I bought sponges as gifts for friends and myself. I've used the yellow sponges for at least 15…read moreyears or more. I've been a loyal customer for at least that long buying dishes, glasses, kitchen towels, counter ovens, etc. I have now lost all faith in the brand. Kitchen towels I recently bought are loosing its stitching, sponges are shredding after only a few weeks use. I tried contacting them recently for a refund on the sponges and they gave me a terse response. Done, done, done...

Thanks for nothing, Williams Sonoma - ordered my WIllie Bird and sides on Sept 29 to be way ahead…read moreof the game. WIllie Bird arrived fine 2 days prior Thxgving but day before Thxgiving I got tracking update that side orders not arriving until Friday Nov 29. WHATTTTTT??? What good will that do me. Never again. And next time I'll not give WS my business, and order turkey directly. The WORST.

I bought furniture & came delivered damaged. Zero stars…read moreThey want the drawer back to fixed instead of giving brand new one. Unacceptable. I don't understand why they can't send the product I paid for and I will return the damaged goods .simple.

Yelp needs t update this information. This location is closed much to my dismay. I loved shopping…read morethere and never left empty handed.

Absolutely horrible experience! The only employee was a lazy woman on the phone talking loud no…read morehelp at all playing solitaire and had the nerve to act like I was an inconvenience.I told her if she worked for me I'd fire her and she laughed! She continued as we did business it was only $8. but I would recommend avoiding this place. We could have gotten these items from wal- mart! So... I just talked to C.S. in Chillicothe Ohio. The representative was pretty awesome after ending the call I felt like she was just the person to take care of business. My one star is now a four star. This lousy employee probably won't make it to the end of business today!

Seriously ridiculous non-existent customer service. My husband ordered a gift from them for me and…read moreI wanted to exchange it for another item. He's sweet but he ordered me a nice juicer and I am diabetic LOL They just refuse to respond even though their website says they have a return and exchange policy they do not honor it.

Big fan of cooking, these infused olive oils are and amazing concept. They had a fun little tasting…read morearea so you can see which oils you fancy and don't. Save the bottle for a cheaper refill! I will be back

First off, I love cooking. I'm a foodie at heart. When I first moved to South Florida 2 years ago,…read moreI found Culinary Convenience on Yelp and was very curious. And it's OPEN TO THE PUBLIC!!!! Not just for chefs. Yayyyyyy. Fast forward to 2021 and I had asked my chef friend for a recommendation on a place to get my Henckels knife set sharpened. He immediately suggested Culinary Convenience and told me to ask for Aaron Michaels who is the owner. Well, this convo was about 6 month ago as I slacked and never made it here. I had to drop someone off to Ft. Lauderdale Airport and was heading to a local coffee shop when I drove by this store and remembered the name and realized it was the chef supply store I've been dying to visit. Funny how things work. It's a cool store with dreamy chef and kitchen toys galore. I swear I took about an hour just strolling through the store taking my sweet time admiring everything. They have EVERYTHING!!! Chef's uniforms, shoes, aprons, bakeware, pots, pans, knives, serving dishes, the small stuff, the big stuff...just EVERYTHING! I asked questions and started talking with Allison. She was very friendly and helpful. I was mesmerized by the Breville Smoking Gun and have been eyeing this for years now. I really want one. The one they had at the store is a professional grade one, not like the one you see at Williams-Sonoma or Sur la Table. She noticed I was curious and asked if I wanted to see a demonstration. Heck yes!!! She showed me step by step how to use it and it was ridiculously cool. Yes, I still want one!!! Ha. I inquired about knife sharpening and got more info on that. I also started looking at the Japanese knives as I've been wanting a really nice Japanese chef's knife too. They had a beautiful selection of gorgeous knives. I've been wanting a Damascus style Japanese knife. Allison helped me by answering all my questions. She pulled out the MIyabi and Kikuichi knives. The Miyabi caught my eye. I love the design and simplicity. It's a sexy AF knife!!! They didn't have the Miyabi chef's knife I wanted but said they were currently on order. A gentleman who noticed I was having a hard time deciding on the knives told me the Miyabi is a wonderful option and introduced himself as Aaron, the owner. I said hi and told him the story of my friend who initially sent me here. Aaron knew exactly who I was talking about. We started chatting about our mutual friend, the hospitality industry, how he started his business and a funny story about his brother. Aaron has a very enthusiastic vibe and energy about him. I love his excitement when he talks about things. He was down to earth and so fun. He even pulled out his phone to take a selfie of us to send to our mutual friend. Funny too because I was thinking about doing the same thing. Haha. Needless to say, I really had a wonderful experience at Culinary Convenience and I may end up spending too much money here. I eventually came back because Allison called me the next day to let me know the knife I wanted arrived after I left the store. I came back a few days later and bought the said beautiful sexy AF Miyabi Japanese knife. And brought my knives in to get sharpened too. I also met Kieran, the store manager, who was also very helpful regarding my knives that needed sharpening. Bottom line, excellent spot for all your kitchen needs. Be careful, you might go browsing and leave with a gorgeous Japanese knife. Haha. It's not a terrible thing either. I'm madly in love with my knife. Huge difference even cutting veggies and herbs. Go check it out ASAP! You won't regret it. Thanks Aaron, Allison and Kieran for the amazing customer service. I need to come back for that Breville Smoking Gun, because everyone needs one of those right?

Only $9 to have a knife sharpened! The staff is very friendly. They sharpened the knives while I…read morewaited. They have many kitchen supplies on the shelves. They stock a lot of yachts.

I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

I was shopping around for a new dishwasher recently and was looking at offers from Lowe's , Home…read moreDepot, and Best Buy. All had pretty good pricing but their installation and delivery times were farther out than I would have liked. I then remembered Rosner's, where I had purchased a couple of appliances in the past. Reached out to them, explained my situation and they basically guaranteed me installation within 24 hours and the same price as from the big box stores. On delivery day everything went well, they showed up exactly as promised and got the unit installed quickly, I was really happy with the service. I definitely have to remember to use them in the future and not reflexively go with the chain stores. Overall I'd give them a solid five stars.