Stopped by my local O'Reilly store to pick up a gallon of windshield wiper fluid. There were 3…read moreshelves and two of them had the regular wiper fluid I needed. The price was marked $4.79 about 6-8 times on 2 of the shelves so I was pretty confident the price was $4.79. When I got to the register, Juan the sales clerk rang it up as $4.99. When I pointed it out and referenced the shelves and the posted price he said the system says different. He claimed he could not correct the price and made ZERO effort to accommodate me as customer. In fact he barely moved and acted put out that I asked for a refund. I refuse to shop where the customer is treated poorly and the store has no care for correcting the posted price. O'Reilly lost a customer today!!

I had my Prius aux battery checked as a second opinion outside of a Toyota dealership. It did need…read moreto be replaced after all but this one came with a 3 yr warranty and saved me $20 from the dealership quote. Jerome was great, polite at answering questions and got me back on rd within 15 mins total!

LD is not open on the weekends. It is a supreme inconvenience to someone like me who works in…read moreDallas yet I come here happily. Their high ratings are more than well deserved. I never feel like I'm being taken for a ride here, so to say. Trust is important when you're dealing with cars and the high bills that any typical repair generates. For the little things like oil and filter changes, they are quick. In and out, usually within an hour. For the big things they do a good job of going through issues and options with you. Easy 5 star for me!

I was introduced to this business through their postcard ad in the mail. I went in for a oil change…read morewithout a reservation and they were able to squeeze me in. Staff was super friendly and they even filled up my windshield washer fluid. Will definitely be back! Happy to have found them.

Brenden. Thank you for your patience and help. Really need that tonight . Great store , clean and…read morefull Of good Vibes . Thanks a million .

This appears to be a new O'Reilly Auto Parts location. It's on the west side of Custer, just north…read moreof the Virginia Pkwy. The employees were friendly when I visited, and parking was good. They don't carry -- at least I don't think they do -- the German motor oil I use in my car, but was able to get something else in a pinch. Glad to have something close by if needed.

This is the best inspection place. Ive been going here since i moved to the area. They are fast,…read moreand friendly. Make sure to go there on a weekday during the day

I tried calling ahead for information, but the phone number was disconnected. When I arrived at the…read moreinspection bay, there was no vehicle there, so I waited for about eight minutes. No one came out to greet me or provide any information. I eventually went into the bay and asked if they were conducting inspections that day. The gentleman was very friendly and assured me he would be with me shortly. Once I was brought in, the inspection was completed in under 15 minutes. He was friendly throughout the entire process and completed the job exactly as I would have expected. Overall, I had no concerns with the inspection itself. My only issues were the disconnected phone number and the lack of acknowledgment when I first arrived.

They are good folks that know cars well. i take my cars to them for everything that i need. Trust…read moreworthy folks.

Great service, quality work, overall great experience! Definitely bringing my car here from now on!!read more

Brakes Plus at 9049 Preston Vineyard is a great place. Fast, courteous staff, good quality…read moreservice, good value. Would highly recommend.

About 3 months ago, they worked on my car , front and rear brakes, front and rear struts, went back…read morelast Saturday because the front brakes are squeaky, I put on almost 4k miles so far, they wouldn't test drive to hear the problem, all they did was pull one front tire off and showed me the was a leaf stuck in the caliper, stills squeaks, going to fix it myself. Very disappointed, they took no effort to fix the problem. Zero stars in my opinion

My family was in the market for a new 2026 Sienna XLE. I had already secured an official OTD quote…read morefrom Longo Toyota of Prosper, complete with their letterhead. Preferring to buy locally, I visited Toyota of Plano to see if you could match the offer. Instead of a professional discussion, I was met with shocking hostility from one of your managers (a tall gentleman of Middle Eastern descent). He directly attacked my integrity, stating, "I've seen this trick many times; people bring fake quotes from Richardson or Prosper to deceive us." He further alleged, without any evidence, that the other dealer would add a markup of over $6,000. While I respect a dealership's right to decline a price match, I find it unacceptable to be accused of dishonesty. This lack of professional ethics is not only a personal insult but a significant blow to the Toyota brand image. As a direct result of this experience, I returned to Longo Toyota of Prosper the following day and purchased the vehicle there. The contrast in service was stark; they treated me with respect, and my wife is thrilled with our new car. I will be sharing this experience with my community to ensure other buyers know to take their business to dealerships that actually value their customers.

Took my Toyota Camry in because the sunroof was stuck in the vent position and I could not get it…read moreto open or close. If you are unfortunate enough to own this car and experience this issue you know that there is no easy fix. When I arrived I pulled up, handed the tech the keys, and walked inside to check in. Lawrence was so nice and helpful, let me know a time frame, and explained where the restrooms and snacks were located. He also let me know there was a recall that they would also take care of while they had my car back there. After about 3 hours Lawrence called me up and informed me that they were not able to get the sunroof closed and the cost of getting it fixed is almost $11,000. Having just moved 1000 miles from home, looking for a job, and have now loss my reliable transportation I broke down right at his desk. Lawrence proceeded to go talk to other managers to see how he could help me. He mentioned that they could take the headliner down and MAYBE be able to get it closed that way. I had to take the risk. About 4 hours later he comes out to the lobby with a technician named Tristan. Poor Tristan had been fighting with my sunroof all day, but was determined to help me and continued to try everything he could possibly think of. Eventually all his hard work payed off and he was able to get closed and even washed my car for me. These two men may have just been doing their job to other people, but they really did change my life. They offered support, determination, and the willingness to go above and beyond for a customer. Having just moved to Texas this was my first experience with this location and I now will continue to have my car serviced here. P.S. Let this be a reminder to NOT get a Toyota Camry with a panoramic moonroof!!

Outstanding job!! Booked an appointment online, easy and convenient. My appointment for my almost…read moreflat tire was helpful and very understanding. The guy that helped me was so sweet and so helpful with trying to fix my almost flat tire. At the end, I ended up getting all 4 tires changed because all were on their last thread and I was able to get a good deal out of it! Would recommend anyone to come here and get anything with their tires fixed or changed.

Had to walk in 15 minutes before close as we just got a bolt in a back tire. The guy at the service…read moredesk did not scowl, was not negative, surely wanting to head out for the weekend. He was kind, funny and helped us like we were the first customers of the day. The entire staff was respectful, proactive to ensure all customers were present to get them out the door. As we waited, a customer came in after 5 and they professionally handled the explanation of they were closed and could assist him on Monday. I've managed customer service for over 25 years and my husband works for Ferrari... we were very impressed with this staff.