Integrity came and changed an air conditioning heating system. The cost was over $10,000, and one…read moreyear later we were having problems. They guaranteed their work for one year and it was about two weeks after the one year mark where we had a leak. Another plumber came in and told us that the job was never completed. Integrity ended up coming back and charging us another $2500. We still have problems. Now we want to sell the house and we are told that the work that was done on this air conditioning heating system was not done correctly. I would highly NOT recommend them! If I could, I would not even give them one star

I am giving Integrity Cooling & Air Conditioning a low rating due to their high prices and failure…read moreto follow up as promised and then refusing to answer phone calls and messages. The work quality was not an issue and was performed satisfactorily. I called them to get an electrician to come out to my rental which was located 10 minutes from their office. I told them my breaker was bad, sent them a picture of it and Greg sent out one of his electricians. He told me the charge would be $480. I asked him why it was so high just to replace a breaker and he said there was a "130 dispatch fee" included in that price. Even subtracting that from the total, the cost would have been $350 which is high. In San Jose, California where I spend part of the year and is one of the most expensive places to live, I just had the same work done for $280. Why am I being charged $130 for a "dispatch fee"? This is ridiculous. All he did was answer the phone and send a guy out. No electrician that I have ever used charged a "dispatch fee". This is the ultimate in greed! Nevertheless, I agreed to the $480 since I needed to get the work done quickly. The electrician that came out was very professional and knowledgeable. He installed the new breaker, found that there was a short on the back of my oven and fixed that. Total time spent was 55 minutes from the time he came to the time he left. His electrician punched numbers into his computer and came up with $516 due to the additional 5 minutes he spent looking for the short. Again, total time on the job was 55 minutes of which 5-10 minutes was spent on his computer trying to compute the bill. I called Greg and told him the price was exorbitant and greedy and asked him to give me a fairer price. He said he would talk to his worker and get back to me the next day. I waited a week and no call; I called Greg and he said he forgot but said he would talk to his worker. I called him again a few days later since I did not hear back from him, and he said he hadn't gotten to it yet. I called him 2x more, he didn't answer, I left messages for him to call me back and he never did. The price was way in excess of normal pricing, the increase for $480 to $516 was unjustified, his lack of follow-up and not returning calls was unprofessional. I will not be using this company again. Buyer beware!

My girlfriend stumbled upon this place after numerous HVAC companies stopping by for estimates. We…read morewere hesitant because usually local facilities more than likely would mean more expensive, but that is certainly not the case with Aaspen HVAC. Dan Duffy stopped by with his laptop and a few different options to choose from. It took less than a week for the crew to come by and cool us down. The entire team including the two secretaries that I spoke with over the phone are extremely knowledgeable and really nice. The crew came by with protective gear over their boots and they even spread protective mats on the floors throughout the house. All of their 5 star reviews are deserved. I 100% recommend! Thank You So Much!!!

My central air went out on one of the hottest days this summer. Luckily someone referred me to…read moreAaspen. I have to say, they are one of the most respectful, knowledgeable companies I have ever had the pleasure of working with. The came when promised, installed new equipment, cleaned up after themselves and, on top of it all, were really pleasant despite the 95 degree heat. I would highly recommend.!

I have passed this location on lower Federal Rd in Danbury many times and never noticed it. I…read morealways thought it was just the heating oil truck location. Great price for gas, multiple pumps. They have a small convenience store located next to the pumps. I really liked the Digital Touch screen which showed you the price and how many gallons.

Mitchell Fuel service has gone down and has not kept up with the times in technology. I was an auto…read moredelivery customer and was left to run out again this winter while i was away for 10 days and returning to a freezing home. Luckily I turn my water off before leaving for an extended period. When I called to speak with Mitchell they informed me I was called and emailed. Not true. The excuse was that it was a cold and snowy winter which disrupted their schedules. The Mitchell website is basically useless. Their is very little detail and visibility into your account. Also other companies offer remote monitoring devices that they can monitor as well as an app you can follow as well. Mitchell pricing is not the best as well. Look elsewhere for service.

Horrible, I called them to fix my HVAC, he didn't even talked to m. we don't do that and hang u…read more however in his stupid website says plumbing, heating, and HVAC relate.

I called Joe Marianachi to give us cc an estimate on a replacement of a Plumbing item, 1st and…read moreforemost he gave me a high estimate over my budget and what normal install would cost as a replacement, not new construction. I mentioned other estimates and he kindly agreed to do the job for a bit over other estimates. I agreed to I the price as he is local. I than called him to give me an estimate on paper or e mailed he stated it was a small job and it is not necessary. I than called again a week later advising him that I will need an estimate. He stated again that he will not issue an estimate, I told him that I really would like to see him do the job and if he does not provide the estimate than I do not know if we will go ahead with having him do the job, he stated that he is okay with that and ended the call.

Good job from tech And informative…read moreDid the extra things that gave us more value. Showed us how the new thermostat worked

Tech was on time and professiona, repaired electrical issue and re-hung fixture. Great serviceread more

I recently called them with an emergency. Hot water tank…read morestarted leaking . They went above and beyond to have a new tank installed first thing the next morning , Their office staff , their technicians where nothing less then professional, I highly recommend them.

I always use b&J's they are wonderful I was trying to call them one night when my toilet overflowed…read moreinto the shower but my management company wouldn't let me heritage hills management wouldn't let me use them because we had to use snake drain their company who charged me a fortune didn't charge me they're trying to charge me The management companies trying to send me an invoice for $433 which I know it was an outside drain but that's besides the point I wanted to use b&J's cuz they were always great and nice but they would not let me so if you live in a complex the best thing to do is just hire b & J's no matter what the management says cuz they're going to rip you off anyway it's called heritage hills management b & J's came out right away fix whatever problems and I need a few forces put in they put them in really good I give this company a five-star rating I would never use electric snake from Bruce I'm sorry to say it on their website but b&J's are fantastic it's a family-run business and it's been in mahopac for years nothing went well. They flooded my ceiling. That I just had fixed. And they were very expensive, so do not use drain snake drain company. I had no choice because of my complex. And I knew they were gonna blame it on me. Because they both worked together, they both scams. The drain company and the manned Heritage Hills management. First of all, there's no inside drain that costs $433 to clock to unclog. It was an outside drain.But they're so unreliable in such liars and scam artists that they blame everything on the homeowners.So don't use theirs use b and j's because they talked to me that night.And they told me that it was an outside pipe that if they came on a saturday, they would have to charge me extra money, so they were nice enough to be honest and they came back monday.But it was all done.So if they would have came back monday earlier, I would have had it done for half the price.Probably snake drain company is a ripo.That's because they deal with management.Heritage hills management, because they're a total rip off too.What we do is assessments, and have to pay increases.All the time and get nothing done.And when we be a one man said they start a project and they leave it, and then they start another one, it's true.They do have to paint us falling off half the houses and half the paint on some of the houses are different color green

Burke has top notch technicians. Today was another example. I was going to get a tank monitor…read morestalled so Burke would know exactly how much oil I had instead of relying on an algorithm. When AJ (tech 41) got here, the very first thing he did was explain that I would no longer have the fuel gauge on the tank so I could know how much oil was there. When I asked about being able to see it on the website, he quickly connected with his supervisor and told me currently I would be unable to know but at some point there would be an app. I decided to wait, and AJ wrote up a clear note. He was professional, knowledgeable, clear, patient. Everything a customer wants. Even though it was a small job that was cancelled by me in the end.

I've had a contract with Burke for six years now. We just had an issue that our central AC stopped…read moreworking and my house was 86 degrees. I'm 7 months pregnant and was so uncomfortable. Our technician, Brian, went above and beyond to help us. He was experienced, answered all our questions, and very professional. I highly recommend Brian! We are so thankful for their service.

Two years in a row the tech missed or did not show for a simple maintenance tuneup of our AC…read moresystem. They book months in advance, so when they finally say there is availability in mid summer the tech is overwhelmed by the work. Company communication is poor since no one calls when techs don't show. Do not use this company!

Horrible office customer service after many years of being their customer. Bad attitude.read more