I have been a patient of the Brier Creek office since about 2013…read more I have always had excellent care, the medical staff is professional, thorough and caring. My oral care isn't particularly complicated nor have I had serious issues, so it's focused on cleaning and periodontal care. However. This year; 2026, as many medical offices have done, the business end of the operation has been changed to a corporate billing center. It's a mess. They sent the billing to an insurance carrier we had not used for 2 years. I called this separate billing location about it 3 times; the last time, the nice young woman assured me it was all taken care of but today, after having received another bill (which, along with appointment reminders was sent for some reason to my husband, who is not a patient there but listed as an emergency contact) They sent a request for payment to my husband's phone number, but not to me. I had him send it to me. I followed the link where I was directed to enter my birthdate. Just as it had the previous time, it responded that my birthdate was incorrect. I called the Brier Creek office. Again. Asking the receptionist who answered about my account, I was told that my account shows that we have NO INSURANCE LISTED. WTH. At my last (and I do mean last) appointment, I stood right there and handed the (temp) office person the actual insurance card. I just placed another call to this anonymous bog corporate entity where a bot voice encouraged me to leave a message and they promised ( ! ) to get back to me within 2-3 days. As a dental practice, I've always felt confident in Stansell Dentistry. But the choice of business/ billing services that was chosen to handle the financial end is a mess. I hope that it doesn't ruin her business, because she doesn't deserve that.

After 90 days I get a random bill for $146 dollars. I'm reducing their stats to one for poor…read morebookkeeping. After having me cry with frustration 3 times in their care, you'd think they would just leave me be.

I unfortunately had a lengthy and fairly unpleasant experience with the newest male dentist. I…read moreoriginally signed a contract to receive clear correct treatment with the prior dentist, and my case was given to the new group without proper communication. Their lack of transparency with the difficulty of transferring my clear correct case left me in the dark for almost six months with no new trays. On another occasion this dentist ordered me a retainer rather than trays causing another delay. After almost a year with this new dentist, my clear correct treatment is "done" (a front tooth is still not aligned). He was very kind in doing some composit on my front tooth, but this does not make up for the lengthy lack of communication and unfinished tooth alignment. I was instructed at the end that I only needed to wear my retainer at night. After noticing my teeth shifting I did some research and found out clear correct has very clear suggestions to wear retainers full time for quite a while before going to just nightly. I'm exhausted and disappointed with my treatment, the lack of communication (and knowledge regarding clear correct) and my still unfinished smile after paying so much money. Endless frustrations and delays. I'll be seeking a different dentist.

I really like Dr. LeCann and her staff. Getting an appointment was not too difficult. They sent…read morenice text and email reminders. I felt very safe with their COVID 19 protocols. I called from the car. There was no one else in the waiting room. The facilities were spotless. They take my insurance and even still I thought that their prices were very reasonable.

Love this office!! Been coming here for ages I love the dental hygienist and dentist they're the…read moremaster kind behind this.. their front staffs ... hmmm you'll see .. once you get pass the front everything else is smooth sailing.

if you enjoy hanging with roaches, water bugs, and gnats you've came to the right place. dirty…read morebathrooms and smelly waiting areas and unprofessional staff members. Amanda the treatment plan coordinator is lazy, chatty and does not like to do her job. she enjoys popping pills while on the clock and complaints about her wife every day. shes the 1st person in history to argue with dr Chun and still have a job. very toxic work place! stay away

I've been going to Sunrise Dental for over 10 years & I'm very pleased. Dr Chad & his staff are…read morealways friendly, professional, & accommodating. I recommend!!

I've been going to Sunrise Dental for many years now. Today I had to have a filling replaced. Of…read morecourse, I was nervous. But the entire team was very professional. Dr. Chad is amazing - he's very skilled and gentle. That's a terrific combination in dentistry! Sunrise Dental has my highest recommendation.

Finally got.my.dental.implants last week. They were able to modify.my lower denture to make it into…read morea removable implant. I've tried other dentists but I came back to.Lewisville Dental Studio because I really appreciate the way they treat their patients. From the office staff to the techs to the dentists everyone is friendly and knowledgeable. They make sure everything feels good and fits correctly and when I had problems adjusting to my dentures they had no problems fitting me in for adjustments.

At 67 years old, this is the best dental experience I have had. The staff and Dr. Vejay Ravindran…read moreare always pleasant, attentive, and caring. All involved keep patients fully informed of the procedures to follow and they do everything possible to make the experience as painless as possible. Dr Ravindran never rushes and explains all dental options completely. He even listened to me about a recent traumatic event unrelated to dental matters. I know he very much cared because when the dental assistant appeared Dr. Ravindran as her to give us (the Dr. and me) a few minutes to talk. Anyone in Raleigh should go to this practice. If you are not within easy driving distance, it is worth the trip.

Just trying to get my implant for the past several months! Office had an attitude upon the initial…read moreconversation with new front desk personnel. My Email response When I called this morning, the phone was answered Hello. I ask if it was Ferrell Family Dentistry. It made me think I had dialed the wrong number. In my initial conversation, I still thought I had contacted the wrong office. I did not state that I received an email from your office. Both in email and verbally, I had given you Dental Arts Information. Dr Ferrell stated that your office would contact them. That never happened, so I made the call and emailed you the tooth information It's not like I have not been a customer there for years. I would appreciate this being made available to Dr Ferrrell. The attitude I received from this conversation and the efforts of my party to get this procedure done is not what I expected from your office. In the past, it has always been first class. As you see the correspondence here is through email plus the verbal during past several visits. No further correspondence is necessary. Fwd: Dental Implant Information Bob Earp Wed, Aug 28, 2:59PM Thank you, Bobby Earp 214-280-5308 This message is intended exclusively for the individual or entity to whom it is addressed. This communication may contain information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. If you are not the named addressee, you are not authorized to read, print, retain, copy or disseminate this message or any part of it. If you have received this message in error, please notify the sender immediately either by phone (214-280-5308) or reply to this e-mail and delete all copies of this message. **This Email had the images of the tooth that needed the implant.** ---------- Forwarded message --------- From: Meghan Wood Meghan@raleighdentalarts.com Date: Wed, Aug 28, 2024 at 8:25AM Subject: Dental Implant Information To: Bobby Earp -- Thank you, Click above photo to be directed to our website CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or otherwise be protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you,

In my 74 years of life, I calculate I have had over 100 dental hygienists and the dental hygienist…read moreat Farrell Family Dentistry takes first place. Next I had a thorough exam by Dr. Farrell and I highly recommend him and his team. Kudos, Dr. Farrell.

I had been going to this practice for years and was happy with my regular cleanings or fillings…read more However, when I broke my tooth andI needed to be seen on a friday , noone was there to help. I started calling at 11, left messages on the emergency line, sent texts and 4 hours later someone finally called... only to tell me they could write a perscription and see me next week. I ended up calling 10 other offices and was lucky to find another dentist (who by then was closing for the weekend) who stayed late and helped with the pain and extraction. No follow up or concern from this office, even after I reached out yet again and asked for a callback, so I'm sharing here instead

My intent in writing this is to help anyone who is in need of good oral health. Go to Woodall &…read moreMcNeil, Period! I have seen Dr. McNeil and I can assure you he is EXCELLENT.

I went here years ago in 2022 and the way that I actively recommended people to not go here was…read moreINTENSE. I felt ripped off by this place and uncared for in a very vulnerable time. Maybe those specific people involved have moved on and left, I don't know. I hope so.

Paresh Naran put a crown on one of my molars in the mid-ish '90s (cannot remember the exact year)…read more I moved and have been going to a dentist located closer to where I live. A few weeks ago, the new dentist remarked what a great crown it is--almost 30 years later.