Honest and trustworthy, as a woman who needs someone to not take advantage and overcharge this is…read morethe only place I go.

I have been going to Fawzi's since Fawzi left JC Repair many years ago. I have brought my car…read morethere and usually was given a good experience, quick, thorough & meh with price. However, over the past two years I have spent close to two thousand dollars in repairs. The last three repairs.... $300+ April , 2025., $600+ November/ 2024 & $700+ August/2024. There are more repairs but, those are a few examples. I have been told by the mechanics themselves they run diagnostic to see what the problem is. And yes I'm their defense my car is a 2001 Honda Accord, I am disabled and cannot afford another car at this time. However, if they believed the car has reached its end, why keep almost literally stealing my money. The truth could've saved me thousands. So, six days after my car breaks again l, called to report the problem . The rude phone attendant told me "yeah just have it towed there & it's gonna be about a week!" I stated, "my car was just there six days ago, you had it for a week already, you had it for a week a few months ago as well and I'm not paying for yet another tow!" He told me he could have the car towed on Monday, claimed to write down my address and phone number, that was a week ago today and still no call, no apology, no professionalism, no customer support. I am disappointed beyond measure & disappointed that a good mechanic/owner let poor staff ruin his once reputable business.

Quick inspection sticker. Let meeave my registration and keys while I went to Wendy's to have…read morelunch because 4 people were ahead of me.

Used J & C for a state inspection today. Courteous and very efficient, with no line even just…read morebefore closing on a Friday afternoon. Was in and out in under 10 minutes. Bravo!

George is the best in the city. I trust no one else with my car than him and his team. Whether it…read morebe an oil change or service to the car they have the right guys for the job. Reasonable prices. He is honest and is fair. I'd recommend anyone to come here

George's and his team are outstanding. We came in on a Saturday and were in luck that they were…read moreopen. Car had trouble starting. George found the problem in a minute (starter plus needing a new battery) Got it done so fast, and charged us way less than other places! As new arrivals in Fall River, we're glad to have found a good, honest and affordable mechanic. Will be back!

Horrible service !! They worked 3 times just to fix an oil…read moreleakage. Finally by the third time they damaged an engine so the "check engine" message was light on ( it's never happened before). No apology, no compensation for rent when my car stayed at their facilities because of their fault. Also, the owner was rude and unpleasant. Stay away !!

So great. Liz was so sweet and helpful. I didnt feel like they were trying to overcharge me which…read moreis so hard regarding mechanics... oh and very fast! :)

I was recommended to Knights after a different auto shop damaged wheel lug and brakes after getting…read morenew tires. Job was very reasonably priced, got the job done quickly and efficiently, and when I heard a noise coming from the wheel weeks later(not caused by them), they gladly took a look and made the correction for no charge! John, Ryan, and staff were very welcoming, honest, and super helpful. I was anxious looking for a reliable auto shop since I'm new to Fall River area and now I'll only use them for all my car needs.

every time I have ever gone to Knights quality service they have never overcharged me, and they…read morehave always been really polite. They have gone out of their way for every service that I have needed in the past and have done excellent work. They are the best in the city and they do not skimp or rip anybody off and they always do a phenomenal job regardless of what it is. They did take care of the services that I had requested. i've gone for an oil change. I have had rewire my truck, and they even went out of their way to make sure that there was a proper amount of air in my tires. They just go above and beyond. I actually have to call them today I won't go anybody else.

I had a dent on my bumper that was preventing me from passing my state inspection (even though it's…read morepassed for the last 10 years), so I called up Mike's to talk about options. Steve Medeiros answered the phone and suggested we try to push the dent out because why would I want to replace a bumper on my older car. I was surprised that he suggested an easy fix and so so grateful. I came by the next day and he spend about 30 min pushing the dent out himself to much success! On top of saving me the cost of a new bumper, he didn't charge me a penny for his time. I owe him big time and plan to go no where but the Mike's Auto Body family of businesses. I am so excited to now have a auto shop that I can trust :) Thank you Steve!! P.S they have two adorable pups in the office. Because of that they get an 11/10 :)

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

They performed a lot of service on our car and did a great job within the estimated time. Love that…read morethey provide photos of the parts that need service. Great family owned local business.

Stopped in without an appointment for a slow leaking tire. They took care of it (found a nail in…read moreit) and patched it. Great service, very professional and courteous and efficient. Been here before and will return. Highly recommend.

I made an online appointment on Friday the 10th of October for Monday the 13th. I received a…read moreconformation email shortly after submitting the request. I also received a "friendly" reminder text on Sunday about my appointment on Monday. Fast forward to Monday morning I arrived 15 minutes prior to my scheduled appointment at 8am. Imagine my surprise when I see a sign on the door that states they are closed. Amazing customer service. (sarcasm) I'm sure others had this same issue. Maybe online booking isn't for Henry's.