Always such a positive experience with Glow they are so professional and positive and helpful!

I received laser hair removal at this spa about a year ago on multiple areas of my body, including my face (chin area). I want to be transparent that the results on my body were effective and I was satisfied with those areas. However, I had a very different experience with my chin. At the time of treatment, I only had a small amount of fine hair in that area that I wanted to address. Months after completing treatment, I noticed increased hair growth in that same area, and the hair appeared thicker and coarser than before. I brought my concerns to management and was heard, but I was told this can happen and that continued treatment would be needed. I understand that results can vary and that side effects like paradoxical hypertrichosis (increased hair growth in treated areas) are a known risk with laser hair removal. To have a professional in management take no accountability is extremely disappointing. My main concern is that I did not feel this potential outcome was clearly explained to me during my in-person consultation in a way that prepared me for this possibility. While it may have been included in paperwork, it was not emphasized in discussion before treatment. Overall, I am disappointed with my results specifically on my chin area. The body treatments were successful for me, but I would personally caution others to make sure they fully understand all potential risks and outcomes before proceeding with facial laser hair removal. Everyone's experience can be different, but I would recommend doing thorough research and having a very detailed consultation before moving forward. read more

I am beyond devastated by my experience at Glow Med Spa with Linda. I have been painstakingly growing out my eyebrows for a long time, and in one face session, Linda "zapped" the length of my brow, significantly reducing them. What makes this worse was the complete lack of professionalism and honesty during the service: * When I felt the zap and told her she hit my hair, she claimed it was just the spatula used to cover the brow. * I asked for a mirror to see the damage myself. It might not look like a "huge" spot to a stranger, but the shape is compromised and it feels terrible. .The manager came in and was initially incredibly rude, dismissively saying, "I honestly can't make out the difference." To have a professional minimize the damage they caused to a client's face is unacceptable. It took her a while to finally say she's sorry about what happened. Till then it was about how the hair will grow back, we can't do anything now. They offered me two free treatments as compensation, but after the way I was treated and the lack of skill shown. Needless to say I am terribly shaken and upset with what has happened and thankful that my brows are on the thicker side - i dread to think if she got the center of my brow how I'd have felt . I can only hope the length of my brows return read more

Glow Medspa - Where I have made the marking is how long my brows were. You can see from the strands of hair left - Tattoo Removal Near Me - Houston, Texas

Been going here for some time and am very satisfied! Everyone is kind, appointments are timely and quick. Also typically a deal going on which is nice! read more

I get laser hair removal for Brazilian and underarms. Each one of the technicians I've had has been fantastic. My favorite one thus fur has been Amanda. She is so knowledgeable about skin textures, and ways to obtain perfect smooth Barbie skin. They actually assess your skin type and decide which machine would be better for you. All of my experiences have been great at glow medspa/new look. There's parking adjacent to the building and the office, itself is modern with gray, pink, white and gold hues. read more

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I'm honestly so disappointed that I re-signed up for a package plan, especially after the last experience I had. When I arrived for my appointment, another woman and I parked and opened our doors at the same time. She seemed to be in a rush, and it turns out she was late--15 minutes past her appointment time. Meanwhile, I arrived early, about two minutes before my scheduled time. But instead of honoring that, they took her back first. The grace period is eight minutes, so she was clearly past that. I was left waiting while they serviced someone who should've been asked to wait instead. When I finally went in, I expressed my frustration to my esthetician. But rather than waiting until I left, they went straight to the front and started talking about it while I was still checking out. That felt so unprofessional and disrespectful. I left expecting a manager to follow up with me--but no one did. The only call I received the next day was someone asking if I wanted to book another appointment. Not a word of acknowledgment or apology for what happened. Just straight to business. And to top it off, when I first walked in, the receptionist didn't greet me with water or even a cappuccino offer. Instead, the first thing she asked was if I wanted to pay off my $200 package. I hadn't even had my services yet. Then, after waiting 25 minutes past my appointment time, I had to be the one to ask how much longer it would be. That's when they finally told me there was only one room available. But no one communicated that earlier. No one checked in. I just sat there waiting, feeling completely disregarded. I truly wish there was another location I could go to, because the lack of professionalism, empathy, and basic communication here is frustrating beyond words. read more

I have been a customer for a year now and I am impressed with the results. Great customer service and the ladies who work here do great work! read more

Incredible! I've been going here for laser hair removal on my face and it's always been a great experience! All of the technicians are so kind, so thorough, very professional, and fully transparent. (Shout out Brianna and Amanda!) Gentlemen, don't be shy. If you've been wanting to take care of your face or have hair that you need removed, Glow Medspa is where you need to go. read more

I highly recommend Glow MedSpa! My friend and I visited for the first time several weeks ago and I was treated by Grace. Today I was treated for my second Brazilian laser appointment by BriAnna and met the manager, Ryan. BriAnna is friendly, efficient, and made it a quick, pain-free process. After my first treatment, I noticed significant decrease in growth and saw few sparse hairs! Looking forward to my next appointment already. I absolutely love this place! Every person on the staff is always smiling and so welcoming. They give girlfriend/bestie vibes! I noticed this is a consistent approach with all clients that visited during my brief wait. The rooms are clean and well-decorated, and the music gives great ambience. They usually run weekly packages with special pricing and rates are fair within the market. Currently special is SUPER low (see photo). Book your appointments soon because this is a hot spot!! read more

Glow Medspa - Lobby - Tattoo Removal Near Me - Houston, Texas

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The best customer service with sweet ladies. So happy with Anais , and the evening manager.

Recommend. All the technicians, especially Anais, are really friendly. The place is very clean.

Been coming to Glow Med Spa and have had such great results. The staff is so friendly and knowledgeable. Would and have recommend to friends and family. read more

Everything is so wonderful here! I got laser hair removal and it was very clean and professional.

Amanda was so wonderful! Front office staff is always so helpful :) Highly recommend, already seeing improvement after a few sessions! read more

Sarah is amazing. The spa is clean and always professional and on time. I was very scared for laser and they made me feel super comfortable.

The was fast and efficient and everyone was so kind . I came for underarm laser hair removal a while ago and the results were amazing that I can back again for another area. read more

I have been coming to Glow for over a year now. All the techs are so nice, knowledgeable about the treatments, and make you feel comfortable. Their deals are a steal! I highly recommend. read more

Quick, easy, great location and friendly staff!! I especially love to have Amanda and Brianna as my techs. Easy to schedule/reschedule. Would recommend read more

Tuve una experiencia increíble aquí, desde el momento en que entré, el ambiente fue relajante y profesional. El personal es súper amable, te explican todo el proceso y resuelven cualquier duda con paciencia. Las instalaciones están impecables y transmiten confianza, algo esencial para este tipo de tratamientos. Probé la depilación láser y noté resultados visibles desde las primeras sesiones. Además, los equipos son modernos, lo que hizo que el procedimiento fuera rápido y prácticamente indoloro. Súper recomendados read more

I've been getting underarms and brazilians here for the past 6 months and every time I come in the service is wonderful! I don't have a set technician but every person I've been with has been a pleasure. They made my first laser experience very easy read more

Love glow medspa. Have had such a good experience getting laser here. Camille is amazing and makes you feel so comfortable. read more

Glow Medspa - Front - Tattoo Removal Near Me - Houston, Texas

Customer service is amazing.. The manager, Ryann, is always willing to listen and address any concern. The technician Brianna is super sweet and the best listener ever.. This place makes you feel comfortable and cared, like a family. I have been with them for more than 2 years. I have seen an incredible improvement in my nail fungus and all the areas that have been treated for laser hair removal. 100% recommended. The only downside is the turnover of technicians, however, it gets compensated with the fact that the manager Ryann has always been there. read more

Glow MedSpa is an incredible place to get laser hair removal!!! I came in here very scared of how it might feel and the technicians made me feel very comfortable and talked me through the whole experience. They have incredible pricing too - they try to make it as affordable as possible for people to get laser!!! Can't recommend enough, especially for people who may be hesitant to get laser due to financial constraints or how it might feel!! read more

Highly recommended laser tattoo & hair removal. One of the very few places who offer numbing at a reasonable prices. Brianna is my fav.

I had Ming and she made me feel so comfortable with my laser treatments. I would recommend her it's your first time.

Results for my laser hair treatment have been awesome. Amanda's is super thorough and made me feel comfortable. Front desk staff is great

Brianna was awesome. Was pleasantly surprised with the smooth treatment (came in terrified), left with more areas added!

Been going for over a year and love them! I've done laser and facials and have had great experiences for both. The staff is also super friendly and helpful! read more

Anais is amazing, she was so helpful and patient I would recommend coming here. I've been coming here for so many years and every time is great. read more

Anyone looking for laser hair reduction services should come here. This is not the first business I've been to, but definitely will return. Customer service is great and all the girls here are so friendly and helpful. Michele is my go to girl!!! Love it here. Would recommend to anyone. read more

I've had good results in less than 6 sessions! The staff is always really friendly and the interior is clean and feels safe even when you come late. Highly recommend! read more

This place is ALWAYS running behind on appointments and ALWAYS trying to sale you more products at the end. Then you have to sign a waiver claiming they didn't "pressure" you into buying anything. LOL. I'm not returning after my package is up. Not worth it due to the long long long ridiculously long wait times. Just clocked it... 45 minutes for ME to be seen. read more

Glow Medspa - Room full of people waiting up to an hour past their scheduled appointment - Tattoo Removal Near Me - Houston, Texas

I always tell people laser hair removal is the best money I ever spent. I missed my last appointment due to being on antibiotics and I traveled for work and I had minimal hair growth. The techs are great and friendly and do a thorough job. I'm so glad I found this place read more

Just had my first session for laser hair removal with Michelle and she was very kind and friendly! The manager Nicole was very welcoming and gave me a tour of the place and provided information on how laser hair removal works. read more

Wonderful, friendly service every time I come in. This has been the most painless, friendly laser hair service I've ever received

The whole staff is very friendly and welcoming. Service is always top notched and they're very accommodating and flexible with their schedules. I'm only on my 4th treatment and already seeing great results. read more

Great service every time. They fit you in short notice and are in and out within 10 minutes. They explain everything going on and offer recommendations for future services. read more

They're so nice and accommodating! Love them all. If you've been thinking about getting any laser treatment you should check it out because they have great deals. read more

I always get personal attention at Glow Medspa and my experience has been wonderful working with all the technicians. They take a lot of care for their clients and are always accessible to answer all your questions! You will get absolutely more value for the price you pay! read more

I have been coming here for a while and Jamakia has always been fantastic! I always recommend glow to all of my friends and they have been happy with results. Highly rated place! read more