Thank you for opening a San Ramon office! Although I started laser services in Dublin, I'm ecstatic that my favorite nurse Jina has transferred to the San Ramon location with her promotion. I'm not at all surprised that she is lead nurse. She sets the example for the staff. Jina always screens me pre treatment to ensure I have the best outcome and always briefly reminds me of the after care. I've undergone the bulk of my treatments with Jina because not only do I prefer her as my nurse due to her warm demeanor and professionalism, she is attentive to my concerns. I've never grown used to the treatments and she is very understanding that I require ice before laser treatments and is always prepared when treating me. She has been consistently patient keeping in mind my low pain tolerance. Jina is one of two veteran nurses I know of at the San Ramon location and one of the best if you need a referral. You can request your appt with her, just check her availability when booking your Appts. She is always upbeat, extremely personable while professional, considerate and is always prepared for your questions and concerns. This location has a convenient parking garage entrance right next to their front door. It's quick to park and walk downstairs to. read more

Great service at this location! Nicole treated me today and she was so thorough. I felt really taken care of. She took her time and explained every step. I've been coming to Lassr Away for 2 years and have never been offered lightening serum or dark spot creams. Maybe I've never needed it.. lol Anyhow I felt taken care of. Nicole noticed a dark spot and was all over it, giving me tips and advice on how to take care of my skin. read more

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Even though LazerAway is a chain, they treat you as if they are a small boutique business. Every employee has a sweet personality, and they answer questions, and provide space for you to feel awkward about the treatments. Let's face it. If you're in there for a Brazilian, it's awkward. But they reassure you that, it's okay, they've had the treatment too, and it was awkward for them as well. This was my first time back post shelter-in-place and they do a great job of making their customers feel safe. They check your temperature, give you sanitizer, and they have rearranged their seating area to help with social distancing. Today Amanda (I hope I got that correct), was my nurse. Like all the other employees, she was sweet, and patient, and accommodated my stupid arthritic hip like a pro. I'm looking forward to returning in two weeks for my Clear & Brilliant treatment! read more

I'm normally not someone who goes out of their way and writes reviews on yelp, however I did felt the need to write this review because I was provided with outstanding customer service from Nila! 5 stars for you Nila! When entering laser away, I was greeted by her and was immediately taken care of and guided on what forms needed to be filled out as well as what procedure(s) were going to be done on me that day. She went over everything step by step and gave me complete confirmation that I was in good hands. I strongly recommend LaserAway even more, because of the exceptional customer service I received from Nila! read more

Worst customer service! They can't do their job right!!!!! You booked 2 appointments and they cancel 1 appt.

First time at LaserAway and got a clear and brilliant facial by Angela. She talked me through the whole process and was extremely nice and knowledgeable. I have to say when i first walked into this location the front desk girls were AMAZING. So welcoming, friendly and personable. The office is very clean and has great vibes. I'll be back for more clear and brilliant facials :) read more

LaserAway - Medical Spas Near Me - San Ramon, California

Today i had Jina for my treatment. She is absolutely amazing the best i had so far. Looking forward to see her on my next appointment. read more

Love it. Love love love. Everyone here is super nice and helpful. Very clean rooms and front of house. I love all the nurses- everyone I've had is kind, explain all procedures and honest about the services as well. I'm here on repeat and hope you'll check it out too! read more

I've been going to this LaserAway location and I've been so happy with my results! The staff and nurses are all so kind and knowledgeable and the clinic is so clean and bright! I love that LaserAway is open 7 days a week since I have a super busy schedule, they're always so accommodating in getting me scheduled last minute. I recommend this LaserAway to all of my friends and family. read more

I have been to a few other Laseraway locations and San Ramon has been my favorite so far. Their customer service is very good and the nurses and receptionists are helpful with product recommendations as well as pre and post treatment care advice. Everyone always wears masks, all rooms had a hand sanitizer bottle, a pair of gloves to use as well as wipes. The rooms felt clean and safe. read more

This location is so beautiful, and I prefer it over my normal Dublin location, although Dublin is fantastic too. I love the positive energy from all the girls here. Kali is one of the girls here, and she's so welcoming, friendly and just the sweetest. She went above and beyond trying to get all my services done before my birthday. She spent over 30 minutes with me on the phone trying to make our schedules work. When I arrived the first time, I was struggling to find how to get to the building or where to park. Kali talked me through it on the phone the entire way and then she came out, met me at the parking garage and walked me into the building so that I wouldn't get lost. Once she showed me a little back way to get here, it was beyond easy for my next visit. All 5 stars for this business, and the girls at this location. Xoxox Tara read more

All of the hair grew back when I finished the treatments on my upper lip. :( waste of money for me I was told that I may need to do a few more packages to get rid of it. read more

Laser Away is knowledgeable about ethnic skin care needs. Since this is a COVID compliant business, the estheticians greeted me with smiling eyes (04/2021). I told them this is my first professional facial experience; Amanda was very patient with me as she explained everything to expect during my esthetician appointment. In the future I will return to this establishment. read more

LaserAway - Street exterior garage entrance. - Medical Spas Near Me - San Ramon, California

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Normally I don't write reviews, but my experience here made this post necessary. I was initially nervous when inquiring about the services provided, but Amanda was incredibly helpful and made me feel so comfortable, answering all the questions I had. If it weren't for her being so genuinely kind and welcoming, I probably would've left without booking a treatment. The nurse who treated me, I believe her name was Melissa, was not only welcoming but also explained thoroughly what to expect during and after treatment. Having her explain the process and making sure I felt comfortable really made me feel more at ease. I'd highly recommend this place, and I will definitely be coming back. read more

I had the most amazing experience with Sofia at LazerAway. She was incredibly helpful! She dedicated so much of her time and professional advice in explaining each of the procedures I was interested in, then patiently walked me through the registration process step by step. She then went above and beyond to negotiate an amazing bundle of treatments for me for my budget and then set up appointments for me. Sofia has made my experience at LazerAway an extremely positive one and i really appreciate her help. Sofia is amazing! read more

ANNA was amazing. So gentle and so sweet. I'm such a big baby and have a really low pain tolerance and Anna was so patient and kind. I requested her for my next appointment. And I love the girls at the front desk, they are super friendly and accommodating. read more

Every appointment I've made here had to be rescheduled, and usually last minute. For the amount of money I'm paying I expected a lot better service. I don't know what the point of scheduling an appointment is if it's always going to be changed. As for the results of the clear + brilliant service... remains to be seen. (I've only done 3 so far) I would recommend taking your business elsewhere read more

I had nurse Wendy assist me today, she usually works in Walnut Creek but was covering in San Ramon today. I had to leave a review because I was so pleased with the visit. She was very thorough in covering every crevice in my Brazilian area. Her conversation was great and although the intensity of the laser increased, I experienced no discomfort. Very happy! Will be booking with her again! read more

LaserAway - Laser hair removal - Medical Spas Near Me - San Ramon, California

I came in for a Clear & Brilliant treatment and Jina did such a great job. She was very thorough and gave a wonderful experience. Thank you!

I recently decided to start doing laser, and after filling out the inquiry form, I got a call from Amy Pinenetal, a representative for the company. She was so helpful and determining what services I actually wanted and helping me put together an individualized package that allowed me to get the most for my money she didn't stop there. She made sure I got an appointment for the same day and made it as a comedy as possible, even though I was late. has an extra bonus whenever I have a question I can text or call her anytime and she is responsive and extremely helpful. I highly recommend her and the company based on my experience. read more

I've been a laseraway customer for the last 2 years and I have to say they are really good! The only issue is that you have to schedule a month in advance since they are so busy. Service: Great overall service; I only wish I could get a specific nurse. They rotate nurses. My last session was done by Amanda; she was super thorough and very accommodating. Ask for her if you can :) COVID Precautions: Laseraway has been doing temperature checks and everyone wears a mask. Highly recommend. read more

I had a consult at Laseraway Dublin and ended up buying a package for body treatments. Unfortunately they were booked out so I ended up getting scheduled in San Ramon. Well, things work out for a reason and so happy with my experience here! The nurse who treated me today was amazing. So detailed, kind and was re-did some positioning to make sure I was getting the best/most effective treatment. The space is super clean and loved how it's at the City Center Bishop Ranch...easy to park, shop and eat all in one trip! A bit tucked away, on the outer perimeter of the center, so make sure you arrive in plenty of time to locate the office. read more

LaserAway - Reception area - Medical Spas Near Me - San Ramon, California

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LazerAway has the best layers! Brazilian is the way to go and under arms!!!!!!!! You'll never shave again. Don't waist money on other places. Go here and get everything done. It has changed my life and my daughters will get it all done when they are 18!!!!! Until then, we'll have to deal with it. Please stay in business forever!!!!! read more

Great experience! Super fast service, waiting room was not crowded & had a great experience working with Bella on getting scheduled & figuring out what was best the best option for my services! She was super friendly & knew what she was talking about :-) highly recommend this location! read more

Love this LaserAway location! The front desk staff are super friendly, helpful, and easy to talk to. I went to see nurse Julie for laser treatment and she is amazing! Not only is she incredibly caring and kind, but she is so meticulous with her work! She makes sure you get the results you're looking for (I haven't always seen results in the past). I can't say enough good things about her. I specifically requested to have her as the nurse for my next appointment. read more

I Have been getting lazered here for over a year now. I love this place the staff is fantastic the prices are almost always on promotions so you know you are getting a great deal. My only complaint is that I didn't start doing this sooner Ariel is great she is so nice and Patient with me. I will definitely request her every Time. All I can say is Thank you Thank You Thank you! read more

I have came to this location many times and have had wonderful experiences each time! Highly recommend booking with the nurses they are all great. The front desk staff are all very nice and welcoming as well. read more

The staff here is extreme friendly and helpful. They gave me honest opinions and worked with me to make me comfortable and it was no pressure . In the end I was very happy. I would definitely recommend to a friend. Thanks for the great work read more

five star ratings for Nurse Gabi at san ramon location. She was super nice. She made sure every inch was covered patiently. great customer service by nurse gabi. I have take one star away for laser away service, huge cost difference between my package and my friends packages. After paying close to 7k, i have to get into discussions for my fingers and toes not getting covered which are very small areas. read more

I was visiting San Ramon and happened to stop by at laser away just to get a price brochure cause I had been seeing lots of ads online. The lady at the front, Nelofur, was extremely friendly and she patiently explained all the services, steps and how many visits my services will require. Awesome customer service!! read more

Grateful Mel did my laser for me today! Mel made me feel comfortable immediately, her professionalism and warmth is the type of experience you look for when you are looking to take of your needs. Thank you Mel and thank you laser away for bringing someone as special as Mel to your laser family! read more

I walked in to this clinic to get some information on dark spot removal and I talked to Nilofar she introduced me to clear brilliant I got one treatment done and I really love it. Nilofar is very helpful and nice. I feel very comfortable dealing with her because as a guy I would never go in any clinic for these type of services. Thanks Nilofar you are awesome! read more

Had an over the phone consultation with Candice today. To get a laser removal and let me tell you this girl is so nice . She made me feel very confident in the procedure that Is needed for me. She have excellent customer service and very thorough. I can't wait for my appointment at laseraway in San Ramon . Thank You!!! Candice read more

In my experience in personal care and beauty places, most of the time they try to sell you products because they work on commission and sometimes they make you feel uncomfortable by insisting, which I want to highlight about Laser Away San Ramon because at no time have I felt that target for the company. I am a client and I tried botox on 2 other occasions in a different place and I wanted to try another place, I took the risk with the recommendation and due to the previous experience I had there, the Laser Away San Ramon team was very clear and careful in explaining the procedure and the advantages which gave me a lot of peace of mind and I saw the results immediately, the treatment was incredible and careful as well as friendly. Mary was my nurse and she let me know everything I needed to know to feel like it was the procedure I was looking for with the right people. Thanks to the Laser Away San Ramon team for such good treatment. Entering a place where there is such a good atmosphere makes you want to return. read more

Nurse Wendy is so great! She's very thorough and does an incredible job! I'm going to be requesting her from now on. Highly recommend her at the San Ramon and Walnut Creek location. read more

LaserAway - Laser Hair Removal - Medical Spas Near Me - San Ramon, California

I did the botox treatment. The front desk and nurse were both very kind and responsive. Highly recommend coming here again

Great location. Friendly staff and front desk staff! Always come here for my laser and latisse.

I'm very happy with my treatment at Laser Away. Very professional and nice staff. Jess was wonderful to work with. Thank you so much. I will be back. read more

I've been going here for my xeo and laser treatments for a while now. I'm very happy with my results. The staff is always very friendly and helpful and very professional. read more

Thank you Jina! You have changed my laser away experience. Amazing time talking to you as well. read more

LaserAway - Thank you Jina! - Medical Spas Near Me - San Ramon, California