Brought my car in because of a VERY low right rear tire and wanted to see if it could be repaired. Jarelle took great care of the situation...checked out the tire and assured me that if the tire could not be repaired, a replacement tire would be free because I added the warranty when I bought the tires two years ago. It turned out to be a screw in the tire, they were able to fix it...and I was out of there in 45 minutes! I cannot imagine why anyone would go anywhere other than Discount Tire. They are..."Simply the best!" read more

Each time I come, I'm always greeted respectfully! Victor, Jarrel, Mitch, and Lewis were all so very kind! I scheduled an appointment at noon and was out in about 30 minutes! Upon leaving there was a screw accidentally overlooked and I was kindly taken back into the bay with no hassle! Thank you gentlemen for your amazing work! read more

Very bad service and unprofessional, they damaged the battery of my Tesla and they don't want to be responsible

Amazing service! They worked on my Tesla with the Tesla kit and had me in and out within an hour. Highly recommend!

Another GREAT experience at Discount Tire. I haven't had anyone else touch my tires in probably 20 years or more. This location isn't totally new to me because I've had them air up my tires after a cold snap several times. ALWAYS nice guys. Today, I really needed tires. I had a massive screw grind into a tire and take it down in a matter of minutes. I knew I needed to have at least one more replaced, but this wasn't the best time! I always make an appointment. I was able to get the one replaced still under warranty and that left me with enough budget to get one of the others replaced that really needed it. My other two are in great shape, and they told me as much. Edward C/917 was my service advisor and I can't say enough good things about him. I have never had a problem with anyone at Discount Tire telling me something that wasn't true. Is their job to sell me more? SURE! But I can honestly say, ONLY IF YOU NEED IT. I did need what he said I needed. One and only one minor complaint: I always make an appointment. I wish they would have ONE register just for appointment people to check in. I still got out of there in less than an hour, per their own guarantee. My gripe stems from orthopedic injuries that make standing for long very uncomfortable. I think it would also improve efficiency. Still, 10/10. read more

Victor and the staff at Discount Tire are always so friendly and helpful. From air checks to flat tire repair, they have fantastic customer service on no-charge services. When I needed NEW tires, I absolutely came here first. They are a fantastic location and a great team of professionals. I would recommend them to anyone with tires on their car! read more

Always quick and excellent service. I've been going to this location for years since they first opened. They're all very knowledgeable and courteous and make sure that you get the best price. If you have a flat tire, it doesn't take long at all to get it fixed. I bought several sets of tires from them. This location at Montfort and Arapaho is excellent. And even if you haven't bought your tires from them and your air pressure is low, FREE airing up your tires. They want your business. And they've got mine for a long time. read more

So yesterday I took my daughters car to get her gas & her back left tire was 1/2 way empty Immediately took it to Discount Tire on Arapaho & Montfort & they put air in for free...took to another tire place that plugged the hole in the tire .. Next morning took to discount tire & for $109 put a brand new tire on my daughters car in less than 30 minutes very impressed and thankful for the service!! great service value and fast at a very fair price thank y'all!! read more

I went to this location to have my tires rotated. My car is 2023 with 16k miles on it. The gentleman who inspected my car told me I need new tires because they were wore down. That is completely wrong I know what bald tires look like and I also know properly maintenance tires that get rotated on a regular basis have a life expectancy of 50k miles. Not sure if the gentleman thought I didn't know any better and tried to get more money out of me. Not to mention the front passenger tire was replaced 5 months ago because it had an air bubble in it. I personally think it's a bad way to do business. First time there and will not be returning. I would give zero stars if I could. The location is 5540 Arapaho Rd in Dallas Update took my car to the dealership where I bought my car on Saturday, July 12 they were able to rotate my tires. They said my tires did not need to be replaced. They are currently at a six when they need to be replaced will be at a three so I'm good and this is the dealership telling me this so for the gentleman to tell me that I needed two front tires was falsely incorrect. read more

Quality Service was provided and I was very pleased with the service!!The staff were very patient, detailed, thorough, and personable.

I took my car in to have a tire rotation. The tires are original, and I only have 22,000 miles on the car. The associate came out to check the tires and said there was excessive wear on the inner side of the front tires, possibly due to a mechanical problem. I told him I wasn't getting new tires since the car and the tires were still under warranty and I would go to the dealer to have it checked. I'll admit I was a little curt with the guy since he was suggesting there was an issue - one that I didn't think existed. I took it to my local Hyundai dealer and had the car checked out plus the tire rotation. They said there was no problem and the wear on the tires was fine. So, either the associate at Discount was lying to me or didn't do their job properly. I will never go to Discount again. read more

As always, great service and quality of merchandise. They really go above and beyond to make sure you're completely satisfied. I got a set of oversized tires out on my truck, and they did truck surgery (with my permission of course) to guarantee that everything fit correctly without rubbing anywhere. They actually ran to another store to borrow tools they didn't have on hand to make it happen. Really went above and beyond read more

I came out of Target run, only to discover I had a flat tire so my husband put the spare on and I drove my car over to Discount Tire Company have the tire fixed and they discovered a huge screw in one tire and an impact bubble in the other. I'm so glad that I stopped in because had I gotten on the highway I could have potentially had a blowout. The service was super quick and courteous, there was not a long wait and they got me in and out within a matter of about 35 minutes. The pricing was reasonable and the technicians were professional and really great to work with, I will never go anywhere else for tires. read more

My hubby always goes to Discount Tires! It's a little hard to get into (we always have to do a U-turn on Arapaho since we come from the west) or you can turn into the Super Walmart parking lot and go around through their parking lot. This location always provide excellent customer service. The wait times are minimal and there is a large waiting area so plenty of room to spread out. We like the free tire rotation that they provide and if you ever have a flat tire, they will repair it for no charge! Today it was time for a new set of tires on one car and also went back to rotate the tires on another car. Highly recommend Discount Tires! read more

Discount Tire - Flat tire, luckily saw this at home in the garage. - Tires Near Me - Dallas, Texas

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STRAIGHT ROBBERS BRUH. AY I went there to get my tire patched and they said they couldn't do it because the object was to big and it would be dangerous and then they told me I should buy new tires. I said no and left and went to my dealership and they said IT WAS THE MOST PATCHABLE THING EVER read more

i got a flat tire around 10:27 pm on a friday, so i got it towed to a meinkeke in that area. i never received any information, so i called them. the guy told me he was going to call me and that he'll try to finish it and he would call me back. i never got a call back and i called the next day and the man told me they couldn't fix my car, so i decided to tow my car to the closest discount tire to where i was at the time. my coworker always recommends discount tire, so i decided to give it a try. i called this discount tire and kelvin answered. he was very kind, understanding, and patient through the phone. i don't know much about cars, so i usually get scammed. however, kelvin made me feel comfortable. i came in person to get my car and he really helped me so much. i live in a suburb close to dallas, but i would definitely drive further this particular location. best car service i've ever had. thank you so kelvin, hope to see you again! read more

Made an early trip to this location for a free tire pressure check and to remove a metal part hanging from the bottom of my vehicle. Christian took great care of me, and did his job with care and consideration for my vehicle, although he had other customers to take care of he was very hospitable and customer service was the best I've have in awhile! I suggest going to this location for all your vehicle needs! read more

Discount Tire - Discount Tire Arapaho - Tires Near Me - Dallas, Texas

These guys are absolutely the best tire company in town. I went in just to put air in my tires when the mechanic advised that my tires needed to be replaced immediately. I spoke with the manager whom made sure that I got the best deal on finance for 4 tires but was also quick about getting the job done in a timely manner as I communicated that I had an appointment to get to. Shout out to the Discount Tire team on 5540 Arapaho! You guys are the best!! read more

Discount Tire - Quality tires from a quality business - Tires Near Me - Dallas, Texas

I have been doing business with Discount Tire for over 30 years! I would never buy tires from any other place just because of my and my family's years of satisfied experience of the service and products, not to mention they are nationwide! I have a very disappointing review in that this location had to correct the failed tire balancing that the Balch Springs location did a few weeks ago. What a HUGE difference! Truck rides so much better and quieter! I usually go to this location but was in the Balch Springs side of town a few weeks ago and dropped in for my 6000 mile rotate and balance, thinking the all DT will provide the consistent service I've come to expect from this company! Wish I would have waited to do it here! The quality, service and the professionalism that you get at this store compared to Balch Springs is SO MUCH BETTER! read more

Discount Tire - Have tire balanced and rotated. They worked me in and was out quickly. Good group here! - Tires Near Me - Dallas, Texas

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They now charge for tire rotation unless you bought the tires from them. Previously this was not the case. No notice of change or communication to consumers just a surprise when you arrive at store. read more

Discount Tire's business model is so customer-service focused and their employees are friendly, efficient, professional, and really know their stuff. Being such a well-oiled machine, it's a wonder they don't do oil changes. Super clean lobby and these guys were nonstop hustling. Had a nail in the sidewall after just 2 weeks of replacing all 4. Came to this location - a little farther than I normally go - since they had 2 of my tires in stock. Sure enough, drove in and out in less than 45 minutes with a new tire! Best location I've ever been to. Kelvin and the rest of the staff here are terrific. Won't go anywhere else for my tire needs. read more

A yellow dashboard light has been on in my car for about a week now, and like many people, I kept putting it off until I could find the tire gauge. My husband, not one to let it go, checked the tires and then rolled the car forward to check the tread and found the culprit - a nail. I was super bummed to hear about the nail, and even more disappointed to learn the tread was worn down on all of my tires and required being replaced. Thankfully my husband was willing to do the research on the best replacement options. Discount Tire was offering a $110 rebate for Michelin Defenders which seemed like a decent deal. On Sunday, I went online to checkout the deal and I went ahead and made an appointment for the earliest time available at 10:45 AM on Monday the very next day. When I arrived, I parked and headed towards the door, but employee Carlos told me I could wait in my car until they were ready for me. Once they were, I pulled my car into a bay with the help of Jose, and then Carlos met me inside the waiting room where I was able to jump the line, and pay for the service. I then sat in the lobby until service was complete, and Jose came and got me. There is a pandemic going on, so I was happy to see the employees wearing masks, keeping their distance, and cleaning counters and high traffic areas. They were also very good about quickly moving through the well spaced line and dispersing people so that they could return to their car, wait in an area in the spacious lobby, or wait on the bench outside where they had setup a shade tent and cooling fan. Unfortunately, not all of the customers wore masks, but most did. I wish the store would implement a policy requiring everyone to wear one inside. Fortunately, I was at Discount Tire for less than 30 minutes, and I mean from the moment I pulled up to the moment I drove away. They got me in and out of there very quickly. They were extremely efficient in getting the job done. The price for tires was not cheap ($715 before the rebate), but I'm not sure there are better deals out there for the quality we got. I would definitely come back here, especially if they are running tire or service specials. read more

Brian and Kelvin were absolute lifesavers today! My tire went flat 30 minutes before they closed. I called and they said they could still take me in and get a new tire. When i arrived 15 minutes before closing, they went right to work and did everything, rotating, changing my tire. They even took the time to check my wiper blades and my other tires, air them up and change the wiper blades. read more

Took the car for a simple tire change after getting a blowout. I have low profile sporty tires for my 86, and they continually told me how I needed to get a matching set. I insisted I only needed one of the same tire, for which the salesperson rung me up for. 15 minutes later, he comes up to me and tells me that not only did he not have the same tire he already charged me for, but they had put on a different, more expensive tire and asked that I pay the difference. I had somewhere to be, so I did. But that's ridiculous to charge your customers for a mistake you've made. I go to Discount Tire for all my tire changes, but I sure as hell know I won't be coming back to this one. read more

Discount Tire - Salesperson who "helped". Poor service - Tires Near Me - Dallas, Texas

Bought 4 new tires from them a few years back had a slight slit in one tire that was causing a slow leak. Went to take the tire in and while the rep was reviewing the tires he kept commenting on how old the tires were. When he went thru I informed him I had a few years back from that very store he stopped talking about the age. When I asked how the leak occurred he said wear on the tire from which I stated for 20k miles there should not be that kind of wear on the tires. I corrected that age is wear which after a few back and forth he did agree. He stated they can put tires up to 3 years old on even if they were new and tried to sell offset axle tire based on the age of one of the tires which again was due to the tires they put on my truck. Beware of the store and check the age of the tire on its face before you drive away read more

Discount Tire on Arapaho was excellent and handled my car quickly. It's no fun to discover you have a flat but Drew and the team made sure everything was taken care of and I was back on the road quickly. That's why I keep coming back to Discount Tire (when I need it) because they are good people that I trust with my car! Clean shop read more

Discount Tire - Clean shop, great service - Tires Near Me - Dallas, Texas

Adrian was the nicest manager. Took while to get attended to as they were busy and it was closing time but he was very apologetic & even did the tire check himself. Thanks Adrian! read more

Great service!! All of the staff was friendly and knowledgeable, they made sure to explain everything in detail and made sure to practice social distancing and to be quick as well I waited only about 30 minutes and they had us in and out! I will definitely be coming here again! read more

Discount Tire - New Tire - Tires Near Me - Dallas, Texas

I am a bit skeptical of this location. I called in before heading over there because I had a slow leak in my drivers side front tire. They said they would patch it for free if it was patch-able which is much better than the $19.99 I was hearing from other places. I came in and they quickly welcomed me - everyone here is very friendly. A gentleman grabbed my keys and said he would go check out my tire pressure. He came back in and said that he could not patch the tire because it was too low of tread left. He said that two of my tires were a 4/32 and two of them were a 3/32. This is a scale starting at 11/32 down to 1/32 which is really bad. So a 4 or 3 they want you to replace. I was a bit confused because I had just replaced one tire maybe 6-9 months ago - how could it be that bad already? He showed me pricing for tires - no discounts for buying 4 btw unless there is a rebate of some kind but none that worked for me that day. The cheapest tire was $81 each plus install, etc. I had no planned to buy ANY tires that day let alone 4 so I tried to price match and negotiate but he was not having it. I asked him to show me the tires again and all of a sudden it was a different tune. The tire I just replaced was suddenly an 9-8/32 and he would offer me $30 to buy it and if I wanted a whole new set to have even wear. I am glad I asked him to show me because I knew I did not need all 4 tires. I found some tires online that were $52 each and asked him to match the price and all of a sudden more tire options popped up on the computer showing he had 2 in stock at the $50 range but were only good for 30K miles and etc. He finally gave me $5 off per tire on the $81 dollar tires. It only took them about 15 minutes to get me into a bay and replace them. Again, very friendly people but I feel like if I did not check my tires myself they would have scammed me out of a great tire to sell to someone else as used and charge me for all new ones. They do offer free rotations every 6K miles or so and they had free water and coffee. Sitting area was clean and the staff again were very friendly. I just feel a bit misled. read more

Discount Tire - Tires Near Me - Dallas, Texas

Finally a professional and friendly helpful staff!! I can't say enough about Ezekiel and his staff, I drove up as they were closing with a flat tire, and he helped me get my spare on! Next morning I arrived and within 40 min a had a new tire put on even though it was extremely busy, kindness, smiles, professionalism goes a long way , I had a bad experience there months ago and was treated poorly when they forgot about me and my car after 2 hours ..even though I was sitting in the waiting area!!!! I didn't see any of those employees this time, so kudos to management making better choices read more

Discount tire took great care of me and my damaged tire. Plus they showed a great deal of humanity taking care of a local in need of assistance. read more

I brought my car here and had new tires put on. When they put the tires on they broke the bolts and lug nuts in two tires, causing one of the wheels to almost fall off, and leaving the wheel unusable so that I ended up having to buy brand new wheels. They wouldn't pay to have it replaced because they said there was no way to prove they had caused the damage. One week later, I had to bring my car back in to a different location because my tire pressure light came on. They claimed the sensor was broken, not by their doing, so I had to buy a new sensor. I find it hard to believe that one week after getting brand new wheels put on, the sensor on my 2019 suddenly broke and it has nothing to do with them. I will not be giving any discount tire my business again. Very disappointed with how they conduct their business and treat their customers. read more

Came here for 2 new tires and was happy with getting help right away! Great service and customer support. Had a problem with my speedometer not working and they fixed that problem! Victor helped me out and provided everything that I needed, 10/10 great work fellas read more

Oscar was amazing!!! He gave us amazing service and everyone at this location was so hospitable and kind. Thank you Oscar!!

I walked right in and they were VERY helpful. Carlos the manager was so nice and did everything he could to help me. Service was quick and efficient. Would highly recommend this location! read more

Hands down the very best customer service, always. And honest! I was thinking I needed my tires aligned and told them so, but only ended up needing them rotated. Free today, Praise! Give these guys your business! read more

Joseph & the entire staff at this location are all WONDERFUL!!! Which doesn't even describe the service & care they all exhibit!! I returned from vacation & stopped by to add air to low tire they were closing yet came out to help!! Probably minor on my end but nevertheless they gave 210%!!!! Super appreciative of the guys here!! Would most definitely recommend Discount Tire & this location!! They even recognized me & remembered exactly the services performed last visit. Customer service is on point!! Thank you DT!!! read more

Discount Tire - Tires Near Me - Dallas, Texas

Genuinely nice people that are there make things run smooth. Since I've been here, they have opened the door for me, walked me around the car to check for tire defects, taught me a little about treading, and every other term is "Sir" "Please" and "Thank You", which makes me feel good. The last time I visited them, they even patched my tire for free. Yeah... I love these people. read more

Discount Tire - These people are genuinely helpful and polite. As a customer, I always feel good coming to them. - Tires Near Me - Dallas, Texas

I visited before September started and purchased tires with a warranty. I had a family member take the car in for DT to review because while driving my car would steer in a different direction and tires were a bit noisy. Oh, also factor in that Texas roads aren't the smoothest Understandably, this means to check alignment as well. The manager proceeded to tell my 80 year old veteran grandpa that there was nothing they could do to review. I will be going back to have them review my tires considering I purchased a warranty and would prefer they make sure there are no nails in my tires, etc. When I went to Brakes Plus mid-October to see why my car was pulling they were able to pull the tires significantly due to poor alignment. Discount Tire failed to warn me about checking my alignment. This company is failing in safety for their sake of their customers on the roads. I purchased four tires at $130 each plus the warranty for each. The entire value of the service was about $750. read more

Came here to have a nail removed from my tire. They found a total of 3. My service adviser was great, really helpful. You can tell this place runs like a smooth oiled machine. Everyone was doing their job, staying busy.... Customers coming in and out. Will come here for all my tire issues. read more