Wow! I absolutely love it here. From someone who used to hate going to the dentist to now someone…read morewho actually looks forward to my appointment. Donna and Misty always greet me by name when I walk in, making me feel like not just "another patient". Dr. Suthar and Lauren are absolutely amazing and I always have the best chats with them. If I could give 10 stars I would!

I called to make an appointment. The person on the phone seemed busy and wanted to get me off the…read morephone. I tried to explain that I wanted to come back after seeing someone else. I made an appointment but I may go somewhere else. I do wonder why there are so few Yelp reviews for this practice.

I have had nothing but fantastic service from the office. I am 5 months out from full arch…read moreimplants and still very happy with my new smile and the ability to eat normally again. Dr. Imeni is wonderful and is really invested in patient experience and satisfaction. The office staff and dental assistants are all great and take the journey with you.

Honestly, my Dentist and hygienist are great. Five stars for their professionalism and quality…read morework. Their appointment booking system really upset me today. I had booked an appointment months in advance. Because the hours changed, my previously booked appointment was no longer available. Shame on me for not rebooking earlier. I never received an email but I (maybe?) vaguely remember a text at some point. I called 9/27 to verify my appointment for 9/28 and I was told it was cancelled due to the change in hours. Totally fine. I asked to reschedule. The person over the phone said "There's still an available slot for 2p." To which I replied, "That's perfect." And thus concluded our conversation. Fast forward to today, 9/28, and I arrive 10 minutes before my appointment only to be told that it was scheduled for tomorrow 9/29. I drive almost an hour to get to my appointment because I like the clinical staff, (and I don't feel like I'm being judged for my teeth). I also work 12 hour night shifts and have to actively work my schedule around appointments to ensure I'm getting ample sleep and can drive safely. But text alerts or even emails confirming times and dates would be greatly appreciated. Whatever miscommunication was had during our conversation today could have easily been mitigated by a confirmatory email/text.

I'm not aware of the negative experience that was mentioned, but as someone who is autistic, I've…read morehad nothing but wonderful experiences at Dr. Swart's office. The staff treats everyone like family, and they consistently go out of their way to accommodate individual needs and make patients feel comfortable. Before making a decision based solely on someone else's perspective, I encourage you to visit Dr. Swart and the team for yourself. In my experience, they are among the best dental offices around. Their compassion, professionalism, and commitment to patient care truly stand out. Highly recommended!

I am autistic and I'm seeking a dentist who recognizes the frustration tolerance challenges and…read moreexecutive function issues that often comes with that- I'm not seeking one who makes it so I need to contact 3 people to get my information in on the phone and if they bully me about just needing to get information in and trying to do it efficiently over the phone, I can only imagine how my dental appointments would've gone and how much they would've disrespected me about how often I brush or floss. I haven't even seen these people and already they were difficult and the receptionist gave me a lot of attitude and instead of saying "we understand and have a good day bye" she said "I agree" when I just said it isn't a good fit at this time. This lady has no business running an office . I usually try to refrain from leaving bad reviews but I have to let people know this happened so others don't experience this. I'm really sad . My therapist recommended them and I can't use them now. If I am spoken to like a 3 year old over the phone, I can only begin to imagine what my in person experience would've been. Not The place for autistic people as they interpret every tone of voice that is a lower tone to be someone upset with them and they make commands like they're training a dog with you.

If you are a new patient I wouldn't go here. I got a coupon for an exam, x-rays, and a cleaning for…read more$159. I went to the appointment and got very state of the art x rays (very impressed) but instead of getting an actual cleaning, the dentist spent over 30 minutes going over a "Treatment Plan." He said every one of my teeth needed to have something done, which included a deep cleaning ($2400), all of my fillings replaced, and a crown. Mind you, none of my teeth had been having any issues. They sent me home saying they weren't going to clean my teeth as their was "no point" and that they would give me a credit of $50 towards the Deep Cleaning... Not a happy Camper to say the least.

I called as a new patient having just lost a part of my tooth and was consis in needing to confirm…read moremy insurance coverage. Mot only did they not tell me I would have to pay up front but they did not tell me until 5 days later and 4 hrs before my appointment that I was out of network and 100% of the bill was on me! I now have to start over!

Dr. Allen is great!…read more The offices are clean, and pleasant. Overall, the staff is friendly and they care about their patients. They don't try to push you on services you don't need. I've had my teeth cleaned a couple times and a couple minor services. Dr. Allen always seems happy, and was able to cater to my specific medical needs with a smile!

My whole family (6 of us) uses Wake Dental. Not only is the staff amazing they are caring and…read morealways ask about all of my family. Dr Bohn is honest and tells you all the steps he is doing so you know what's going on. Couldn't ask for a better dentist and office staff.

I find the quality of care is outstanding. In finishing off my dental implant, Carmen did a…read morebeautiful job, taking care to match the color, even skillfully adjusting the color.

Dentist Mann likes to work multiple patients at the same time... an inexperienced dental assistant…read moreends up doing most of the work... Ashley wants to sell you insurance in case something goes wrong... I lost a tooth from redoing a filling ...I got the $2000 back but was did not get the $240 insurance back... Im still mad that I put up with assistant doing most of the work.. I spent over $10000 at Charles Ashley Mann..... I am considering submitting a complaint to the State Board of Dental Examiners.... I switched toDr Logan Eaker ant Carolinas Dentist.... He did all the work did a great job no assistant was in there doing work I'm kicking myself I did not make a change a lot sooner.

nicest staff and sweetest hygienists! I used to be terrified of the dentist due to horrible…read moreexperiences in the past but they make it less intimating and really help me take care of my teeth!!

I would welcome the opportunity to provide a positive review seen here by other customers. I can…read moresee how people love the hygienist. She is fantastic and has such a great attitude. However, the front desk lady and the doctor, Sabine Schtakleff could have been more representative of excellent customer service. Here is the story - my wife had a tooth pulled by this doctor over a year and a half ago. She needed a filling for one of her teeth and scheduled an appointment with this doctor's office. She shows up, checks in, and has the procedure; when checking out with the same front desk clerk, she pays the 500$ and then is introduced to a unique yearly program called the 2023 Prime Membership plan. You pay an annual fee, and you get the services mentioned - it's a great idea! It also provides 10% off of procedures not part of the plan. But wait, you just charged us 500$. Could we have used this on that procedure?NOPE. Sorry, I told you about this program after your procedure the same day, and second, you charged me 500.00. So what are we talking about, 50$, right? Okay, so we went in for cleaning three days after the filling, and I spoke to the front desk clerk. I inquired how come, my wife, was not presented with this program when she checked in three days ago? She said someone had made a mistake! - Ahh.. wait a minute, you are the person that checked her in - so it was you who made a mistake. So no issue yet, I figured I would l talk to the dentist, and clearly, the front clerk warned her about this situation. She was very defensive and continued to talk in circles about,"Oh, we don't go back and correct bills from the past ", But wait, this was the exact second after I was charged. This sound like a horrible business practice. I finally had to stop her from circling around and around. She was under the impression that we just got this paper advertisement today and not three days ago. I get it. If it was after she left the office and a month later was introduced to this plan, then of course! But that is not the situation. What should have happened three days earlier was this - "Hey, you know we have this new program, and if you sign up today, we can give you 10% off today's procedure and future procedures. So you should consider it since you do not have insurance." So I finally say, you won't credit me 50.00 and run the risk of losing a customer. YEP! she started with the circle BS, and I finally said to my wife - okay, what do you want to do. So she got out of the chair, and we walked out, taking our paperwork. Now here is the business thing! All she had to do was say - oh, okay, I didn't realize you were not offered this when you checked in. I would be happy to credit you the 50.00, and we can be a long-lasting relationship. But NO! So sad to see professionals need more business sense regarding customer satisfaction. The big kicker is that when talking to the hygienist, we discussed the possibilities of two implants, and I know those are about 5K each. Your loss, intelligent business person! Good Job!

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience