First experience:: I received tattoo removal treatments from two different providers in the past -- resulting in some progress of removal but always with massive blisters, bleeding and essentially an open wound for multiple days. I thought this was normal until I went to LaserAway. The results have been fantastic: minimal pain/swelling, no blistering. They are clean, professional, and offer multiple package options to meet different treatment needs. I highly recommend them for this service and will continue using them to remove my tattoo. Update:: After returning for my second tattoo removal treatment, I decided to look into the Clear + Bright laser facial. I had this service done about a week ago and am so pleased with the results. My focus was on hyperpigmentation and texture. Overall the experience was pleasant -- they provided a numbing cream and a thorough explanation of what I could expect from the treatment. The service itself was quite fast and I did not have any adverse reactions. No joke, I have been GLOWING ever since and will gladly do this service again in the future. Go get one, you won't regret it!! Customer Service:: Every experience I have had with their reps has been great - very friendly, knowledgeable and they all have an obvious passion for what they do. read more

It's interesting how LaserAway is so quick to monitor their yelp reviews. They seriously quoted me over $500 for 6 laser sessions on a small armpit area. I double checked because I thought there was a miscommunication. Nobody contacted me. Poor PR. Get a groupon, folks! Oh, wait... there's a response... NO "confusion." You clearly sat me down in your back room and quoted me $508 for 6 sessions for just lasering my armpit regrowth, not even much hair. I purchased a Groupon for another spa for $56. My armpit regrowth was already gone in two sessions with them. read more

Love this location! Friendly staff ! Stephanie and the front office staff always go the extra mile to make sure I'm comfortable and experience top tier service ! I'm only a few treatments in and I am pleased with the results read more

This is a great place, most staff are kind and friendly. Heres the thing tho dont get tattoo removal here!!!!! They dont treat it right, they scarred my skin and when i asked why my skin looks like that they would lie and say it is part of the treatment when it is actually permanent scarring possibly. They also lied and said there is no treatment for colored tatoos at all , when in fact there is just not with laseraway read more

First off the appointments are never true to time. There is ALWAYS SOMETHING THAT HAPPENED and this pushes back time schedules. I mean every single time I go to this location. I just walked out of my appointment that was at 1:30 and still had yet for someone to apply the numbing cream to at least be ahead of the game for when I need the laser treatment done. The receptionist are not properly trained and need to be trained to have good customer service when someone walks into the place. I'm not coming back to this location ever. read more

KIMBERLY was incredible. Quick and efficient communication. Fair pricing for personal use and gift giving!

LaserAway is definitely a genuine place that honors their product. I have wasted so much money on empty promises and results from other places. I have suffered all my life from having so much hair and razor burns. After coming here I can honestly say I would only send my family and friends here. They always make feel comfortable. I'm very shy so doing a Brazilian was nerve wreaking. But the girls make you feel fine. I also had literally a half beard growing on half my neck. This laser treatment worked. I have zero black hair coming out. After trying several other spas. This place really works. I was the number one skeptic and after coming here. I am convinced,Dana my rep is amazing. Dana is in Fort Worth, I actually met her on my honeymoon cruise. I over heard say she worked for laser away. Immediately my ears went up. Dana referred me here. She showed me her own results on her body. I was super excited but also scared of disappointments, her body was hairless with gorgeous skin. I used to cry because I felt so ugly. Now with the direction of Dana and the ladies at laser away. I am now signing up for other treatments. At least now I know. My money is well spent. Look below and tell me if my face looks like I have a beard? Not anymore. It's going away with every treatment I owe my results to Dana if I wouldn't of met her I wouldn't of ever been here with these results. read more

LaserAway - My husband and I. I feel beautiful and confident - Laser Hair Removal Near Me - Sugar land, Texas

Updating my review: I I have recently reached the end of my laser package amount, and I am completely disappointed with LaserAway. Beware their FALSE ADVERTISING. When I first got my package for laser treatments, I was given the information that every time that we checked in we would receive $50 to another laser package or service at the end of our current purchase package. My nurse Rafa initially told me, and we were given a note in our goodie bag (when they first opened) that also confirmed that when we checked in every time we would get $50 , the front desk ladies also always took the time to remind us every appointment to check in to receive our $50 credit. Now that I have mentioned that I should have about $350 in credit to go to a new package, Lauren and her supervisor say that they will not honor that anymore. Lauren also said that she would send a customer service report to the regional manager and I should also receive a copy of the customer service report in my email, it has been one week and I have not received a receipt of confirmation that it has been sent. I have tried calling multiple times to get the complaints sent over to the appropriate supervisor with no success. After finally getting through after a week worth of attempts, I was told that the regional manager would get in contact with me at the end of last week...Which they have not. They are now ignoring my requests and calls, the lack of professionalism is absolutely terrible. I'm completely disappointed with LaserAway and their FALSE ADVERTISING AND MARKETING. read more

LaserAway - Laser Hair Removal Near Me - Sugar land, Texas

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Tried to get laser hair removal service over the phone and was met with some rude ladies when I asked about the direct price of one service. They try to upsell and scam you! Very expensive for crappy customer service and theres also cheaper and better clinics, like Kumi MedSpa around the Houston area! I got armpits and full bikini for just $350! Meanwhile laser away tried to charge me $1,500+!!! Go on Groupon to get your moneys worth!! read more

Are you looking for a clean, professional, and genuine place to do your laser treatments? Well, this little gem is located in the Sugarland location mall. There is plenty of parking behind the mall, but if you're lucky you will sometimes have front row parking. The cleanliness of this location is phenomenal, especially now with Covid-19. The front receptionists are always joyous and friendly. [Tip: They do check your temperature upon arrival.] I come here to do my Clear & Brilliant sessions and everyone of my RNs have been nothing but professional, attentive, and knowledgable. If you are looking for an invasive treatment for fine lines, wrinkles, and acne, then C&B is for you! I highly recommend this location and their staff. read more

THIS IS SHADY!!! I saw this on fb and wanted to see what their offer was. I filled out the form and was required to schedule a phone appointment. I got a call from someone named Gina, and she told me that their technology for laser hair removal is permanent and the place I currently go to is only for temporary and I should stop using them. She was full of it. When I told her that I don't plan on just stopping bc I already paid money she had the audacity to tell me that I could use a credit at the other place. WTF? She doesn't work there and she wouldn't know. I told her that I would have to verify that with them. When she realized that I wasn't going to purchase through her, she wanted to end the call. IF THIS PLACE WAS LEGIT THEY WOULD BE INTERESTED IN MY BUSINESS IF I DECIDE TO TRY THEM LATER. THIS IS A RED ALERT THAT THEY ARE SCAMMING PEOPLE. read more

Extremely unprofessional and inconsiderable. I purchased a ticket to start in JULY however I am an international student and was going through some issues therefore at the time of Purchase I informed the lady that "I might need to travel and in that case I'll have to cancel this" she said "YES NO PROBLEM JUST CALL AND CANCEL" without ever informing me that this ticket is NON REFUNDABLE EVEN BEFORE I HAVE STARTED ANY SERVICES with them. I started a financing plan. However I called them multiple times emailed them a GAZILLION time. NO RESPECTFUL RESPONSE. Infact the woman who replied to my email SIMPLE REPLIED WITHOUT EVEN READING MY EMAILS. THEY BLOCKED ME FROM CALLING SO I CANT CALL THIER REPRESENTATIVE ANYMORE( the lady who apparently deals with returns) I am in serious crisis and can genuinely not continue with the $3000 laser package I previously selected because I will be leaving the country for good. However this negligence and inconsideration is just not ACCEPTABLE. I BEG ALL OF YOU TO STAY AWAY FROM A COMPANY WHO WILL NOT EVEN READ OR RESPOND TO YOUR EMAILS OF YOU EVER NEED ANYTHING. Very sad that these people do not even care about their customers IN THESE HARD TIMES. read more

I wanted to do update my review because over a year later Sugarland is still my favorite location. Every treatment and interaction I've had there has been top notch! Everyone is friendly and helpful which makes each treatment a pleasant experience. Thank you so much, Sugarland! read more

I came here to do clear&brilliance it was amazing! My dark sports are getting lighter and lighter! I also made an appointment with Thermage! I'm so excited to see the result! Definitely recommend this place! If you go, ask Kaydee she is soooo nice and will give you a lot of professional advices! The most important thing is she gives very fair price! read more

My first experience technician was very good~ however I did not care for the high pressure sales speech when they take you in the back room and go over packages and tell you to give them a 5 star on yelp review to get 20% off. That is not right being forced into a good rating for a better deal. Each time I call , its a different price. Way over priced for treatments. I had the IPL the first time and wanted to try the Clear and Brilliant. They cancelled 20 minutes before my apt and said they would offer a free gift for the inconvenience on next apt. Never mentioned it again and charged me more than I was quoted. Will not be going back ! read more

You guys!!! If you are looking for laser hair removal treatments, look no further!!! I've had three sessions done out of 8 and I literally don't have to shave anymore until the day I come in for my next appointment! It has made a life changing difference and their technology is the best and safest! Sooo good I even got a package for my husband to do clear and brilliant laser facial and he loved his first appointment and has already seen the texture of his skin change! Thank you so much to Yasmin, who has completely taken care of us from the beginning and has guided us through the process, answering all my questions and following up after my appointments! And thank you to all the girls in SL location . Everyone is always so sweet and so helpful! read more

EDITED: Very hygienic place. The management is super sweet. They took my initial review very seriously which I appreciate. Excellent customer service. Hafa the nurse who did the clear and brilliant laser was very knowledgeable and super sweet. I wish I was staying in the country to get more treatments. Thank you LA ! Initial review: I went in Friday for my consultation with Mariam. She was super sweet and amazing. Made me feel at ease and I booked my appointment for the clear and brilliant laser. She gave me a little bag with information about the procedure etc. Once I got home and read through it , it clearly said that the clear and brilliant isn't recommended for women trying to get pregnant or are pregnant. This never came up during my consultation, so I called in the next day and spoke to Melissa and let her know my concerns. She said this is no big deal and take a pregnancy test before I come in. This is Saturday and my appointment is in three days. According to my cycle I wouldn't be able to take a reliable test and know till the week after. To this Melissa said "I don't know what kind of tests you're taking if you aren't able to find out in 3 days"...! So RUDE ! Who says stuff like this?!! And also, pick up a book and read up on how the female reproductive cycle works and the days when urine pregnancy tests are reliable. Can't believe I have to write all this here. Anyways, Melissa is EXTREMELY RUDE ! Absolutely DISGUSTED by her behavior. I hope that call really was recorded and someone in the management reviews it. read more

LaserAway - Laser Hair Removal Near Me - Sugar land, Texas

I absolutely love what they do here! Everyone is friendly and nice, and the laser hair removal works. I love Kristen!! She is the best!!

Suqura, Suqura, Suqura! Thank you for helping me this morning. I had put on my makeup last night and had seen it settling into my fine lines. I woke up and instantly reached out to have her help me! BOTOX & XEOMIN!! Can't wait to have all the nurses help me! Kristen, Manny, Meredith! They are the sugarland trio I trust them with everything. read more

Highly prefer this location over the Houston location! So much that I drive 35 mins for my appointments instead of the 15 to the Houston location. The nurses at this location just seem to be a lot more thorough and I've seen much better results with my laser hair removal. I especially love Crystal! She took the time to ask about my progress and I'm pretty sure she hit every single hair follicle with the laser lol (she's VERY thorough and I appreciate her so much for that!!) I wish I could request her for every visit! read more

Crystal is the best! She is very concerned about making me feel comfortable through the whole procedure!

Mani and Kristen was so gentle, they were amazing! Thanks a bunch to Yasmin, you're awesome. I'll definitely be back for my maintenance.

I was out shopping in Sugar Land. Happen to walk by this place and decided to walk in. I was greeted and helped by Flor. Flor was super professional and thorough. I have looked into getting laser hair removal under my arms and legs. Before I read several articles online and researched several places but never made an appointment to go into one. Flor really educated me and wasn't pushy like other places that I've called in the past. I can truly say that I feel very confident in making a future decision if I decide to go through with getting laser hair removal. I did not purchase but I will definitely be returning to LaserAway in Sugar Land. If you're in Sugar land and are looking to get laser hair removal, you should definitely give this place a try. Their office is very clean and the staff is very nice and professional. read more

My first trip to LazerAway and I can honestly say that the entire process is extremely smooth. Everyone is very friendly and helpful. The staff is honest and knowledgeable. The facility is very clean and welcoming. Looking forward to my hair removal process. read more

Great service! They always make sure I'm happy with the treatments as well as keeping me updated with any new services they offer.

First time at laser away, all the nurses and staff were so sweet, from the time I walked in greater by Eboni, she helped me with the great packages they offer!! The clinic was clean. Everyone was very knowledgeable and knew their STUFF!! The nurses are awesome, Ashley C. was patient with me, explaining every step. Shannon treated my lips making sure I was comfortable, she definitely has a steady hand. Meredith did the clear and brilliant treatment! Absolutely no complaints, this staff is the best. Highly recommend. High scoring 10 from me! read more

I got the Fire and ice facial I love it, my face feels refreshed and renewed like a blank canvas. Thanks Carrie for taking care of my face, and Melissa thanks for educating me on the different types of treatments. my mom is gonna love coming here which was the main reason I got the facial to begin with to "test" it out on me first which was definitely amazing. * Note to management: great job on picking out your staff. Between sweet Melissa being very helpful as soon as I walked through the door and Carrie taking great care of me and my face I couldn't ask for a better SPA day read more

LaserAway's staffs are really nice. Their staffs answer any questions I have. Always make sure I'm comfortable and satisfy w my visits.

I have been going to Laser Away for my Brazilian laser hair removal for my first 6 sessions. I love getting it done by them because of the convenient location in Sugarland. It's near my house! They have a clean, comfortable space. The booking process, rebooking, cancellation is a breeze. I never had issues with their customer service. I love having Rafaela(Rafa)do my Brazilian laser hair removal. She has always been gentle, patient and responsible in providing information related to my treatment. I have a very shallow pain threshold and she has always been gentle with me. She never rushed me in all my sessions. I have to go back for 3 more sessions but I'm contemplating on getting them from Clearstone at the Galleria area because their pricing is friendlier. Laser Away is no doubt a great place but they can get very expensive without deals going on. The other place is a great alternative with a much more affordable rate even though the location really is a pain because of traffic. But aside from the rates, Laser Away is a 5. I gave 4 because of the rates. read more

LaserAway - Laser Hair Removal Near Me - Sugar land, Texas

Too pushy and would call a million times to pay asking for card information without clearing your questions

I've been visiting the sugar land location for over a year and they always have the best service. I love how cute and clean the clinic is. I have noticed great results with my Clear and Brilliant and it's the best investment I've done for myself. read more

LaserAway - Laser Hair Removal Near Me - Sugar land, Texas

I had my first Thermage treatment today with Morgan. I didn't really didn't know what to expect prior to going into it, but Morgan took the time to answer all of my questions. It got a little spicy at times, but she was patient can gave me small breaks when I needed them. I felt very comfortable in her care and I can't wait to see my results! read more

This place is amazing! The staff is super friendly and knowledgeable. My skin is looking better after the second session of Clear and Brilliant! read more

I don't usually write bad reviews but I'm a little upset with this place. I got cool sculpting and laser tattoo removal treatments. I'm still in the process of trying to get a small one by one inch tattoo removed for work. I only have certain time to get it removed and I understand with Covid things have not went as planned but Laser Away Sugarland is definitely not where I would go again. I never received a follow up for my cool sculpting and still waiting on a call back to get my issues resolved with an appointment for my tattoo session. read more

I just had my third treatment for hair removal and I am amazed with just the two previous treatments how much less growth I have. My tech was Crystal and she is very caring to make sure you are comfortable, and informed every step of the way to as what she is doing. Thank you Laser Away!!! read more

I'm in the middle of getting my brazilian done and this is the first time I have been to this location. Let me tell you, I was so fortunate to have Ashley (RN) for my first time at this location. She was very sweet, personable, and most importantly thorough and meticulous when going through the area because she genuinely wanted me to have good results. I definitely recommend her!! read more

Rafa did my 3rd clear and brilliant treatment and she was amazing! She was very accommodating and explained everything clearly. She was very gentle while doing my treatment and made me comfortable. I've been coming here for 2 months now and so far, I've had great experience. Looking forward to my future treatments. Highly recommend this place! read more

This place is amazing they make you feel very comfortable and the staff is very nice. My last session was with nurse Meredith and she made me feel very comfortable and she made sure to get every spot. I would highly recommend this place I can't say enough good things about it. read more

TOTALLY UNPROFESSIONAL. I understand the pandemic is a novel and unusual circumstance. As it happened I had an appointment for laser hair removal just before the studio closed and the next appointment for after it was to reopen. I got a call from Laseraway confirming my original appointment, as well as their intention to re-open the studio a couple days before. That is, I got lucky with timing.... My appointment is tomorrow morning, but I have not received the usual text message confirming my appointment. Normally, if I have an appointment I'll just show up. But because of the pandemic I went to check that my appointment is still on. I called and no answer. I check their Facebook page and no information. Here on Yelp I see that the studio is closed through this month!! So basically I would have driven 1 hour to my appointment tomorrow and no one has told me that it's cancelled. I'm still not sure whether this information on Yelp is correct or my appointment is still on.... Pandemic or no you have to be client oriented, make sure the ball doesn't drop on scheduled appointments. Even as I write I have no idea whether my appointment is cancelled or not, but I'm not risking the hour drive and even the possible exposure without the usual text from Laseraway to confirm my appointment. Really disappointed. read more

I have had two great services: cool sculpting with Crystal And Thermage with Myra. Mirriam helped me understand what the processes involved and what I needed based on what I described. At 59 years old I needed a bit of a tune up and I found just what I needed. These women, Mirriam, Crystal and Myra are professional minded, big hearted, patient kind and talented. I am returning for Clear and Brilliant soon and actually looking forward to it. Check Laser Away out- read more