I want to make an important update to a post I made a couple of years ago where I went INNNN on Laser Away's tattoo removal with a scathing post. I would like to rescind my previous criticisms, and admit that I was wrong. After my first tattoo removal session, my technician (truthfully and brilliantly) advised me that the longer I wait between treatments, the better my results would be, and the farther my money would stretch. She explained that each treatment is most effective with a lot of time between sessions because it allows the ink to metabolize sufficiently, and that it is NOT advised to schedule your next appointment immediately/as soon as you're able to. I didn't believe her. My impatient, conspiratorial ass thought it was a gig to hide its inefficacy. So, of course...I did 13 treatments in the shortest amount of time possible. The exact *opposite* of what experts in this field advised me to do. So, what do you know?? My results weren't good. Shocking! My last tattoo removal session was in 2016. That is when I posted my last picture. This is a picture of my tattoo today, in January 2023. Safe to say...it metabolized!!! Waiting between treatments is not a conspiracy (lol)! Just like they said...TIME has always been the key. And I can only imagine how well-removed my tattoo would be today if I had listened to what they told me to do *at all.* Laser Away's tattoo removal is legit. These are SOLID results for how prominent my tattoo was a couple years ago, *especially* for someone who did everything the absolute WRONG way. I think I'm one session away from it being gone. Six years ago, I never thought I'd say this...but I'm coming back to Laser Away to do it. They did good work. Listen to them, and you'll get your money's worth. read more

LaserAway - Tattoo 2023 - Laser Hair Removal Near Me - Carlsbad, California

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I love this place because of their staff is highly trained and professional. I have been to med spas and cosmetic dermatologists but I get the best results and prices at LaserAway in Carlsbad. read more

Everything about this place is amazing from the staff, to the treatments and everything else in between! Every single treatment I have had I have seen a 100% difference for the better! You will get the best of the best if you come here! read more

Stay away from LaserAway for tattoo removal. I paid one thousand dollars to have them remove a dime sized tattoo. Ten sessions and a year and a half later it is only about 60% removed. Please understand that each of these 10 sessions lasted between 10 and 15 seconds. Averaging that out means I was under the laser for a grand total of approximately 2 minutes after the 10 sessions. That's a total of two minutes of laser treatment for 1k. Even if they had removed the dime sized tattoo that would be pricey. But, it's not even close to removed. At the last several sessions I began to express my concerns that the tattoo wasn't going to be removed or even close to it. Two different techs that were handling the laser treatment agreed and both said not to worry because the company would take care of me and make it right. I thought that was only fair after having spent a thousand dollars for two minutes worth of laser treatments. So, I was optimistic. But it was a rude awakening when someone from corporate rudely and smugly offered me something like a 20-25% discount if I would give them more money and sign up for more treatments. Now why in the world would anyone in my position be expected to shell out more money when I had already paid a thousand dollars for the removal of a dime sized tattoo???? Thanks but no thanks! I can't comment on the effectiveness of the various other services this company offers, but one should look elsewhere for tattoo removal. P.S. this is the first negative review I've ever written about a company. Take that as you will. read more

I am a busy nurse and as soon as I arrived a little late to my Sierra front desk Sierra welcomed me and showed a great understanding and Shelby the nurse was very caring during the treatment. The laser machine is upgraded therefore, I hardly felt discomfort during the treatment. They have deals all the time. read more

Cyrena was meticulous and so incredibly good! Love all the women who work here. Friendly, welcoming. 5 stars

I have been taken in the back and forgotten for 45 minutes on several different occasions. They have offered more treatments but each time I go there something similar happens. I referred my son for treatments but I think I will be giving him a different option. I have three to four more treatments left and need to get it done but I dread going to this facility. I just feel like it is because I'm over 65. It's very awkward. 3 stars because once I receive the treatments they are beneficial. read more

From the moment you step in the door , you are greeted and it feels so welcoming . I Love all the staff here and the service they provide is just exceptional read more

I wish I read the reviews before wasting money on cool sculpting. The person doing one of the sessions was inexperienced and a paddle fell off. It was a very unpleasant experience. I only went back because I had already paid for the sessions. After 2 more sessions and one more left, I couldn't bring myself to go back. No refunds! Instead, go to Tru Skin Clinic and make an appointment with Sue. You will still need 6 treatments, but they work and Sue is very pleasant. read more

Disappointing results at a very high price. When inquiring with customer service via email and telephone, there was no reply to the email and I was told twice that a manager would call me back. This did not happen. Their advice is only to buy more sessions, which I did and still minimal improvement. It just seems like a money making scheme, don't waste your time and money here! read more

I love it here!! Laser hair removal treatments have worked wonders for me!! The front desk women are beyond amazing and helpful. Meexia is the best and very precise I appreciated her skill and precision I would try to ask for her but everyone is great and fun to be around. Thank you read more

I just had a tattoo removal and clear and brilliant treatment with Shelby Sandy a nurse at Laseraway. She was absolutely fantastic! I've been a patient of Laser Away since 2014 and when I see a good nurse, I love to give them shout outs! Thank you, Shelby for doing such a great job! -Shannon read more

I love LaserAway. The staff are so knowledgeable, professional and patient with all the questions I have had about the different treatments they offer. They have very flexible hours and great specials. I'm able to meet all my beauty needs in one location. read more

The ladies at this Laseraway location are so friendly and amazing! My nurse Leyla (sorry about the spelling) made me feel super comfortable and was so kind! Will definitely continue to return to this location read more

Carlsbad location did not have the rf microneedling machine at the time I purchased the 6 session package for over 3k. I was told by the salesperson all kinds of lies according to the nurse who treated me in Los Cerritos location. I drove over an hour each way for treatment! I had rf microneedling done to my chest. I do a lot of pictures and videos on social media and my chest looks absolutely awful. I was choosing between rf microneedling and CO2 laser. I was told by the salesperson that I would get the same results as the CO2 but it would take longer and with 6 sessions. I have 3 sessions left and am supposed to go In on Wednesday for my 4th session but I'm apprehensive. I had called 3 times to Laser away. Two people got back to Me then never followed up. Then I got a text from the salesperson who was not helpful at all No trust is here whatsoever. I am not getting the results I was told I would get plain and simple and over 3k is a lot of money not to see good results. Not happy at all in their lies and their customer service. They don't have customer service! read more

I cannot recommend this company more. They do amazing work, and the staff is very knowledgeable. I highly recommend Laser Away. read more

STAY AWAY from making appointments with their payment plans!! NO REFUNDS! Check their BBB complaints about the same issue! I unknowingly got a loan for $7k thinking it was credit application to see if I can even pay for the procedures I was looking into. It turns out the credit application was a non-reversible loan application and they will not reverse the charges even though I didn't even get that service done with them!! I see now that there's quite a few reports with them on BBB from people who got stuck with loans like I did even if they didn't get services done. They are telling me that there are no refunds but I'm not looking for a refund. I simply need them to not charge me for services I didn't get! I was told I can cancel without penalty as long as I gave them 24 hours notice so I proceeded to book an appointment to lock in their Black Friday deal in case I decided to go with them after shopping around for comparable places. I cancelled a few DAYS before after learning that their nurse couldn't clear me for the procedure due to my medical background. I thought that was the end of my dealings with Laseraway but noooo. I get a call from a financing company telling me that my first payment is due soon. Really strange that a financing company calls you to let you know you have your first payment coming up, like do a lot of people miss it to a point where the company started calling people because these people didn't know they had a loan in the first place? I don't know but that's when I learned that I had a loan! Then I called Laseraway to tell them there must be some kind of mistake...I never got the services done for them to charge me. That's when I learned to my horror that a loan was applied even though I didn't get medical clearance from THEIR nurse or doctor and there are no refunds and I'm still on hook for this loan!!! If you look at other similar complaints on BBB, seems there's a pattern with Laseraway. It's really deceptive. Nowhere in our correspondence did the scheduling lady say that I was applying for a loan, especially one that is charged before the services are rendered and that there are no refunds. read more

Very nice medical office. Excellent registered nurses, especially Caitlin; she is very professional, kind and extremely detailed oriented. The customer service, as you enter the clinic is on point and very attentive. The premise inside is super clean and organized. I had laser services done here and it has been a great experience. I recommend this location 100%! read more

Always a great experience here! The ladies are always welcoming as soon as I come in, I'm offered refreshments and checked on. and I leave looking like a million bucks. I'm so it on the prowl now. read more

Lisa the manager gets 5 stars from me! I had a less than desirable experience at another location and after 7 years at laser away it left me feeling like leaving and not appreciated for being loyal. She turned it around. She made me feel like a girlfriend hanging out. She addressed my concerns and while never over promising rebuilt my trust with the company. Keep her and promote her! But also not too far away read more

Great concept and I appreciate their hours. They have a nice selection of services and their nurses are all very knowledgeable and kind. read more

I paid in full 3200 for treatment and I never received the reason was because place were always unattended after I got in contact with the new owner i got my treatment in Encenitas I only got two treatments and now again is close for good this is a very bad experience read more

Nervous about Laser? Don't be! After looking for what place I felt would be the best for me, I landed on LaserAway. At first I was hesitant but from the very first consultation, they were very helpful and answered any and every question I had. The clinicians were also very attentive in making sure I was comfortable during each session. I've been coming here for over two years now and even drive all the way from San Diego! I recently started juvederm for my lips as well and had Anna take care of me and fit all my needs. She was very honest and I always felt comfortable. I went in yesterday and she had something come up so she was replaced by Kaitlyn who was sooo awesome and didn't make me nervous at all at ensuring what I like! Monica (front desk) even made sure I was comfortable with keeping my appt before we continued. Special shout out to Monica and Courtney at the front desk! Super sweet and energetic. Always enjoy conversations while scheduling my next appt and making sure I get one perfect to fit my schedule! read more

LaserAway - Laser Hair Removal Near Me - Carlsbad, California

I did tattoo removal with laser away after 11 sessions. I will say I'm very happy with the fading of my neck tattoo. Thank you also the staff and technicians are really nice and friendly read more

Highly recommend, as their entire office is helpful and friendly, plus it's super simple to book appointments in the app.

They were very helpful and knowledgeable with my curious,annoying yet nervous questions, they gave me some coffee and yeah I felt not so out of place well I did cuz it was my first tattoo laser appointment but they made me feel good and not nervous about it, there was some witty funny banter in the session as well and the nurse gave me some packets and gel for the after care of the session so she was very helpful and the desk personnel was very nice Completely unrelated but This one girl had very beautiful caramel/hazel eyes Not sure if it was the sun hitting her retinas very well or I genuinely got lost in her eyes Yeah cool place Laser stings a bit It is what it is. read more

Well, I don't look forward to being zapped, yet the nurses have always taken their time to ensure my comfort. I have had great results from my treatments. Shelby has been my nurse the last couple of times. She is very professional and pleasant. I look forward to seeing her for my next treatment. read more

I am unable to express the extent of the challenges I have faced without seeing any progress in my situation. Despite being promised a reimbursement for the past two years, they continue to withhold both the funds and the services owed to me. In my opinion, they appear to be engaging in fraudulent activities and are ill-equipped to handle any form of customer service.siness of any type of customer service read more

Today was the third time, yes, 3, that no appointment was on the books of Laser Away! I have the confirmation emails but Laser Away seems to have lost the appointment, again. I do not want to attribute these vanishing appointments to anything too dark (specifically), but I find it difficult to believe that there are so many great reviews and yet this has happened so often to someone who has purchased a rather expensive package. Please think about whether or not you want this sort of company when you contemplate spending money. Google Laser Away complaints. I do not recommend. Adding new screenshot of upcoming appointment on 4/8. Hoping transparency will prevent appointment from magically disappearing again. Beyond the pale read more

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I wrote a review 3 weeks ago regarding how unhappy I was with my lip filler. I was contacted shortly after a few calls and initially being offered points for future visits (laughable) I finally heard from someone who I thought I had come to a resolution with, I was told I would be contacted the following Monday, which had now been 3 weeks. I truly thought the company was more professional than this. If you hadn't an issue, I do not recommend Laser Away. Stephanie D read more

Coolscultping was a great experience. Very friendly staff, felt very comfortable. Only did one session so far. Can't wait for the results.

This was my very first ever IPL treatment and I was a bit anxious since I have significant hyperpigmentation. But Laser Away cleared the session with my personal dermatologist and took a full medical history which made me feel much calmer. Plus, Courtney, my IPL nurse, was personable and knowledgeable and completely professional. Friendly staff all around. I felt very well taken care of. read more

Your People make all the difference! I went in for my first ever botox treatment. I was a little nervous about the care treatment going in. Kiersten really went out of her way to explain how the treatment works, what i can expect, and how my care plan should be afterwards. She answered any questions that I had and made me feel very comfortable. It's nurses like her, that make the experience all the better! Will definitely be referring Laser Away to my friends and family! read more

Had my first clear and brilliant treatment today I am 60, lines around eyes and forehead. The numbing cream was very effective, felt some slight stinging but treatment was very fast. They gave me instructions for aftercare and face was slightly pink when I left. They said skin may feel dry for a few days. Overall the experience was good, thorough instructions during and after. I will go back for next treatment or for thermage. Mattie the Clinician was very good, highly recommend! Courtney at front desk was great too! Answered all my questions about pricing, etc. this is my second time here, had two IPLs with good results. read more

I have been going to Lazer Away for years. From Lazer Hair Removal to Lazer facials.....Same attention to detail, great customer service, and in the end who is worth it, girlies????....YOU ARE! There are many new boutique skin locations to choose from.... One that has been there from the beginning....Lazer Away! Choose them, You will not be disappointed. read more

Excellent customer service, far exceeded my expectations. I look forward to more treatments.

Well trained staff, professional, with great pricing options. Much better than the prices you would pay at the Dermatologist.

Clean office, friendly and knowledgeable front desk staff, and fantastic care provider! I work in healthcare myself and was so impressed with my experience at LaserAway for hair removal. Will be coming back for other treatments as well. read more

I had the Potenza micro needling procedure done just a couple days ago. Isabel was the RN who gave me the procedure . Professional, polite, and informative. Staff is always pleasant with me. read more

I love all the women in there so much, they make you feel so comfortable. Mariah roiz has been extremely helpful throughout the process. I can't remember the blonde girls name whose been doing my treatments but extremely amazing as well read more