I came to this Sephora with a couple of specific products in mind as well as some other products…read morethat I wanted but didn't know what brands I should get. When I first walked in, there was a girl who asked me if I needed any help. She had some great suggestions, which I ended up trying and they seem to work great. Sephora also carries Rare Beauty which I use for my blush. I also have used their eyeliner before which is great so I wanted to try it again, although it is pricier compared to other drugstore options. I also got their bronzer stick. The worker also told me about their annual sale that they are having at the end of the month and reminded me about their 30 day return policy which I didn't know that they had. Overall, I had a great experience at this Sephora and although they are in Kohls, they still have a big selection and carry just about everything a stand-alone location would.

I've been loyal to Bare Minerals for a while now, and this is my go-to store. It's always clean…read moreand well-stocked, and the employees are friendly and well-versed in their products. All of their makeup goes on really easily and feels natural; I never feel like I'm wearing a mask, or like I'm killing my skin with harsh concoctions. If you have any questions about their products or how to apply them, they're more than happy to help you. Their associates have patiently talked me through new makeup techniques, both showing me and letting me try until I can get it right so I won't go home and feel lost, and helped me through serious indecision about what I was looking for or what would be a good fit. It's a little on the expensive side, but no more outlandish than its competitors (which, for what its worth, are all in the same intersection within the mall). Beachwood isn't my favorite shopping center, but I'll keep being a regular of this store.

I love her handmade lotions! I visit her shop every time I visit Cleveland heights from NJ…read more Wonderful vibe in this little shop and her products are wonderful!

My mom and I have gone to Traci for 5 years now. She is very knowledgeable and gives excellent…read morerecommendations for your skin type, age, and lifestyle. The products she recommends are the same that she uses, and they are very mid-priced, unlike some of the insane prices you see out there. That, and then the actual facial is the best I've ever had, very thorough and yet relaxing. I am so thankful that she is here!

Traci at La Pura Bella is THEE BEST! The facials here are what dreams are made of and she has…read morehelped transform my skin. She takes the time to explain everything she's doing and why... her knowledge is endless. I also love the product line that is used - it's not overpriced as is the case at many spas. Traci is honest with what you do and don't need and won't oversell or push product on you. I've been a client for a few years now and I just won't trust anyone else! FIVE STARS

I went for Botox. Jen the PA was great.. She explained…read moreeverything and it all went well. They were professional and probably comparable in price to everywhere else.

This review concerns how the Patient Experience team handled a visit to The Skin Center on…read moreSeptember 19, 2024. I had been a client for about a year and a half, regularly seeing an outstanding nurse, D.M., who left in April 2024. Every treatment from her--Dysport, filler, and even treatment for my gummy smile--was perfect. She completely corrected that issue, and I was consistently pleased with the results. On September 19, I saw a new (to me) practitioner, Bailey. She was kind and seemed to understand that I just wanted to maintain the results D.M. had given me. Unfortunately, that wasn't how it turned out. I contacted the office with concerns, and Bailey responded quickly and scheduled a follow-up for September 24 to correct the Dysport placement that hadn't reduced my gummy smile as expected. I appreciated her willingness to fix it, and I understood that, as a new patient to her, a correction might be necessary. In the following weeks, I noticed heavy creasing around my face--outside my normal smile lines--and saw this clearly in photos. I compared them to earlier images from just a few months after my last visit with D.M., and the difference was significant. I contacted the Skin Center again. Bailey was once again helpful and kind. She said it could be related to the crow's feet injection spreading to the zygomaticus muscle, which affects lip elevation. She explained that if that was the cause, the best solution would be to wait about three months. She also asked if I had experienced weight loss; I had lost about 8 pounds, but not enough to explain the change. After doing some research, I found images showing the results of neurotoxin spreading to the zygomaticus muscle, and they matched what I was seeing. I was grateful the result was just creasing--some outcomes are worse. I appreciated that Bailey was transparent and gave me two options: she could fill the creases at no charge or I could wait it out. She recommended waiting, and I agreed. The experience took a disappointing turn when I asked for a refund and the Patient Experience team got involved. I requested a full refund to my original payment method, as the results were not what I expected. Anna Lukas responded that the creasing was not caused by Dysport (despite Bailey suggesting otherwise) but said they wanted me to be happy. She added that the product Bailey used for the correction had already been "comped" and offered a partial refund or in-center credit. This response was frustrating. Corrections are routinely done at no charge and shouldn't be framed as a special favor. More importantly, offering credit assumed I'd return, even though I wasn't sure I wanted to. Anna's tone implied that the problem was my face--not the treatment. I responded that I wasn't open to a partial refund or credit. Anna later said I could receive a full refund--but only if I signed a legal document including a non-disclosure agreement. I found that extremely inappropriate. No patient should be silenced from sharing an honest experience, especially after a cosmetic procedure left them visibly worse than before. I was embarrassed by my smile and sought answers in good faith. Bailey and Faith responded with professionalism and kindness. Unfortunately, I can't say the same for the Patient Experience team. To be clear: Bailey, Faith, and especially D.M. were all wonderful. The issue is not with the Shaker Heights team themselves--it's with how the Skin Center's leadership responds when things go wrong. Rather than taking accountability, they deny fault, offer token gestures, and rely on legal tactics to quiet dissatisfied patients. I can't recommend the Skin Center--not because the team at Shaker Heights lacks skill or care, but because if something goes wrong, the Patient Experience team is not equipped to handle it with empathy, transparency, or integrity.

I first started having Morgan do my facials, spray tan, and wax when she was in Cuyahoga Falls. I…read morelove love love the new Kent location. The space is open and relaxing, going to see Morgan is always like catching up with a friend, and her prices are better than others! Especially for the services she provides. I love that. She offers bulk packages for waxes and facials! Go check her out !

Morgan is the best! Very professional and makes everything super comfortable! I wouldn't go…read moreanywhere else for waxing or facials

After moving from Texas, I purchased a Groupon for fillers from Anew. I was able to get in within a…read moreweek and, following that appointment, and after a year of excellent results and customer service, I wouldn't go anywhere else! Tiffany is an artist and has an eye for perfection. She provides the results you ask for and I always leave looking refreshed: with natural-looking results. The staff is knowledgeable and helpful. I highly recommend Anew!

I must have spent HOURS researching this Anew MedSpa along with others. Based on their high quality…read morereviews, I decided to chose Anew MedSpa. They are not only AMAZING in the services they offer, but they are the NICEST people on the planet. Rachel (esthetic director and manager) made sure I knew every-single-step of how Botox works and the routines/procedures/payments/etc of this spa. Daniella (nurse practitioner who did the Botox) explained the procedure (I was nervous...) and even gave her email so I could check in with her anytime with any questions. By the way - she emailed me back within hours of me sending her a question and was so kind. What I LOVE about this place is how they go for a natural look. Nothing "fake" about how your Botox will look or any other treatments. I definitely did not want that fake look - and was happy to hear they dont like that look either. They are about enhancing your natural look. Since my first appointment with them, I have been back for more appointments and even use the skincare they sell there (Zo Skin Health). Seriously - my skin has never looked better. I am beyond thrilled with their services and with the products they offer. I completely 100% recommend them!

I had a groupon for a mascara look & I also booked eyebrow threading for the same session. I had…read moreRebecca do both and she did a great job. She was very personable and funny and it was very relaxing :) nobody else was in the studio so it was quiet but she's had music on and it was overall a very good experience, highly recommend Update:: It's been a few days and a lot of them have fallen out. It looks like theirs spiders as my lashes :/ I don't wear makeup. They usually last at least a couple weeks.

NO Stars BUYERS BEWARE:DON'T SUPPORT THIS BUSINESS IT'S…read moreAWFUL HORRIBLE BIG DISAPPOINTING SERVICE. Don't Waste your time or money on this lash. UNPROFESSIONAL NOT TALENTED RUDE customer service tech girl and management team. MY lash are TERRIBLE done. I will not ever return back to this salon and wont ever refer anyone else Inexperienced stylist · Rushed service · Unfriendly atmosphere · Inconsistent results · Painful experience