Great Service and very good food. Mondays thru Wednesdays half off for Senior Citizens.

So, right off it's a dry casino. No alcohol sold or not allowed on the premises. We stayed 2 nights, but wanted to leave after the no alcohol. Looks like the casino is trying to appeal to kids, they have a water slide and play park outside. Looked real nice. Kids and Casino? The food was really good! The only buffet that was open was the salad bar during the week, it was not taken care of very well and items where to replaced and messy. Would not recommend. The room was nice, the TV was confusing like most hotels. All in all, nice casino just did not meet are expectations for the price. We will not revisit. read more

Traveled from the west side of the state for a concert at Legends. Booked a hotel rooms we could enjoy the night, dinner, a couple of drinks and a show. Dry horltel/ casino? Very limited food options and nothing within walking distance. First thing on the hotel page should state " This is a NO ALCOHOL location and there is NOTHING within walking distance!". Just because one adult shits their pants doesn't mean we all wear diapers! Don't try to check in before the 3pm checking time. read more

Was recommended by a worker that there was a buffet tom Night prior to the show for $24.00. Menu was salmon, prime rib, shrimp three ways, bakers, Mac cheese, orange chicken, etc. we arrived at the open and they were already out of all but well done prime rib. The crepes were burned and being made by a un experienced chef. No salmon or quite a few other items. Sorry but I won't return on a show day for sure. Felt sorry for the people arriving as we left. They were getting hit hard and no food. read more

Rooms were OK but customer service here is virtually nonexistent, we were on time for our reservation, then were inconvenienced for nearly 2 hours for our room that wasn't ready, making us late for the event that we were at the hotel to attend. We traveled 300 miles to be treated like crap in the town I was born in. The GM who came to me after I complied with security personnel and thought the situation was handled....(situation being that I didn't check in with the other security guard sitting there after I'm waiting for over an hour in the lobby) said GM, wouldn't take his mask off the entire time although the pandemic's been over....he then stood there and tried to get tough with me. Raising his voice, threatening me with arrest, and worse. Generally being a complete prick. If you're the general manager of the place, you should be the leader of the culture and setting an example for the employees. None of the employees look like they're having any fun. Morale was clearly low. No one is there to help you. Seems like they missed the concept of treating the guest well and making more money on tips, (people want decent service... and will pay for it) I'll bet his employees don't make much in tips because of the culture. That may be a lesson you might want to focus on instead of harassing the guests in front of your employees, who clearly are being led down a path that will not sustain much in the way of a living.... I don't know who owns this place. If it's the Yakima nation, I'm available to come in and give a seminar on proper treatment of the guest. Let me know! my day rate isn't that expensive and and you get a lot of bang for the buck if you can turn the culture around and build a decent reputation instead of what you're currently doing read more

Worst casino in WA Poor customer service Dismal place Location Next to Washington Beef the smell is awful it ll take your breath away. The air of Death is in the air Atmosphere Very loud of slots and most of the noise is from players getting mad and yelling and slamming slot buttons hard. A lot of angry emotions from players Rooms Unclean stayed for one night took a black light through the room very dirty. You could see the swirl marks of where they tryed to clean and hand prints every where and and little white spots on the rug couldn't tell if it was blood or seamen. Beds uncomfortable low water pressure and hot water was not hot. Low class bedding. i dont know if its the detergent or low class threading for sheets. Very thin blankets. i stayed for about two hours and couldn't take it anymore and asked for another room. Told staff about it and to see if i could get another room And staff said no, I asked how about a refund ? and they said you already have had your room for two hours so no. Asked for management and boy was that a joke. Same story Management was rude about everything. So i left with a lose of the room and my money. So this is why iam writing this story to tell others about there service Tight Slots & Payouts Ever wondered why Washington state slots are so Tight There now technically not real slots. So they do have class two, They do have bingo but the ones that are not class two are actually Vt So a slot machine by legal definition means a device with a Random Number Generator producing its own internal random number result without he reliance of a sever or outside influence that is the legal definition what a slot machine means so that means if youre playing bingo if youre playing VT if your playing HHR it is not legally defined as a slot machine and Washington state they use a Vt System and they use a bingo system. Vlts as i mentioned earlier are alot more tricky because you do not have any sign that it is a VT the only wat you can tell if is a VT by going into the game rules and you typically go the all the way to the last page and you have all the lego at the very bottom youll see a lottery pole that means its a VT machine. Customer Service Well heres the big one They started this new security policy which is just insane rude and incompetent . They now want your ID at the door on demand floor. The whole security thing with checking IDs is a joke. Do you ever wonder Why ? When slots are played there Customers and very angry and upset hitting the machines and slamming buttons i have seen 4 slot machines getting screen completely getting busted. Machines are dirty sticky and busted from lack of care and cleaning. That is why there is a need for several security officers. and just to throw this in i have wondered how the security officers can do any thing at all most are really over weight and iam talking really over weight. and so please iam not making fun of no one thats not my intention. What can they really do ? call on there Radio for 911 or just yell like alot do. So being over staffed for such a small casino to Compesate for the loss of machines. Alcohol is forbidden because the native tribe there over abuse it The times i have been there most of the natives there still drink out in there cars or outside because you can smell it on them when your close or sitting next to them on slot iam not racist. Iam Half Cherrokee This tribe cant handle the liquor Dining & Amenities The property is dry (no alcohol served on the reservation Not much to say Buffet overpriced and offering poor quality food . The food court even worst. Pigs would eat it read more

A casino with no alcohol? No fun a.k.a. dry casino Hmmm.. how does it feel to watch a concert with no alcohol? But there are highlights - Selection of slots.. pretty good Food court food like pizza and breakfast burrito were decent.. sorry stomach, we didn't get a chance to try the buffet. I apologize like 2009 OneRepublic. Next one will be the grandest buffet Nice room and comfy beds. Whatever reviews about bedbugs are left in the past and are irrelevant Concert reminded us of Ilani Casino concert venue.. Ginuwine did his thing, still sound like his prime; whereas, Dru Hill turned into Dru-Tang Clan and Sisqo getting up there and was struggling. But give them A for effort read more

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**Update** the casino finally reached out to us, after about 2 weeks offering a one night stay and dinner for two. We decided to take them up on it and have reservations for April. I will update my review after our next experience. Hopefully it's a better evening!** We have previously stayed at Legends hotel and casino and had a great time. We went on February 14th to celebrate valentine's day and our 24th wedding anniversary. The entire night ended up being awful. First we arrived, checked in, and went to our room. As we were settling in and beginning to enjoy romantic time, ANOTHER COUPLE UNLOCKED THE DOOR AND WALKED IN TO OUR ROOM!!!! They were apologetic and said they would go to the front desk and sort it out. A bit later our phone rings and it's the front desk. First the lady on the phone says "are you staying here?" (obviously, we're in the room!) then asks our name and a bit argumentatively tells my husband "you are in the wrong room!" Um... No. We are in the room we were assigned to, given keys to, and our keys opened the door to. Then she huffs a bit and says "Well I will move them then" like their room assignment mix up was somehow our fault. We then went down to play for a bit and enjoy the Valentine's day buffet we had pre paid for with our special package we booked our hotel. We then waited in the LONG line for the buffet. Once we got through the buffet line and seated we realized we were not given our tickets for the lobster tail our pre purchase package allowed us so we had to go back for those. Once we had the tickets we then waited in line at the buffet for lobster only to finally get it, cut into it and find them raw in the middle. At this point we left the buffet to go back to our room, only to find our keys no longer work. Apparently when they assigned another couple to our room (once we were already in it!!) our keys were deactivated. So we go down to the desk ask to talk to the night manager (who it turns out was the same one who had checked us in a few hours earlier). We explained the whole situation to her and she said she would talk it over with her boss and call us in the morning as we were entitled to a discount or free room for all the trouble. We went to the casino where we proceeded to spend a lot of money only we could not even enjoy it as the music was at an insane teeth rattling level ALL night. It felt like we were clubbing in the loudest nightclub not just in a casino. We couldn't hear each other talk a foot away from each other and both ended the evening with pounding headaches. I love music when playing at the casino but this volume was ridiculous! So we head to our room where thankfully this time our keys work and nobody else barges in on us. Next morning we still haven't gotten the promised phone call from the front desk so we go down to check out and talk to the day manager on shift and she knows nothing of the situation! Apparently the night manager did not relay any info to her. So we go over the entire story again and she takes our number says she will talk to her (i believe) director and get back to us. So we pay full price for our room and leave and now 2 days later have not heard a thing from anyone. Here's the kicker, because we play so much in the casino I am awarded Free nights at the casino during the week anyway. So this room would've been free if I have booked it through that promo, but we paid for it using the Valentine's Day special included the buffet (which we didn't eat after getting raw lobster). I know they can see this on their end and they could've just comped the room and kept a customer. However, they managed to ruin our wedding anniversary, Valentine's Day, basically blame us for someone else walking into our room during romantic time, give us the run around trying to get it taken care of and make it so I don't want to return. read more

Legends Casino Hotel - Casinos Near Me - Toppenish, Washington

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tl;dr -- yes this hotel has no alcohol, but those rating it poorly (esp 1*) because of said policy is (IMHO) EXTREMELY over the top! Stayed here for a night to attend a concert. Having travelled a lot the past few years for work (80+ nights/year in a hotel), I've become quite picky in my hotel selection. Got to say, I had very, Very, VERY low hopes for this place, but... WOW!!! Room was quite large, VERY clean, extremely friendly staff, food court had an OK selection of food (and was EXTREMELY reasonably priced), and to top it off, hotel was also VERY reasonably priced. So... Why am I giving it 4* instead of 5*? No alcohol. Yakima Nation Tribal laws apparently ban alcohol, and as it's a Native American casino, that means hotel doesn't serve alcohol. Moreover, when checking in, much like when signing that you won't smoke in the room, bring a pet (without declaration), etc., also sign that you won't be drinking alcohol in the room. Truth be told, didn't even realize (until I started researching when my concert tickets mentioned no alcohol) that there is literally no alcohol at this hotel/casino/concert venue. That said, (a) they have a mini fridge in the room, and (b) there was a group in front of us at check-in that was open-carrying a 12-pack of white claw -- not advocating that you circumvent the rules, just pointing out my observations. read more

my family and i will never stay at legends casino hotel ever in our lifetime ! we will make it our mission to spread our horrible experience to whomever will listen. what a shame. my daughter-in-law did not have her license on person and she was turned away to stay in the hotel !!!!!! she does not gamble or planned to go to the casino. to be turned away to the hotel is absolutely ridiculous. we travelled a long ways - luckily her husband came later in a different vehicle. would they have turned us away on our visit if she had lost it ? she had to wait at a local restaurant until he arrived. this is the stupidest policy any establishment could enforce. we had scheduled to say on different dates for legends - and we have cancelled since then. we were fortunate to have the sun and beautiful weather on our visit - we tried to enjoy the pool - instead the pool attendant informed us there was no umbrellas to use. we mentioned to him we had an infant and a 2 year old, and could we please use his - "to no avail" - it was fn disgusting customer service - the only person that had any decency was our male server in the restaurant. that gentleman needs to find a different establishment to work at. read more

Be CAREFUL with personal belongings at this hotel! We reported a jacket with very important keys in it to room service 4 hours after checkout, just to be sent on a series of phone calls, for them to claim it was not in the room. Even though it was most definitely left hanging in the closet. They blamed us for leaving it behind and showed no remorse with a total lack of responsibility. read more

The hotel is really beautiful. Our room had an amazing mountain view! It was very clean and spacious. We saw a concert at the Events Center, which was spectacular. We were kind of shocked to find no alcohol on the property but rolled with it just fine. The only problem is the restaurant situation. I'm sure the buffets are great, but my husband and I don't like buffets. We went to the food court and it was a madhouse. There were so many people and no where to sit. I finally got a table after 20 minutes and I swear a lady was going to throw down over it. Scary and unnecessary. Get more tables and chairs for goodness sake Your staff was very nice and worked hard to please. read more

I just got here now ,big parking lot for the RV park Everyone that works here very nice the casino very clean . They give you a lot of promotion. They give you free drink They are very generous of giving read more

Food !!!! Gambling and strippers had a great time won 500 bucks . Love the atmosphere

I posted a month ago and no one reached out, oh well!! However, the seafood buffet is so yummy it lead me back to legends another time, and it did not disappoint. When we were done eating and gambling a bit we went to leave and were blocked in by police activity. I'm guessing this is not unusual for the area. But I took a picture because police and security were leaning on our truck If I happen to see any scratches from belts or radios etc I wanted proof for insurance purposes But security walked over and told me I couldn't take pictures and asked for my license. Needless to say the seafood buffet is not that good I've given them several chances as we like our slots But definitely Wildhorse for us going forward Not that legends will care one way or another. read more

Here for Valentine's, staying at the hotel, brought our R.V. they have a pet area. The buffet was modest, lobster tail for additional $10, prime rib scrumptious. Crab, clams, chocolate covered strawberries. They have a crepe bar, and the server was very attentive. read more

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Lately I've been spending alot of money and don't seem to win not even a doller? With the old slot machines we use to win all the time? Whats up, who wants to go to a casino where u lose all ur money all the time. And Wonderwomen slot game is rigged for a long time I haven't seen no one get the 2 red stars, or get a Wonderwomen bonus? Worst casino payout i have ever been too. make it fun, with payouts, everybody likes to win and have fun. read more

So I wish I could say my stay got better but it did not. After waiting for two hours for my bathroom and coffee supplies I went to the front desk to inquire and the response was you haven't received them yet? No... and right behind the staff was little bags just sitting there with my room #. Ok... could have understood if there wasn't 3 desk staff sitting there doing nothing. I was hungry and so I went to check the places they have advertised... what a joke.. although they currently advertised a buffet there is not one... you have to pick from about 4 meals. I was very hungry so I picked one and asked for to go. I waited over 30 minutes... remember they advertised a buffet (already ready). Way to much money for the quality of food I received. But I didn't go hungry lol. The TV in this place sucks... it bounced on and off the whole time. It wasn't even buffering... just black screen then after a few moments back...every few minutes. Then the staw to break the camels back... who brings a hair dryer to a high end resort or even a low end hotel... not me and I travel alot. Went to take a shower in the morning and thankfully looked for the hairdryer prior...NO HAIR DRYER... There are actually a few other negative things... I will never return and I will tell anyone to stay elsewhere. read more

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First time staying here. Had to come to the area for work. Excited to stay and was a complete let down. Would not recommend this place to anyone. They couldn't get my room right even tho I had a reservation for a suite. First they gave me a 2 queen room, that's not what I booked. Then they gave me a handicap suite, bathroom had blood spots I think by the toilet and there were crumbs on the glass table. Finally got the suite I booked, guess 3rd time is the charm. Went down for dinner, no alcohol served at this place. I decided to turn in for the night. Woke up to get on my conference/ zoom meeting. No internet! Check the coffee pot and no coffee. Went to front desk to ask about coffee and internet. Sorry we can send you coffee and don't know when the internet will be up. read more

Legends Casino Hotel - No coffee no cups for coffee but a nice machine - Casinos Near Me - Toppenish, Washington

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Checked in, stayed the night. Ok room. Standard. Until we were up in the morning, I wanted to open the curtain to get natural light. I went to the window, about to open and saw a BED BUG. I took a video and photos with time stamps. It was room 4029. When we left, the "person in charge" did not give us a receipt of our charges, gave us a 'valet manager' business card and told us to contact him about it for "appeasement." Really, the valet manager. The one who parks cars? We came back to speak with another worker and he assisted with us and gave more information and a proper business card to contact. This is the first and last time staying at this hotel. read more

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Well this is the first time I'm staying here at Legends Casino Hotel and these rooms are very nice here. The beds are comfy and their spacious and we got a king size bed so can roll around everywhere. The view we have is of Toppenish which isn't bad but let me say the staff here is very friendly and very helpful and if I ever get a chance to come back and stay here again I'll do it. read more

Legends Casino Hotel - Hotel Card - Casinos Near Me - Toppenish, Washington

Had an amazing time! The room was huge. The mountain view is fantastic! Super clean room and hotel. Casino clean. Slots were a little tight but not bad. I did win $ . But I gave it back...not the casino's fault...I just don't know to leave when I am ahead. Lol! Dry casino - I thought I would miss alcohol but didn't. Probably kept me from giving back more. Lol! Coffee stand in the lobby - they made a fantastic espresso and baristas friendly. The onlyy reason I didn't give it 5 stars wa that the registration desk staff is not engaging or friendly. The hotel really needs to give them some customer experience classes. read more

So I went back to casino for another business stay. They didn't comp the night as promised. Not surprised. Room was clean. This casino has the energy of a waiting room for a colonoscopy. read more

Legends casi o was very nice the room was great and the food I had was good. I truly enjoyed my stay there and cannot wait to come back again read more

Legends Casino Hotel - Room at legends - Casinos Near Me - Toppenish, Washington

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ONE STAR BECAUSE OF THE BAD SERVICE!!!! They told us we had to wait for our whole party . Our whole party shows up and then they said they didn't have any tables . Mind you , no one new entered the restaurant ! They told us the wait time would depend on the waiters speed yet , there were three staff members doing ABSOLUTELY nothing . The crab is delicious tho !!!!! read more

Spacious room. Beautiful view. Everything was wonderful. The food is amazing. Not if any vegan options.

I had the privilege of staying at this establishment from 4-14-2024 to 5-21-2024. I have to be honest I had so serious reservations about staying there but I was pleasantly surprised by the huge change that the hotel has gone through in cleaning up their act there were no pests such as bed bugs or spiders etc crawling around my room the hotel staff Diana and angel Miranda were very friendly and accommodating I requested 6 floor mountain side and they made it happen. I was up at this hotel and casino doing a large project for the casino. I was leading this project and my technicians came to me and asked for certain accommodations which your staff helped me out immensely one particular had requested 6 floor Mountain View and got just the opposite and was not happy so I being the lead of this project went down and explained to the staff that we are going to be here for 26 days could you please give him a 6th floor king Mountain View room. And Diana and her staff made it happen to that I am very grateful. I had my room cleaned everyday the housekeeping staff did a superior job no complaints at all. So to recap no bed bugs or pest of any kind staff very friendly and didn't see any theft. I will be coming back up there again and the staff told me if I wanted my old room back when I arrive king room 6 th floor Mountain View room # 6025 they would go out of their way to make it happen for me NO THAT IS CUSTOMER SERVICE! read more

Edit to Add- we where promised a $50 credit for our troubles, at check out i was told only $20 because the manager changed her mind and only approved $20.i did not talk to management but management was aware of what was happening . The rest of our stay was fun and had no other issues! ***Sadly, i have to give a one star Arrived at 6:30 pm and was told our room was not ready , no explanation The lobby was full of people waiting for their room , our room was finally ready at 9:00 p.m check in is at 4 and other people where still waiting. I understand things happen but at this point comp the room i talked to a lady who had been waiting since 4 and her room was still not ready at 9pm Never experienced this before and it was tiring to sit around for so long with all your luggage. read more

No drinking.....no smoking....no fun....do not waste your time. We were going to stay when we went to the Ellensburg rodeo but read the reviews and immediately said no way read more

I would select zero If I had the option to! Please never stay at this hotel! We flew in to Seattle Friday night/Saturday morning. Our flight was supposed to leave at 8:15p and then we were to drive to the hotel. We were delayed 3 times and did not land until 1am. I called the hotel each time our flight was delayed. I was told we needed to be there by 2am. I explained that was out of my control and they stated they would notate my reservation so there was no issues. I offered to pay over the phone or allow to charge the card on file ahead of time and I was told that was not an option. We got to the hotel at 5am to check in. The lady was absolutely rude! She sat on her phone we had to ask if she was able to help us get checked in. There was no smile no welcome not even a thank you! The suite was beautiful I was really excited. We left for a family event at 11am. We returned at 1:30am with our children and our room keys didn't work. We went to get them reset and found out they had cancelled our second night at the hotel and someone else had rented it. When my husband went to get our belongings they had dumped out our suit case and had our things in trash bags. They finally found our suit case which was empty. They stated it had to sue with no show policies even though I had called, we had showed and they had charged our card upon arrival. We had to drive over an hour away at 2am with our children and pay $200 just to get a new room for the night. I was humiliated and beyond angry! We will never go back!! read more

Legends Casino Hotel - Our belongings when we finally got to our new room! Completely unacceptable! - Casinos Near Me - Toppenish, Washington

Wondering how much longer legends casino will continue. No free or discount nights ever offered...only option is to cash in your points on your card then use the cash for food or hotel stays. Called to see how many points I had but would not tell me must come in to the casino in person. Not available to sign in online to check your points either. Poor way to manage a players club. No wonder whenever we visit there are hardly any people there. I know people use to come for the seafood buffet not sure if they even get very many for that any more. Unfortunately being a dry casino with no alcohol doesn't help to attract customers either. They just are not competitive with the other casinos that are within driving distance. Other casinos have better promos with access to your players club rewards online. We live 1 5 hours away and thought we might visit for a night. Wanted to check to see what rewards we had for room discounts...but when we called they said the only way to find your rewards in to come in person. Northern Quest and Wildhorse have much better rewards programs plus offer free and discounted nights for the hotel. Sorry legends but if you want to play in the same sandbox as the big boys you have to up your game! read more

New, shiny and clean. Despite word of mgt. it was still smoky inside. Smelled bad. Band on stage was horribly loud. Music over rode singing, as if they could sing. No Micheloeb Ultra at bar next to stage. Only took 45 min to get in after the original crowd went in, which was limited for safety reasons, but security/staff kept saying it would only be 5-10 minutes...BS! Did not get a chance to try out any food due to long lines. May return, but would rather go to Western Village. read more

I enjoyed the buffet and the hospitality of all staff. I liked getting a free mug and my mom got a free tee shirt by spinning the wheel for new members. Although, I was really disappointed that there was no free play cash given to new members. I played a little bit on the slots and lost it all quickly. I understand gambling isn't win every time but it would have been nice to win something or get free play cash to use. I will come back for the buffet but not for the tight slots. I also found out by reading earlier reviews that there's a 55+ discount on the buffet? My mom was not offered this and I didn't see this anywhere on the website! Unfair in my book honestly. read more

The new hotel addition is absolutely top notch, clean, comfortable and first class. This is my first stay at their new facility and I believe first impressions count and that's why I give five stars. The staff are very friendly, the rooms are really nice and the price for this level of quality is right on. I have to give credit to the Yakama Nation for doing such a top notch job on their hotel. A place everyone in this area can enjoy, everyone... I really don't care to know what the problem is with the other cementers, because they are way off. One can only speculate. read more

Legends Casino Hotel - Comfort and clean - Casinos Near Me - Toppenish, Washington

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I am so frustrated! Husband and I haven't been on vacation in a long time. Life has been devastating. Had an event over here in Toppenish so we decided to make a mini-vacation of it. When I booked the room (back in May), there was nothing that stated there were changes to the food options. We show up looking forward to relaxing. After being told all of the restrictions (what we are allowed to have in our room, having our cooler searched etc), we were at least looking forward to some good food (we have no problem with the fact that the casino is "dry" but you would think that is clearly stated for hotel reservations!). We get to the room, there's no consierge book explaining the services. Husband overheard someone saying the "buffet" now it's sitting at a table with servers bringing you food. I understand that too, but still needed explanations. Read the the little piece of paper they gave us and it says the buffet is open but with tableside service and a THIRTY MINUTE TIME FRAME! Again, confused. I called the front desk and was rudly told that he didn't know and transferred me to the buffet. So I ask how the buffet is working right now. The response was that you come in, sit down, and it's brought to you. Ok, so I assume that's it's like the other all you can eat around where I live. Meaning, they give us a list of all the foods, we write down what we want and they get it and serve it, and then they will get your next order.. I asked if it still an all you can eat, and was rudly informed that it is Resteraunt style with a max of 30 minutes to eat. 1st of all, if you have completely changed how you do things, YOU NEED TO BE UP FRONT ABOUT IT. When I pointed out that it is perfectly normal for us to be confused on "Buffett" and asked them why they are still promoting a buffet if not only was it sit down only, but also NOT ALL YOU CAN EAT The definition of a buffet. The managers solution is to say that the*Buffet" is named " Buffet" because that's the restaurants name. My husband and I were looking forward to nothing more than enjoying a breakfast and dinner Buffet. I moved away 20 years ago. I heard the the food was excellent. Top it all off, those in Customer Service that we talked to were more than rude and didn't know anything about the way there for was working. I understand that, sure to Covid, restrictions must be in place. I don't disagree with it at all. What I DO disagree with, is the fact that we were not informed of any of this when we booked our hotel room or when we checked in. These are standard things that should be told to ANYONE who is coming to start. I feel like we have been lied to and deceived since we got here. I do want to point out that we LOVE our room. Thank you Housekeepers (the only people who didn't insult us). Again, if ANY of this had been disclosed ahead of time, or even our questions answered correctly and politely, I would not be as angry as I am right now. Except for housekeeping and valet, everyone else we encountered were horribly rude. Makes me sad and angry when all we really wanted to do was enjoy the amenities. Phew. Ok. Rant don't. There's so much more that I could go into, but not gonna. We did manage to enjoy ourselves and that, in the end, is what we wanted Ber read more

THE LADY WITH PONYTAIL BEHIDE THE DEALER IS RACIST。 here is the story My dad mom and my friend playing Ultimate Texas Hold'em table game there yesterday, we was happy playing the table card games until this lady behind the dealer came up to us, and told us u not allow to chat at the table game. We speaking Foreign language at the table because my mom dad they don't speak English plus my mom and my friends they new to this don't know how to play need helps. the lady behind the dealer told us IT IS YOUR PROBLEM NOT SPEAKING ENGLISH AND TOLD US IF WE TALKING FOREIGN LANGUAGE AGAIN SHE WILL ASK US TO LEAVE THE TABLE GAME. I was like wow is English only language u can speak in this casino place? ( help me with the answer please). I am so sad to hear these words from that lady. And I didn't tell my dad what she said to us YET. Few games later the lady behind the dealer came up to us again told the dealer why u pay to her(my mom) my mom got straight and the dealer only got pair of course my mom get paid. After she noticed that my mom got straight and the lady walk away. then again few games later when my mom winning again she walk up to our table and talking to the dealer with ANGRY face and said why she don't have chips on the ANTE (betting circle) and got $20 (4x $5) on the PLAY (betting circle) then I told the lady behind the dealer, the dealer does not have pair in hand so is not qualifying And the $5 ANTE bet already returned to my mom by the dealer. my dad asked me what she (the lady behind the dealer) said and I told my dad everything that She IS NOT ALLOWED US TO TALK IN FOREIGN LANGUAGE In the table and why my mom didn't have ANTE bet on the table. Then my dad got mad starting to talk loud and told the lady nothing ok nothing (my dad want to say that the dealer got no pair in the hand so is not qualifying) later she call the security and kicked my dad out of the table for talking loud to her when she is been racist. read more

I don't recommend staying here. Especially in a busy holiday weekend. Booked weeks in advance for may 27-28. Checked in at 4:30. When we got into the room it was completely torn apart, used soap in the shower, water bottles drank out of, beds un made. Went down stairs to tell them they called house keeping right away. 10 min later front counter girl shows up with someone and said " sorry we put you in the wrong room" i asked if she had the keys to the new one with her, she didn't. So back down we go to get the keys. Upon sitting at the counter for another ten we were told "sorry your in the right room but it's not ready. Obviously. She told us she will call us when it's ready. So we go eat. By 7 pm it's still not ready. I had two kids already for bed as we had been traveling and playing ball all day. So i told them we will book somewhere else and would like a refund. They told me they can't do that and I'll have to call Richie. They had a waiting room full of people waiting to get into rooms and a ton of people who had the same complaint as me. 0/10 don't recommend. read more

BUFFET REVIEW I like the food here. I always come in for seafood on Thursday's. The front desk/ hosts are always so rude!! I'm so over it. They look annoyed with everyone and are short and just not pleasant! Our server was very nice.. but both of those front desk ladies are so rude every time we come here. We drive all the way from pasco, it would be nice to get polite service.. read more

This place is lacking the customer service and hospitality that a Casino Hotel like this should offer. Rooms are nice, spacious; bed is okay but with their covid protocols you have to basically do a police line up when you get to the security at the door. Then, you better ask for your toiletries and coffee at the front desk... or bring your own. read more

Small Casino in Yakima, surprised it really hasn't grown that much since been there but looks like there building something there- my guess is a hotel The games itself, are Meh, you can find better games in other Casinos- so dont know, they need to improve there. read more

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