I have thought long and hard about this review because it makes me so sad. I used to love staying here...it was my dream hotel. The first time I walked by and saw the chandler I had to go in and see this lobby. I thought to myself that this was a place that if you had to ask what it cost to stay here you couldn't afford it. But I was wrong and it is very affordable! In those days it was filled with stunning antiques, the bar was drop dead gorgeous, and the rooftop pool was so much fun. Then it closed, was purchased by Marriott, and made to look like any other middle of the road hotel. Gone are the antiques, the bar that came from Paris and the rooftop pool. The bar is all red velvet walls, the pool leaks so they walled it off along with the fitness center. Rooms are blah. Lobby is boring. They did keep some paintings which they hung upside down because that's what they did to the hotel. I wasted 5 nights of upgrades. The only thing upgraded in our room was a air purifier in the corner! What a disappointment that was. As was the entire experience of staying here. It's not a Grand Dame anymore. I won't be back. read more

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"AN ELEGANT STAY AWAY FROM HOME" Our ANGELS: Greg (General Manager), Stacey ( Front Desk Executive), Bri (Front desk), Tia (Night Chef), Arthur (Houseman), Marquita (front desk), Joseph ( Bellsman), Meliana (Front Desk) From the moment we stepped out of the car, Shaniya (Valet staff) and the hotel staff were so attentive and welcoming. They assisted with luggage and walking my 93 year old grandmother up the stairs and through those luxurious doors. The ambiance and esthetics are breath taking. The lobby is adorned with antique gold and cream crown molding with high back contemporary Victorian style furniture, red sapphire inspired lounge and marbled floor dining room. The check in process was seamless. Ms. Stacey and Meliana welcomed us with open arms and kindness. We were provided detailed information about Wi-Fi, amenities, room service and dining options. Arthur the houseman helped with our bags, guided us toward the elevators to view our room for the night. Once we arrived to our room, the aroma of cleanliness with refreshing with luxury curated scents of citrus and herbaceous scents of white tea. There was a large computer desk with huge wall to floor lamp and Keurig tea/coffee maker to help complete computer work. The queen beds were adorned with down plush comforters, four fluffy pillows and a multicolor decorative pillow. The full curtain and sheer drapes offer a majestic view along with a solemn nightcap without limited sunlight to disturb sleep if you are a late sleeper. The bathroom is marbled tile shower with vanity sink. Towels are large and full. There is also a large highback chair near the windows for relaxation. There is a flat screen tv with apps. A refrigerator/freezer sits in side of tv console. The room is spacious and gorgeous. We dressed and left hotel for dinner but really did not want to miss the nightly main attraction "PEANUT BUTTER AND JELLY SANDWICH" from 8-9pm, but we were still out dining. Upon our return, we were greeted by BRE and TIA with peanut butter and jelly sandwiches. The thoughtfulness of these two angels. We checked out the next day with Marquita and she was so delightful and a pleasure to meet. We received food choice recommendations before we were headed to our next destination. We decided to leave our luggage in storage until we return from lunch. Then we were greeted properly and with a smile by Joseph the Bellman. We returned from eating and gathered our luggage and said farewell to all of the staff. My grandmother experienced one of the best birthday's ever. She turned 93 years old and could not stop bragging on how well everyone treat her with kindness. I cannot wait until we return. read more

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I managed to find a great deal for Le Pavilion when I booked about 8 months in advance. It's further from the French Quarter than I've stayed before my last 3 times in the city, but I wanted to try out a new hotel. It is such a pretty hotel. The lobby is gorgeous and the staff at the check-in desk was amazing. They were able to get me into my room when I arrived at 11am, which was great. Since I'm a Platinum member, I had opted for free breakfast for every night of my stay at their restaurant, Bjoux. On weekdays, it's a sit-down breakfast where you can pick between a continental breakfast plate or the All-American breakfast plate. On weekends, it's a buffet style continental breakfast with some hot items. Since I was staying Friday through Sunday, I managed to try both the sit down breakfast as well as the buffet breakfast. The sit down breakfast was obviously nicer, but the buffet breakfast was solid. I liked that they brought fresh coffee over to my table for both options. The service at the hotel was so good. The waitstaff in the restaurant remembered my name from the first day and knew I wanted coffee every morning. I needed to extend my stay for a night and they did it no problem and kept me in the same room. They also texted periodically to check in with me - and when I had a noise complaint, I was able to just text them to have it handled. Honestly, this is probably the best hotel I've stayed in in all my 4 visits to New Orleans and I'm definitely considering staying here again when I'm back in town next year for work. read more

Five years ago, I was in New Orleans with some friends but stayed at the Hilton next door. We walked by this beautiful wedding cake confection of a building many times and I vowed to come back in the spring with my husband. We made reservations to come back in March of 2020. Yeah. Great timing! Needless to say we had to cancel our non refundable reservation. I called the hotel and asked if there was any possibility of getting my payment back. They said "absolutely" I promised them I would come and stay with them at a future date. Being a person who keeps a promise, we booked another stay and am so glad we did. From reading the reviews, the hotel has cut back on some of the amenities. So I guess to start off with the cons, I was a little disappointed that they have only paper cups for coffee with no glasses for other drinks. The most accessable outlets are in the bathroom and not where you might need them next to the bed. These are minor quibbles. I also understand expecting 21st century electrical access in an historical building is not always feasible. The pros definitely outweigh the cons. The staff are outstanding - friendly, professional and very helpful with questions and providing information. The room is comfortable and I slept well. The lobby area is lovely and a nice mix of traditional and modern. Breakfast in the dining room is good and there is a intimate bar with food and drink in the evenings. I am pleased that we were able to stay here. read more

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Overall this was an awesome stay. It was so close to everything and there is a grocery store down the street. The staff was so friendly at check in and always saying hi and bye when we would come in and leave. The rooms were amazing and clean and the showers looked like they had been recently updated. The bathroom and sink are small but that wasn't terrible for us. Each room has a closet as well for hang up items. I'm bummed we missed PBJ time every night, my only suggestion would be to make it longer! 1 hour is fine but hard when you're out. The bar is also located in the lobby. We would have gotten a drink but it was $$$ read more

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If you want to go to a hotel with soul and character then you found your place. Right when you walk into the door you will walk into opulence. There are 8 giant crystal chandeliers hanging in the lobby original to the hotel gleaming as if you were in 1909. You will be greeted with happy and kind staff. We had the pleasure of being checked in by Mrs Paula, who has been working here for over thirty years. My husband and I decided to stay in for the night when we saw an elegant velvet Ed curtained martini bar. We were created by hands down the best bartender that we've ever been served by in all our travels. Tommy puts great thought in his craft and uses only high quality ingredients. One trade secret he shared was never using simple syrup and replacing only with organic agaves. Tia his bar back came to entertain while we were enjoying our drinks (Paloma and sazerac) again untraditional in an extremely good way. Tia and Tommy are joy to talk with and made our experience memorable. To top the night Chef Nicole brought out special gluten free peanut butter and jelly sandwiches to accommodate me. I was over the moon. I slept so well on cozy pillows after having my sandwich and a glass of cold milk. They have peanut butter and jelly service nightly at 9PM. Don't miss it! read more

My stay at Le Pavillon Hotel was exceptional from beginning to end. Upon arrival, we were immediately impressed by the beautiful ambiance--elegant, inviting, and enhanced by the soothing live music from Ms. MaDonna in the lobby, which created a warm and memorable atmosphere. The staff truly elevated our experience. Alyssa Shaheen (Sales Manager) provided outstanding coordination and support throughout our stay. Ms. Paula at the front desk was especially memorable, greeting us with a welcoming voice and a beautiful smile that made every interaction pleasant. Marquita, Michael, and Bria (front desk) were all professional, attentive, and always willing to assist. The housekeeping lady w/red hair and a beautiful smile. A heartfelt thank you to Floyd (Houseman), who was truly a "ram in the bush." He was consistently nearby, ready to assist with our luggage and any needs we had--often before we even asked. Overall, the hospitality, service, and overall experience exceeded our expectations. I would highly recommend Le Pavillon Hotel and look forward to returning in the future. read more

Five stars all the way around. Amazing hotel! Amazing staff and we had an incredible experience.

Serving PB & J daily since 1988. Needed a convenient location for a med school graduation. Le Pavillion has location, location, location. So easy to walk to the university med center campus and then the convention center for the commencement ceremony. A short walk to the Riverwalk, the New Orleans Holocaust Memorial and The Cabildo House. The rooms were comfy, although the beds were a bit too soft. Would have liked to have had bottled water to make hot tea or coffee in the room, but there is a self serve machine behind the checkin desk to make a chai latte or a cappuccino. Nice peekaboo view of the Crescent City Connection bridge from our seventh floor room. Loved the cute PB & J Tradition. Apparently a guest ordered a late night glass of cold milk from the bartender and shared that he always drank a glass of milk and ate a PB & J sandwich with his daughter. To feel close to her even when he was away, he still drank a glass of cold milk. The staff was so touched by this sweet story that they made him a PB & J sandwich to go with his glass of milk. Today, you can enjoy a PB & J snack from 4-5 daily served with a cold glass of whole or chocolate milk in the lobby near the bar. A little something extra. Parking is available via valet. Intentionally booked a room that included overnight parking, otherwise it would have been $51 per night. Convenient location on Poydras. About a 15 minute walk to the Quarter, the convention center and the med school. read more

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Yelping About - 1803 Bar in Le Pavillon Hotel: the bar is quaint, vibey, and has excellent service. It was really a treat and so unassuming. I've gone to New Orleans several times and continue to find gems. Here is an upscale venue and totally my type of environment. Nestled with the Le Pavillion Hotel. Of course we had an old fashioned and a pour of Sazarac. Oh and prosecco The bartender was freaking amazing. Like she knew her stuff and took pride in her craft. Hey Nola! See you next time. read more

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The 3.5 stars sounds appropriate for this hotel- it's hard to rate a hotel, as I normally stay in Airbnb, and it's a different standard. I'll summarize: LOCATION: VERY GOOD 15 minutes walk to French Quarter and Aquarium. Less than 10 minute walk to Superdome. 25 minutes from the airport. Close to attractions, like St Louis Cemetery #1. 15 minute walk to Bourbon St. A couple blocks away from Canal Street. 6 minute walk to a grocery store and a CVS. ROOM: AVERAGE I stayed in a basic room, so it was just okay. Clean as far as I can tell, plus extras like a Keurig and a mini fridge. The building is old, the heater was loud, walls are thin, windows are drafty and you can hear street noise. If you're a light sleeper, an FYI, trash pickup is at like 4 am and you will hear metal dumpsters banging on the street. Ask for a room on a higher floor - I was on the 4th floor and was woken up every night. AMENITIES: GREAT Better than average fitness center, very clean and has towels and snacks. The 9 PM pb&j sandwiches were awesome, and they had lemon water in the lobby. One of the nights, there was a live band outside the hotel lounge. The hotel lobby is beautiful. No room service at this hotel. Elevators are very slow- it seems that only one was in use. SERVICE: INCONSISTENT Some of the employees were friendly and respectful, others didn't even acknowledge you as you entered through the front door. The staff by the main entrance were particularly apathetic. Front desk staff were mostly very nice. I was surprised by the lack of room service and I stayed for 3 nights. Someone knocked on my door at 10 AM on the day I was checking out to ask if I need anything. Checkout is at 11. read more

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Do not recommend. I stayed at Le Pavillon Hotel from October 1-3, 2025, and was extremely disappointed by how multiple issues were handled. At checkout, I was charged a $350 smoking fee plus tax, despite the fact that I do not smoke and did nothing to warrant such a charge. When I questioned it, I was told a "sensor" had been triggered and the fee would not be removed--no investigation, no evidence, no consideration of other possible causes. I was also charged $124.30 for valet parking, yet waited over 40 minutes for my car while trying to get to the airport, even though the parking lot was directly across the street and no one else was waiting. When my vehicle was returned, an orange traffic cone was lodged underneath it, forcing me to pull over on the highway to remove it--an unsafe and unacceptable situation. Additionally, the hotel did not have working Wi-Fi for the duration of my stay. What made this experience especially frustrating was the complete lack of accountability or customer care when I tried to resolve these issues. I am a loyal Marriott guest and have never experienced treatment like this. Being told repeatedly that a "sensor detected it" is not a substitute for real customer service. I would strongly caution future guests and hope Marriott takes a closer look at how this property treats its customers. read more

Upon arrival we were informed our rooms which we had booked for a 7 months were canceled due to a payment issue. There was no contact to attempt to get alternate payment whatsoever. The inconvenience did not stop here. Stacy Mcroyal the manager belongs nowhere near the hospitality industry. She refused to help me in a sense even in finding other accommodations. She was extremely disrespectful, even disrespected my wife and giving us the nastiest attitude I have ever endured. I have been staying with Marriott a long time and never been treated so poorly not even in a foreign country. Upon leaving the valet made sure to inform me I wasn't the first person she had done this too. So if they can sell your room for a better rate they will do the bare minimum in assisting you with any issues. Even their own customer care was appalled at the treatment. read more

Fantastic experience at this hotel for a girls weekend. It felt so luxurious and the staff was so warm and helpful. Easy pickup for Ubers and great photo ops. The bed was comfortable and plenty of toiletries. Walking distance to bourbon. Had a blast! read more

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I wish I could say that I still love Le Pavillon but a lot of has changed over the last 10 years and the Le Pavillon today is not as impressive as the Le Pavillon we originally loved. Not to say we don't stay here sometimes, it's just not our first choice but one thing is for sure, Le Pavillon is probably the best deal around. They always have very fair prices and in general the hotel is very nice. The lobby and many (or all) the rooms/floors have been updated and each time we visit it does look nice but it's the the stuff you notice once in a room. There is always something in the room that can use some maintenance. Numerous times we had drawers or doors to the dresser that won't properly close. We've had the faucet dripping and the walls near the door have very noticeable damages from peoples luggage but these should be fixed and painted. The people at the front desk... they are always great. A few years ago, they got rid of the door man... used to have a classy welcome of the guy with the top hat and white gloves open the door upon your arrival but they got rid of him. Now the entrance driveway is limited to valet and taxis and ubers can not enter the driveway (so they drop you on the roadway out front (which sucks on rainy days). They barely say hello when you pass by. My last disappointment is the "FREE" PEANUT BUTTER AND JELLY BUFFET It used to be 10PM every night with various breads, jellies and peanut butter spreads plus pre-made sandwiches. The buffet used to include milk, chocolate milk and hot cocoa (with a whipped cream and bowls of marshmallows) - - - - - AND NOW, it's at 4PM (not a big deal) but not the same; just a fraction of the options and hot cocoa and the goodies that go with it are gone. They put out a very small amount of milk and chocolate milk and once gone they do not refill (it ran out at 4:10PM and they wouldn't refill). And there were THREE PLATES, and then no more brought so you have to use napkins. It's just silly the way it's done now. read more

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It was decorated beautiful for Christmas! Marriott just took over so it still has some kinks. Julian, a staff member, went out of his way to help us with a family photo!!! read more

The lobby is beautiful, the valet people are extremely friendly and helpful, but that's about it. Only one working elevator, unfriendly front desk staff and empty water in lobby. We stayed in the Napoleon sweet and brought. It is beautiful shoulder ahead, the bed is terrible. Old and worn out. The pillows were also awful and we slept horrible. For the price of that room, I would expect a far better mattress- The room itself was quite nice, and the hallways were well lit and updated. But the front desk staff really didn't want to be bothered with helping guest, and the fact that you only have one working elevator in a hotel at this level, should be an embarrassment. No signs to tell you that only one was working, just figure it out on your own. The bar and restaurant we're also not open, not sure if this was because of a systems malfunction or they just don't have the staff, but again very disappointing for a hotel at this price point. The location is nice, and it's quieter than staying in the French quarter. It's also very close to the Superdome in The Smoothie Keating Center, probably a short 5 to 7 minute walk. read more

Le Pavillon Hotel - Hotels Near Me - New Orleans, Louisiana

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The last time we stayed here was to stage/prepare for graduation (rather than risk traffic the morning of) in a suite (Bourbon?) and I wasn't impressed with the worn bits and the lack of cleanliness- at all. Apparently, they've had a reno, so we may staycation here soon to make use of the awesome rooftop pool. Having said that, we met up with friends yesterday, who were staying here to chaperone a church group and the lobby is still gorgeous, the bar is still fabulous, and they are still doing the PB&Js with chocolate milk! I'm crossing my fingers that the upgrades are a noticeable improvement! I'll update soon. read more

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I have loved staying at La Pavillion hotel since 2012 - there has always been a sense of epic grandeur of the space both before and after their massive re-model several years back! I love the new version of this amazing hotel and love the rooftop pool! Its important that you never ever miss the Peanut Butter and Jelly sandwiches each night as they serve them at 10pm and its quite the special tradition. read more

Throroughly enjoyed my stay here. It was a great time and the service was on point. I could tell it was a vintage stay because of the architecture and the age of the features but it got the job done. Never got to try the PB&J sandwiches which is apart of the hotel tradition but I can actually say I stayed in a traditional/independently ran hotel in NOLA. The bar was excellent our room had a broken ironing board that I didn't get to use. Wish the bathrooms were a little bigger. read more

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Maybe my favorite Marriott property worldwide. The whole staff from valet to restaurant to service are great and friendly. The rooms are wonderfully clean, neat and comfortable. Not huge but it is an older hotel. I have stayed here twice and will stay here again when I am in NOLA. Great place. read more

Old Fashioned by Sam! It was great! She made me a dirty martini and it was perfect. read more

Le Pavillon Hotel - Old Fashioned - Hotels Near Me - New Orleans, Louisiana

The hotel cancelled a reservation without providing any notification. Very poor customer service with a GM that was rude and inconsiderate.

omg! Stephanie, tendress extraordinaire and her Sugar Cookie Coctail is devine!!! Great intimate bar off the beaten track and not nearly as over subscribed as the sazerec. read more

A beautiful historical hotel located in the heart and walking distance of the central business district. The interior and architecture is simply stunning with tons of white finishes and marble decor. It is a very beautiful old gothic style hotel with high ceilings and bright chandeliers. Staff is super friendly and accommodating. One thing to be warned of is that the temperature is constantly fluctuating in both the rooms and the lobby area. It is either uncomfortably warm or freezing cold. Other amenities at this establishment was pretty disappointing. No pool, no rooftop entry as they are doing construction and the gym is very meager. One reason I loved this spot was they offered pb and j hour in the lobby where guests can humbly revisit their childhood memories. read more

Le Pavillon Hotel - Hotels Near Me - New Orleans, Louisiana

What a beautiful hotel. The best part is Quin, he is the bartender there. We only spent a few days at the hotel but before we left Quin was calling us Papa John and Mama Kathy. Love this guy and his suspenders! read more

I love the idea of staying in a historic hotel, but unfortunately, I will not stay at Le Pavillion the next time I'm in New Orleans. Pros: -The lobby is beautiful. -The staff is pleasant. Cons: -The water in the shower was sometimes lukewarm instead of hot. -They had an emergency water shut-off the second day I was there. -The rooms are carpeted and I made the mistake of walking on the carpet without my slippers...the carpet was disgusting. -I prefer to have housekeeping only on the day that I check out, so I always leave the "Do Not Disturb" sign on the door during my hotel stays, but the first day I was there, someone entered the room to "clean"(make the bed). -They ran out of clean face towels, so I was given extra bath towels. Other things that can be expected with an old hotel: -Slow elevators -Poor soundproofing. I could clearly hear every person and their conversations in the hall. I gave this hotel three stars because they are remodeling and maybe some of these issues are being corrected, but this wasn't a good first impression and they won't get a second chance from me. read more

Le Pavillon Hotel - Beautiful lobby - Hotels Near Me - New Orleans, Louisiana

Lovely restoration of grand historic hotel. Room was immaculately clean, well furnished and comfortable on a recently renovated floor. Staff was great but oddest thing for what seems to be ( and charges as) a luxury hotel is almost complete lack of amenities and services: laundry bags but no laundry service. Lobby bar is literally just a bar counter in the lobby, single banquet and couple of tables. I believe only food service is buffet breakfast which I did not try, and, no room service. But in the end a comfortably if not luxury experience. read more

Le Pavillon Hotel - Restored beautifully - Hotels Near Me - New Orleans, Louisiana

We love this hotel! Comfortable rooms with a great air conditioning! I love to sleep in a cold room! We were here for our 40 th wedding anniversary! The sweet girl at breakfast comped our meal!!! Service is alway top notch! My favorite place to stay! read more

Le Pavillon is a beautiful hotel. My best friend and I stayed here to enjoy our birthdays together. The pictures do not do justice, it's so beautiful on the inside. The only, small, downfall is that there's two elevators and one was broken. However, it wasn't a huge deal .. we just waited our turn. The staff members were so friendly (concierge, valet, & bellman). I definitely enjoyed my stay with this hotel. I booked though booking.com and we even got it at a discounted price. One of the key cards weren't working, so we went downstairs and got it fixed with no issues. On day two or three we needed clean towels and cloths. We weren't near the hotel when I remembered to ask for those items, but when we returned to the hotel they were placed on the table. Clean bathroom, sheets, floors, and everything (lights, tv, etc) were working fine. Needless to say, I have no "bad" experience here. If driving, it's roughly 6-8 minutes to bourbon street, the french quarter, and the garden districts. If walking, it's roughly 15-20 minutes to bourbon street and french quarter. My phone's GPS said 50 minutes to garden district (and 55-60 minutes to the lower garden district). read more

Checked out 4 days ago and I still have no itemized bill, no apology and no compensation for multiple interruptions (backed up showers/sinks, malfunctioning TV and Heater and enough dust to have my cousin using her inhaler DAILY when it's only for Emergencies) But they did manage to CHARGE me 3 days later and still without a bill to review my charges. Poor customer service and inadequate accounting read more

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NO POOL reservation also adds $23 resort blah blah blah fee plus they hold $125 on your card and they have NO RESTAURANT... and no bar upstairs anymore by the rooftop pool! NOT COOL if you look at the many reviews the pool is an integral part of the hotel (and why I booked my flight AND this hotel Be warned!!! No cancellations - no refunds - policy from "corporate" - the front desk attitude is unacceptable... So I went outside to the valet and they said it was a regular scam they pull on tourists. I was FAR FROM THE FIRST to get scammed All they said was... there's no pool listed on our website!!! WOW! Stay away from this bad energy place read more

I stayed at this hotel about 15 years ago. At that time it was such a treat. How far it has fallen. So sad. The hotel itself is lovely and clean. However, the special touches that made it such a pampering experience are apparently long gone. The bathrooms were renovated and the lovely tubs with bubble bath menu are gone. Replaced with tiny shower only bathrooms. No white gloved doorman any more. No bed turndown. Customer service is non-existent. The desk staff is surly and completely un-accommodating. Our second night the toilet wasn't working in our room. we were assured someone would come to fix it. I called twice and nobody ever showed. This was a serious problem since my niece was ill and the public bathroom in the lobby was out of order. There are minimal coffee supplies in the rooms. I went downstairs to get the Starbucks coffee in the "market". There was no plain coffee creamer yet they still charged me for the coffee. The second morning there was STILL no plain creamer and the room coffee supplies were totally inadequate. The useless desk staff told me to wait for housekeeping which would be along some hours later. Only one elevator was working and that has been for some time apparently. Thankfully the hotel wasn't very busy. There was a puddle of water on the slick tile in the lobby. I brought it to the attention of the desk staff. They were uninterested and the puddle was still there when i left the hotel an hour later. So disappointing. I had such fond memories of this hotel. Never again... Edit: i needed to edit this review after posting. First thing the morning we checked out, barry the maintenance man came to our rescue with the broken toilet. We were about to leave very early due to the fact there was no working bathroom. He was so pleasant and accommodating. He fixed things immediately and really made us feel better about the entire situation. It's unfortunate this hotel doesn't seem to be able to find desk staff of any value at all. read more

"I just stayed at this hotel room ( 529 ) and used their hotel parking lot for my car which they suggested. While the location and customer service were excellent throughout my stay, my experience was tainted on the last day when I discovered that my car along with several other cars in the parking lot, had been broken into. The hotel manager did not offer any help and told us to deal with the valet manager after dealing with his very bad and poor attitude the entire time they told us that there's no cameras no security and they refused to take responsibility for the damage, citing that it was stated on the ticket which they never mention. The hotel manager also took the same stance, claiming that they were not responsible for the parking lot despite offering the service. On top of this their elevator doesn't work we had to wait several times to get to our room. Eventually, I had to file a report with my insurance company, which was a frustrating and time consuming process. I had driven eight hours to get to New Orleans and looked forward to my stay at this hotel, which had received good reviews. However, I strongly advise against leaving your car in this parking lot and to think twice about staying at this hotel. I have clear evidence of several other damaged cars, and it is evident that the parking lot management and hotel staff need to take greater responsibility for their customers' safety and security." read more

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UPDATE: after reading this review and my email I sent, The Manager of the property expressed wanting to reimburse my full stay and to call a specific number. When I called the number...it was disconnected. When I emailed back trying to let them know, the email bounced back. These people literally promised to reimburse me, sent me on a wild goose chase, and then blocked my email. Let me reiterate: DO NOT STAY AT THIS HOTEL unless you want to overpay for shit service, lies, nasty accommodations, and a pretty lobby. read more

Really lovely hotel! Excited that it's now part of the Marriott family. The renovated rooms are lovely. Perfect for walking to the superdome and other restaurants. Biggest complaint is that only one elevator works. We were on the 5th floor and would wait at least 10 minutes anytime we needed to go on the elevator. Also wish they had two bartenders in the bar in the evenings. It was often busy and one persons behind the bar wasn't enough. Otherwise beautiful hotel. Super comfy beds. The tinier was outdated and was worried that it didn't flush well. Would def rec and stay here again! read more

Had a very lovely stay at Le Pavillon Hotel! Loved how central it was to the French Quarter and other attractions. Appreciated the free coffee in the morning, the lemon infused water in the evenings and the PBJ sandwiches. The rooms are spacious though the hair dryer in the bathroom was slightly broken. Lovely lobby, but a little chilly. read more

Le Pavillon Hotel - Lobby - Hotels Near Me - New Orleans, Louisiana

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We had a wonderful stay at Le Pavillon. The hotel has gorgeous architecture. Location is convenient, located in the business district, minutes away from Bourbon street and the French Quarter. They have a bar, great drinks. They don't have a pool anymore. The staff are very attentive, and welcoming. I look forward to our return read more

Le Pavillon Hotel - Hotels Near Me - New Orleans, Louisiana

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Yikes! Stayed here with my dad to celebrate a recent promotion. Our stay was "okay" until I had someone hang up the phone on me. The first issue was the room. It was beautiful aside from the fact that the bed was not "made" so much as thrown over the mattresses. My father then went to use the bathroom and the door handle came off in his hand. The toilet also didn't flush, bathroom fan didn't work, and there was a mysterious puddle of water on the floor. After calling down the front desk agent (on May 11th) was courteous and prompt. She sent up an engineer to take a look at the issues. He couldn't figure out where the water had come from, but fixed the toilet and door handle. We also pointed out that some of the lights in the room were broken, to which he essentially responded, "yep." Before leaving he told us that the hotel had recently underwent renovations and that the contractors had done a poor job. By that evening the toilet was barely flushing yet again. My dad was really excited that the hotel offered PB&J sandwiches and milk between 4 and 5pm, so we went down to check it out. It wouldn't have normally been something I would be looking for, but I thought it was a nice touch. As we approached the dispenser of milk, I could see that it looked slightly gelatinous. My dad and I each took a tiny sandwich and dixie cup of "milk". He was first to take a swig. He said it was spoiled and threw it out. I thought he might be exaggerating, so I took a bite of the sandwich and a swig of the milk. Even though the bread was stale, I immediately had to take another bite to cover the rancid taste of the milk. Must've been going bad, so they thought they'd get rid of it quickly this way. Upon checkout, I was told I would need to pay a $20 a day "preservation fee". I settled the bill and left. I thought it was odd as that was not what was indicated when I booked the room. The booking says that the price is inclusive of taxes and fees, excluding the resort fee. Roughly an hour ago I called to address this discrepancy. I wanted to address it with the hotel first before writing a review. I was also hopeful I would get this amount credited back to me. The agent at the front desk did not provide his name when answering the phone, but said they do not charge a resort fee, but do charge a "preservation fee". I continue to point out that the price listed was inclusive of any fees and taxes aside from the resort fee. The bill I was given, also shows my card was debited for taxes as well. I was able to deduce, by the end of the conversation, that based on the total amount the "preservation fee" was in fact listed as a "resort fee" online in error. I stated something to the effect of "Okay, that makes sense" to which I was left with the sound of the phone, slamming down and disconnecting. During my stay, the biggest highlight was the staff. Particularly the valet staff. They were exceptionally friendly and accommodating. Due to the nature of my work, I stay at least 100 nights a year at hotels around the world. The staff during my stay were some of the best I've encountered. Unfortunately, this last interaction over the phone cemented my decision not to return to this hotel. read more

Le Pavillon Hotel - Room rates inclusive of taxes and fees - Hotels Near Me - New Orleans, Louisiana

I am so fond of this gorgeous and decadent hotel, that I may begin regularly staying. Peanut butter and jelly sandwiches in the afternoon, and a glamorous bar in the evening. I will say that we checked in just after it rained so the room felt and smelled damp. This went away by the next day. I also wish the bartender stayed until 11pm (the hours advertised) so my guest and I could have tried a drink. We wanted to feel glamorous and sophisticated. read more

Le Pavillon Hotel - Hotels Near Me - New Orleans, Louisiana

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