The team at Leader Flooring is fantastic! We purchased a home built in 1999 with dated, 2 inch. plank, blonde hardwood floors. To take the house out of the 90's, we wanted to give the entire interior a white paint job (used Precision Painting - also great!). Next we wanted to put in 3,400 sq. feet of wide plank, super dark hardwood floors throughout the whole house. Also needed flooring durable enough to stand up to our two dogs. We obtained a few different quotes. One company said to "save us a lot of money" they would sand down the existing floors (essentially turning it into plywood) and lay new flooring on top of it. We asked additional flooring experts if they would proceed the same way and not one of them thought it was a good way to go. All other companies (including Leader) recommended removing old flooring to make sure there were not any moisture/mold issues underneath and leveling was done correctly. We found Leader Flooring on Yelp and decided to visit their showroom. We first met with Dan who listened to our needs and gave us a range of options. Their inventory of choices on both flooring and carpet is staggering. The showroom is beautiful and inviting and makes you want to spend time and explore. It was very helpful to have someone like Dan to navigate us through all the options. He asked good questions, made suggestions and gave us numerous options. We shopped around but ended up returning to Leader where Larry helped answer some more of our questions. Larry was very patient with us and treated us like we were their only customer. We chose an engineered, UV Oiled, 7 1/2 inch Oak floor in a gorgeous dark color. Dan came to our house to quote the job and made the process easy and pleasant. He offered suggestions but never pushed and was very efficient. We found Leader's pricing to be competitive with the marketplace but full disclosure; we didn't pick them on price alone. Their customer service was so professional and when a local competitor even had glowing things to say about Leader, we knew we found the right company. We had a very tight deadline to get floors installed due to coordination of full interior paint job and a firm move in date. We painted first and Leader put up floor to ceiling plastic sheeting all over our walls and kitchen to help us protect our new paint job - which they did beautifully! Jimmy was wonderful! He ran the project from beginning to end, always checking in with us to provide progress updates. We texted him at all hours with questions and he would respond immediately. He helped us choose our baseboard design and kept the entire project moving forward smoothly. The install team was phenomenal! The team was headed up by Fernando and whenever I visited the house for a walk through to check on progress, he was always happy to see me and very professional in addressing any concerns and providing updates. Joe was also great and answered any questions we had regarding project timing. The whole team hustled, worked very hard and even finished ahead of schedule! The work is beautiful and completely transformed our house. Now everyone asks if the house is brand new! Last but definitely not least, I have to mention their great office manager Rose. Rose assisted with coordination of getting our house keys to the install team and assisted throughout the job with facilitating team communications. Rose also helped me preview some preliminary carpet selections. Carpet for our staircase will be our next purchase with Leader Flooring. We are very happy Leader Flooring customers for life!
EDIT 4/14/15: We are thrilled with the beautiful job the installation team of Herman & Lester did on our staircase carpeting today! Work was excellent and fast with spotless clean up! Perfect job! read more