LaserAway

Absolutely marvelous place - the best in Los Angeles! I've been getting my Botox here every 3…read moremonths (they have a GREAT loyalty program) for almost 14 years. Dr Ella is amazing - so professional and kind and her results are natural and long lasting. Could not ask for anything more. They're located right on Wilshire /Los Angeles near Beverly Hills. They have valet parking as well so you don't have to worry (street parking is ample too). Staff is super friendly and overall wonderful place and experience every time.

I've been coming to Your Laser Skin Care for Botox with Dr. Ella for two years now and am always…read morevery happy with the results. Dr. Ella and her staff are very welcoming and knowledgeable. I appreciate the time Dr. Ella takes to follow up with me and explain procedures, so I've always felt very safe in her hands. I've never felt pressured or felt like I was being upsold on anything, which is something I've encountered at other places in LA. I highly recommend and will continue to come back!

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Crow's Feet Botox Results

Cienega Med Spa

Shrabya is the most compassionate and knowledgeable NP…read more I couldn't recommend her more and I always request her. She makes me feel safe and cared for and has helped me overcome some of my nutritional deficiencies since I've been coming to see her. She has incredible bedside manner and you can tell she cares greatly about her clients and is truly invested in their well-being & passionate about her craft. She is the only nurse I see here and this is the only place I want to get my IVs and other treatments as well. Come see her ... I promise you will not be disappointed!!

Katie was amazing! Had a skin tag on a sensitive area and she removed it with no pain in less than…read morea few minutes. Absolutely amazing! Couldn't recommend more

Our lush Iv room with Zero Gravity energy pods available to use at no extra cost!

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SEV Laser

4.4(260 reviews)

1.6 mi•Beverly Grove

Available by appointment

Such great med spa that focuses on Laser hair removal! Tonya was informative and gave me great…read moreinsight on my future aesthetic updates. Highly recommended!

I saw multiple reviews saying that this place cancels last minute claiming their nurse had an…read moreemergency. I thought I would give him a try and still booked it. Guess what? Less than 24 hours before the appointment they canceled on me with the exact same exact excuse. Really uncool that they charge you 50% if you cancel in less than 48 hours, but then they can cancel with you less than 24 hours with no compensation to make up for it. Wasting peoples time. I wonder if the owners are aware that they are doing this, losing them a lot of money. Get more nurses

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Zavant Aesthetics

Consultations available

I originally came here for Vbeam because it's surprisingly hard to find in Los Angeles. I'm so glad…read moreI found this place! Ornella has the patience of a saint. she answered my million questions without ever making me feel rushed. Everyone here is incredibly kind, knowledgeable, and honest. They take the time to explain everything before your treatment and give you detailed post-procedure instructions, so you always know exactly what to expect. I never felt like I was just another appointment. The office is beautiful, the prices are fair, and the entire experience has been fantastic. If you're looking for a med spa in West Hollywood that genuinely cares about its patients and makes you feel comfortable from start to finish, I highly recommend them!

Zara is absolutely amazing!! I come all the way from…read moreAtlanta Ga just to have her work. The space is gorgeous, and the customer service is top tier. You'll never be disappointed with your results. From my laser, to my lips, 10 out of 10 recommend!

Zavant Aesthetics - PRP Microneedling at Zavant Burbank boosts collagen, smooths acne scars, improves texture, and restores a natural, radiant glow.

PRP Microneedling at Zavant Burbank boosts collagen, smooths acne scars, improves texture, and restores a natural, radiant glow.

Our beautiful lobby at our West Hollywood location.

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Lip filler to perfectly enhance the natural shape of the lip.

LaserAway

I honestly can't say enough good things about Sarah. She's not just a receptionist, she genuinely…read morecares. She helped me find the best deals and made sure I was getting the right treatments for me. She even followed up to make sure everything was perfect!!! I missed one of their LaserAway events because I was sick, and when I came back a month later, she had kept a special gift for me with everything inside. That really touched me. She didn't have to do that, but she did Her kindness, thoughtfulness, and care truly stand out. She's such a beautiful human being, and I'm so grateful for her!!!

Yelp's "Not good" is putting it way too mildly. There is a constant shuffle of employees who are…read morenot very well trained coming through the doors. So when I have wanted to book with a good nurse again, I have often been told the nurse is no longer with their office. The revolving door of managers, nurses, and receptionists do not help their poor management of client records. I participated in a few of their in-store seasonal promos and the front desk staff here verbally confirmed that they had added to my account with 2 complimentary facials for my participation, and that I would be good to use them at any time as per their overall highly-visible and marketed "no expiration" company policy. The staff never gave me any receipt nor written terms, nor did I know to ask since I greenly assumed they would be trustworthy and would have no reason to lie or shortchange me. Which then led LaserAway to deny me the facials rather than take accountability for their poor management and lack of training of staff who apparently were supposed to have responded differently by providing a receipt to me. When I tried to clear up the matter with the West Hollywood office where the staff I had fulfilled the promo deal with were based, none of the (all-new) staff were knowledgeable or helpful to figure out what their predecessors had supposedly done for my account. This experience has only shown me that their promos or offers are not legitamitely worth participating in since it is near impossible to redeem and they cannot be accountable to their word.

2.2 mi•Hollywood Hills West

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dr LASER

4.3(367 reviews)

This place used to be ok but I purchased a package in January and never heard back on my requested…read moreappointment day, I followed up and no response. After disputing the charge, they submitted documents from 2023 when they actually would respond and I was able to get an appointment. Horrible customer service would not recommend at all.

Horrible experience and place, if you are going for tattoo removal STOP there are so many other…read moreplaces in LA where you will see real results. The lasers they have at this clinic are outdated and ineffective, the staff does not know what they are doing, and depending on who you talk to you will get a different answer. Save your money, go somewhere else, this place pretends to be a cheaper option but it's just a trap. You'll inevitably be left with a tattoo that's not progressing and a front desk person urging you to buy another package. Don't go here.

Walking in area

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LA Beauty Skin Center

Do yourself a favor and book an appointment with Betty at LA Beauty Skin Center! I've been to so…read moremany places for injectables over the years, and I have never met someone who combines knowledge, skill, and kindness the way she does. She is truly exceptional. I've seen Betty at the Toluca Lake location for Botox and, on a separate visit, Sculptra, and both experiences were absolutely stellar. Her expertise and the care she puts into her technique make you feel so comfortable and confident in her hands. She's also incredibly kind, which makes the whole experience that much better. The location is beautiful, but Betty is the reason I'll keep coming back. I honestly don't think I'll ever let anyone else touch my face! If you're looking for someone you can trust, I cannot recommend her enough.

I've been here a number of times over the past few years, and have had various treatments…read more They are very fairly priced, and do great work. I've had a few different nurses and aestheticians for my appointments, and they've all been sweet and totally helpful. And, all of my treatments have left me feeling and looking better than before. Definitely will continue to support this business, and I highly recommend them!

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Aesderma Med Spa

4.6(70 reviews)

1.5 mi

This was an incredible service! I bought this as a gift for my dad and he absolutely loved it. It…read morewas such a clean space and they were super friendly highly recommend.

very nice staff! Clean and beautiful office. Thank you! Katie is the best nurse! Great results!read more

Led by Dr H, with over 25 years of expertise, we offer expertly performed injectables, lasers, hormone therapy etc.

Scar treatment with PDO Threads.

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Prolase Laser & Aesthetics

Great prices, lovely facility, pleasant and knowledgeable staff. Been going for years and the…read morestandards have remained excellent throughout.

I had such an amazing experience getting a facial with Lilit, and I honestly couldn't recommend her…read moreenough! From the moment I walked in, she made me feel so comfortable and welcomed. Lilit is incredibly sweet, professional, and knowledgeable when it comes to skincare. She took the time to really look at my skin, understand my concerns, and explain what she was doing throughout the entire facial. The facial itself was absolutely amazing and so relaxing. You can tell that Lilit genuinely cares about her clients and is passionate about what she does. She was very gentle, attentive, and made sure I was comfortable the entire time. My skin felt incredibly clean, hydrated, soft, and refreshed afterward, and I noticed such a beautiful glow! If you're looking for an aesthetician who is professional, caring, knowledgeable, and truly takes pride in her work, I definitely recommend booking with Lilit! She is amazing at what she does, and I'm already looking forward to my next facial. My skin has never felt better!

Prolase babe @lilyeaston giving us all the #hairfree vibes

Lip Fillers with Ramak

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They apply this numbing cream for about 10 minutes prior to the injections. You won't feel a thing!

Refresh Med Spa

4.8(151 reviews)

2.1 mi

Absolutely sweet team, Kiana is incredible and explained different options for me clearly…read more I was in and out quickly and can't wait to come back to try other injectables Free parking underground

Sanaz at Dr. Refesh did a phenomenal job for my HydraFacial! She was very professional,…read moreknowledgeable & the atmosphere was very relaxing. I highly recommend visit her for your next HydraFacial ;)

See more unrecommended reviews

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

87 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Lemon D.

7 years ago

I genuinely despise the fact that I have to write this. However, I have to warn you please do not go to LaserAway. After two years of disappointment and fighting for my money back I have to write this horrible experience and share it. For my first initial consult, they had got me to do the Clear and Brilliant and the eye treatment with the Thermage for 3000$. Before I even left the building they had billed my credit card for services not even yet rendered (I didn't know this till much later). I then proceeded to sit in a room for over an hour with numbing cream on my face and wanted to walk out 1 million times I'm so sorry that I didn't walk out. So they didn't Clear and Brilliant procedure. I saw zero results there is nothing to indicate that this procedure is in anyway shape or form beneficial to my face. As I look at the poster boards I saw very little results on the patients that they were displaying "results". Two weeks later I was scheduled to come back for the Thermage. Frankly, I didn't want to do it still I also didn't like the way that my eyes looked and I wanted results. Which LA promised me. Something told me in the back of my head that this wasn't gonna work yet I was convinced after a few phone calls that this was going to be the right procedure for me. A week after I did a procedure Laser Way ran a special for their Thermage. I was beyond angry because it was more than 50% of what I had paid. When I called to complain about the fact that I had just paid for a procedure that went on sale they were not willing to do anything about it. So I go ahead with the procedure. And wait six months for results. And nothing. I am mean nothing. So I called them and I said I want my money back and they wouldn't give me my money back they convinced and promised me that they did it they would do it with a new technique because the previous technique did work. WOW, no kidding. Ashley the woman who helped me over the phone was less than helpful. She was rude to me but further made me sign a waiver to do a second treatment. She also had me talk to a rep who again promised me the new technique would yield results. The whole time each one of the women I had to talk to promised me up-and-down the block that I would see results. I showed up to the appointment and they didn't ask for the waiver but me being a good human noted that I need to sign the waiver and did. I WISH I HAD NOT. So I took another appointment in six months later zero results. Not only did they tech burn me she was inconsistent with how she covered my eye but also with the levels. At this point I'm furious, I show up for the consult and the woman who took my photos says I should get my money back. When I reach out to Ashley she sends me an email offering me another treatment which then gets recalled and then sends another email saying that they're not giving me my money back in and that they are free and clear of doing anything more for me at this point. That sorry I am unhappy with the results and they can't guarantee results. They're liars I would never go back again, I cannot recommend them in any way shape or form. PLEASE GO WHERE YOU WILL GET REAL CARE! NOT HERE. Note to self - all their advertising on IG and Yelp reviews are with PAID influencers that are models and don't need any work. read more

Emily C.

2 years ago

I'm leaving this review to share my harrowing experience at the Laseraway location on Santa Monica Blvd this past May. I had two extremely negative encounters with them, and despite their promise not to charge me due to violations of my patient rights, they are still sending me bills. I've explained multiple times that I've been out of work for months and cannot pay, but they persist. I have a skin condition called cellulitis/staph, and both an urgent care doctor and my primary care physician recommended that I see a dermatologist. I informed the front desk about my condition before arriving and again after I got there. Despite this, the doctor told me that the tests I needed would take too long and advised me to go to a hospital instead, claiming they would perform the tests immediately. He knew this before even seeing me but still charged me for the visit without providing any treatment. I then went to UCLA Reagan Hospital, where I waited outside in a tent for nine hours in the cold, only to be told that my condition needed to be handled by a dermatologist. They explained that it wasn't something they were equipped to treat. Two days later, after my insurance informed me that tests were approved for the dermatologist, I returned to his office and paid a second specialist fee, even though he had done nothing to treat me during the first visit. During this second appointment, he abruptly pulled out a giant needle and said he would be removing chunks of my skin. I was completely blindsided. I had not been given any information, a debrief, or informed consent beforehand. No paperwork about local anesthesia was provided, and no one asked whether I might be allergic. I was not warned about undergoing a surgical procedure or being administered anesthesia. This lack of communication was deeply unprofessional and dangerous. I decided to leave without undergoing the procedure. However, they refused to refund me and forced me to sign a refusal of treatment form. After speaking with another medical professional, I learned that my rights as a patient had been violated. Despite Laseraway's promise not to bill me due to these violations, they continue to send me bills. This entire experience was stressful, unethical, and financially burdensome. Patients deserve better treatment and accountability from medical professionals. read more

Dillon S.

5 years ago

is place is just a hell no. I love how they had the time to flag my review, yet have not emailed me back. i HAVE dealt with this business through phone calls and Ive emailed Taylor from ""customer concierge"" still waiting for a reply! be useful and try to come up with a reasonable solution for my un-used groupon voucher. ****this is my original review, idk why it was flagged and deleted by yelp... this place is just a no. i payed for a laser treatment i was curious on trying on groupon. when i called to make an appointment to get it done the receptionist told me, my skin needed to be "analyzed" before getting it done. she said dont wear makeup, wash your face and no tanning before, i said cool. i made an appointment went in for the "skin consultation" which was basically the receptionist trying to sell me package deals from 2,500! she keep showing me all these different packages ranging from 2500 and up and was so pushy. i said why would i pay for a package of 6 when i don't know if the laser will work or be compatible with my skin? i said is anyone going to do my "skin consultation" so we can move forward with my procedure i already payed for? she made it seem like a license doctor was going to check the over all health of my skin and recommend treatment on the phone and go from there... she said oh im checking it just by looking at you. i said really? such a big waste of my time, such a joke. never been back. spoke to a lady on the phone and she said they will "get back to me" well see the outcome. read more

Shawn M.

3 years ago

BE CAREFUL!! When trying anything cosmetic or beauty related GO ANYWHERE BUT HERE. Don't let the fake staff fool you; they only want your money. Don't allow them to pressure you into HORRIBLE pricing on everything they offer. Google the company and you'll see the countless number of lawsuits they are under from undertrained staff using machine that's have hurt clients, leaving scarring and bruising, using wrong equipment on procedures and the list goes on. If any of the managers OLIVIA or KATHERINE contact you, ask to speak to a supervisor in corporate and if CAMILLA ENG (fake in-house legal representative) contacts you ask for her supervisor. These 3 only look out for each other and the company. If you try to explain any issues they will lie and deny any wrong doing, give you a run around (if they even contact you bsck) then ban you from the company without refund. If I can stop ANYONE from making the same mistake as I did by trusting this HORRIBLE company with my body; it would have been worth all the torture, mishandling, misinformation, abuse and waste of my time and money. read more

michelle o.

588

8 years ago

I have been struggling with acne and acne scars since I was a teen until I discovered the clear and brilliant laser treatment at Laseraway. I wasn't sure whether a laser treatment would help, but thanks to Eric's honest advice, I made the purchase of a clear and brilliant package and even had my first treatment done the same day when I only walked into the store by passing. I have done two/three treatments and have seen results instantly, ESPECIALLY right after my first treatment. Holly, one of the RNs, did my treatments. She had very gentle hands and I barely experienced any pain. She also very thoroughly expressed my after care treatment. I highly recommend her and I will make sure to request her for my third treatment, too! My skin is GLOWING and I could not be more happier. I wish I did this sooner. read more

Liz P.

5 years ago

I tried the "fire and ice" laser and it made NO difference on my skin. Should of read the reviews on here, as it was extremely expensive! They also claim you see "immediate results" in most of the treatments but this is a complete lie. When I brought this up and asked for a refund (for the treatments I will no longer use), it was ignored, and reading the reviews I doubt ill get any of my money back. Should of listen to my instinct and NOT bought a package but I felt pressured as they insist that you come in for a "consultation" I also agree with the reviews questioning the 5 star ratings, as I never got a superb service or results. the employees seemed unimpressed and seem like small questions bothered them when asked. Learned my lesson. read more

Maral M.

6 years ago

It was my first time visiting this location as places started to open up again post-covid. I was blown away from the level of genuine customer service. From the moment I walked in, the receptionist was super sweet and he took my temperature, which I was happy to see they were taking precautions seriously. Alex was super professional and diligent during my treatment. Her warm hearted energy definitely took my mind off the laser. I really appreciated her taking the time to make a cream to put on the treated areas and reminding me of the dos and donts post treatment. I left feeling so confident in my own skin and looking forward to my next visit! Thank you Alex and the Robertson Bev Hills team! read more

Maribel C.

5 years ago

Love this place, it's going to be a year this December. My husband bought me Clear and Brilliant and the Laser hair removal last Christmas. My experience has been excellent every time. I can't believe how good Clear and Brilliant has chance my skin. I feel amazing..... aging is no fun and taking care of yourself is a must. The girls Jessica and Kristina are super friendly and helpful, they are so nice to me. I upgraded my packages a few times and Jessica has worked with me in getting me the best deals. I am so amaze how good my face is feeling and looking at my age age. Ladies go get your free consultations, that's how a started with LazerAway. Thank you, LazerAway at Beverly Hills :) read more

Brittany P.

2 years ago

I've been going to LaserAway for a while now, and I can confidently say it's always an amazing experience! The treatments are top-notch, and the staff is professional and welcoming. A special shoutout to Giau (Yow)--she is an absolute doll! She has always been incredibly helpful, attentive, and knowledgeable about all of my needs. Her kindness and expertise make every visit enjoyable, and she went above and beyond to make my birthday extra special this year. If you're considering LaserAway, I highly recommend it! The results speak for themselves, and with people like Giau taking care of you, you're in the best hands. read more

Sandy C.

7 years ago

I recently had my second laser tattoo removal session with Jessica, and a new nurse at their Robertson location. The service I received from both nurses was outstanding; they went above and beyond for me. Prior to the session, they explained in great detail the process, regardless of it being my second time around. Furthermore, during the session both nurses ensured that I was tolerating the pain. Once it was over, both ladies slathered my sore tattoos with Vaseline, triple antibiotic ointment, and an ice pack! Having excellent service like that is a rare, I highly recommend Laser Away. Sandy C. Guzman read more

Ana S.

5 years ago

Beware! Beware! This business has 218 complaints on the Better Business Bureau (BBB). Should of researched this place before getting treatment. Went in for a Thermage treatment for my face which was incredibly painful btw. After 6 months i see NO results. Worst $2,500 i've ever spent.. for nothing. Also most of these "5 star" reviews seem strange to me how does a business have lots of 1 star ratings and lots of 5 star ratings with no in between? Most of the profiles also don't review other places.... vvvvvvvvvv read more

Dee P.

1 year ago

I absolutely love LaserAway in Beverly Hills! I've been going since 2023 and have had nothing but the best experiences. Giau is always so warm and welcoming--she truly goes out of her way to ensure you're taken care of. I really appreciate how she keeps me updated on the best deals whenever I call or stop by. The customer service here is top-notch and keeps me coming back. A huge shoutout to Jessica as well! She's been doing an amazing job with my body laser hair removal--so detailed and knowledgeable. Thank you to all the wonderful staff for making every visit a great one! read more

John A.

1 year ago

I had an amazing experience at laser away and with Jessica T for laser hair removal. From the very first session, she made me feel completely comfortable and well-informed about the entire process. Her attention to detail and professionalism really stood out, and I appreciated how she took the time to answer all my questions. I'm already seeing fantastic results, and I couldn't be happier with the level of care I received. If you're considering laser hair removal, I highly recommend Jessica T she truly goes above and beyond to ensure a positive experience! read more

Alexia P.

1 year ago

Hello ! shout-out to Camille!!!! It's me Alexia !!!! she's one of the aesthetician nurses at LaserAway. She's very good when it comes to treating your body with the laser. I appreciate how thoroughly she works the laser on my body she's very kind and polite, and knows exactly what she's doing. I like how she did my clear and brilliant face treatment, she explained in detail every thing she was putting on my face and what benefits it had. The clear and brilliant facial treatment. felt awesome! thank you for your patience and time! read more

Emily G.

8 years ago

Went in for my first-ever IPL with Corey yesterday. Both her knowledge and customer service orientation were unparalleled. She walked me through everything before and during the treatment and made me feel 100% comfortable. This is the first step in my skin fitness regimen and early results are already quite promising. I know with Corey's guidance and expertise that I will be thrilled with the results over time. The facility is exceptionally clean, the team is very professional. I highly recommend this LaserAway location. read more

David S.

4 years ago

I am so happy with my results from my Thermage session. It made such a difference with my jawline. I am 51 years old and I feel like i've noticed tightness within 6 months of my first session. It's recommended to do it once for best result, however they had a bogo deal; so I am super excited to get a touch up to maintain the results. Nurse Holly was the best!! I definitely recommend her as she was very thorough during this treatment. It is quite spicy, but she was helped me through the treatment to make it go by easy. read more

Jennifer W.

8 years ago

All i can say is, WOW!! I had my initial consultation with Samuel, and he was so thorough with the whole process of Laser Tattoo Removal and made sure I was comfortable with moving forward. And man, he's handsome. Haha..Eric has helped me my last two appointments, and he is so cute and helpful with rebooking. He got me also hooked on Botox now. Ahhhh!! Lol... I've had Holly, Sara, and Michelle as my nurses. LOVE THEM!!!! The Robertson Clinic is so spacious and such good energy. Definitely the clinic to go to. read more

Mathangi T.

3 years ago

I recently visited Laser away, Beverly hills and I must say, I was thoroughly impressed with my experience. From the moment I walked in, the staff was friendly and welcoming. Specifically, my nurse Jessica, was simply amazing. She took the time to listen to my needs and preferences, and offered great support during and after the treatment. She was incredibly skilled and attentive, and I could tell she truly cared about making me feel my best. Overall great experience and I highly recommend this place! read more

Erian M.

1 year ago

I absolutely love coming to this location, it's consistently clean, welcoming, and well-run. The entire team goes out of their way to make you feel at ease from the moment you walk in. Giau is such a delight, always warm, relatable, and incredibly professional. Today, Erika handled my treatment and was nothing short of amazing! Her technique and attention to detail made the whole experience even better. Every visit here is a great one, and I always leave feeling refreshed and well taken care of. read more

Destiny D.

5 years ago

My hair was always been so stubborn! Ever since I switched to laseraway's laser it made all the difference. I have been wasting money paying for cheap laser sessions for years that lasted for only a temporary time. If you're looking for quality results I suggest you invest in a package here. They don't list their pricing online so you do have to call. The ladies are super helpful just ask for a consultation and they can help you decide if laser is best fit for your type of hair. read more

LaserAway - laser_hair_removal - Updated September 2026

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(10 reviews)

Had a amazing experience. The lady who assisted me I believe her name was Zujeim she was very…read morehelpful and knowledgeable. I will definitely keep coming back for more treatments. Thank you Zujeim!

Paid thousands for tirzepatide, lip filler, Xeomin, and laser hair removal -- and got products not…read morein stock, substitutions without consent, and ineffective treatments. When I complained about being sold products they don't even have, they treated me horribly and blamed me for them not having it in stock -- how does that even make sense? They've claimed to be "working on a resolution" for months, but now I have to file formal complaints and disputes just to get my money back. Even when Katrina from LaserAway reaches out, it's just BS and no real action. Records I paid for still haven't been sent. I even got a fraud call pretending to be corporate and had PatientFi accounts attempted in my name without consent. I'm switching to a real plastic surgeon and medspa -- this place is just a scam. They use predatory sales tactics, bait-and-switch practices, and scam-like behavior. I agree with all the other bad reviews -- they're right. The people leaving good reviews just haven't seen their true colors yet.

Beauty Religion

5.0

(111 reviews)