updating my review as I can't get anyone to respond to my concern that the massage chairs at this…read morelocation need upgrade! The new PF in Cedar Park is my go to now as they truly have the best updated chairs and equip...the hydro beds are still awesome at Leander but PLZ get some new chairs!

I have been a member of this gym for years now and I truly loved everything about it. Until they…read morerecently got a new manager. Diante has actually ruined this gym for me. I am the friendliest person anyone could ever meet, yet anytime I would have to visit the front desk when he was there he would just be cold as ice and honestly just very rude. It really bothered me at first until one day in the locker room I heard two women speaking about him and about their negative experiences interacting with him. But as I said I really loved this location and everything about planet fitness so I had my heart set on making it work. Every time I would go in I would go out of my way to say hello and smile at him. When I tell you this man would not even smile back at me once. I can't imagine why he dislikes me so much. I've never had an enemy in my life. But apparently from some of these other reviews I'm reading that is just his level of customer service. And it's poor. I really urge the owners to put him through further training or even better yet replace him. Because I guarantee you he's going to keep making this gym lose money with his air of superiority and rudeness.

Awesome place. Old school type of gym. Lots of great equipment, most of it is Rogue and looks new…read more Great variety of machines and top quality weight racks as well. Great place, definitely enjoying it.

I love the atmosphere and everyone that works out there is always so friendly. Jason, the owner,…read morelooks to be one of the only Fitness Competition coaches I've seen in this area and by the looks of it, he's real good at it. That being said, the new girl at the counter is really helpful. It would be cool if she could stop playing weird ass techno/rap remix music. 50 cent is great as is.

I had one of the worst experiences at this Anytime Fitness location…read more They called me asking if I had let someone in since no staff was available. I understand that's against the rules, and I immediately apologized and explained the situation. I even said, "If it's that big of a deal, just charge me the $50," considering my membership is only $25 a month. The staff member told me it was just a warning, so I thought the matter was resolved. The next time I came to work out, my door code suddenly didn't work. No call, no email, no explanation--just locked out after being told it was "only a warning." That is not good customer service. If you say something, stand by your word. I've paid my fees, traveled internationally, and used other Anytime Fitness gyms without a single issue--even in Japan. This has been by far the worst experience I've had with the brand. The gym itself is small, and the way this franchise is managed feels unprofessional and even a little unsettling, as if members are constantly being monitored. Overall: If you value honesty and consistency, I would avoid this location.

Tdlr: Desperate for money, sketchy. No care at all for customer experience - wants your money at…read moreany cost. Nothing is ever their fault, they always toss excuses at any problem and never take responsibility. Check the other reviews, experiences match up. The contract you sign with them also appears to protect them from being sued in a class action lawsuit. Something an ethical company needs right? Contract also appears to say they can use photo/video of members without permission. Seems to refer to advertising use. Screen shots included. ----- Full review: I tried to sign up at the gym I wanted to routinely go to. Management was never available and difficult to work with. I had to sign up at a different location. This has been a routine issue at all locations. Management is never there in hours I could come by in person, and they require you to do just that for everything related to your account or signing up for anything. I was unable to get any class or group schedules sent to me from the location close to me, despite reaching out several times. So I didn't use this gym companies services. Not once. Tried to get private sessions but the tangle of hoops to jump through with driving to the farther location at certain times to discuss it etc etc made me not bother. Anyhow, didn't work for me and wanted to cancel. Afterall, they wouldn't want to keep my money if they hadn't fulfilled any service to me, right? I hadn't gone even one time. But, they have the predatory practice of locking you into a contract and exit fees that cost as much as just letting it expire. Which I did. Or so I thought... after calling and texting multiple days to the manager previously asking to get let out of the contract, she decided the best course of action was to let an auto renew feature of the contract take place, and to just keep charging me longer when my contract was up. Ok, simple fix right? I can just get a refund and cancel right? No, they will never refund you. And even worse, they refuse to let you sign any cancellation paperwork until you pay renewal fees on a service you already asked to cancel months ago. Basically they hold your credit hostage to squeeze more money out of you. This isn't just one location, I reached out directly to the regional manager and was given the same lines and no offer for refund. $750 for absolutely nothing. This gym uses scummy practices done in bad faith. They know a customer isn't served by being charged after a contract ends, when they requested a cancellation. Any legitimate business would simply refund it and strive to keep a good relationship with the customer. They really only care about grabbing as much of your money as possible before you get out of this bad relationship. I'm also not a lawyer, but when I read through the contract it appears to state customers can never have a class action lawsuit against them (sketchy) and that they can use photo/video of customers (possibly in advertising campaigns, possibly also sell them) without consulting us first or paying us for usage. Yikes. Big yikes to everything about this place.

Challenging Aquafit class...crushing 2026 goals…read more.. LA Fitness offers an Aquafit class, which is a water-based fitness class that blends aerobic exercise, strength training, and flexibility work. All these modalities are performed in a swimming pool. In the case of LA Fitness it is an Olympic size swimming pool. It is a low-impact workout, making it ideal for people of all ages and fitness levels, especially those with joint issues or recovering from injuries or surgeries. The Aquafit class lasted 50 minutes and involved movements like squats, jogging, lunges, and kicks. We used water weights and water noodle to increase our resistance. LA Fitness' Signature Clubs is an elevated experience making you want to come back for more. Great class...great start to 2026

probably the best gym staff experience I've had thanks to marquan. He was extremely helpful in…read moreaccommodating me as a Service member. 6 stars.

Visited this Crunch for the first time and the experience was pleasant. This location is medium…read moresized (in my opinion) with ample parking. There is a kids section and it's open 24/7! There is plenty of staff available to assist if needed. They have a stretching section with big mats pre-arranged on the floor and ample foam rollers-really cool! My least favorite thing-they have spray and paper towels for cleaning, which is old school to me compared to wipes. Also, if you want your locker locked in the locker room, make sure to bring a lock! Unfortunately, that is old school as well. I'd still recommend!

Canceled my membership in person for them to say I never did and sent me to collections…read more Canceled my membership in August, in person before I moved out of state. I then Got a email in December stating I needed to update my my payment info, I called to speak to someone one over the and was told my account was still active and I couldn't cancel my member ship over the phone it would have to be in person. I told them to check the cameras cause I for sure was in there to cancel and was told the cameras don't go back that far I told them I no longer lived in Texas. They told me there's nothing they could do and to try to email some guy who they said was the owner. I sent a 4 emails and never got a reply. It's February and I just got a call from a debt collector saying I owe 260. What a fucking scam of a business. Definitely will be hearing from my lawyer.

Very very low rates. Very clean. 2 full court gymnasiums…read more Pick up Basketball is being played every night. Indoor walking track, full workout area with weights and cardio equipment.

This is a nice facility. Not nearly as many amenities as the YMCA though. They offer a few classes,…read morebut you have to pay for most of them in addition to paying for membership to the center. The gym has an indoor running track that comes in handy for cold and rainy days. A light selection of weights and nautilus equipment. They do offer child care, but very limited hours available. They also have a game room for game consoles. There is always a volleyball court setup in the gym. No pool or other water features available.

I've been at 9Round for awhile and this gym is amazing. The workout is great, it's a short workout…read morethat can fit into my busy schedule. The trainers are awesome, they make sure you're working hard, I think they give you more attention than other 9Round locations. I think what keeps me coming back is that there are no class times, I can jump in to the workout whenever. Y'all are the best!

The staff is amazing been going here since they've opened! I would 10/10 recommend coming for a…read morevisit and giving it a shot!

The coaches are super friendly and make the workouts fun I love all the staff here too! Been with…read moreorange theory since February when I moved to Austin from Colorado and didn't have any friends and have loved the built in community while working out! Read all the reviews... if you need to cancel don't worry it's 30 days notice and at your home studio. It says that when you sign up. :)

Best workout ever. Life changing!…read more However customer service is something to be desired here. Everything is fine until you cancel. The cancellation process is confusing and not user friendly. The folks at the front desk are useful up to a point but they aren't experienced enough to handle tougher questions. I reached out the OTF customer support folks to try to get my problem solved and they just turned me around to go talk to the staffing there. Ugh. No one wants a contract these days. I wish OTF leadership would figure this out fast.

We have been wanting to go rock climbing with the kids for a while and finally did! We did family…read morewaivers ahead of time and my wife had to do hers separate because she couldn't be added to family waiver because only one person over 18 on it. That caused a bit of confusion but we worked it out. But the cost for our family of five wasn't bad at all. We have a 5 yr, 9yr and 11yr old and had a blast! There were about five or six climbs that they all could do attached to the rope so they could belay down. Then there were some free fall climb areas that they also thought was fun. Then when my oldest was done climbing, we played some ping pong and he played the piano that they have there. So we easily spent a couple of hours there and will definitely be back! They also have an enclosed kids area for parties that looked cute. Highly recommend for some safe family fun!

It's a very fun way to get in shape and meet people. The gym is clean and safe. I'd definitely…read morerecommend going? PLUS: there is a cool food truck area attached to the parking lot so you can go eat or get a coffee then get back to climbing.