I got great volume lashes from Ciel and she was so nice. Nothing but good things to say about Ciel and the salon!

For years, I have searched for lash techs who not only care about the perfect lash look, the health of my lashes (& eyes), as well as exceptional customer service too. For awhile, my search was bleak....until I discovered Lash Pilot. The entire experience from booking online, to entering the salon is divine. The place is so cute, welcoming and PINK. Which is one of my favorite things about it too! The techs also have the cutest uniforms- I've ever seen. Love it! This is my second fill that I've had done and my hybrid Russian volume set continues to not only have great retention, but the experience is lovely. I can wear my contacts to the appointment and NEVER experience red eyes or burning....because the techs not only use quality products, but are absolute PROS at what they do. I am beyond comfortable every time I go and look forward to my appointment each time as it always one of the most relaxing parts of my day. Thanks Lash Pilot for being the supreme choice when it comes to lashes...I'm a customer for life. read more

Lash Pilot is the BEST! They have the prettiest brown extensions that are perfect if for blondes and brunettes. These people REALLY know what they are doing and it shows in their business and service. I feel so comfortable here since the staff is so friendly and accommodating to the guests. The decor is perfect and I would recommend this is anyone! read more

I love getting my lashes done here! Tram is so gentle with my eyelashes and really makes sure they are taken care of. she listens to the style of lashes you want to make sure you're happy. The place is also so cute and Instagramable! read more

Just came in for a classic set and couldn't be happier! This is my second time booking with Susan and she always does a beautiful job! Will definitely be back :) read more

I had the nano blade eyebrow semi-permanent makeup done with Tram. These are individual strokes that look exactly like your natural eyebrows. I cannot recommend Tram enough! She was incredibly thorough and took her time. Her and her staff were extremely accommodating. If I could give 10 stars, I would! If you're thinking about getting your eyebrows done, she is simply the best--do not hesitate! read more

So obsessed with Lash Pilot. It's my go to place for eyebrow lamination and eyebrow tinting.

I'm so happy I found last pilot. I have tried many different lash artists over the years, and the one thing they all had in common was frequently causing me anxiety. Im high energy and have blinky/twitchy eyes. Being told to stop blinking, keep my face still, stay silent the whole time didn't help at all! Well with Vivian I don't have that problem! She is sweet, laid back and chatty. She makes conversation to distract me and make me feel comfortable! Not to mention my lashes look great and last very well. I get the Russian hybrid volume extensions. I have now done 3 sessions with Vivian and I am hooked! read more

Lash Pilot - Eyelash Service Near Me - Santa Monica, California

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Thought of getting lashes after a 6 month break, it's a good transition. Simple classic and perfect for everyday :) thank you keiko she's a perfectionist, making sure they were even and no gaps. read more

Lash Pilot - Keiko did my lashes, classic and perfect for everyday wear - Eyelash Service Near Me - Santa Monica, California

I wasn't going to write a review. I was so furious leaving this establishment. However, I received an email asking to review, so here I am. I CANNOT even begin to explain how TERRIBLE of an experience I had. First of all, they made me wait 15 minutes in the lobby. Second of all, when they finally acknowledged me, I laid on the bed and listen to them chat for what felt like an ETERNITY before they started. Third of all, they charge an INSANE amount of money for a service that is mediocre AT BEST! Forth of all, they yell at you to add a tip. Like, they take your card and they scream at you "15, 18 or 20%?". Don't get me wrong, I always tip 20% or more. However, this place guilts you into giving more than you should. Please, avoid this place at all costs. read more

Tram is an amazing artist. She's been microblading my eyebrows for a couple years now and I must say I refuse to let anybody else touch them. I'm a male, which means I need my brows to looks as masculine as possible, Tram NEVER disappoints! She introduced a new procedure during my last touch up and it was perfect! There was absolutely NO pain or residual blood, and the results are very natural looking- I must say that I'm extremely satisfied!! Thank you Tram and staff for always providing excellent quality customer service. read more

I booked my appointment three weeks in advance. It was a 9am appointment. At 8:56 when I'm standing in front of the building they called me and said they didn't realize they had an appt at 9am and they could get there at 10:15 from Orange County. I received 4 reminders from them, two text and two emails and confirmed multiple times. When I asked if they would be able to provide a discount for the Inconvenience they giggled a little and said 10 percent off. I said well I'm already receiving ten percent off because this is my first time so I'm receiving the new client discount. She then proceeded to tell me I wouldn't because that's not applied to fills. Their website doesn't explain that. They just unfortunately lost a solid two week fill client. Very unprofessional and inconvenient without apology. That's interesting because when the woman called me to tell me about missing the appointment it was because they said the technician didn't speak English so technology was difficult for her and she did t see the appointment..... Lovey excuses those, your response to my review is actually just as unprofessional so I'm glad I didn't come in! I wish your business and clients the best and that they don't deal with this. read more

Becky is the best! She's been doing my lashes for 6 years. My lashes are always on point and last me for weeks! Beyond the quality of her service, I truly enjoy our conversations about life. She's a gem and I highly recommend her! read more

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Cute spot! Clean and welcoming, everyone is very nice. Vivian did a great job and was efficient with time. I did an outside salon fill. Would return! read more

Lash Pilot - Classic lashes - Eyelash Service Near Me - Santa Monica, California

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my first time ever getting my lashes done. they took me last minute and gave great suggestions about what would fit me. I'm making another appointment this week. read more

I love going to Lash Pilot and having Tram do my lashes and brows. She is amazing! So grateful I found this awesome place!

Love Tram to pieces and her work is meticulous If you are looking for someone that can really listen to what you are looking for and high qualit, go to Lash Pilot! read more

Came here for the first time today. Kelly asked me what I wanted and I wanted something natural. she was amazing, very sweet and thorough. I love my new lashes. No stinging or discomfort, I didn't even feel the time.I will be returning. read more

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Look no further than LashPilot for quality work, great service and an amazing staff! All their technicians are fantastic - you can't go wrong. read more

Overall I had a great experience. My appointment was on time. She walked me through the options and what would be best for me. The duration of the appointment was as expected - about an hour for a fill. I've only had my lashes for less than a week so I can't be sure how well they will stay, but so far so good. The only thing I didn't love was that they charge an additional $20 for a fill if you're previous set is from somewhere else. At the end of the day it's the same work being done regardless of where the original set was from so I didn't understand the necessity of the additional charge. read more

Best lash extensions I have had in a long time. Tram is knowledgeable and professiona, takes time to explain all pros and cons and delivers great quality service. I wI'll recommend her to all my friends and family. read more

I always come here for my eyebrows and lashes! Everyone here is so sweet, the decor is amazing and the receptionist is the best you'll find! Everybody greets you with a smile and makes you feel welcome! :) I usually get my lashes and eyebrows done by Sandra and she's amazing! 10/10 would recommend read more

Been coming here for about 6 years. Best lash place in town. Tram is super helpful and knowledgeable. She will work with you find a style that is right for you. read more

I can't complain, it was a great experience and it was my first time getting lash extensions and Dominique did her thing. She left my lashes looking so naturally beautiful. I will be going back for a fill! Just make sure you are not in a rush because like all good things, it takes time. read more

Tran is the most personable, knowledgeable and the sweetest person ever. I chose to get a lash perm today and Tran suggested a tint as well! I may try the lash extension next time :) I like a very natural look. Now before bed my l lashes will look like this. read more

Lash Pilot - Eyelash Service Near Me - Santa Monica, California

The retention here at lash pilot is phenomenal. I have drove from San Francisco to Santa Monica just for an appointment. I'm commitment to their work the staff is just adorable Eli and Tram are just the sweetest! Please book here for amazing lashes ! It's worth the drive ! Should call to reserve first ! read more

I LOVE Becky! I've been going to her for more that 3 years and no one else has touched my lashes since! I don't even have to tell her what kind of lashes I want because she knows me so well! She's so professional, kind and takes pride in her work! I appreciate her experience of more than 15 years! She also does my eyebrows and sometimes when I'm feeling extra girly I will get my nails done with her. She's just the best read more

Lash Pilot - Lash extensions - Eyelash Service Near Me - Santa Monica, California

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I love her work. Whether it be brows, lashes, make-up mani's or pedi's, Becky can do it all!!! We have been going to her for years. I highly recommend her to anyone who's looking for any or all of these services. I always leave a 100% satisfied. read more

Will be back again! I am def a classic volume girl! Parking was great, and I always love to nap during my service! read more

All the ladies at Lash Pilot Rock!! I had a horrible reaction to extension glue and Tram and all the ladies found an alternative for me!! I love the Mega Volume look and have been wearing eyelashes that cause no irritation!! I love everybody at Lash Pilot! Eli who handles social media and customer service is patient, kind and friendly!! I live in Burbank and drive to Santa Monica each week! Lash pilot is the best in the business hands down!! read more

What can I say my Lashes are beautiful and let's just say Tram had nothing to work with.. I have it seen 1 lash fall off and this is the first time my hubby said my lashes look nice so if I could give more stars I would very clean salon and she uses all the protection . She even came at 7:30 am to make sure she had enough time with me.. read more

Lash Pilot - Eyelash Service Near Me - Santa Monica, California

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I love this place! They are so welcoming and nice. They definitely get the job done. Very meticulous with their work and satisfaction with their clientele I can tell they put their best effort to bring the best service 10/10 recommend read more

Loved this experience, and I am very satisfied with the results. This was definitely well worth and exceeded my expectations, I've had a lot of compliments already. Thank you! read more

I can't say enough good things about this place. Not only are the people incredibly friendly and the service exceptional, but they also leave your lashes looking absolutely stunning. As a first-timer, I was a bit nervous, but the staff went out of their way to ensure my comfort and kept me well-informed every step of the way. I couldn't be happier with the experience and the final results. read more

If you need a go-to lash salon look no further! I got my first lash perm done here this morning, and couldn't be more happy with the results. Tram explained every step of the process to me and made me feel very comfortable the whole time. Even though I have never stepped foot in here before, every staff member was so friendly and I felt right at home!! I didn't know how the perm would affect my lashes but the difference is INSANE. Thank you so much ladies, can't wait to book again!! read more

I've gotten my brows, lashes and my mom has gotten her brows microbladed here too. Overall good experience they always do good work and the people that work there are always friendly. Well worth it lashes last a long time and my mom loves her new eyebrows read more

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Eli is consistently professional and polite when booking appointments. Her demeanor is kind and she is always accommodating. I just had an eyeliner procedure done by Tram and I could not be more pleased! Tram's extensive experience in the beauty industry made this procedure as painless as possible and when finished the eyeliner on my eyelids came out beautifully!! The studio is very clean and cheerful. I recommend Lash Pilot without hesitation! You won't be disappointed. read more

I've been going to Becky for about 4 years and she's absolutely amazing! She always manages to make my lashes full but also natural. I'm constantly getting compliments on my them. If you want anything from dramatic to natural Becky is the one. You'll leave feeling like a million bucks! read more

Lash Pilot - Fresh set - Eyelash Service Near Me - Santa Monica, California

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Becky has got to be my favorite lash tech! Her lashes are full and voluminous, and last me around 3 weeks. But even then they still have a cute mink lash look! I truly recommend going to her. You will be satisfied! read more

Lash Pilot - Eyelash Service Near Me - Santa Monica, California

Keiko is the best! This is THE only spot in Santa Monica to come to. All of the technicians are professional, clean, and talented. I get lash extensions, perms, and eyebrow lamination. ‍‍‍ read more

Lash Pilot - Eyelash Service Near Me - Santa Monica, California