in play. Whatever occurred during their stay, it's clear this kennel failed to provide adequate attention and hygiene. I would never recommend or return to this place--pet owners, beware.

It was a first visit for my male German Shepherd. When I picked him up, he looked like a different…read moredog. His massive undercoat was gone, and he was sleek and shiny. His nails were perfectly trimmed. I definitely will be back. Sherry did an amazing job!

Cant manage her voice mail, and will not get back to you. Seems like a poorly run business. Sad, I…read morewas really trying to find someone to trust.

I can rest easy when we are out of town knowing my pups are well taken care of, thanks to Ashley…read moreand her team. Professional and communicative, and the dogs love her!

We had a death in the family and had to board our dogs fast. We found this business ran by Shell…read moreand she was amazing! She made our puppers feel right at home and really helped us out in a tight spot. 10/10 would recommend

We have a puppy that actually turned a year old while at Shell's boarding and I cannot express…read moreenough how much love and attention was given our Sheba (mix Lab & Pit). She'd never really socialized with other dogs or ppl and when we picked her up she was so happy and well adjusted! I wish I could give Shell more stars. She actually spreads her love to all the dogs and seems to know their individual personalities. What a gem!

Outstanding service. Great people. Treating your animals with respect and caring for them as you…read morewould yourself. You can't go wrong with Fetch !

They never really responded. I guess that they are too busy with current customers to be bothered…read moreto respond to potential new customers.

They took care of my 3 dogs and 2 cats for about 2 weeks so I could be with my daughter while she…read morerecuperates from surgery. They are amazing! Compassionate, kind and I will be using them in the future. Thank you for giving me peace of mind in a stressful time.

I would actually give them a zero. Do Not Use Fuzzy Friends as Your Pet Sitter. They are…read moreAbusive... I had to go out of town from 4/28 to 5/5 of this year (2026.) I used Fuzzy Friends back in 2024 for a week of travelling, and also to care for my animals during the time that I could not due to recovering from a broken leg. They were phenomenal, but that is hardly the case now. They use an app called Time to Pet, and back in 2024 I received extensive pictures and very positive communication about my animals and their conditions each day. Even when I was recovering from my broken leg and they found me asleep when they came to service my pets they took pictures and left great detail on their work. That is why when I needed to travel this year, there was no question that I would use them again! I hired Fuzzy Friends to come in and care for my cats and Guinea Pigs from 4/29 to 5/4 (2026.) On 4/29 all I received on their app at 4:59pm was a message, "Your animals have received food and water." No pictures, no detail. I was busy with the business of my trip, and so I thought nothing of the message. The next day, I received a voicemail message at about noon from Fuzzy Friends asking me to call them at my earliest convenience and expressing no urgency. When I called them back, the owner immediately started screaming at me telling me that my house was filthy and had the stench of ammonia, and that her pet sitter got sick after being in my house, and that I would be responsible for her medical bills. I was threatened and told that I had one hour to get someone to my house to get the keys from them or they would call Albuquerque Animal Control and have my animals removed from my house. I immediately called another person that I know that is a very professional pet sitter, and asked her to please go to my house and get my keys and take over this job. She immediately drove from the east side of town to my house and had to wait there while Fuzzy Friends showed up. They only gave her one key to my house at first, she had to ask for the second key. She immediately went into my house and this is what she discovered: It did not look like any service had been done for my animals since I left on Tuesday evening. The food and water were low but at least they were not empty. Also, she questioned why Fuzzy Friends did not mention to me in their app message on Wednesday evening or in their voicemail to me on Thursday afternoon that any problems had occurred instead of all Hell breaking loose on Thursday afternoon. If they had caught the problem earlier there would have been one less day of the house being closed up with the smell of Ammonia! Why else would it have been so strong by the time that they finally went to care for my pets?? I had been using an ammonia-based stain remover on my rugs just before leaving on my trip. Although it was effective on another rug in my den, in my living room the smell was very strong, probably because the house had been closed up since I left Tuesday evening. Luckly, it was the cleaner, and I found that my cats did not actually pee on the rug. The smell certainly was not pleasant, but not to the point that she would describe it as a "stench." My replacement pet sitter told me that as a pet sitter for over 20 years, that sometimes you encounter a problem with something while your customers are gone and you have to deal with it. That is why they hire you. She aired out my house for me and it was clear in a little over an hour. She brought Feliway to my house, folded up the rug so that it could dry, and even offered to drag my rug outside, which I told her was too much for her to do. My rug is being cleaned and deodorized by a carpet cleaner just to make sure that the ammonia smell is gone. Fuzzy Friends refused to refund my money. Despite the fact that my replacement pet sitter had to wait about 15 minutes for Fuzzy friends to show up to get the keys to my house, Fuzzy Friends called Albuquerque Animal Control anyway to report that I had "violated an ordinance." I cooperated with the Animal Control officer that came out to search my house, and I was told by the officer that I have not violated any ordinances. Dealing with these people was a nightmare...They are abusive and they should not be in the pet sitting business...Don't make the same mistake I did by hiring them!

TL;DR: I would not trust Camp Bow Wow with the safety of my pets…read more My parents boarded their two small dogs at Camp Bow Wow for the very first time while we attended a family event out of state. When we picked them up that evening, one dog had a large, pus-filled wound on her face that staff described only as "a scratch." Although none of us are veterinarians, it was obvious the wound was more serious than that. The next morning, our family veterinarian confirmed it was a puncture wound that had become infected, drained the pus, and explained that it would have required stitches had it been treated sooner. Instead, the dog was prescribed a week of antibiotics. Two weeks later, the wound is healing but still not fully resolved. We contacted Camp Bow Wow to find out what had happened because no one had informed us of any incident before pickup. After investigating, management told us our dog had been injured as collateral damage during a scuffle between another dog and her companion a couple of hours before checkout. They also claimed they had called my parents to discuss the incident. That is not what happened. The only voicemail my parents received stated that both dogs were doing well and asked them to call about exit baths. They returned the call on the way from the airport, reached voicemail, and received no further attempts to contact them. When we asked why veterinary care wasn't sought--or, at a minimum, why my parents weren't notified so they could decide whether their dog should be seen--we were told the injury "did not appear to be severe enough for medical attention" and had only "occurred a couple of hours prior to checkout." This explanation was difficult to reconcile with our veterinarian's findings that the wound was already infected and that too much time had passed for stitches, despite the vet examining her less than 24 hours after the incident allegedly occurred. When we raised these concerns, management stood by their account and stated that pet owners are responsible for any veterinary expenses resulting from their dog's stay. When I asked the facility manager, Sally, about their policy for notifying owners when a dog is injured, specifically by another dog, I never received a clear answer--only a repetition of their version of events. As someone who owns my own two dogs and frequently uses boarding facilities, I understand that kennel staff are not veterinarians. I don't expect them to diagnose injuries. I do expect them to promptly notify pet owners whenever an animal is injured and allow the owner--not the kennel--to decide whether veterinary care is warranted. I also expect honesty and transparency as to when and how an incident occurred, which I do not believe we received in this instance. In my opinion, Camp Bow Wow failed to meet that basic standard of care. Based on this experience, I cannot recommend boarding your pets there.

My dog no longer lets me pet him after his boarding at Camp Bow Wow…read more He is now verbally reactive to my touch whereas we were able to spend literal hours cuddling and petting. I cannot sit next to him without him leaving to go to his bed He still loves his dog mom, but does not trust me anymore. I'm extremely disappointed.

Terrible service. They have a new manager who is very dishonest. I called an appointment for my pup…read moreand specifically mentioned to book her with the same groomer as last time. She said she did and we proceeded. I told them to cut her the same as last time and NOT to shave her. If there was any concerns to contact me. She failed to listen and shaved my beautiful dog coat off. When I got there to pick her up she tried to say that her coat was tangled. NO you were too lazy to brush her out so you shaved her. The manager then lied saying that I never mentioned to use the same groomer. I'm so disappointed.. not to mention the groomer belittled my animal by saying she wasn't a labradoodle. I would recommend anyone to stay away from these hackers. The picture is of my dogs "matted coat" before I took her in!

My friend always takes her pup here and she loves Zoey's but they have (permanently?) closed. Their…read morenumber is disconnected and there's a note on the door.