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Hanania Chrysler Dodge Jeep Ram

3.5 (70 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 week ago

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William G.

I have really loved my car buying experiences at Atlantic Dodge Jeep in Saint Augustine. I've purchased two from here and overall - couldn't be better! I will say that my experience with the service department leaves a lot to be desired. I'm sure they do their best but I suspect they're just too busy to really take care of customers like I'm used to at other dealerships that I do business with.

Jeep, Jeep Wrangler, jeep pup, dog
Cierra T.

They made my experience so easy and fast purchasing my new '22 Wrangler! Very thankful to have stumbled across this dealership for the great product, prices and customer service. If I was in the market for another vehicle, which I'm hoping now not to be for a long while, I'd gladly return! The new jeep pup approves too!

2023 Toyota Tacoma SR5 4wd XP Predator Package

Bought a Pre Owned Truck at a great price. Adam and Eddie made this experience very quick and laid back at the same time. Got me the truck I wanted with a lot of great options I wouldn't of had in a brand new truck unless you paid a hefty premium. This dealership is locally family owned and does business the right way that needs to be put back in society as a whole. The whole process was very comforting and positive the whole time while being laid back too. Super happy with my purchase and would recommend this dealership to the new buyer or experienced buyer. They have a new 392 wrangler under $90k right now which is a stealll.

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2 years ago

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Anthony D.

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1 month ago

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3 months ago

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5 months ago

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1 year ago

Brian the sales manager worked hard to match internet pricing that wasn't previously honored.

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2 years ago

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Anthony D.

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4 years ago

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Anthony D.

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3 years ago

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Anthony D.

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5 years ago

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Anthony D.

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2 years ago

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Anthony D.

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6 years ago

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Anthony D.

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2 years ago

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Anthony D.

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3 years ago

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4 years ago

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Anthony D.

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4 years ago

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Anthony D.

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4 years ago

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Anthony D.

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4 years ago

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Anthony D.

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4 years ago

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Anthony D.

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3 years ago

Just a small old school honest dealership. Wish more dealers did business this way!

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Anthony D.

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3 years ago

adam was the best salesman i've ever dealt with. so professional and quick. i would definitely recommend him to anyone.

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Anthony D.

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5 years ago

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Anthony D.

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3 years ago

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8 years ago

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Atlantic D.

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5 years ago

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Anthony D.

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3 years ago

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6 years ago

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Anthony D.

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6 years ago

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Anthony D.

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12 years ago

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Atlantic D.

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7 years ago

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Anthony D.

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3 years ago

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Atlantic D.

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7 years ago

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Anthony D.

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9 years ago

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Atlantic D.

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7 years ago

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Anthony D.

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9 years ago

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Atlantic D.

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4 years ago

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Anthony D.

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4 years ago

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Anthony D.

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5 years ago

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Anthony D.

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5 years ago

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Anthony D.

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5 years ago

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Anthony D.

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13 years ago

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Atlantic D.

Thanks for the kind remarks !

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Page 1 of 2

Ask the Community - Hanania Chrysler Dodge Jeep Ram

Review Highlights - Hanania Chrysler Dodge Jeep Ram

After getting the runaround from a few other CDJR dealerships I reached out to Anthony at this store in Saint Augustine.

Mentioned in 5 reviews

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Jack Hanania Buick GMC Sales

Jack Hanania Buick GMC Sales

2.3
(25 reviews)

The dealer's CSR, Lindsey, saved the day for our road trip! This dealer is my primary maintenance…read morefacility and Lindsey is the goto CSR. She is always above and beyond any expectation. On the day of my trip as I left home, two new issues manifested that were not urgent. Yet for a long road trip would have been a major nuisance. I called service and Lindsey arrange to get us in quick. Before we arrived, she had already checked the status of all parts that might be needed to correct the problems. Knowing the situation, she even had the techs on standby. They had us in and out in under an hour. Unbelievably fast! Thank you for helping keep my trip enjoyable and check engine light free!

Yelp Review Draft (Final Corrected & Verified) I do not…read morerecommend this dealership. My 20-year-old son put $10,000 down on a used vehicle purchased from this dealership. The remaining balance was financed through a bank. Shortly after purchase, the vehicle developed serious engine problems. When the issues began, we contacted the bank immediately and explained what was happening. The bank advised us to also contact the dealership, which we did. Despite being fully informed and involved, the situation has only escalated. We were later told by the general manager (Rick) that there had been a mistake on the dealership's part regarding the warranty. Because the warranty was not properly submitted, diagnostic testing that should have been covered was not. Even after acknowledging this error, the dealership has refused to take responsibility for the resulting costs. The first diagnostic facility informed us they did not have the proper programming to diagnose a Jeep, forcing us to tow the vehicle to a Jeep dealership for accurate engine diagnostics. Those diagnostics revealed extensive engine issues, with repair estimates exceeding $10,000. Despite this, the original dealership demanded that we pay for diagnostic testing and towing back to them. We were initially told the dealership would cover towing costs. That did not happen. Instead, my son was pressured to pay $220 to release the vehicle, and then required to pay $310 out of pocket for towing, because the dealership claimed they did not have a credit card available to pay the tow company. This later proved to be untrue. We paid the towing cost ourselves. That $310 was money set aside for a rental car, which my son needs to travel to and from school. Because we were forced to pay towing costs that should not have been ours, I am now unable to secure a rental car for myself and must rely on others for transportation. This has caused real and immediate hardship. On top of this, we are already paying for a rental vehicle, adding further financial strain. Rather than issuing a refund, the dealership is now pushing a trade-off that would result in higher monthly payments and increased insurance costs, which is not an even exchange and does not resolve the original issue. What is most concerning is the manipulative nature of this process, particularly given my son's age. The situation appears to be controlled entirely by the general manager, leaving my son without meaningful options. Multiple people have observed this behavior. This is poor and unethical business practice. We did everything required of us as buyers. Yet we are now facing mounting debt, stress, and expenses due to a vehicle that was not road-worthy. We are requesting a full refund of the $10,000 down payment, along with reimbursement for diagnostic testing, towing, rental car expenses, and related costs (including accessories purchased for the vehicle that are now unusable). Important warning to future buyers: Do not rely solely on Carfax. For any vehicle purchased from this dealership not just Jeeps insist on a full engine diagnostic test before purchasing. Based on our experience, I cannot recommend this dealership to anyone.

Family Kia of St. Augustine

Family Kia of St. Augustine

2.3
(90 reviews)

My salesman was competent and helpful. Richard made getting a vehicle easy with options that made…read moresense. I would be happy to recommend him! However the dealership it self would get 1 star. I was told repeatedly that I would get a tax credit of $6000. Because I acquired the suv before the end of 2025.. I went to my accountant and was told OH NO the dealership is the one that gets the tax credit. I went to the dealership and made an appointment to meet with the GM on Monday. Went to the to the meeting and the GM said that the dealership wouldn't do anything about what I was told.(this was with a lot of attitude, to point of being rude!) I did say that I would post a review about this.... He didn't care. I left the office to tell my salesman what happened during the meeting. The GM came out of his office and told me to leave the dealership with no explanation other than his face being bright red. I have a lease on my vehicle and what do I do about service???? **I would make sure anyone at the dealership tells you that you get everything in writing.**

I'm beyond frustrated. I was sold a car at the dealership. Everyone seemed to be really nice and…read moreaccommodating. The price of a Kia Carnival was extremely reasonable, which should've been a red flag. I looked up the Carfax. The car was great; my wife and I had a great experience purchasing a car. We came from Tampa to this dealership in St Augustine. Once we drove the car away, the main display was flickering and work go black intermittently. I sent a video of this to our salesman, and he never responded. We called. Nobody responded. We ended up taking the Carnival to our local dealership. They couldn't figure out the issue. After about four times in the shop they actually resolved the issue by replacing the screen and then fixing some of the wiring inside the dash. Six months now, the issue started again. I believe I was sold a car from this dealership and the knew that it had a faulty screen and or electrical issues. I'm not sure what to do at this point. I'm extremely frustrated. Today, June 13, 2026, the car is going back to the dealership for service. I never want to leave a bad review. In fact, this is annoying that I have to take the time to do this, but I truly believe they knew the car was not functioning properly when I was sold the car. And there was really no way for me to tell from the Carfax that there was an electrical issue with this vehicle. This is no fun. And I want you guys to be aware that they could be selling cars that are not functioning properly.

Hanania Chrysler Dodge Jeep Ram - car_dealers - Updated June 2026

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