Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

We are so happy with this company! Bearded Phool has been taking care of our spa and cowboy pool,…read moreand after trying four different companies in under a year, we were starting to feel like pool-maintenance nomads. Two companies were "all set to start"... and then never showed up. Both had great reviews and even better excuses--none of which came with an actual follow-up. Another company did a nice job, but the price was so high we felt like we were financing a small yacht. Then we found Bearded Phool, and every week our cowboy pool and spa are sparkling like they're auditioning for a magazine cover. Their communication is fantastic--photos, a weekly report, and if I ever have a question, my texts or calls are returned immediately. The staff is incredibly friendly, and the quality of service is truly perfect. Thank you!!!

Very high estimate also back & forth appointment - said coming then not- not sure from high demand…read morein Summer but I will definitely not rely on this pool service 550$ plus 150$ for first visit 11000 gallons pool is quite insane. You said same route now claimed for long distance? How much you charge for travel? how much for weekend labors? if long distance should you reject at the beginning? Should not take advantage from urgent Clients esp. not much serious security such as pool service. A lesson learnt for me but just red flag to warning some future clients, I could share some free estimates from several Pool service w/ very reasonable cost but not worth now, my pool issue is resolved completely. Thanks

This guy took a lot of my time and then gave excuses about why they didn't have a bid ready and…read morekept saying it was almost ready and then sent a basic and short email saying they could not do the job. This guy presents well but can't even give me the courtesy of explaining why. After I sent several follow up emails asking for an explanation, he sent another short email and then never responded again. I thought he was our guy but something is wrong when an owner of a business won't respond to an almost complete contract. Something is wrong here.

Outstanding service. Had issue with my Pentair controller dying just ahead of a deep cold snap…read more Happened Friday night. Pool company and pool cleaning company both closed for the weekend. Called 911 Pool Care on Saturday and got Chris, the owner. He was on another job but went out of his way to answer my questions, understand the issue, and talk me through a way to bypass the panel and get the pumps running. I am a capable handyman and comfortable with electrical wiring so I was able to follow his directions. I do not think any other company like this exists out there. 911 Pool Care is now on my speed dial.

Let me start by saying Rodney is not a bad person. I believe he is well-meaning overall, and wants…read moreto do good by people. However, you definitely don't want to hire him to work on your spa. While there is some chance he can fix it, but there is a large chance that like me he doesn't fix it. Charges you $375. Creates a huge leak in your area that ruins carpets. Promises to come back, doesn't come back. Say's he'll make it right and then doesn't. Here are the issues with Rodney: He's not a good troubleshooter. Despite having worked with spas a long time, he's not good a featuring out what the problem is. He cuts corners. For example he put the wrong piping in our hot tub which resulted in a huge leak that he denied repsonisiblity for. He said "it wasn't leaking when I left, so it's your fault". The next guy outlined all the problems it was a vertical consumer white piping not grey hottub suitable piping. You can't trust he will do what he says he will. He seems very earnest and says "Trust me" a lot, but you can't. Even if you get it in writing like I did, he will back out. During the first round, the hot tub didn't get fixed, but he said it was and said he had to go to another appointment. He promised to come back in the morning if there were any problems. It started leaking and I told him this multiple times, and he didn't respond for a long time. He didn't show up as promised in the morning, but said he would come at 5:00pm, but didn't show up again. Claimed he didn't say he would. He finally came back and did a bunch of work, but couldn't figure out the problem. He said he would need to charge to do more troubleshooting, even after he agreed in writing he would fix it for no more cost. We finally got another person out from Poole, and they were the opposite. Took 30 minutes to figure everything out and pointed out all the problems that rodney created. If you choose rodney, and horrible things happen and you have read this, then it's no one's fault but yours.

I found Rodney on one of the Austin short-term rental Facebook groups. I was in need of a deep…read moreclean and complete flush of our seven-person hot tub. His quote was competitive and also was flexible in scheduling! Rodney is very knowledgeable and passionate about hot tub maintenance and cleaning which you can tell in his enthusiasm for creating the best experience. Rodney communicated some additional work that needed to be done to get rid of the calcification. He quickly was able to come up with a solution and was very thorough. I will definitely be using his services again!

Let us warn you about Paradas Spas & Outdoor Living. I bought this spa from someone named Vince,…read morewho almost broke his neck getting all the paperwork signed, because I was putting 50% down - afterwards, I never heard a single solitary word or phone call from him. Thankfully, a logistics company named We-Gotchu Logistics and Tanner, owner, saved the day. I had to order a crane so that we could take it over a privacy fence. I did all this on my own, except for Tanner, who made an exception to put me first in line and specifically gave me a time he would be here, so as not to run up my bill with the crane company. He did just that and more. Since we never heard from Vince after he finished the paperwork on the Spa and collected his money, I would say service after the sale is zero. Don't take any chances with Vince or Paradise Spas.

We purchased our hot tub at an expo on 1.25.25, then we moved into our house and got the concrete…read morepoured the first week in March. It was then that I started calling Paradise Spas for delivery. It is now April 14th, and I CANNOT get anyone to give me a delivery date. I have called multiple times per week, and no one ever calls me back. Today, I asked for a refund of my money, and they said, "All sales are final." Well, okay, all sales are final, but then a PRODUCT is typically given for a sale. They took our money, and we sat without a hot tub for four weeks. This was not just for fun; my husband had seven knee surgeries, and the doctor said it would be good therapy for him, so there is that, too. BEWARE OF THIS COMPANY. I will update this review if and when I get the tub or my money back.

We were struggling with a nasty, long-term problem: We hadn't seen the bottom of our pool in over…read more8 months. Nothing we did would clear up the water enough to see the bottom. We drained it and refilled it, but as soon as we turned our filter on, it clouded up literally within seconds. (We had just had our filter sand replace on recommendation of another vendor at $300.) Everyone we spoke to about the problem had a quick "solution" that cost another $100-$400. Each of these solutions failed. Finally we found Steve. Instead of just talking the talk and selling us repairs we didn't need, Steve actually came to look at our pool. After some very frugal experiments, Steve discovered our chlorinator wasn't working at all. He installed a new, better one for under $200. (Very slick, it has a window so we can see if there's chlorine in it.) And now our pool is crystal clear for several weeks. Great work.

Can not find the location We followed Google and Apple Maps. Each took us to private homesread more

I cannot say enough good things about Jay and this company. Probably one of the best service…read moreexperiences I've ever had. Communication was clear, frequent, and always helpful. 10/10 would recommend!

I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.