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    Roberto M.

    Zero stars!!, package showed arrival at franklin ma facility, and then nothing for 6 days, then it was scanned an (out for delivery) and a minute later marked as delivered!! No proof of delivery, no Pic, and nothing recorded on my camera!! They kept my package!! And marked delivere making it harder to claim a Refund, very disappointed, and will ask retailers not to use them!!

    If I could rate zero, I would. I had placed an "Expedited" order from a company. The order was placed on November 6. It arrived in this Franklin location on November 8. It is now November 12. In the status for the item, since 11/8, it has a status of "In Transit". Nov 8 05:56 AM In transit Package received by your local OnTrac facility and is processing for delivery, see Estimated Delivery Date FRANKLIN, MA, USA · LaserShip Franklin, MA is 27 mile from Boston. WHERE IS MY PACKAGE?

    Package delivered

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    Fly Over the City Courier Service

    Fly Over the City Courier Service

    4.9
    (32 reviews)

    They deserve 5000++ 5* reviews. My son who's a college student had a flight that was a disaster and…read morehad to be diverted to Logan airport. His luggage never arrived and was still at his connection (a whole other story). The airline contracts with a courier DDD that has more 1* reviews that I care to comment and those reviews are well warranted. My son's luggage sat at Logan for several days with absolutely zero sense of urgency AND he is on medication that he MUST check in so that caused more issues. I was in a bind and finally had no choice but to do what I could to handle this on my own. The first company I called was this one. I called at 12:30am EST and after 2 rings, Greg picked up. He's the owner. He listened to my situation, calmed me down, and stated "I will help you." Word that NO ONE said at the airline nor DDD. I provided him with information, he promised me he would take care of me. I went to bed. At 11:00am, my son received his luggage. All I can say is LISTEN.RESPOND.DELIVER that is the slogan for this company. I am extremely grateful that Greg took my call and was willing to help a parent like me at 12:30am and do as he promised. I CANNOT RECOMMEND THIS COURIER SERVICE ENOUGH. I wish his business all the success and truly appreciate his sense of urgency and understanding of situations like this. Much appreciated!

    After being quoted an unaffordable price from my "regular" courier service, I contacted Fly Over…read morethe City by telephone. Colin was extremely helpful and charged me about half of the quote from another courier. He was so quick and made the across town delivery in less than 20 minutes. I'm so impressed and thankful I found Fly Over the City Courier Service. They were a joy to work with, not just because of price but because of promptness, professionalism and kindness too.

    LaserShip - couriers - Updated June 2026

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