Rubber heels on my cowboy boots fell off or were NEVER put on. and they had supposedly replaced them. Took them back and because it was it was two months they would redo their work. He wanted to charge me again. NEVER USE THIS PLACE!!!!! read more

Harry's Shoe Repair - Boot - Shoe Repair Near Me - Mc Kinney, Texas

Wow, I took an old pair of leather soled men's dress shoes here and they did a great job! They quality of the material used and of the work they did went beyond expectations. Their turn around time was reasonable and they delivered on time. I haven't been able to find a pair of replacements shoes of the same quality for a decent price so the work was well worth it. I'll be back and I"ll recommend them to all my friends. read more

Fast friendly service! Looks to be a family run place and very kind indeed. Took a pair of high heels in that needed some love. So far so good. Will update once we get them back. read more

I have used Harry's on several occasions, I took an expensive (for me $119.00) pair of sandals to get the back strap shortened. He told me what was going to be done and the fee was paid. I came back in a couple of weeks to pickup the shoes. Assured the woman behind the counter that they are the correct shoes. Didn't look to much at them as we had an engagement that evening and needed to go when I got home. Decided to wear Sunday May 25. Put on the shoes and it looked like there was thread that may have fallen when repairing. Looking more carefully, realizing that the elastic was torn,cut. Took them back to ask them to replace the shoes, or return the fee to fix the shoes. Instead, refused to take responsibility for issue, then she told me he could fix it, BUT... I would have to pay for the repair. Icing on the cake. Not going back, apparently you roll the dice on taking shoes there. Sometimes it's good, others not so much. Owner didn't even come out to address me. Was not impressed read more

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Great work on replacing heels and soles. 1 week turn around - thoroughly pleased as was referred by friend.

Service requested was scuffs on a pair of brand new boots. Asked when we needed them back because the soonest was 3 days which was perfect for us. Looking forward to seeing them. read more

Super nice and always does a great job. Easy location . My items are always ready when he says they will be.

Great service! Brought in 4 pairs of shoes to be resoled and polished. One shoe requires stitching around the back. They were ready when promised and the quality of work was excellent. read more

Came by at 10. Not open. Called number on Google and Yelp Phone doesn't work. Waited 15 minutes Went to the store next door, The lady stated that he comes and goes when he wants. Well, customers need some sort of hours and a good number to save from driving all over in their off day. read more

Harry's Shoe Repair - Outside... closed sign still up. - Shoe Repair Near Me - Mc Kinney, Texas

Took a pair of boots for soles! Price was right and the work was professional! Thank you

Harry's RUINED my $500 boots. He told me they would be ready in two weeks, they weren't ready 16 days later. He told me to come back in an hour. He clearly slopped on the polish and sprayed brown on my white boots. He charged me $105 and I am sick about it. This man bought Harry's and he is destroying Harry's well-earned good name. read more

Shoes were completed on time and to satisfaction. The business was friendly and close to home. This is a lost art was happy to find a business that still repairs shoes. read more

If I could give zero stars, I would. This place is horrible. From the rude customer service to the shotty (and just absolute gross quality of work performed) - I absolutely would NOT recommend this place. I took it in for 2 stitches to be made, got it back a week later and only one was made. The rep argued with me and said he had done both, but then had me bring it back in. I waited another week for 1 stitch (after paying $40) and my purse was given back to me filthy. The guy clearly didn't even bother washing his hands before working on my purse. Now I have to take it somewhere else so they can fix what he has done. I could go on and on, but the photos say it all. AVOID THIS PLACE AT ALL COST. read more

Harry's Shoe Repair - Was supposed to repair 2 stitches and only did 1. I waited a week and was charged $40 for this ONE stitch. - Shoe Repair Near Me - Mc Kinney, Texas

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Owner kept in touch, values customers & saved several pairs of quality shoes. The value is obvious in keeping a worn pair of old kicks kicking. read more

I left my new leather purse there just to have the strap shortened on January 4th. I was told it would be ready the 18th but when I called, he asked for more time so I gave him the 22nd which he promised it would be ready. Now, no answer and I have called several times. I am reporting them to Better Business Bureau. They moved to a scary, crappy location. I doubt I will get Mt new expensive purse back Do NOT use them. NO Stars. read more

I was really hoping for the best, as I needed a new shoe/purse repair shop after moving from the other side of town. Disappointed on every level is an understatement. First, they gave no estimate at drop-off because his "purse guy was out of town", so I provided my phone number with the promise to call the following day with an estimate and eta. No call came...5 days later, I call, but no one answered and no voicemail. This went on for another week, until I finally resorted to returning to pick up my purse. When I arrived and explained I'd been trying to reach him for nearly 2 weeks he acted surprised and was dismissive of my attempts, and said he'd have me a quote by the next day. Against my better judgment, I gave him another chance. Another 4 days passed before I attempted another call. To my surprise a woman answered, and after explaining my concerns/frustrations, she said she'd get back to me shortly. She did, and said my purse was done. Surprised, I asked how could that be possibly be, being I hadn't approved a cost (the purse is only worth $50, so I certainly didn't want to pay anything excessive to repair the strap). She said... "well, it's done and you can pick it up this afternoon". Cost would be $75!!!! I told her I would never have approved this price given the value of the purse. She apologized for the lack of communication and said they'd call me back with a different price. Later, the owner called saying he did try to call me (I have no messages) before he started the work, and the most he could reduce was to $45. He had not explanation as to why he didn't leave a message, or why I wasn't called when it was finished. I decided to accept the negotiated price even though I felt it was excessive. Upon pickup the repair was completely unacceptable for the price - simply a strap wrapped around a previously triple braded rope strap. So....buyer beware! Unprofessional, poor workmanship, and over-priced. Very disappointed!! read more

Will update review once I retrieve my purse. Was supposed to be ready Wednesday but the shop is closed with no one in site. Apparently this is a common theme with this shop according to the shop next to it. Very disappointed so far. read more

Super expensive. I used to go there when Harry owned the store. After sold, the only and last time I went I was charged $47 for pair of heels tips. Never went back. read more

The man who helped me was very nice. My repair just made my shoe look worse than it being broke. The stitching is bad and something as added inside the loop that didn't ask for. read more

Harry's Shoe Repair - Back hanging loop repaired. - Shoe Repair Near Me - Mc Kinney, Texas

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The guys over at Harry's are absolute miracle workers. My favorite pair of Steve Maddens were ready for the grave. Thank you for renewing my favorite pair of shoes! Totally recommend! Fast friendly service! read more

Harry's Shoe Repair - After - Shoe Repair Near Me - Mc Kinney, Texas

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I know this place has mixed reviews on Yelp and Google, but I wanted to give them a shot anyways. I just needed the tip on one of my high heels replaced. I walked in, expecting to drop off my high heels and not see them for a week, but the man asked if I wanted to wait. YES! He said it would take about 10 minutes. Omg I was so happy!! That's some customer service right there. ALSO, the total was $14.02, but I only had $13.00 in cash on me, so I offered to pay on my debit/Visa card. He said the $13.00 in cash was fine. Seriously, great customer service. I got the tip replaced in 10 minutes, and I saved a $1.02. I will be back!! Photos attached. read more

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Sadly, I've apparently "donated" my bag to their shop--as it's been at the shop for over six months. I've called, stopped by, etc etc with zero response. I had given them my LV handbag to replace a part of the shoulder strap. They fixed it, but the material used didn't hold...I brought it back for another repair, and they said they'd need to replace the entire handle. Not a big deal, they were going to try to give me a "fair" price for the second fix. They promised they'd call to give me the final price and an update. They never called, and I no longer have the tag for the purse. I've apparently now "donated" the bag, to this shop. Bummer as I really did like this hand bag. read more

Dropped off a pair of beat up black lizard skin cowboy boots, and they look brand new now. Thanks guys!

My advise, call before you go pick up your shoes. Make sure they're done when they say. They forgot about me but they still do good work.

I've been coming here for years and Carlos does an amazing job every time. If you need your boots, or dress shoes cleaned up re-souled of fixed this is the place to go. read more

I want to preface this review by saying that I have spoken with people that have said that they Harry's does fantastic work. I however can not speak to the level of their craftsmanship. I dropped my boots off on Monday and said what I needed done and that I would need them back by the following Monday for work. The only person working there apparently did not have any idea what was happening because he could not quote me a price, instead saying that they would have to call me back at 2:00 to let me know and agree to the price. This was fine, but they never called. I tried to call them on Tuesday only to find out that they are closed ALL WEEK for Thanksgiving. As a small business they get to set their hours, that is fine, but at least inform your customers that of the change in hours. Today is Saturday and the first day they are supposed to be open after the holiday. I went to see them at 11:00, an hour after they are supposed to open to find a sign on the door saying that they would be closed until 12:00. I went and grabbed lunch and came back at 12:00 and there is the same sign saying the same thing. After waiting 30 minutes outside I gave up. I have called this place seven time and never received an answer. At this point it seems as though I may never get my boots back. If you are looking for a place to repair your boots, PLEASE find somewhere else. As for the people that state Harry's does good work, I would contest that it doesn't matter how good a job you do if you can not be relied upon to be open or have the work done. read more

They did a fantastic job on my 2 high end designer hand bags. And the price was even better. They made 10 year old riding boots look new! Highly recommend! read more

Service provided was exceptional took in a pair of boots for new soles. Explained to me why original soles failed inferior foreign material. They had disintegrated. Replaced with high quality American made material. When picked up repaired boots owner took time to explain repair and show the difference. Boots in better condition than when new. My highest recommendation for anyone who needs this type of service to take them to Harry's Boot and Shoe Repair. read more

Dear Sir, What a bummer, it's Monday, 11:22 AM, and I've driven down to the Square to drop off a pair shoes. I've scored a parking spot not too far away, which is pretty incredible, but only to find your shop is closed. Nobody answers your phone, and your recording says the voicemail is not set up. Would you please do the following: 1. Set up your voicemail indicating your business hours. 2. Post your business hours on Yelp.com 3. Post your business hours on your front door window. Can someone recommend another shoe repair store west of US-75 Central? read more

Very disappointing that I've been sitting here for 20 minutes only to see they're still not open. Even the door sign shows open at 9:30 am...well it's 9:45 and I've wasted a trip and my time! Tried calling twice but no answer OR option to leave a message. So off to the next show repair place who actually wants business. Very disappointing for sure. read more

Great service, great prices and right on time!! It's a gem of a place in downtown McKinney.

I had spilled a few drops of sanitizer on a pair of dress shoes and stained the leather. I couldn't polish it out so took them by the shop. They needed to strip and re-dye. Took a week or so but now good as new just in time for some upcoming travel. Reasonable price. read more

I know this place has mixed reviews but I went there at 11:30 today dropped off three pairs of shoes they were in bad shape asked him ready by 2:30 afternoon same day and they did great job the only issue I had was parking but that's not his fault but I highly recommend him although the phone number doesn't work I just went there directly and they were open. One other thing the prices seem pretty fair considering that each pair shoes were well over $100 he charge me $55 to get them all done they brought new life back to them. read more

This is an excellent business. I took a pair of shoes in for new heels, and after an additional shine, they look like they just came out of the box. The turnaround on having this done was incredibly fast, and the workmanship is superb. I recently decided to upgrade all my shoes to re-soleable shoes (I was tired of buying new shoes every few months) and this location is a fantastic place to maintain that investment. Have recommended it to friends and family wholeheartedly. read more

I'd been looking for someone to repair my beautiful leather Coach purse strap. The leather had been braided down the center of the wide shoulder strap with heavy brass buckles. Anyway, I was so worried it couldn't be fixed so imagine my delight when I picked it up and it looked like new! A soft leather strip had been added along the bottom to reinforce and strengthen the strap! I'm so impressed and happy! It's my favorite purse! Thank you so much for your wonderful work and care! read more

Made a special trip and they were not open during posted business hours. Very frustrating! read more

Harry's Shoe Repair - Shoe Repair Near Me - Mc Kinney, Texas

My shoes were supposed to be ready on Wednesday, so I go by there and he's closed for lunch until 2. I head back to work thinking I'll just stop by Thursday during lunch to pick them up. Yet again, I go by the store and this time he says the shoes are not ready, but he will have them ready after 3. Seeing as I don't want to make yet ANOTHER trip out to McKinney on the same day I figure I can just stop by on Friday during lunch. Well, today I go by and the sign says OPEN, but when I get to the door (because you have to park at least a block away as there's rarely parking on the street in front of the store) there is a sign that says "Back at 1:30." Are you kidding me? My shoes have now spent over a week and a half at this place. Given the time traveling back and forth between work and the shop, the gas money, and the money I spent for shoe repair, I could've have just bought a brand new pair! Unless you enjoy making multiple trips to see if your shoes are ready, because they won't be ready on the day promised, I suggest finding another shoe repair place. read more

Dropped off a pair of very expensive boots, was told they would be done in one week, went back a week later to pick them up, they looked amazing and was one of the absolute best job I have seen done in over 40yrs. I wear boots everyday and the work was amazing! read more

Extremely disappointed with this shop, he is never open. The shop next door said this happens all the time. He has had my husband very expensive boots since early November and we can't get them back. There is always a note on the door they will return on certain date and they're never there, nor do they answer the phone or return phone calls or texts. read more

I cannot recommend Harry's enough. I have taken countless pairs of shoes in various stages of disrepair and they are always returned to me on the day promised in perfect condition. I have taken belts, purses, and even a leather bridle to be repaired. The pricing is fair and honest. I would not go anywhere else for my repairs. read more