Integrity came and changed an air conditioning heating system. The cost was over $10,000, and one…read moreyear later we were having problems. They guaranteed their work for one year and it was about two weeks after the one year mark where we had a leak. Another plumber came in and told us that the job was never completed. Integrity ended up coming back and charging us another $2500. We still have problems. Now we want to sell the house and we are told that the work that was done on this air conditioning heating system was not done correctly. I would highly NOT recommend them! If I could, I would not even give them one star

I am giving Integrity Cooling & Air Conditioning a low rating due to their high prices and failure…read moreto follow up as promised and then refusing to answer phone calls and messages. The work quality was not an issue and was performed satisfactorily. I called them to get an electrician to come out to my rental which was located 10 minutes from their office. I told them my breaker was bad, sent them a picture of it and Greg sent out one of his electricians. He told me the charge would be $480. I asked him why it was so high just to replace a breaker and he said there was a "130 dispatch fee" included in that price. Even subtracting that from the total, the cost would have been $350 which is high. In San Jose, California where I spend part of the year and is one of the most expensive places to live, I just had the same work done for $280. Why am I being charged $130 for a "dispatch fee"? This is ridiculous. All he did was answer the phone and send a guy out. No electrician that I have ever used charged a "dispatch fee". This is the ultimate in greed! Nevertheless, I agreed to the $480 since I needed to get the work done quickly. The electrician that came out was very professional and knowledgeable. He installed the new breaker, found that there was a short on the back of my oven and fixed that. Total time spent was 55 minutes from the time he came to the time he left. His electrician punched numbers into his computer and came up with $516 due to the additional 5 minutes he spent looking for the short. Again, total time on the job was 55 minutes of which 5-10 minutes was spent on his computer trying to compute the bill. I called Greg and told him the price was exorbitant and greedy and asked him to give me a fairer price. He said he would talk to his worker and get back to me the next day. I waited a week and no call; I called Greg and he said he forgot but said he would talk to his worker. I called him again a few days later since I did not hear back from him, and he said he hadn't gotten to it yet. I called him 2x more, he didn't answer, I left messages for him to call me back and he never did. The price was way in excess of normal pricing, the increase for $480 to $516 was unjustified, his lack of follow-up and not returning calls was unprofessional. I will not be using this company again. Buyer beware!

I had a central AC problem after a thunderstorm they end up coming the next day fix the problem…read morequickly and efficiently and affordable highly recommend. The service technician Jimmy he explained everything to the process

Very Reliable. Prompt and efficient service. It's great that they always respond quickly to any…read morequestions. Michael Charles

Mitchell Fuel service has gone down and has not kept up with the times in technology. I was an auto…read moredelivery customer and was left to run out again this winter while i was away for 10 days and returning to a freezing home. Luckily I turn my water off before leaving for an extended period. When I called to speak with Mitchell they informed me I was called and emailed. Not true. The excuse was that it was a cold and snowy winter which disrupted their schedules. The Mitchell website is basically useless. Their is very little detail and visibility into your account. Also other companies offer remote monitoring devices that they can monitor as well as an app you can follow as well. Mitchell pricing is not the best as well. Look elsewhere for service.

I have passed this location on lower Federal Rd in Danbury many times and never noticed it. I…read morealways thought it was just the heating oil truck location. Great price for gas, multiple pumps. They have a small convenience store located next to the pumps. I really liked the Digital Touch screen which showed you the price and how many gallons.

Horrible, I called them to fix my HVAC, he didn't even talked to m. we don't do that and hang u…read more however in his stupid website says plumbing, heating, and HVAC relate.

I called Joe Marianachi to give us cc an estimate on a replacement of a Plumbing item, 1st and…read moreforemost he gave me a high estimate over my budget and what normal install would cost as a replacement, not new construction. I mentioned other estimates and he kindly agreed to do the job for a bit over other estimates. I agreed to I the price as he is local. I than called him to give me an estimate on paper or e mailed he stated it was a small job and it is not necessary. I than called again a week later advising him that I will need an estimate. He stated again that he will not issue an estimate, I told him that I really would like to see him do the job and if he does not provide the estimate than I do not know if we will go ahead with having him do the job, he stated that he is okay with that and ended the call.

Updated 6/2026: The dual capacitor on our main floor condenser unit went out the other day, likely…read moredue it trying to kick on right as a power outage occurred due to a storm; we heard it happen. It worked for about a day and then the next morning we awoke to the condenser fan running but not compressor action; the dual-cap was shot, and the temperature in our house was raising quickly during the heat wave. We called Beluga and Jason was at our house within a few hours. Replaced dual-cap with higher quality replacement and our A/C was replaced before we had time to be stressed about it going out! Jason was awesome, authentic, and communicative. Our third transaction with Beluga, and we've been pleased with all of them. Maybe 4 stars for total charge being on the high range, but sticking with 5 for excellent quick same-day service. 4.5 rounded up to 5! 2026: Called Beluga for regular HVAC preventative maintenance and to have additional safety shutoffs installed in attic unit. Water was found leaking from the flue leaving the inducer outlet. I was not happy with the technician's expertise, practices, or knowledge while troubleshooting the water problem, nor did I have confidence the problem was fixed after a limited effort to get the water to stop leaking temporarily. The next day, the furnace was not working due to ignition lockout error codes and the flue was still leaking from when the furnace would run for a short time. I believe that something was damaged while the tech aggressively checked for leaks of the inducer, blaming it on a missing screw that was not in fact missing. So I was NOT happy with the service provided in this initial visit and it would've rated a 0-star review. HOWEVER, once speaking with Billy the owner and communicating the situation, he sent Erich on two visits to fix the leak, replace the inducer motor, and the electronic control board with no charge to me. After these visits, everything was restored to working order and the customer service I received recovering from the intial frustating encounter was beyond excellent. Service snafus are going to happen from time to time. How they are handled I believe is really how a company should be rated, and Beluga handled my problems amazingly. My two other encounters in 2025 and just recently, along with how this was handled, allows me to comfortably rate Beluga with 5 stars even after the failed service visit. Prior service from 2025: Billy, Donnie G., and the whole Beluga team were great dealing with my leaking heat exchanger. Donnie was prompt, communicative, knowledgeable, and forthright with what the possible issues, scenarios, and fixes could be. We had to do a return visit to fully fix the problem, but this was well understood by me from the get-go that it might be necessary and overall thought the cost of the total repair was reasonable. It was nice to have a contractor in the home that I felt I could trust and knew what he was doing. I would recommend Beluga for your HVAC needs. Thanks, guys!

Jason was outstanding and knowledgeable and got my AC running. Everything that was needed was shown…read moreto me 1st and upon agreement the job was finished in an hour.

I recently called them with an emergency. Hot water tank…read morestarted leaking . They went above and beyond to have a new tank installed first thing the next morning , Their office staff , their technicians where nothing less then professional, I highly recommend them.

I always use b&J's they are wonderful I was trying to call them one night when my toilet overflowed…read moreinto the shower but my management company wouldn't let me heritage hills management wouldn't let me use them because we had to use snake drain their company who charged me a fortune didn't charge me they're trying to charge me The management companies trying to send me an invoice for $433 which I know it was an outside drain but that's besides the point I wanted to use b&J's cuz they were always great and nice but they would not let me so if you live in a complex the best thing to do is just hire b & J's no matter what the management says cuz they're going to rip you off anyway it's called heritage hills management b & J's came out right away fix whatever problems and I need a few forces put in they put them in really good I give this company a five-star rating I would never use electric snake from Bruce I'm sorry to say it on their website but b&J's are fantastic it's a family-run business and it's been in mahopac for years nothing went well. They flooded my ceiling. That I just had fixed. And they were very expensive, so do not use drain snake drain company. I had no choice because of my complex. And I knew they were gonna blame it on me. Because they both worked together, they both scams. The drain company and the manned Heritage Hills management. First of all, there's no inside drain that costs $433 to clock to unclog. It was an outside drain.But they're so unreliable in such liars and scam artists that they blame everything on the homeowners.So don't use theirs use b and j's because they talked to me that night.And they told me that it was an outside pipe that if they came on a saturday, they would have to charge me extra money, so they were nice enough to be honest and they came back monday.But it was all done.So if they would have came back monday earlier, I would have had it done for half the price.Probably snake drain company is a ripo.That's because they deal with management.Heritage hills management, because they're a total rip off too.What we do is assessments, and have to pay increases.All the time and get nothing done.And when we be a one man said they start a project and they leave it, and then they start another one, it's true.They do have to paint us falling off half the houses and half the paint on some of the houses are different color green

Hello, l am a new customer at Burke. The man who signed me up offered a wonderful package,…read moreincluding full service. I had no hot water yesterday. I called and spoke to Liz. She was so helpful and supportive. She said someone would be at my home between 10pm-3am. I explained if they weren't here when l needed to retire for the night, l would call her and we could reschedule. Around 11pm a worker appeared. Ryan was extremely thorough and explained what he found that seemed to have been causing the issue. He was friendly, and most helpful. I am so grateful l became a Burke customer last year. Thank you for everything. God bless you all.

If it was possible to give zero stars I would. Horrible company to deal with tried giving them…read moreanother chance in providing oil to my home and possibly go on a contract but driver would not deliver and made lame excuses so he doesn't have to deliver which I was able to prove was a lie cause I have cameras all over the property showing when driver arrived. Would never recommend using them for oil delivery ever. Use another oil company there's more professional ones like prestige oil. Also lady who answers the phone when you call about your concerns is rude and like to talk over you and the customer is never right even when they have proof of a lazy driver who never jumps out there truck.

Two years in a row the tech missed or did not show for a simple maintenance tuneup of our AC…read moresystem. They book months in advance, so when they finally say there is availability in mid summer the tech is overwhelmed by the work. Company communication is poor since no one calls when techs don't show. Do not use this company!

Horrible office customer service after many years of being their customer. Bad attitude.read more