The process was handled with compassion & understanding, questions were answered promptly &…read moreprofessionally. I would not hesitate to recommend this business.

My mother recently passed and I have never dealt with any death to be quite honest so I wasn't sure…read morewhere to start. I inquired in a few places around the city but I will say Vegas Valley Cremation stood out. My mother wanted to be cremated, never wanted an open casket or anything like that so going with Vegas Valley Cremations made the most sense. Other places around town really charge you for any little thing. Here at Vegas Valley they are straight forward, give you all the details and they were surprisingly quite fast with the process. They took care of everything. My mother urn is beautiful and we could t be happier.

The best in the whole United States a very smooth process I would highly recommend Neptune Societyread more

Don't look at the five star Yelp preview on here because this is when it was a great company called…read morecremation society now it is a money, hungry company called Neptune society. I went in there to get a quote for a loved one who's on hospice the lady who met with us decided to pick the plan that she thought would fit us best without asking us what we wanted then during the conversation, she asked us if we wanted to plan our funerals we are in our early 30s and our main focus was on our loved one and she was trying to upsell us cremation packages for ourselves, which I thought was extremely rude. Well, we're worried about our love when passing away she told us don't forget that we're all gonna die. Was her exact words. i'm disgusted with this business tactic. During the whole meeting, she kept asking us for payment and we said we haven't made a decision yet and we are not the family members that are paying. We just wanted to look around to see what our options are and she must've mentioned five or six times for us to take out our credit card checks or cash and we kept saying we're not the ones paying for this service. She then became very disinterested in talking to us any further Very cold and unacceptable behavior. We took our business elsewhere. SAY NO TO NEPTUNE

My son and I were very satisfied with the excellent service provided by the staff at Simple…read moreCremation's Sahara location. Bryce, Heather, Dawn, Louise and probably some whose names escape me, all treated us with kindness and patience as we made arrangements for my late husband. There was no "up-sale" or rush to make decisions. My phone calls were always met with respect and professionalism. I highly recommend them.

much more reasonably priced than their competitors, this business is a comfort to do business with…read morein your time of grief. sympathetic, patient, courteous and kind, the staff here treated me with absolute care after my mother passed away. I definitely recommend their business!

In March, I helped plan my childhood friend's service, for his family, and Mr. Bailey and his team…read morewere amazing every step of the way. Andre wasn't pushy or salesy like some other funeral homes we visited -- he listened to our budget and helped us choose the right package without trying to upsell us. When I noticed some photos missing from the slideshow, Mr. Bailey immediately redid the whole thing to include them, which meant so much. He checked in with us often and made sure everything ran smoothly. My friend's mom felt so comfortable with him -- you could tell he truly cared. They also have a great space connected to the funeral home for a celebration of life gathering, which made it convenient for family and friends to come together afterward. Mr. Bailey went above and beyond for us, and I'm so grateful for the compassion and professionalism he showed during such a difficult time. Highly recommend.

The service was flawless, the director Dana was amazing from start to finish, having to plan from a…read moredistance she made it seamless and easy and reassured me everything would turn out beautiful and it did. Her team Roland, Armani, and Keyon's and Maria were all amazing they showed empathy, sympathy, and welcomed us all in gracefully. They all did amazing and we are forever thankful to have found them. Highly recommend this place if you're wanting to give your beloved the farewell they deserve. From every question to every detail they were able to bring it to life even the last min request without hesitation or complaint they didn't make us feel like a burden. Thank you Serenity Funeral Home and Dana for everything. The price was decent and Dana was willing to work with your budget and offer different things or ways to help meet that. Well worth every penny spent.

The GENUINE care and compassion that every single person here shows is truly remarkable. They treat…read moreyou with the utmost kindness and compassion that is truly needed during heartbreaking times like this. They helped us every step of the way from the planning of t We had my son's viewing and cremation done here (separately from the celebration of life) for his close friends and family and it was honestly so beautiful. It gave everyone the ability to see him one last time, say their goodbyes and grieve together in a very comfortable, peaceful setting. In the hardest of times God placed compassionate people right where we needed them.

They did a great job I called and they handled everything with great care and respect and made…read moreeverything eazy for me and give great care of everything very trustworthy and great service

As of now, I have not experienced this business directly, thankfully. However, I purchased their…read morecremation services in 2002 and am unable to reach anyone on the phone numbers provided in the contract and online. I just want to confirm the contract is still good so my family knows what to do. Any help would be appreciated.

My experience with Desert Memorial has been the absolute worst. Unfortunately, we lost members of…read moreour family within seven days of each other. Alexis the manager, perhaps is absolutely horrible. He's rude. They treated us as if we were not even mourning the loss of family members. He lied several times And then figured out a way to dismiss us and our feelings during a consultation for my grandmother they're overpriced for what they're offering. I can't believe they're even allowed to treat people like that. I wouldn't recommend this place to anyone. In fact I feel as if they should be shut down. We decided that we didn't want service there because how unprofessional and the way they treated us and the ones we lost. Don't even waste your time by inquiring. It's a horrible place.

I cannot thank the staff at the funeral home enough for the kindness, compassion, and support they…read moreshowed me while planning my mother's funeral. Losing my mom has been one of the hardest experiences of my life, and during a time when I felt overwhelmed and heartbroken, they helped guide me through every step of the process with patience, understanding, and genuine care. They answered my many questions, eased my worries, and made an incredibly difficult time a little easier to navigate. I especially want to recognize Michael, who assisted me throughout the process. His kindness, professionalism, and compassion made such a difference during one of the most difficult times in my life. While Michael was my primary point of contact, every member of the staff was caring, supportive, and treated my family with genuine respect. Most importantly, they treated my mother with such dignity and helped create a beautiful service that truly honored her life. What may be part of their everyday work was one of the most important days of my life, and their kindness will never be forgotten. I will always be grateful for the care they showed me and my family during such a difficult time. I highly recommend them to anyone needing compassionate, professional, and heartfelt care during one of life's most difficult moments.

Excellence through works!…read more To the staff here at Palm Mortuary, this is for the special care that you provide! The grounds that we are allowed to grieve on look amazing! The beauty is all around you! You sit here like you are in a secret garden dream! Thank you for sharing this joy with us all by keeping a heart in the property. It makes it feel happy and not dark. The sadness this year is overwhelming! For all that has "loved me," is gone! I can come here and remember! My beloved spirit someday will rest. The beauty of the grounds can allow me to escape and walk freely among the clouds. For my sister that never had a chance walks here . The pain is overwhelming this year. I go on with your strength to finish the journey of life. For the twins need the same strength that you all had in life that I lack not now. Against the staff I find myself more comfortable here than ever. The grounds show your love and commitment to our happy when the pain is so overwhelming. You create some joy in this world of hurt!