Booked an Executive Sprinter Van for a sporting event. Excellent communication from the beginning. Our driver, Jeffery , was on time and vehicle was clean and stocked with ice. We had a great ride and this is why I am a repeat customer! read more

Exceptional service. This was my second time using this limo service and I'm pleased again. Customer service was great from the first phone call to the drop off location. Great deals and clean working equipment. They always beat limo.com prices. read more

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Great service. VIP sent reminder email 24hours prior to service day with details of booking. Driver arrived on time, escorted us to get our luggage and made sure we were comfortable. Great service to use, i will recommend using VIP for any car or limo service. read more

When I called, the guy on the phone said they were available for the date and time I wanted, but I needed to book online. I did that and it was confirmed. The next day I get an email stating it was cancelled. Why would you say one thing and do another? Poor business etiquette. read more

These guys saved the day , two hours before my dad was due to land at lax from the uk a different car Service I hired canceled on me by email not even a phone call so I panicked and I found these guys amazing I am so thankful we use them to take my dad back from Riverside to LAX as well they are so professional of the closet clean the drivers are so polite and I will be using them again next month read more

I've used these guys about a half dozen times, for both drop-off and pick-up from the airport. Every time they had no problem booking at the exact time *I* wanted to leave (seriously SuperShuttle, screw you and your 3-hour pre-flight window). Cost is GREAT if you are in the near-airport South Bay (beach cities, gardena, etc.) about $35-45 flat rate. It's $75 once you get farther south (i.e. Long Beach) but still cheaper than the shuttles which charge you per head. In fact I just booked another pickup for my upcoming trip and it took about one minute since they had my address and CC on file. A+ read more

We had a great experience with LAX VIP Limos. They were extremely responsive, which was important given that we pulled it together at the last minute. Our driver, was Fernando, and he was excellent. Thanks! read more

We had a fantastic experience!! Alex was helpful over the phone, understood our needs and gave us a great rate. They are competitively priced. We had 10 people and rented their sprinter limo. It was awesome! Clean and lux ;). Our driver Fred was very nice - he was on time, and a gentleman, and the poor guy dealt with super drunk people (us) for something close to 11 hours. We went to a concert 1.5 hrs away, and when we arrived, we realized our act wouldn't start for another 5 hours! So we talked to our driver and Alex, and they were SUPER accommodating. They didn't charge us a million dollars for going WAY over the time we initially agreed to. They were incredibly reasonable, and fairly priced. It allowed us to tailgate for 5+ hours before going into the venue, and Fred even pulled out some chairs he had for us! He gathered us in the end (found us), stopped for potty breaks on the way home, and pretty much made the evening effortless. All in all it was a perfect experience. I will be going to Alex for all of my future needs. He's got my business from here on out! Here's what we rented: http://www.laxviplimo.com/fleet/sprinter-limo/ read more

We had a fabulous time meeting and greeting with our Management team over the Holidays! Thank you LAXVIP Limo Service! Your driver Hector was on time and very polite, he was easy going and always ready through-out the day as we drove from building to building to visit our different properties. The driver cleaned out the limo in-between property visits and at one point we ran out of ice and the driver offered to go pick up extra ice. It helped us serve our managers and show them a good time! We were on a tight time frame but made it back to our office on-time, thanks to this excellent service! We will use LAXVIP Limo again and the Sprinter Limo was fabulous. Pricing was competitive and maybe even a little bit better than the other guys! Thanks Alex and LAXVIP Limo for taking care of us! read more

The one star is only because I had to give something. Do not and I repeat DO NOT rent a party bus from these crooks! I rented a bus for 3/1/14 as a surprise for my fiancé bday. Since it was a surprise, we arrived to the pick up spot later than the rest of our guests. The driver threatened to leave us saying that he was on a schedule. STRIKE 1! One hr into our 5hr rental, the music goes out. After further investigation, we learn that the speakers were blown. STRIKE 2! The following day, I called and went up to the place of business to rectify the situation and of course the manager was not available. I called for a whole week straight to finally have someone tell me that the manager will be out of town for a month and he left no one in charge! STRIKE 3! I am in the process of suing the company and reporting them to consumer affairs. You have been warned! read more

I rented a Hummer for my 30th birthday, and went bar hopping with my friends in Hollywood. They gave me a great rate from the very start and we had the best time. Our driver was professional and quick to show up when we called him. The limo was fully loaded, clean and a great ride. I absolutely recommend these guys. read more

AMAZING SERVICE. I would definitely recommend VVIP limo to anyone looking for a professional and great company! I have been using them for 7 years now ! Shoutout to Jesse for being the most AWESOME driver EVER and for being patient with me and my girls. You were amazing. Thank you VVIP limo for always providing outstanding service. Until next time! read more

We had a group of 16 and left from So Bay heading to the Hollywood Bowl. Our driver was Collin O'Donnell. From the minute Collin showed up, he knew how to get the party started and loaded all our libations on the bus. He was very attentive to any requests we had along the way. Everyone loved the party bus and Collin made sure we had everything we needed the whole night! We all can't wait until we need a good excuse to hire this party is again! And we will surely request Collin to be our driver. read more

Fabulous company to deal with and the driver Ahmad was courteous and most accommodating to our needs, and a very safe driver. He was a few minutes early than our requested time, but I think he was making sure to get us to our appointed destination knowing that we were going to a surprise birthday party. We were provided with a sprinter coach that was beautiful inside, very clean and had the appearance of being brand new. A different type of luxury in this style of transportation. They followed up on the booking to confirm the day before as well as the driver texting me his name and cell phone number information. Had a perfect experience and highly recommend them! read more

I have to say this is the best limo service i have ever gotten. The people here are super nice, they kept me updated at all times. Then i got the best driver everrrr Jesse, his really friendly and gave us an excellent experience, unlike the service i gotten before from other companies. I will definitely be using LAX VIP Limo for all my future events. read more

I recently used LAX VIP Limo to have my son and his date transported to and from the prom. The SUV was in excellent condition and Nick was extremely professional. He arrived before time which allowed us more time to take photos in the SUV. I told Nick that he was carrying my most precious cargo, and even-though my son is a new driver, and is able to drive himself to the prom, I thought it was best to rent a vehicle for him on this evening to have a more experienced driver behind the wheel. Nick smiled a reassured me that my precious cargo is in good hands and that he would take good care of them. What I did not expect, but was happy to get, was text messages throughout the evening providing status updates...Thank you! Also, when I received the final update that the SUV was outside, I opened the door and there was Nick standing outside the car with my son and his date waving at me. Nick held true to his promise...he delivered by son back to me the same way he picked him up from me. Thank you Nick! And yes, I would absolutely use LAX VIP Limo again for my daughter's prom next year. -PH read more

What a fabulous experience! We used VVIP Limo for a concert at the Hollywood Bowl. The party bus was in excellent condition, very clean and well stocked, even had hand sanitizer! Our driver, Collin, was awesome! He went above and beyond to ensure our satisfaction and all 15 passengers agreed, he was AWESOME! read more

Used a charter to Forum last night. Our driver, Jessie was incredible. Brought us close to entrance and played Fleetwood Mac music going home. Highly recommend this company. read more

I would like to start by saying that this company is very highly rated and recommended by me, and deserve not only 5 stars but diamonds too. I reserved with a few weeks ahead of our event, and vip's communication was outstanding. I made a few changes in between and they accommodated my needs. I was also given a free upgrade, and am very thankful for it. The driver DESMOND, arrived to the pick up location early, and was very well mannered, polite, courteous, professional and looked very dapper. He got us to our destination in a very timely manner with a very comfortable cruise to Malibu. The Sprinter Limo was gorgeous and impressive all around. It was impeccably clean and well equipped. The interior climate was perfect, despite the hot 92 degree temperature outside. I would highly recommend this company to anybody who wants the best service and best coach for your special event. Thank you very much to VIP Limo and Thanks to DESMOND for your outstanding service. Keep up the good work and 2 Big Thumbs Up to all of your staff for running this great company. I will definitely use and recommend this company to all my family, friends and anyone who needs to have the best service. read more

We used LAX VIP Limousine service this weekend for my sons wedding. Our hummer limo never cooled down. The bridesmaids spent hundreds of dollars on their hair and make up and the overwhelming heat in that limo ruined it. I called the owner Alex, and he said it is in the contract, if it gets too hot, your limo will not cool down. Beware all brides, do not, I repeat, do not use this company. In the other limo my son was in, the driver was eating fried chicken and stunk up their limo, their A/C also was not working and the driver got lost. What a ridiculous company. A zero recommendation from me. read more

Gave them the dates and locations that I needed pickup and drop off for a large group of people with a party bus. They gave me the quote, I contacted my group to let everyone know pricing, etc. Email back to VIP confirming...no response. Email again, now they tell me that the pricing was off, it is now mysteriously $200.00 more, and oh they will not do the return trip. Mind you I am booking 4 months in advance. Will never do business with again. read more

Best party bus experience I've had. I booked LAX VIP limo for my daughter's quinceanera. I had a few disappointments on this big day, but this definitely was not one of them. Having dealt with a few different vendors that day and feeling ripped off, the party bus was worth every dollar. I rented a party bus and a sprinter and got a really good rate. They showed up on time. Both drivers were great. I would definitely recommend and use them again. We all had a great experience. read more

Friendly, professional, and exceptional service. I highly recommend using them for all your transportation needs. I booked the Tesla for a special occasion, and we had a great driver, Jesse, he was awesome! We really enjoyed the service, and will be repeat customers in the future. Thank You! :) read more

If you want to be hot, sweaty by the time you show up to your event, by all means...rent from this company. I was celebrating my 28th bday. Rented from this company because the rate was reasonable. Now I know why. Other companies because they have AC and good sound systems. Our driver was nice and on time. The owner Told me the sprinter limo fits 16 comfortably. Well one of my passengers had to ride in the front with the driver for comfort of my other guests. As soon as the door closed we asked for AC. Yes we'd all been drinking but once the windows all frosted we knew it was not just us. The driver kept saying you will cool down, well by the time I arrived(less than 15 min) my hairdo was sweated out, I'm a black girl... Not a good look. The sound system was not up to par for a "2015 Mercedes sprinter". When I called Alex the next day, he told me I should have called the night before, mind you we were picked up at 11pm. After contacting his driver he was informed that the AC had blown out, as it has in the past. And told me the sprinter held 14 comfortably 16 max. Never received sympathy or an apology.He said " we'll take care of you" he had to call his business partner. Never received a response so I gave it 3 hours, called from my office line"which is a recorded line. I asked what they would typically do in this situation, said very rudely " I don't know mam, I have to talk to my partner" I'll call you Monday. And hung up on me. So thus I'm here warning you. Prices are cheap because the service is low quality and deceptive. The disposition of the company's management is rude and unapologetic . My guests that helped pay for the service were upset and embarrassed. Only has one star because I had to choose, if it were up to me it would be -5 stars. read more