I'm so glad to have found my new go-to place for dry cleaning! The customer service is wonderful and all of my clothing was handled with great care. I took in my favorite coat, a couple of dresses, and one of my husband's suits. All of my pieces came back to me in perfect condition. I highly recommend Pyramid Cleaners for all of your dry cleaning needs! read more

Pyramid Cleaners - Dry Cleaned Coat - Laundry Services Near Me - Van Nuys, California

Good services and alterations. I have never had a problem aside from their business hours being inaccurate and causing an inconvenience. On google they say they are open from 7:30 AM M-F. Their store front says they open at 8:00 AM M-F, but even those hours are incorrect and/or unreliable. On Saturdays they say they close at 2PM, but I've made the drive at 1:30 pm only to find out they're closed. I highly suggest they update their business hours to prevent losing customers over the inconvenience read more

I love this place for tailoring and dry cleaning! They are always so friendly and willing to help. They never take too long either and have great prices. Very professional would recommend!!! read more

Terrible customer service! I wouldn't recommend this place. Too expensive and there are so many other dry cleaners around that are nicer and cheaper. read more

Update 4/11/22: based on the response from the owner via Yelp, I followed up with a phone call two weeks ago inquiring about the offer to cover the cost of the sweatshirt. I spoke to someone who was supposed to call me back with an answer and of course no one ever called me back. For context: 1. When I dropped my sweatshirt off they NEVER EVER mentioned that it was a possibility it could be damaged. 2. When I picked it up and noticed it was damaged they NEVER offered to cover the full cost of the sweatshirt. However, I was offered a refund for the cleaning fee. 3. This is NOT the first sweatshirt they've cleaned for me but it is the first one they've damaged Why would I leave my sweatshirt to be cleaned if i was warned that it could be ruined during the cleaning process? That doesn't even make sense. Why would you respond to my review and lie about offering me to refund my sweatshirt when you never said that and you still haven't refunded my purchase? Going forward, tell every customer that you're unable to guarantee cleaning any item with print on it without damage. That way we'd have the choice of moving forward or not. But to take my brand new item then give it back to me damaged and lie about offering to give my money back? That is really low and it's bad business. If they keep up this kind of dishonest behavior, Pyramid Cleaners won't last long. NOTE: I've added a picture of the order confirmation - just in case the owners feel like doing the right thing and covering the cost of my damaged sweatshirt instead of literally lying about it. So corny. read more

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Pyramid cleaners happens to be my personal favorite cleaners in the valley! They are timely, gentle with your clothes, thorough and overall have great customer service! Suzy and Naourine are true gems! I've traveled to them for years at this point! Every time I see them, their customer service is unmatched! They truly take the time to understand what you need from their service and they exceed your expectations every time! I highly recommend this business read more

By far the best dry cleaning service in the San Fernando Valley! I have been to tons of other cleaners but they all don't compare to the excellent service and quality you receive 100% of the time! My shirts pressed never looked better and they even do military creases extremely sharp which is something very important to me. Management here has always made me feel welcomed and they have truly earned my business for LIFE!!! Y read more

This place is the BEST! Have been going here for a few years and would HIGHLY recommend. The two sister owners are the kindest, hardest working pair I've seen. And they always do everything they possibly can to accommodate my turnaround times and requests. Just recently took my suit for same-day cleaning but ended up arriving just after their morning cut-off time. I explained how important it was that I get it back by closing time because I had to wear it the next morning for an important family event. She went above and beyond to make it happen for me (thank you again!!). Every time I visit, I'm greeted with a smile, they remember my name, and have never let me down with my cleaning/pressing, requests, etc. -- not once. If you're looking for a cleaners, don't hesitate to try them out. read more

I love this place. I moved to the area about a year and half ago and have been here multiple times for dry cleaning and alterations. I have been so happy with both the service and quality. There prices are unbeatable and the time frames are convenient. I would highly recommend this place for anyone who wants good quality service! read more

Finding a good dry cleaners has been a struggle for us. Since we moved to Van Nuys we found Pyramid cleaners around the corner from our house. I have to say it's been a year and we are so happy with how detail oriented they are. We also use their alteration lady and she's able to fix almost anything. So happy with their service and work. read more

I dropped off a few jackets at this cleaners to be cleaned... service was ok and they were able to provide my jackets to me when i needed them. Unfortunately they failed to inform me that my $300+ jacket was damaged during the cleaning process. I do not recommend taking your precious items here. I also will not be returning. read more

Pyramid Cleaners - Completely damaged inside of my jacket. - Laundry Services Near Me - Van Nuys, California

Horrible place, run away!!! They ruined my dress and said that they just didn't know how to clean it correctly and I should solve this issue with the brand of the dress... the owner lady is incredibly rude!!! here are the picture of the ruined, white, leather collar of the dress!!! Btw she didn't even say sorry, just screamed at me, I do have the video!!! read more

Pyramid Cleaners - Laundry Services Near Me - Van Nuys, California

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Very confused by the positive ratings. This cleaner consistently returns clothing within visible stains still present and literally EVERY TIME I take something in to clean the perspiration in the arms of my blouses, the garments are returned "cleaned" but with smells remaining. We moved to this area so this is a fairly new cleaner. In other areas of the city, we've used cleaners where this hasn't been a problem. Looking for a reliably good cleaner in the valley. read more

Took my jeans in on a Tuesday. Was told I could pick them up 4pm-6pm Friday. I was working and didn't get off until 5:30. Made it there by 5:50 but they already closed which meant my clothes had to stay until Monday. They offer pick up Saturday but I worked during those hours. I didn't mind all of this. What I'm bothered about is the smell on my jeans now. The building didn't have central AC when I dropped them off or picked them up. The building is old and smells weird and now that smell is penetrated into my clothes and every time I put on a pair of jeans after being dry cleaned there, they stink and I take them off. I should have saved the $30 and just washed them at home and air dried them. Atleast they wouldn't smell like funeral home. read more

Bottom Line: I can't believe I didn't even realize this place existed and it's RIGHT THERE across from me! I'll definitely be back. Parking: The lot is small and always busy, but they have a specified spots for drop off which should make it easy for you to park assuming your drop off/pick-up is quick.... which most are. Service: Super friendly omg! I felt so welcomed here! It was easy as 1-2-3. Quality: I'm completely satisfied by both the accurate turnaround time and the quality of my service. Thanks so much! Ill definitely be returning. :) read more

Wonderful family owned business. They're always so warm and friendly, and I can count on them to take care of my drycleaning. They do tailoring too! They've always come through when we needed them! read more

I always go here. It's a little farther from me than other cleaners in the area, but I like these guys a lot

Susie and her sister are absolutely service and customer friendly. From the second you walk in they are welcoming and helpful to get you in a good mood and on with your day! Prices are extremely fair, and services are broad (they even do tailoring). They make errands fun and pleasant! read more

I'm not sure if I'm the only one that this happened to but I was in town for a business trip and this was closest cleaners to my Airbnb. When I went to drop my 4 white shirts off, they gave me one price but when I went back to pick up my shirts the price they gave me when I dropped it off wasn't what I paid to pick it up. This is very disappointing and poor business practice. I will never come here again. Update: Quality comes from the overall experience of my visit and customer satisfaction. You smile in my face and tell me on thing and end up doing another, how can you trust a person like that? That's why first impression are of utmost importance and this establishment failed at this basic etiquette. I could get my shirt cleaned with the same results, which was cleaning the collar, something that could have been done if I was washing my shirts at home. read more

I dropped off a American flag to be cleaned on 3-3-2020 and picked up today 3-7-2020. After taking Lyft to get there, they told me the Dry cleaner would not clean flag because they did not want to mess up colors. Why no call that this was the case I do not understand. When I dropped it off the Owner never mentioned this maybe the case. he said flag was in great condition and getting stains out would be no problem. JUST BAD CUSTOMER SERVICE,DO NOT RECOMEND USING THEM read more

Very nice and clean and service is just wonderful I'm not surprise to see this place number 1 in my area Big like read more

Very professional; quick turn around, and able to remove all my stains from first inspection, Pyramid Cleaners delivers in customer service , and won't break the bank. Five dollars per article of clothing, 2-3 day turn around time for me on the weekdays. For stubbornly resistant stains, the manager informed me they run in through at least three times guaranteed before marking t with the 'we tried' sticker ! Good deal. read more

Thank You for Heming my pants you did a great job. Tony great job. Enjoy the coupons I gave you.Great service at reasonable prices.. Also all my shirts look great. Keep up the Good Work. See you in a week. read more

I have been coming here for several years. The service is always super and the price is excellent. They have recently changed ownership and the two lovely sisters who run it have done an amazing job. My go to cleaners! read more

Finally found the perfect cleaners! Not only they do an immaculate job, also they provide excellent service. Best prices in the valley.

Super clean and excellent service. They are honest about their specialties and that definitely won my business to them! I used to go to another cleaners close by but that place wasn't as clean, honest, and one time they damaged my dress so I'm so happy I found Pyramid Cleaners. Now I'm telling my family to switch over. read more

Pyramid Cleaners are really excellent! I have received the best service everything I walked through their doors. They are always courteous, friendly and do the best job possible. I have been going there for several years. I highly recommend them! read more

I love this Cleaners. They woman that assisted me (her name escapes me) was so pleasant and helpful. They did a great job on my dry cleaning and on the big while on the knee of my son's uniform pants. I will be back :) read more

This place is amazing it's a hidden gem in the area they deliver on time always , and they do a excellent job as well. Never had any problems here. The ladies inside are very nice and welcoming. I feel completely comfortable with this place doing my family's dry cleaning, thank you and keep it up. read more

No point in writing a long one here. If you look at my reviews I've spent quite a bit of time reviewing dry cleaning services in the Van Nuys area. THIS ONE IS THE BEST. If/when I ever move from Van Nuys I'll be sorry to lose the many fine people at Pyramid and will surely consider staying with them if it's feasible. read more

I found this place though yelp years ago. I loved it. Then it got sold. The new owners are doing a great job. I get all my stuff cleaned good and on time as promised. Very polite and the customer service is supper. Special thanks to Suzy, for great care and attention and affection. She is the in the mornings. Go meet her. read more

By far the best dry cleaning service in the San Fernando Valley! I have been to tons of other cleaners but they all don't compare to the excellent service and quality you receive 100% of the time! My shirts pressed never looked better and they even do military creases extremely sharp which is something very important to me. Management here has always made me feel welcomed and they have truly earned my business for LIFE!!! read more

These ladies are phenomenal! Great personalities while delivering quality service. I know I can rely on them to get my clothes whenever I need them. Their prices are reasonable and they always make sure you're satisfied with the end product. Thank you so much for all that you guys do! read more

This is my favorite cleaners by far! I take all my cleaning needs to them and always leave happy. Recently took in my winter coats for dry clean and they look great. I'm so happy that I found this place. They always exceed my expectations and provide the best customer service. Thank you Pyramid and staff for everything. read more

Great Service Friendly staff Excellent results Great location Good prices Knowledgeable read more

I found this fantastic, clean establishment a few months ago- father & son team with employees, are very well organized ( managed), honest, kind, & speedy with their services. I will be going here for all my dry cleaning. read more

I highly suggest this cleaner. They have done such a great job at getting out tough stains, pressing items that are delicate, and getting my requests completed in a timely manner. They guys who work here are fantastic, always nice, and very much interested in helping. This is a real locally owned, family business and so it feels good to support them over the larger chains. While you're dropping things off, you're also in the middle of a couple great plazas for food. I am glad that Pyramid Cleaners is so close to my house. My neighbors agree, this is our go-to place for dry cleaning! read more

Most of my clothes require drycleaning because of the delicate fabric so it was imperative that I found a cleaners that could help me maintain my wardrobe. Excellent service all around! From being pleasantly greeted the moment I drop my clothes off to seeing that not only were my pleated dresses and skirts cleaned but restored to look good as new, I knew I found one of the best dry cleaning places in the Valley. I also have a dress with a rebellious zipper that likes to break from time to time and the zipper was replaced and now my super cute dress is once again wearable. Prices are reasonable, service is great and done in a timely manner. I highly recommend! read more

Great customer service. Very polite. Good work! Took my daughter baptism dress and they did a great job on it.

I am extremely upset to find out that they lost my pants from my suit. It was a theory suit and the price was $1000. As soon as I have time I will be back to talk to the owner of the store to see if they can find my pants. As for now I'm extremely disappointed, I can only hope that they solve this madness when I go there again. read more