Great service, professional, and very polite arrived on time, called ahead, and service was…read morecompleted promptly

Thank you Nick for coming out and doing an excellent job on my first maintenance spray with you! He…read morerespond immediately and was very polite and informative. He also found two wasps nests starting near my bedroom window. He walked around and got rid of all the spider webs as well.

A big shout out to Brandi and Hunter for great service ! I…read morehad a rodent in my house. Brandi took my call, I was scared to death. Brandi stayed on the phone with me until the technician got here! Two outstanding employee's ! Thank you again !

While the insulation job was done well, there has been an unfortunate smell in our home ever since…read morethe job was done :( We have tried other fixes outside of NWE to get rid of it, with no luck. When we brought up the smell to NWE a few weeks after the job was done, they explained it couldn't be a result of the insulation job and recommended other fixes that would cost us additional money.

After being told by a national pest control company that I had roof rats after a very brief…read moreinspection, my wife panic and wanted me to immediately spend $3123 to have my gutters removed and replaced, the gutter line sealed and traps installed. As none of the recommended repairs were properly explained and the inspection appeared unsatisfactory, I decided to contact Smart Solutions. After thoroughly checking out my basement, attic and the perimeter of my home, Jay with Smart Solutions indicated that I did not have roof rats and the proposed repairs were not needed. Smart Solutions took the time to clearly explain what I needed to do to keep rodents from entering my home in the future. It's not that often that you find people that are honest, helpful and have the expertise needed to address pest problems. I plan to recommend Smart Solutions to anyone that requires extermination services.

Friendly, timely, and knowledgeable, they provided a thorough investigation, as well as explaining…read morewhat all was necessary for full exclusion of my residence.

Great and fast service! I had 2 treatments and the technician explained everything well!read more

They actually answered my question! Terminix and some of the other big companies had a automated…read moreanswer. I don't want an automated answer. I want someone to actually read my question and answer it directly. This company did! I will be contacting this company and inquiring about the details of their service. I will update this review.

This is the worst experience I have ever encountered. Sevice manger and the branch manager. I…read morereally wish I had chosen a different company. We had a exclusion put on our house and did a horrible job. We paid almost 4.000 dallars and still it's not correct. I would give them a big fat 0.

Decided to check out the trusted Orkin brand after poor service with another pest control company…read morenamed Aptive. Specifically we had a nice infestation in our new home that needed to be remedied quickly. Orkin was glad to help and came out quickly. Their professionalism and cleanliness, along with their attention to detail made a great first impression. They offered financing options to help with the cost of service, which we felt was pretty reasonable for the amount of work being rendered. Their pest specialists are very friendly and helpful! We are so happy to have chosen a dependable and reliable company for all of our pest control issues. Thank you Orkin crew!

I recently had a technician out to our home to provide a termite letter. The technician tried to…read moretell me that dirt was termites. Someone had taken the fireplace cover off and dirt from inside had been knocked onto the hearth. He also said there were bubbles in a section of wall that he said appeared to be termite damage. The bubbles in the wall were from wallpaper that the previous owner had painted over. Be mindful folks. You cannot believe everything someone tries to tell you. Btw, I'm still waiting on the written quote.

This company has been a pain in the behind. I never was aware that they would come every 3 months…read moreto spray the outside of the house regardless if I was there or not then would expect me to still pay them which remind you I was unaware of this "agreement" after ignoring bills that came in because I never was aware whether they came by or not I was then having to deal with a collection agency so I pay up with everything then I get another letter saying my credit is going to be reported as not having paid!