Be careful buying from this dealership. I bought a car in September. In November I had to have both motors on the back windows fixed which was over $1,000. In December the transmission went out. Of course, I did not have an extended warranty and the company took no responsibility. They act as though everything has been thoroughly checked and that if something happened, they would be willing to work with you, but obviously that is not true. read more

On December 9th, I ordered a roll cage from Legend Auto Parts. Later that day, I was informed that due to a system glitch, the price was higher than what I was originally charged. I agreed to pay the revised amount. According to their website, small items are delivered within a week, while larger items like suspension kits take 1-3 weeks to ship via freight. A week later, I followed up on my order, only to be told that the part needed to be manufactured--a detail not mentioned on their website. I asked for an estimated delivery date but received no clear answer. Since then, I've called multiple times and sent numerous emails over the past month, all without a single response. I've disputed the charge with my credit card company and will continue to pursue a full refund. My advice: avoid Legend Auto Parts. Their service has been awful from start to finish. Look elsewhere for your auto parts needs. read more

Did the financing here for my Jetta here. Was referred by V Dubs. Very seemless transaction. Richard was great and made the entire process so simple. read more

Legend Auto - Car Dealers Near Me - Addison, Texas

I haven't bought a car from a dealer in over 10 years and was very apprehensive about doing so. I went to test drive an Elantra on my lunch and met with Chad Kimmel. They have a nice selection and prices are fair. Chad was very personable and not pushy on me purchasing either. That same day I checked out a few other cars at other lots and none of them were as nice, clean, low miles, or within a reasonable price range. I ended up going back to Legend Auto Dallas and working a deal out with Chad on the Elantra. Met the owner Randy as well and he told me to bring the car back that weekend to get detailed and a tank of gas as it was late in the evening and they didn't know I would be buying that day. Both very honest and straight forward people. I recommend them to anyone looking for a reliable and affordable vehicle. Thanks guys! I love my new car! read more

Legend Auto - Car Dealers Near Me - Addison, Texas

5 Stars, especially for After the deal service and truly good will. Purchased a 2011Mini Cooper Countryman S from Legend last month. I sent in an online inquiry for the car for more info. Within minutes, I had a friendly response from Farzad. We emailed back and forth discussing financing, trade in, etc. Farzad was always quick to reply and answer my questions honestly....with no pressure. After sending photos of my trade in and accepting a potential offer, I went to see the car in person on a Saturday. Farzad was in the middle of a deal with another customer. However the staff was quick to hand me the keys to go look the MINI over and test drive. It was very nice to be able to look the car over ALONE and test drive alone. Still, no pressure and no gimmicks. Fast forward to now. I did have an issue with the rear tires within a day of getting home. I signed the NO WARRANTY, SOLD AS-IS paperwork, so I figured I was screwed. When I first test drove the car, I noticed the rear tires were quite loud. I shrugged it off knowing they were run-flat tires and probably just needed a serious balancing. Turns out the left rear tire was losing air rapidly. My mechanic looked at the tire and right away it was clear. Still had plenty of tread life, but left rear had flats spots all over the inner treads!...right side was almost as bad. That explained the noise, And was clear that no balancing could fix this. The leak was just from an old plug job that wasn't sealing properly. I was hesitant to text Farzad about this, but bummed at the same time. I went ahead and advised that it was day 3 and I already have to buy two new tires ASAP. Knowing I bought the car as is, I was certain that they would not be able to help me. To my surprise, Farzad was very understanding and asked me to send him the invoice for the tires I was purchasing, and they'd mail me a check. Sure enough, Farzad and Legend auto did by their word throughout this whole process. Legend Auto went above and beyond in providing excellent customer service and going the extra mile to take care of post purchase, sold as is issues. THAT is what builds a strong business. Kudos guys! read more

Was a good experience, no hassle and worry free. Shawn was very knowledgeable and able to assist with my car purchase. Will definitely be back for future purchases. read more

Many faults with vehicle. Totally misrepresented in terms of not only condition of vehicle but also included features. No customer service after the sale whatsoever. It's not surprising that these guys aren't BBB members and are rated so poorly on that service. If you have money to gamble, go right ahead. Remember, there is usually a reason the price seems so good. You know the saying. read more

HIGHLY recommend this place! Farzad is the best!!! He got my approval super fast and I was in my new car within a couple of hours. This is by far the best dealership I've had to pleasure of doing business with. Everyone is so nice and outgoing. You immediately walk in and feel welcomed. If I could give them more stars, I would. THANK YOU FARZAD!!!! read more

Purchasing a car from Legend is a terrible mistake. We bought an Audi from here and were headed to Missouri with our 3 children. We had not left the city of Dallas when the engine light came on. Within the next week, we accrued $2300 in repairs. The dealer has promised to help us with the repairs for 2 months. However, they have not kept their word. In addition, they were so late getting the title to us, that we accrued fines and late fees. read more