Outstanding service and professional staff. Private owned and cares about their customers. Highly recommend for all your vehicle service needs. Trustl worthy and honest shop. read more

I have been going here for the past 10 years. They are always honest they have done a lot of work on my car. Their prices are fair. I don't understand the bad reviews on here. I have sent at least 20 people there for work and everyone has been happy. I think the people that are unhappy are the people whose cars failed inspection and they didn't like it. read more

I have had nothing but reliable consistent service here. I peeked on Yelp the other day to see if they were offering a discount before visiting for my safety inspection. I was actually shocked at the bad reviews & went anyways. They aren't handing out hugs or anything but both of the gentleman joked & made small talk, one of them complimented my jewelry, the other chatted about his granddaughter visiting & him having vacation time. I was in and out in less than 15 minutes. E-z p-z read more

I have been coming to this shop ever since I bought my car, the mechanics are usually helpful and good with repairs other then the occasional incident. I have had at least 5 inspections done here and they always work with me very well. After working with John for the first time I will never be going back, he was in my face and aggressive all because I asked for a little help with something. Told me he is too busy when the place was empty, I was very disappointed with them and will make sure to let others know not to go there in the future. read more

I know what people are talking about, but I haven't had any issues with inspections and emissions. I've taken different vehicles there for the past decade. I just treat the main guy like the soup nazi. Don't say much. Be respectful. Know what you want and follow the rules. Primarily go there because of the short wait times! read more

They gave me a $.56 discount as a loyal customer I hope that these idiots go out of business asap. read more

Lee Auto Center Repair - I hope that they go out of business - Auto Repair Near Me - Centreville, Virginia

If you have any issues, you must call the Fairfax Safety Division (see picture) or VA State Police and talk to Officer Kim who supervises that station. Worst place to come get your service done in NoVa. The owner/inspector was so rude that he grabbed my personal military documents, in a file on the passenger side, and threw them while he was having a hissy fit saying "you are not listening." Waste of time. He also told me "call the police if you don't like it." Whoever rents him this location- please stop. And to the neighboring businesses- Lee Auto Center Repair will kill your revenue as no one wants to stick around the site after experiences like that. read more

Lee Auto Center Repair - PSA: Call the Safety Division to report any discrepancies with your service. - Auto Repair Near Me - Centreville, Virginia

Inspector had failed me for lights that have a slight scratch that he made and said it would reflect light off and blind people. Also stated my seats are illegal because he doesn't fit in the car. Save yourself the time and effort and NEVER go here. Especially if John H. Ramzi (inspector license number 23043) is there. All the poor reviews I guarantee are about him. read more

Lee Auto Center Repair - Dishonest Inspector (23043) John H. Ramzi - Auto Repair Near Me - Centreville, Virginia

The attitude and arrogance towards customers is absolutely appalling!! Just who do these guys think they are?!? I did a damn fine job of polishing the fogged up lights myself. Deprived of their earnings, the guy started pleading with me to ask if he can at least adjust the lights. There was nothing wrong with it. Charged me anyway. This place reeks of dishonesty and rude behavior. Stay away from these chaps. I was tolerating them till now. I'm not going to go back. I'm surprised how they are still in business. read more

Honestly, rating of 1 is too good for Lee Auto Center repair in Centreville, VA,. -2 is more appropriate for this business. I have so far encountered 3 people that work there in the front and back, all three are lacking in basic integrity for any business and come off as they do not really care for your business. Take your money and go somewhere where they really care for you as a person and care for your car. read more

I took my Honda Odyssey Van to Lee Auto Center Inc, 13616 Lee Hwy, Centreville, VA for getting the state inspection performed on the vehicle. The guy asked me to wait outside and took the car into the bay and came out and said two things 1. Your 3 engine mounts are broken and to fix the mounts, it will be around 800$ 2. Your headlight needs to be adjusted and it is 15$ We can do both for you. I asked him if he is failing the inspection and he replied of course. I asked him if I get it fixed outside and if I bring back will he reinspect without fee? He said yes but again insisted strongly that he can fix it and replace it with new engine mounts. He put the rejected sticker. I took my van to two other places a) Repair center without inspection facility b) Repair center with inspection facility Both inspected the van by lifting it up on the bay; inspecting underneath and also they did test drives and they both said nothing wrong with the mount. Checking with friends and many people have faced the same situations with the Lee Auto center and most of the time he has told reasons like replace brake light, replace brake pads, replace front light, and all sorts of reasons and has done this to many people and all of them stopped going to Lee Auto Center for inspections/repair. I made a formal complaint with the Virginia State agency with what happened and provided them with all records. Hope they automate state inspection like they did with emissions inspection with meters on exit ramps off of highways to save time and prevent abuse/fraud by these manual inspectors who try to get business when no one driving around during COVID-19 read more

Went to Valvoline next to Lee's Auto Repair for an oil change , went out Valvoline with a dead stater, Lee's replaced the starter on my 2016 Toyota Camry with 66575 miles, I only got a Charge Receipt and not a Work Order Receipt from Lee's , so I have no prove of cost of parts and labor, not normal, right, but I know what type of business THEY run, I could of made it an issue but I believe in honesty in business , I will not return to both businesses. read more

Went in for a simple inspection. Was told the headlights would fail before even starting. When I said to continue anyways, they passed but a tail light was out. I already had a spare bulb in the back but they refused to let me install it without charging for labor. Couldn't even borrow a wrench for a minute without being harassed. Rude and unprofessional service. Stay away read more

I have been here a handful of times, always for inspections or emissions. I am making it a point to never come back here and definitely will not recommend this place to anyone. The two men that work here and do the inspections are ALWAYS rude. I agree with so many of the comments on here. Do not give them your business. Go elsewhere!!! There is a reason there is never anyone waiting in line here.... read more

Even though I read negative reviews I ended up coming here because they had no wait. Besides, just to do State Inspection I figured they have to follow protocols and there won't be any problems.... There weren't problems but the inspector is such a mean little old man. I will avoid coming here from now on read more

Brought our 2006 car with 121,000 miles on it in for an estimate for repairs. Had brought it to the Acura dealership a few nights before so knew what kind of repairs were needed but we're too expensive (5400). So we thought why not get a second estimate and since we have had all of our vehicles inspected by Lee Auto Center Repair gave them a try. Got a call around mid-morning that the repairs would be low 3,000.00 to fix all the issues including a few more he had found. Told him I would talk with the wife but probably not since the vehicle was 16 years old we would probably move forward with buying a new vehicle. arrived in the afternoon to get the vehicle. The inspection guy offered to buy the vehicle? I inquired how much I owed them since they put some effort into their inspection and estimate for repairs. The mechanic said 60 bucks (half their hourly rate) that's when I noticed that the inspection sticker which they had put on last February had been scrapped off. When I inquired what happen both the mechanic and inspection guy denied knowing anything. Half the inspection sticker was on the drivers side floor. Sad to say but they were pissed we didn't want to follow through with the repairs and scraped our inspection sticker off to spite us. Now we have to find a new inspection station for future inspections. Honesty and integrity matter! read more

AVOID THIS PLACE LIKE THE PLAGUE. The mechanic, Labib Haddad, is a total crook and will try to rip you off in any way possible. I took my car for an inspection and they said I needed to replace a brake light bulb. Turns out they ended up ripping the wire and putting the blame on me, saying that I probably did it. Funny to say that I had come in for an inspection that prior year and passed. There was no way for me to even touch the wiring since it was tucked inside the trunk area. TOTAL CROOKS. AVOID AT ALL COSTS. read more

I've been coming here for emissions and state inspection. I've had no issues or problems with the people here. They aren't rude. They get the job done. I'm not here to make friends with them. Hint: bad reviews may be the reason why I don't have to wait in long lines. Went to Newgate Sunoco at 7:50 AM with 5 cars waiting to be inspected. Drove here and only one car was in front of me and she wasn't there for inspection so I waited maybe 10 minutes, got my car inspected, and was out. I just want to work to be done in a jiffy and I get it here. read more

Came here to get my inspection done. That was a mistake. I was told that I had a broken windshield wiper, but fortunately for me, the owner could replace it for $10. Somewhat skeptical, I told him, 'no thanks,' and he put a rejection sticker on the vehicle. I then looked at the windshield wiper for 10 seconds, and put the very end of the blade back onto the metal post. The owner told me that the car now passed, but I owed him $1 for the re-inspection. read more

This place has the worst customer service. I needed a vehicle inspection so I called beforehand and the guy I talked to told me to bring my car over. Once I got there, I went into the office and there were two customers sitting there. I stood there waiting at the reception desk for 15 minutes and nobody came out to help. I looked through the door that leads to the repair area and some employees were working on cars and others were just standing around. I went back out to my car and called the place again. There apparently is a phone in the repair area so I saw one of the guys pick up the phone. I told him that I needed a vehicle inspection and told him how I was waiting in the front office for over 10 minutes and nobody came out to help me. To my surprise, he raised his voice and said in a very rude tone, "I said we're open so bring your car over!" and before I could even say anything else he just hung up the phone on me. I was so angry that I just left. Never ever will I go back to this place. And I've already started to tell my friends never to go here either. read more

Got my Emissions test from here. Not the best customer service but they get the job done fast and good.

Came in for a safety inspection, half an inch loose part on my wiper blade and my car was getting rejected to pass. Money hungry place. Don't come here. read more

Awful, awful, awful experience. Inspection guy was very rude. Went in to get my emissions, was yelled at and called a b**ch. woah! I'm not and was really shocked. Told the guy he was disgusting and I left. Never to return! Just spoke to another inspector and he suggested writing the state police, who monitor inspection stations. The instructions are on the back of the little pink slip you'll get at check out. read more

Lee Auto Center Repair - Directions to write a complaint about inspectors behavior - Auto Repair Near Me - Centreville, Virginia

I have been taking my cars to Lee Auto Center for over 7 years now, both for Emissions and Safety inspections, and for maintenance/issues. I have seen management change but I still take my cars there because the mechanics are honest, and the service is fast. Sure the location and facilities are A+, but I'm not going to a mechanic for a plush lobby, I'm going there to get my car fixed for the best price available. I've found that Lee Auto has an extremely fair price for their services, and they have been open and honest with their recommendations. Sometimes, that even means not doing services that other garages might push on you. For the inspections, you have to wait in line in the car, but that is because their parking lot is small with a limited number of spaces available. I've never had a problem with any of their inspection personnel. In the end, it is the garage I trust the most. read more

Was charged $480 for alternator replacement, ~300% margin on parts makes me think i'm in wrong business. 277 parts 190 labor read more

These guys are crooks. I can tell these guys are up for money. My headlights weren't that fogged up but they claim they were and was going to fail the inspection. They charged 40 dollars to buff it and took them 3 mins. The difference?? Nothing.. I will not take my car for inspection nor emission test here. read more

They are scammers. They act nice when you initially go in and then as soon as they start the inspection then told me my headlights were too "hot" and they can't pass me unless they buff if out for $40. The middle eastern man, "fauriq", was rude, yelled, and you can't understand him. He refused to pass me unless I paid $40 to buff the headlights. We had to pay for the state inspection then left, we didn't want him to do emissions. Do not go here. read more

Lee Auto Center Repair - The rude inspection guy. His names Fauriq. He can't speak English and is quick to yell at you. - Auto Repair Near Me - Centreville, Virginia

They have 2 inspectors at their inspection station. they are VERY thorough when doing an inspection though. They don't rip you off, but they check everything. They said my wife's car's headlights were not aligned properly and they were not producing enough light (lots of grime/paint on the headlights). they aligned them and buffed/polished the headlights for about $40 total and then passed us. read more

I've gone here a couple of times for inspection, and that was ok. However, there's no such thing as customer service here. For an auto shop that's tucked away in a corner and right next to another shop that's competing, I say they need better customer service. I complained about a cost for "shop supplies" while trying to get an outer tie rod changed, because I was paying for the part and the labor, only tools needed for changing a tie rod are reusable tools, so I don't know where they get the nerve to upcharge. It wasn't about the money, but rather the way they let me know about it only after I asked about the total. Then when I slightly complained, as I was signing the paper anyway, the attendant snatched the form from under my hand, pointed towards the door and said "go somewhere else", and happily I did. read more

Rude inspectors and the guy at the counter yelling at us over the headlights, when we took it to another car inspection they said it was alright this place is a scam and no body wants to come here since it's not busy no wonder why, especially that guy named Labib Habbib, he says he has been doing this for 45 years, that is some bs and he is a scammer read more

As all of the other reviewers on here and google have mentioned this place is a scam. Let me start off with the first time I came here which was when I brought my own car for an inspection. They informed me that my windshield wipers needed to be replaced and I believe also that one of my bulbs was out. Nothing out of the ordinary and since my wipers were a little old I didn't read much into it. Fast forward a bit to when I then brought my wife's car in for an inspection as well. They failed that inspection as well for the following reasons: 1. Wipers needed to be replaced 2. Fog lights weren't working 3. Stated that 3 of her bulbs were burnt out 4. Headlights were too fogy 5. Headlights were not properly aligned 1. I thought it was a little odd that her wipers needed to be replaced as well since this is the ONLY place ever that has told me my wipers need to be replaced even when they seem to be working fine and I don't see any major deterioration. However, I probably would have let this slide and just replaced them on my own and have a re-inspection done for $1. 2. As far as the fog lights go, we had purposely taken the fog lights out because her car has a known issue where when you turn the car off the fog lights will sometimes stay on until the battery dies. This is a known issue due to some poor wiring. (Her car had this issue) I informed the inspector of that reason and stated that we had the bulbs in the glove box and I could screw them in to show him that the lights do in fact work fine. However, he refused stating that since I had touched the bulbs they could explode if we tried to put them back in. Yes that is what he actually said. While it is true that the oils on our skin can reduce the longevity of the bulbs it will not cause them to explode. 3. I find it a little odd that 3 bulbs were burnt out but since they were all in the back (break lights) it could have been possible. Unlike some of the other reviewers stated I did not try plugging them back in to see if they were simply loose, but apparently I should have. Once again, another issue that I would fix myself and get the re-inspection done at a later. 4. I've also never had any car fail an inspection for the headlights being too foggy but once again I could resolve this on my own. 5. This is the one that really gets me. While in the waiting room we were talking with another lady who was having her inspection done as well. She informed me that they stated her car's headlights needed to be realigned as well. This was pretty odd but even weirder was that last time she had taken her car here for her last inspection they had stated this same problem then as well. Also I believe they stated she needed new wipers as well. I talked with a coworker of mine that had been a mechanic for years before getting into IT and he stated that the only reason a car should ever need their headlights realigned is if it's been in an accident. Other than that this would be highly unusual and unlikely. All said and done they then gave us the total cost for all of the fixes (which was ridiculous) and asked if we wanted to have them take care of it. While talking with my wife about what I could fix on my own (the wipers, foggy lights, burnt out bulbs) to avoid some of the additional cost the inspector proceeded to get angry with me stating that he had things to do and we needed to make a decision now. At that point I told him we were done here and I would take the car somewhere else and pay the full price. I fixed the foggy lights, replaced the bulbs and that was it. We then took it to another place where they proceeded to tell us nothing was wrong with the headlight alignment and the wipers were fine. We also mentioned to them the issue about the fog lights and all they said was that they recommended having them removed but since they do work it wasn't an issue. The workers (including the owner) at this place are rude and I mean beyond simply not having good customer support. Yelling at a customer for discussing with your wife about what you want to do is uncalled for. I urge anybody else that has experienced these issues to report them to the police so they can be investigated. And please do yourself a favor and go anywhere else no matter if for repairs or even just an inspection. read more

It was fast, easy and close to where I live. It was $28 for the emissions test. The only reason why it wasn't a 5-star is because the guy who did my emissions test was clearly a smoker and he smelled like it. But he was friendly and he said it would take less than 10 mins, it actually did!! I'm coming here for my yearly tests!! If you live close, come here. I went around 12:50 pm on a Friday. read more

Had my jeep a/c repaired and the mechanic was fantastic and more than fair. Price was surprisingly less than expected. It was done within hours and had my jeep back the same day I dropped it off. Awesome business and will return as well as refer others to try. Extremely satisfied. Mischelle :) read more

My car died right at the end of a work day. We struggled to jump it and get it here before closing. We got there at 4:50 and they had closed (at least) 10 minutes early. This was really frustrating because if they had been open we could have at least dropped it off and had it ready to fix the next day. Instead I have to go home, find a way to get my car there tomorrow... unreliable service is really just awful in this kind of situation. read more

Called to ask simple questions and the representative started yelling at me.

Brought my car in for safety & inspection. Inspection Guy asked for my registration and as I was getting it out of my glove compartment he said "Don't you know how it looks like by now . . " with a yelling voice. Asked him to calm down and have some patience he said "I Don't Have Time for This!" Funny enough there was no one behind me. Brought this situation up to the owner and the owner continued to cut me off from telling my story and said "It's Monday!" I understand it's a Monday but when you yell at a customer then you are creating your negative environment. This is a place I will never go back again. read more

This place has the worts customer service I have ever encountered. It was heavy snow coming down and I needed my wiper blades fixed (a clip had broken off so the were not functional) side-note...I had three children in my car under the age of five... the guy made me wait over 15 min. while he smoked a cigarette then slowly walked his way over to my car only to tell me that he doesn't service cars with snow on the roof because it will "mess up my garage"..... unreal!!! never again will I step foot in place and I suggest you not waste your time either read more

Why did I come here again? Only pave that isn't busy for inspections. ...oh for good reasons, they'll nickel and dime you on everything. First inspection didn't pass because I shouldn't have white bulbs on my headlights...which were store replacements which passed at this same place last year. Replaced them with yellows and what do you know? Now they're of by 5 inches and need to get readjusted. I can't do this since I don't have a calibration device for light and measurement. 15 more dollars. It's the last they'll get from me. Save your time and money and go to the Korean place right next door. Also both inspectors talk to you like you're a child or know nothing about anything. I'm sure it's cultural but you I can only tell you that in America you're being a jerk. read more

The worst customer service experience Ive ever had. Do not visit this location for inspection or service. The employees were beyond rude!

I trust these guys with all of my cars. Including a supercharged range rover and a highly modified c6 corvette. They have always been very honest, and provide extremely fast service. I take my vehicles here for all service, even those that are recommended by the dealership to maintain warranty. A great example is rear brakes for my Range Rover. The dealership wanted 880 dollars, Lee auto took care of it for 189 dollars including parts and labor! A+++ read more