Even though some reviews may have not been perfect. Put yourselves in their shoes of dealing with…read moreunwanted animals and irresponsible owners daily. I've been here and it is always busy . Yes maybe the bed side manner isn't perfect but I get stressed just thinking of what they deal with everyday. Be patient.

They make it nearly impossible for you to adopt any dogs due to us have toddler children. Waste of…read moretime and energy. We went to every dog over 20 + available and had dumb reasons to why we can't adopt them after they saw we had two little kids with us. Saying the dogs to shy, this dog is to hyper this dog is to timid, this dog barks blah blah blah we ended up walking out.

For context: this happened 9 years ago back in 2017. I am finally writing a review about this…read moresituation because it still BAFFLES me to this day. We still crack jokes about this situation at any given time. At the time I was 13 years old and my mom and I were looking for a small dog to adopt. We were browsing shelters all around DFW trying to find the perfect fit for our family. We stumbled across Second Chance and decided to take a look at their small dogs, and that's when we found the cutest little brown Chihuahua! She was perfect, super adorable and amazing temperament. My mom and I instantly fell in love with her and were practically begging to fill out the adoption application. Once one of the adoption counselors sat down with us, she asked us basic questions (have you owned a dog before, was the dog spayed/neutered) etc! Basic questions that we easily had the answers to. Then the lady informs us that the little dog is heartworm positive, and asks us if we know what that is. Well yes we do know what heartworm is! She then asks if we have ever had experience with a dog that is heartworm positive. (This is when it gets absolutely ridiculous) My mom, thinking she was adding important insight and HOPING to inform the counselor that we will in fact actively treat her condition, said that she did have experience with a heartworm positive dog.....WHEN SHE WAS 5 YEARS OLD. IN MEXICO. IT WAS HER FATHERS DOG. My mom, at no fault of her own, once again let the counselor know what this was literally 25-30 YEARS AGO. And it technically wasn't her dog. She just grew up with this dog and knew that when her father first adopted it, it was heartworm positive. And of course they treated and cured the dog of heartworm as well! But, it didn't matter. The lady took the little dog out of my hands and said they don't adopt to anyone who has had a dog in the past that was heartworm positive. My mom was baffled and once again tried explaining that it wasn't her dog. They didn't care. I was sooooo upset and honestly I was mad at my mom for even saying anything but in retrospect it wasn't her fault. That rule is absolutely ridiculous especially if it apparently counts towards when you were a child with no autonomy over what animal happens to be in your life. I don't know if they still operate like this, but do yourself a favor and just go to Operation Kindness. A million times better and amazing customer service as well. This is where we ended up finding our new member to the family, Bella! This place definitely has first come first serve on animals but with their STAFF (as seen in other reviews posted) and they make it very obvious by the insane rules and "criteria" they use for adopting out a dog/cat. I am 22 years old now and still would not recommend.

Second chance rescues dogs from kill shelters…read more If your looking for a dog,stop here first.. Great animals

Adopted a puppy from them and also get my dogs vaccines done through them. All super easy to work…read morewith! Very cost effective! Great people doing great work.

I adopted my dog from Operation Kindness and am extremely disappointed with my experience…read more Before and after adoption, I specifically asked about the lumps on my dog's body on multiple occasions. I was told they were simply fatty pockets and not a concern. Because of those assurances, I trusted that there was no serious underlying issue. Unfortunately, after my dog began experiencing serious symptoms, he was taken to a veterinarian and then a surgeon, where we learned he actually had hernias that required emergency surgery. The hernias had become severe enough to affect his bladder and bowels. Even more concerning, the surgeon believes the condition had likely been present for a long time. I was also never informed that a previous hernia repair had a high risk of failure. Had I been given complete information about his medical history and the risks involved, I would have monitored him differently and sought treatment sooner. I understand that rescues cannot predict every medical outcome, but adopters deserve accurate information and full disclosure about an animal's health. Being told multiple times that these lumps were fatty tissue when they were actually hernias has caused my family significant emotional distress, unexpected veterinary expenses, and put our dog's health at risk. I hope Operation Kindness takes steps to improve communication and medical transparency so future adopters can make informed decisions and pets can receive the care they need before conditions become emergencies.

We adopted two cats from the shelter this summer and could not be happier. We were looking for…read more'less adoptable cats' and got a 3 legged cat and an older cat who was VERY shy. It took almost 3 weeks before we saw the shy one but now he is friendly and loves attention. I am so impressed with the quality of care our shelter provides. THANK YOU. Fur Baby Mom

Excellent compassionate service! Open 24 hours and they really take care with your pets. The best…read moreI have found in North Texas!!!

I would advise anyone looking to work with this organization against it. The representative I…read moreinteracted with was very unprofessional. They were difficult to work with and I believe they lack important social skills it takes to run a non profit organization. I was blamed for the loss of my dog (which I did not lose) and I was told it was all because of me she had not been caught yet. I have had severe anxiety from the experience of losing my dog that I have had to go through extensive therapy to cope with. The rest of the team are wonderful and they have the right intentions.

From the owner: Mutts and Mayhem Emergency Search and Rescue (MMESAR) is a 501(c)(3) nonprofit organization founded…read morein 2013 by two active duty Paramedics. MMESAR operates a unique and specialized boots on the ground Team providing a coordinated effort in the response, search, rescue and capture phases for sick, injured, and elusive animals in Collin County and immediately neighboring counties. MMESAR does not charge a fee for our services. We receive no federal or state funding and we rely solely on donations from generous individuals, businesses, foundations and grants to support our programs and services. *Cases outside of our service area are accepted on a case by case basis and are based on available resources.

Moka's Dog Rescue- Jim Bowie Adopted Selena to us in…read moreNovember. Five months later, she is gone. Dermoid Sinus, is a genetic 'defect' sometimes found in Ridgebacks. Sadly, after the adoption fees, shots, mange treatment, surgery and three in office procedures to try to alievate the swelling, she is now gone. He was kept aware of the situation, but offered nothing but prayers. Please do not consider adopting from Moka's.

The folks that volunteer with Moka's basically dedicate all their free time saving dogs from being…read morekilled at the Collin County Animal Shelter. Anyone in the market for a dog or cat should check Moka's or the shelter first. It's residents of Collin that send these animals to death row at the shelter. And it's going to take residents to spay, neuter, and adopt locally to corral this massive problem. Moka's has adoptable dogs at Petsmart in McKinney every Saturday and Sunday from 11-4.

We called for a duck that had a terrible fish hook in its foot, and they said they'd get it done as…read moresoon as possible. That was a week ago, and today we found that same duck on the frozen pond dead with it its beak stuck to the same fish hook on its foot. I wouldn't trust these bastards at all with any issue that comes up here for animals.

I spent about 30 minutes outside this shelter today knocking and calling them during OPEN business…read morehours and no one was there to help. Locked door with someone's stuff inside on the desk. Was really looking forward to adopting here today. Too bad whoever was working was no where to be found.

We adopted Winnie from Pooch Savers, and we absolutely love her! This is a truly great rescue. Two…read moreweeks after coming home, Winnie got sick, and Scott was amazing--he actually came out to our house for a home visit and brought her medicine. We couldn't be more grateful for their dedication and support. Highly recommend!

They are AMAZING! They truly vet their adopters to make sure the pup goes to a great, safe home…read more heart is in the right place and make sure animals are taken care of before handing a pup Over. I wish all shelters were like Poochsavers.