0 out of 10, would not recommend!! My car was damaged during the hail storm on April 16. I took my…read morevehicle to crash champions on April 28. They originally said 2-3 week. I was totally fine with that, there were a lot of vehicles that were damaged and I know they were going to be busy. CUT TO 4 WEEKS LATER.... No phones calls or updates. I would periodically check on my vehicle, using my app on my phone. Car was moved once. I then received a call from insurance about my rental vehicle. When I spoke to someone at my insurance company they also did not have any update on my vehicle. They were not sent a repair invoice. I called crash champions several times, either had to leave a message or was told they would check on it and call me back, which they didn't. I finally spoke to someone the day I had to drop my rental vehicle off after having to stalker call like an ex-girlfriend. Magically my car was done. Great, go pick it up and not only does my windshield have the same chips in it, now it's completely crack from the passenger side to the driver side. There were still dents on my car and a missed paint chip. Which all of this was previously discussed. So Now I have to bring my car back at a later time when they get my windshield in. Fine again I know they are busy. Fast forward two weeks later, I call to check the status. Not only did they have my windshield, no one called to let me know. Ok told me to bring it in on Wednesday. I get there and no one knew I was coming, didn't have an appointment and the rental car was also unknown. They called the person who scheduled me, and Enterprise responded to get me quickly. Getting ready to get my rental and then I'm told the paperwork has not been sent over yet, since crash champions is covering this rental. I sat there for over an hour. Finally they sent the paperwork and I got the rental. Over a week later and they finally call me that my car is ready. Fantastic.......not ! They missed a dent that I circled in marked when I dropped it off last week. They are going to fix it but that's another day without my car. With that being said, I do realize that they had so many vehicles to work on. The time management and lack of communication is the biggest issue. I will never come back to them. Side note, Michelle in the front office was very nice, and Enterprise employees were fantastic. I finally have my vehicle back and it is July 10th!!!! Not to mention the inside of my car was dirty af!!! They didn't care to even wipe it down. This was after I even pointed out to them how dirty they made it and told them they needed to clean it, they did not. At that point I was irritated and just clean it myself!

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.

I do not have anything negative to say about Frankie & Dylan's! They were fantastic from start to…read morefinish. The only reason I needed their services is because some fucktard let a full cart run into my car. A horrible dent in my front quarter panel and an $800 fix it bill. But Frankie & Dylan's worked with my insurance and the whole thing was smooth! 3 days later I had my baby back again in FANTASTIC condition! If the need arises (and I'm sorry but I hope it don't!) I would definitely use them again!!!

Exemplary service. Frankie and Dylan's did an excellent job fixing my car and Jenna was…read moreexceptionally wonderful. I highly recommend this place for all your auto dings.

I never write reviews, but was hugely moved by the customer care I received at Solon Collision…read moreCenter. Not only did they replace the bumper as directed by the claim. They also detailed my car inside and out. They even buffed out a minor scratch on a rear panel that was not part of the claim. They truly went above and beyond what was required. I was expecting a repaired car , and got a rejuvenated car. Thank you so much.

I've used them at their last facility in Solon and just stopped by for an estimate at the new…read moreplace. They made it look like the damage was never there on my car before and I'm sure I'll have them fix it again this time.

Not a good experience at all. My jeep needed the front fender replaced and the door painted after…read morean accident. The day I picked it up, the new fenders light bulb was broken off inside the lens not working, the fender wasn't in line with the door and hood, the door had fish eyes in the clear and a buffer burn. I made another appointment to get these fixed which they did, no charge. Again, I had to pay for another rental car for three days though. While it was there I decided to have them replace the seat bottom foam and cover I had bought at the jeep dealership. I picked the jeep up discovering that upon reinstalling the seat, they poked a hole in the new oem jeep 600.00 seat cover and scratched both the door panel and sil plate with the metal seat track. Also, the air bag light was illuminated on the dash. They agreed to purchase a new door panel and sil plate, but the cover is no longer available. I suggested they repair the old one for me to have as a spare and leave the new one on with a hole for fear of more damage. That would not be anywhere close to the cost of buying a new one. It took several phone calls, stop ins and emails to get those parts from them. After many many months of the seat cover being at the shop, with the owner saying it would get repaired after I stopped to see, I gave up and picked up the unrepaired seat bottom cover, now covered in dust and dirt. Chapter closed at least. I don't just leave negative reviews, it's not my thing but I have never had to call, email and stop in a place of business so many times to get something fixed, yet not completely. This was an extremely unprofessional transaction. Each time there were easily seen things wrong. I understand things happen, but this was all in lack of quality control, honesty and follow through.

I took my truck to Highland Auto Body & Collision for repairs and must say Bob's team did an…read moreOutstanding job. Great Work was done and the price was very fair. Bob's shop was better then 5 Stars. Thank you Bob and Team. Dan Chorba

Brought in sons car for oil change and then found out brakes. Initially just the oil change but we…read morewere lucky they could also do the brakes today!! Ordered a Bronco few weeks back not yet ready but we knew that going in. We'll get our Bronco anytime 2-10 months!!! We also sold them our f-150 and got the best rate over Vroom and Carvana. Check them out.

I'd avoid this place for any EV maintenance if you can. The scheduling and parts staff are helpful…read moreand can get you set up, but the actual electric vehicle maintenance team should be avoided. If you pay $50k for a car you should at least be treated with respect. The only EV guy here is unprofessional and condescending and isn't well versed in Ford vehicles. I wouldn't recommend this place unless it's a last resort.

A deer hit my truck and set off my airbags. Took my truck to Bainbridge Body shop and they did a…read morefantastic job. Had an issue after I picked up my truck, took it back to Bainbridge Body shop and they immediately took care of the problem. Excellent local body shop and I highly recommend them for all your auto body repairs. Customer service is A++++. Thanks Bainbridge Body. Will definitely use them again if needed (hopefully I won't LOL)

We have used these guys for years. I can't say enough good things about them and the quality of…read moretheir work. Honest, fair, fast are just a few things top of mind. They work on all vehicle types (including Teslas). Highly recommend!

Needed work done on my van, went and was quoted the job would take 4 days for $$$. He told me he…read morecould take my van in 2 weeks. I dropped my car off the Sunday before and didn't hear from Rob by that following Friday so I called him. No answer so I left a message to see when my car would be done since it was past 4 days. Waited over the weekend and called back Monday no answer or call back. Called Tuesday no answer or call back. Spoke with Rob on Wednesday finally and he said he was out a day and it will be ready Thursday night he will call. No call Thursday night so I called Friday to see. No answer or call back so I decided to stop by the shop around 6. I caught him off guard and my van was in the shop. He said it will be done Saturday between 6-7 and he will call me. No call Saturday. I called Monday and he answered and said he was waiting for a base that he ran out of so it will be ready Wednesday by 7. He called me at 7:40 Wednesday evening but I was not able to answer due to a meeting. I called Thursday and he said it was ready to pick up. I went at 12:45 to pick up on my lunch break and it was not finished. He was still washing it after making me wait 10 min at the door. The big repair is fixed but the work is sloppy and not all scratches are buffed and painted. He said he is sometimes a one man show, I said I understand but you need to communicate . I am unhappy with the work that was done for the time he had my van. The time he had between the quote and my van going into the shop he should have checked supplies so he could have kept the 4 day time line not 18 days!!! I would not recommend him to anyone!! He is also cash only!

Loved the work they did and priced very reasonably. Their estimate was 3 times lower than the…read moreplace we went to first.