Best laundry service you can ask for Can't go one week…read morewithout them The staff is amazing and the owners is really nice

I came in just to get quarters for the machines, and the man working there (who I believe is the…read moremanager or owner) was immediately unhelpful and rude. Before I even had a chance to go to my car and grab my laundry, he approached me questioning whether I was going to wash there. I explained I just wanted to get change first so I wouldn't have to carry everything in unnecessarily, but instead of assisting, he made the situation uncomfortable. Shortly after, the quarter machine was turned off, and he acted as if he had no control over it, which didn't seem honest. The interaction felt targeted and unnecessary. I didn't feel welcomed as a customer at all. I'll be taking my business elsewhere.

I am giving a 5 star rating mainly because of the new owner Nick. I had an issue with my laundry…read morewash and fold service where some of my clothes got lost. I had pretty much decided to stop using their services but Nick came around and made things right. He went above and beyond in expressing his concern and care for his customers and thats ultimately why I stayed with Laundry Time Tarzana. I appreciated his empathetic and clear communication throughout it, despite it being a challenging situation. He truly cares for his customers and thats what matters most!

Had an issue with one of the wash and the owner fixed everything up. Thank you so much for the…read morecustomer service I will be coming back

My experience went wonderfully!! The place is kept so clean. The upkeep is first class. All the…read moremachines were working properly and there was nothing to be concerned over. I will definitely be returning to this laundromat. Everything you want from a laundromat is here.

Machines are broken or don't work properly. Of the 4 washers that I used, 2 did not perform…read moreeffectively. My clothes finished "washing" on a 4 and 6 load machine and the washer never pulled my conditioner and bleach. I asked the lady working here if they could restart my machine to manually add the bleach and conditioner- she said no because she can't, and she told me that's the reason we should be paying attention to our machines, and that we are responsible for adding water manually from the sink to the bleach and conditioner container for them to go through. She said that's why the signs are posted. No signs on this unit say such thing. Since she told me to add them and add water, I did so, and my clothes washed on the rinse mode and so never rinsed. All I wanted was for my machines to be restarted. Given that my clothes washed on the rinse mode, they didn't really rinse, i called the number and the person I spoke to said that he would have this fixed. Later on- While I was drying my clothes the lady came back and said she was told to start new washers for me free of charge, at this point my clothes that were not rinsed were being dried and I just needed to go because I have work to catch. I asked her if I could get my money back for those 2 machines and she said no, only 2 paid washers if I run my clothes again. I don't understand why someone is not here physically managing this place in case issues like this happen. I paid 7 dollars for a 6 load and 6 dollars for a 4 load- and I lost this money. Go elsewhere, my recommendation. If you do decide to come here, don't forget to bring a big cup to flush the bleach and conditioner manually in case your machine doesn't pull it properly during the cycle.

Went to clean my comforter. Staff was nice and all the patrons i met there were pretty friendly…read more Parking isnt the best so go early

Super clean, and all new machines, easy to get in and out, one of the best i've seen!!read more

I am so happy I got here. I have never used Laundry places…read morebefore, and the workers here are so nice and helpful, they helped me with getting my laundry done , and to load everything to the dryer. I would recommend to all my friends and family.

This laundry facility is managed by a very nice and helpful couple. I have been using their…read moreservices for the past 3 years. It's a great place to do your laundry or to drop off your blankets, pillows, comforters, clothes, towels,carpets and more for wash and fold service. Everything comes back clean, neatly folded, and organized in clear plastic bags for either pickup or delivery to your home.

Super clean. Always someone there to help if any problems. Price is good. been there past 4 weeks…read moreand I'll keep going. I love that it's clean and help is always available

One of the nicer laundromat's in this area that I would recommend. You'll find vending machines…read moreinside stocked with wash/dry products if you forgot your own and machines with refreshment and snacks to keep you occupied if you're inside waiting. There is almost always an attendant on site which is probably why the place is well maintained and clean. My only gripe about the place is the lack of parking. I usually do find one a short distance away. It doesn't warrant a loss of stars for the place because a little walking isn't a deal breaker.

Ok so I'll tell you right now, they DO HAVE PAY RANGE. So if you don't feel like going to grab a…read morerole of quarters from the bank, then this place takes card. The place was clean, quiet and did what it was supposed to.

Great place with easy parking. Laundry machines in the building we live in broke down and we gave…read morethis place a shot and it was overall a good experience!

This is my favorite laundromat because of a few reasons: -…read morethe machines are new and work extremely well/efficient - the free wifi - the owners are awesome people - the people who come here are actually civilized and respect other people's clothing. I can't tell you how many times I've left my laundry and someone has taken it out and just left it there. Terrible times - the location, its perfect for me and the parking is also nice

bad service, The lady who works there touches the clothes without asking permission; it's dirty…read morefor other people to touch clothes that have already been washed

A business has to be top-notch for me to write a review, and Rinse and Roll meets that 10 fold (no…read morepun intended). I have used the Laundry itself to wash my clothes, also drop off wash and fold and home pick-up for my laundry and I can not believe how great this service is. Inexpensive "VERY FAST" pickup and delivery, my clothes are perfect every time. You can tell once you start using R&R that they take great pride in all they do, I absolutely give them my highest recommendation; my clothes have never been cleaner.

Everything went perfectly!!! The laundromat is very clean and the staff is wonderful. All the…read morewashers and dryers were in perfect condition. The prices are very reasonable. I would definitely recommend.

This laundromat has gone seriously downhill. It's extremely run down, dirty, and overpriced for the…read morecondition it's in. Dozens of washers and dryers have been out of order for months, with "SORRY" signs still hanging on them and no sign of repair. There's no proper maintenance being done at all, Machines are broken, missing parts, and some don't even turn on. You end up wasting time walking around just trying to find one that actually works. The floors are dirty, lint and trash are everywhere, and management clearly doesn't care about upkeep or customer experience. For the prices they charge, you'd expect working machines and a clean environment, but this place feels neglected and forgotten. I honestly wouldn't recommend this laundromat unless it's an absolute last resort. It needs a major cleanup, maintenance overhaul, and better management.

I do appreciate having something so close when the laundry room in the apartment complex (only…read morethree washers and three dryers for dozens of residents) is fully occupied and dysfunctional. My biggest need has been the dryers and they've been more consistent than the ones in my parking garage. I do have to run my loads a couple of times to dry my clothes fully, but I'm technically wasting less money here, vs feeding funds and prayers to the machines below me. Operationally, it seems you might run into a couple of problems if you need the attendants' help beyond assisting with the basic functions of the facility. Haha, all staff members should know the WiFi code. A little crazy you have to wait for the knowledgeable staff to show or hope they're working the place when you happen to be there, too. Still, it's nice to camp here for around an hour and checkout from everything else with a book you're trying to finish. So the Oaks Laundry mostly wins for now.