Very honest Old School Does Professional Work he is a no nonsence…read morequitet Owner which has had over 50 years experience and very honest.

SUBJECT: KEN'S GARAGE, WICKLIFFE, OH On Oct. 28,…read more2024, I took my car for repairs to Ken's Garage, in good faith. The check engine light was on, as well as a diagnosis of 'replace catalytic converter' from Auto Zone. I asked Ken if he could fix my car, he replied 'yes, with a price of $300 to $400.' On Oct. 29, he replaced the catalytic converter, downstream sensor as well as a front pipe. And a surprise bill of $970.01. Three weeks later, the light came back on again. Saw a retired mechanic for advice, he said Ken is responsible since he fixed my car, Ken became angry when I mentioned that. I also went back to Auto Zone, same diagnosis. Returned back to Ken's. On Nov. 21, he replaced the converter again, said said the converter he replaced was defective. Three weeks later, the light came back on again. Went to O'Reilly's, same diagnosis, besides a 'bank one', sensor diagnosis. Returned back to Ken, he became irate, lost his temper, yelling, and said he would not replace the converter again ( I did not ask him to do that) and he would not fix my car, that he was not responsible. I became upset. He then told me that there was nothing wrong with the original converter. Surprised, I asked 'why then would you replace a good part, if it is not necessary. He became defensive, yelling - 'accused me of insisting' that he replace the converter. I did no such thing. He lied. He never called me to say the converter was okay. I replied that since I know nothing about cars, I would not insist anything because I am not a mechanic, you are'. He proceeded to tell me he only told me that the converter he replaced was defective, so he would get reimbursed by the supplier. Isn't that dishonest??? After all this, my car is still in the same condition as in Oct., only at a $970.01 loss. I took my car to E Check and it failed. Ken's so called receipt was not acceptable. They had to make a special call to get me a waiver, but my car is still not repaired. He is blaming my car and not his work. Thanks for nothing, Ken! Recently, another mechanic put a diagnostic on my car, pin pointed an upstream sensor, said codes means many things, and the bank one is an upstream sensor that Ken should have replaced in the first place and avoided all this trouble. Ken did not act in a professional manner, refused to finish the job. Ken was attempting to blame me, a senior widow, spoke very disrespectfully - that he should be ashamed. When other negative reviews are on his website, he writes a rebuttal and blames everyone except himself. I have the diagnostics as proof, other mechanics as well as E Check. Out of 1 to 5, he deserves a 1, the lowest Annie B.

Dave has been our family mechanic for many years. He's speedy, considerate and always able to help…read more I have been recommending Dave for as long as I can remember.

While eating out after work a couple of weeks ago, someone backed into my car in the parking lot…read moreand shattered my back bumper. Luckily the car was still drivable; after dealing with the insurance company I needed to get the bumper fixed, which was actually a pretty big job since it included a number of the modern sensors to warn of blind spots and cross traffic. I went to a couple of the better collision centers near me that were highly rated on Yelp. I ended up picking LJI because they had a great facility and really took charge and reassured me that I would be in good hands. The LJI in Beachwood (they also have a facility in Cleveland Heights) is located on Chagrin just East of I-271 in the same building as Choolaah. Once inside I was very impressed with how clean and modern the shop and the office are. The waiting room is very nice and features a small boutique. Once I arranged for them to get the claim from Progressive they handled everything including setting up the rental and let me know that they could get me in the next week. Dropping off the car was easy and the rental was there and ready to go. The estimate was that the car would be ready in about 1 week and they might send it to the Cleveland Heights shop. After a week I got a call letting me know that the car should be ready the next day and then a follow up call to let me know when the car was done. Picking up the car was also easy, the cost to me was only the deductible, minimal paperwork and of course turning in the rental. The repair job was excellent, the back of the car looks brand new, in addition they actually cleaned the car inside and out. Exemplary work and a great job of going above and beyond. I really appreciate how easy they made repairing my car, the staff is great, they communicated with me when they promised and delivered as promised. LJI is clearly one of the best auto collision centers and well worth using if you need auto body work done. I would highly recommend that you consider them.

LJI is exceptional in terms of its professionalism, customer service, organization, timeliness &…read moreand efficiency. They welcome you regardless the year, make or model of your car. It doesn't matter if a big or small a repair is needed. They are honest and and have deep family roots in the community. Highly recommend.

Transmission Engine Pros exceeded all my expectations! From doing thorough research to discussing…read morethe details with Todd and scheduling service for my truck, it was evident that they prioritized outstanding communication and top-notch workmanship. I recently had a thorough transmission overhaul, and the results were impeccable. I truly appreciated the respectful treatment towards my vehicle and the high level of professionalism and expertise displayed by the auto and transmission specialists, Nick and Sal. It's clear that Transmission Engine Pros is the ultimate destination for any auto repair or diagnostic needs. A huge thank you to the team for a fantastic experience and for getting my truck back on the road in great shape!

Very BAD people and they SCAM their customers!!! I honestly do not recommend this place they will…read moretake thousands of dollars and don't even get the job right!! I was very disappointed when they changed my transmission and it still makes a noise and they can not do anything about it. Nobody was trying to help and everyone is putting blames on the other guy. The owner his name is Nick is very unprofessional with his customers. after me paying almost 5 thousand dollars and the transmission still makes a noise and they can't do ANYTHING about it. Very unprofessional and very bad service!!!

Always a 5 STAR *****!! Amazingly knowledgeable…read more.. Never disappointed with their work!

Awesome place Great prices very friendly My car looks great…read moreand I will take my Car there again if need be and I will recommend them

As someone who is very particular with who works on my car, I was very impressed with Mike and his…read morecrew at Westpark Automotive/Tallon's Garage on Triskett Rd. After being skeptical of a repair list provided to be by a local car dealership, I decided to visit Westpark Automotive. Not only did Mike at WP Automotive confirm some of the repair requests weren't necessary, he took the time to explain why. His prices for the remaining and necessary work were cheaper than the car dealership. Westpark Automotive is a NAPA shop, which was important to me. I know from prior experience, NAPA shops use NAPA premium parts which are higher quality than what a regular person buys off of the shelves at their corner NAPA Auto Parts store. After inspecting the work that was done, the pride in their work is evident. They don't cut corners. It's clear to me they are honest, highly skilled and competitively priced.

The prices weren't bargain basement cheap, but the service was very good. I got my car back within…read morea day, the issue was actually solved (it was a few months ago, no recurring trouble), and the mechanic suggested cheaper/simpler alternatives to what others had suggested. I'm not a car person so a mechanic I can trust is important to me, and it seems like I found one here.

My insurance company told me to call 2 places to get estimates. When I called, as soon as the…read morewoman on the phone heard my work schedule, 8:30-4:30, she kind of groaned and said, "Well, 4:30 is our last estimate. We may be able to get you in at 4:45. It was obvious that she was not willing to budge. There was silence. I believe she was waiting for me to tell her that I could take off a day of work. I'm unable to do that to get an estimate on my car.

I can't recommend Axelrod enough to anyone who unfortunately needs to visit an autobody shop. They…read moreare a Tesla approved repair center. I brought my 2023 Tesla Model Y in to repair the front bumper, and received it back in factory condition. In addition, Maria at the front desk is an absolute joy to work with and talk to.

These guys are great! They are fairly priced and I've never felt like I've been ripped off by them…read more They once took $20 off an alignment because it was easier than they thought it would be! Who does that? I've never had an issue with any of the work they've done on my cars for the past 20 years.

Kevin and his crew provide amazing service and are the most honest mechanics I've ever dealt with…read more They go the extra mile to make sure the best service is provided and I wouldnt go anywhere else!