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    Sunset Company

    4.3 (13 reviews)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    5 years ago

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    9 years ago

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    Robert G.

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    6 years ago

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    Robert G.

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    Ask the Community - Sunset Company

    Review Highlights - Sunset Company

    Bob isn't just a "face" man, he knows how to do all the trades and offers advice and steps in when needed.

    Mentioned in 12 reviews

    Read more highlights

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    Round Rock Pool Pros

    Round Rock Pool Pros

    (116 reviews)

    We have used Round Rock Pool Pros multiple times over the past 3 years, and have always been…read moreimpressed with their knowledge and workmanship. Recently we had a pool pump failure, which can cause a world of water quality issues in this Texas heat. Round Rock Pool Pros responded rapidly, and turned our situation around to a good ending. We are so grateful to have found a company that values their customers and does an excellent job. They're an asset to the community. Highly recommend!

    HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

    Powerhouse Pool Care and Repair - 2 days prior to cleaning (cleaned every Tuesday)

    Powerhouse Pool Care and Repair

    (17 reviews)

    I was a big fan of Powerhouse Pools prior to the new management taking over. You can tell by my…read moreprior review. Since the new team has taken over, it has been an extremely painful experience. In a nutshell, they abandoned servicing my pool with no notice. I emailed three times and did not receive any response and saw my pool turn for the bad (see pics) over those three weeks. I then get a text message saying that they had stop servicing my neighborhood as one of their technicians had left. The only excuse of this text coming so late was that they had typo'd on my cell number. While I totally understand that these things happen, what I would have expected that they leave us with the pool in good shape so that we do not have to incur the additional cost of turning over the pool. In addition to that, they are expensive compared to the market and not a great service. They always left our pool with debris at the bottom. The business owner really does not show professionalism and just really difficult to work with. Adam (the primary technician) puts in the effort but not just not been able to get the pool to how most other pool servicing companies deliver results. Fallon (the business owner) just does not seem capable or responsible for dealing with customers. Unfortunately, I cannot recommend these folks any more and its a shame to see a small business like this go from a great reputation to abysmal customer service levels.

    Messed up scheduling and appointment two times in a row. Went with another company, they were…read moreawesome.

    A & B Gunite - This is the type of crap work this company does! Used a dull blade to cut and got Caulking EVERYWHERE.

    A & B Gunite

    (4 reviews)

    I hired A & B Gunite to remodel my entire pool with the Pebble Tec surface and install new…read moreFlagstone coping March 2017. Cost was a bit over $11,000 for my job. They did an OUTSTANDING JOB from start to finish. VERY VERY HAPPY. I shopped around to get quotes and checked references on 6 different pool remodel companies. Then I waited a full year and got estimates from them again -and again checked their references. Serious due diligence....Every reference I spoke to was very happy with all of A & B's work and offered to have me come see the work performed. A & B was most professional/punctual and everyone from Cela (the customer service manager) to Alan Hicks (owner) as well as the entire team- they performed flawlessly. I made a well "vetted out" choice hiring A & B and would not hesitate to recommend them to the most discriminating folks. Our pool is beautiful and the value/work is well appreciated.

    Their crews were fairly decent workers WHEN there was somebody to supervise them. Otherwise, they…read morecut corners, did shody work and stood around texting. Had I not been there at the end of a prep phase, they would have started the next phase (plastering) when the prep was not properly finished. After calling their office, the supervisor came out later that day, inspected the issue, agreed with me and said the crew would be back the next day. Three days later, another crew came. Too many days when they did not show. Their excuses were many and inadequate. Part of the problem, besides poor project management, is that they don't have the proper equipment to do a professional job. So, they sub it out at the last minute... to their competitors! Plus, they ask for more money to pay them! Their competitors (H&H) couldn't just drop what they were doing to bail A&B out, so we waited. Or, as in the case of the plastering, they do it manually with a wood frame and plastic liner in my front yard instead of using a mixer. I could go on and on... Do yourself a favor, go with someone like H&H.

    Sunset Company - contractors - Updated May 2026

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