We love the Conglomerate. You can find one of a kind gifts for anyone (or yourself). If you are…read morelooking for a unique gift for someone who has everything or you're not sure what to get someone, you will be able to find something here. Quality, items that last...Sweaters that I bought here 10 years ago are classic and still look brand new. Unique, eclectic, local, hand-crafted well made (everything). I can't wait for my next visit to Middleburgh.

Really cute store with a well curated selection of gifts and decor. They have a good selection…read morethroughout the store of items made by local artisans - which is nice to see. Also a variety of items featuring the Albany area (glassware, clothes, magnets, paintings/pictures, bags, etc). Lots of unique items to browse and a great spot for gifts for yourself or friends.

I hate shoes. I hate shoe stores. I hate shopping for shoes. I hate having shoes on my feet…read more But dammit, summer is here, and I needed a pair of sandals. The only trouble is that I've never worn sandals before. For over ten years it's been flip flops until it snows. And then flip flops after the first thaw. And I wanted to find some sandals that were just like flip flops. They needed to be waterproof and let my toes fly free. But they also needed to offer better support, because I'm getting old and my beloved flip flops were no longer cutting it. Oh, and did I mention that I'm almost impossible to fit? My feet are huge weighing in at size thirteen, and thank to my maternal-grandfather I've inherited his genetic mutation of a hammer toe on my left foot. The morning I walked into Track N Trail I was desperate. I had already been to a few other stores in the mall, and they were my last hope. There was one lone clerk manning the store, and he worked tirelessly to get me into a pair of something called Chaco's. And by tirelessly, I mean that we must have tried on over a dozen different brands and styles of sandals until we found one that worked. Now, I know some people are happy to buy their shoes on Zappos.com. That's what people were advising me. But I needed a bit more hand holding than that. And I can assure you had I not had the guidance and support of an actual human being that morning, I never would have found my way to this particular pair of foot ware. Which I have to say, I'm starting to really love. Yes, they are crazy expensive for what amounts to a piece of rubber strapped to my foot with some nylon. But they are designed or approved by foot doctors, and they are everything I want in a flip flop, but in the form of a sandal. Thank you Track N Trail. I hope this pair of sandals lasts me for a million years so I never have to go shoe shopping again. But if I do, I'm coming here first.

My shoe shopping experience, and now my wifes normally goes as follows: I try out all the discount…read moreshoe stores first, and find that it's all crap. Then I try the department stores, and find the same sort of thing. I check on-line, get the shoe in the mail, try it on, hate it, then ship it back. Then I go to Track and Trail, find a shoe that I fall in love with, find that it costs only mildly more than the crap I was looking at, and buy it. They also sell other accessories, such as socks and shoe care products, all top of the line stuff. And not to forget, the service is always great. I've never had a bad experience shopping here, and at this point, most of my shoes, as well as my wife's Caterpillar (as in the bulldozers, and just as well made) boots have come from here.

I happened to be shopping here with my daughter who bought a lovely pair of diamond earrings with…read moreLynn's assistance. We were so happy with the service that my husband and I returned to buy a woman's Omega Constellation watch. They adjusted the links to fit my wrist. At the time of purchase, they did not have the international warranty card for said watch. This raised a red flag, since any luxury watch without the warranty card is practically worthless. Upon purchase, I was told that they would mail a copy to me. This is not the norm as I have purchased luxury watches before. I happily wore my new watch out the store, That same evening, the link suddenly fell off the watch. To my dismay and horror, this has never happened to me before. I was lucky to catch the watch before it fell to the ground. I was extremely upset all weekend and the jeweler was closed on Sunday. I was unable to remedy the situation until early Monday morning. It's quite a drive back to Northeastern Fine Jewelry as I don't live near there. When I explained what happened to the salesman, he was unapologetic and made no attempt to make things right. After such a traumatic experience, I completely lost faith in their workmanship and decided to return the watch. The salesman silently and awkwardly processed the return transaction and was very unsympathetic. This has been the worst shopping experience and it makes me wonder how they are even an authorized Omega watch dealer.

My husband and I have shopped here for years and always pleased with the products and service. Six…read moremonths ago we moved out of state. Today I happened to be in Albany and wanted to have my wedding ring checked and cleaned. Knowing it was Valentine's Day I wasn't sure if was the right time to pop in. I was welcomed in and helped. I appreciated this very much and I miss not shopping here regularly.

I was referred to this jeweler by a friend. I walked in one day with a few pieces I had at home to…read morehave repairs done. The saleswoman sees my engagement ring and rudely says "That diamond is not real. The those diamonds are not real. And the band isn't even gold." Wow! I don't recall how the ring came up to begin with. I didn't say much because I found her attitude to be very off putting and rude. She went and grabbed some black box that helped her see if it was real or fake. As she is looking it she says "well it's real. And the other diamonds are too". But of course, they were bad quality. This is my engagement ring that I have had for almost 30 years and been appraised 3x. I had brought in a bracelet that needed to be repaired, a monogram ring that I was inquiring about changing the monogram on it. And lastly, the whole it's not real debacle, I had brought my engagement ring in to have the prongs tightened. Next I was being told that I should have my ring completely reset with white gold because that's the trend. I had tried a silver basket for my diamond and didn't care for it in the past. Well that became an issue but they did fix it on the spot. Lastly I came back to pick up this bracelet I needed repaired. I had forgotten the tag they gave me and the man moaned and sighed because that meant having to look at each bag. I will not be back. I do love to support local businesses but I felt the staff overstepped their boundaries and were very rude. Not a plane I want to do business with.

Underwhelming. After…read moreseeing the ads for this jeweler on PBS I had raised expectations (due to the positive connotations of public television.) So, when I needed a new watch band I came here instead of venturing into Albany. It's located in a newer strip mall with an eclectic array of businesses. Easy parking is a plus. When I walked in, however, my expectations immediately lowered. Entering I noticed a random array of things for sale: scarves, honey (?) other things that you wouldn't expect in a jewelry store: and this isn't an informal or granola, or general store sort of vibe. Lots and lots and lots of light, glass and mirrored cases and an emphasis on bling. My immediate vibe was this is a sales place but not somewhere you'd want to use for watch or heirloom jewelry repair. Think the type of jewelry store you'd find in a low-end mall. I was seeking a leather band replacement for a classic man's watch. The salesman was very nice, but indicated my watch was non-standard size, and required a special order. I've had the watch for 40 years and anywhere I've sought a replacement (leather bands wear out every few years) in upstate New York or on the west coast, the band replacement was considered pedestrian and the jeweler had lots of replacements on hand from which to choose (I have two watches with leather bands -- this has never been an issue before.) Next I was looking at a catalog, and the price was 3x what I last paid for a band (in Nor Cal, btw.) Whatever; my thought was okay, the price of convenience and you are supporting a local business. A few days later I got a call that the band had arrived; I went in the next morning after an appointment downtown and pulled up at 9:55 expecting to wait but the open sign was up and the lights on. I entered and a young salesperson, eating breakfast sandwich, looked up with irritation when I entered and was less than thrilled to need to get up to serve me. I advised her I had called, and she took the watch and sullenly walked off to put the band on. When done she mumbled "do you want the old band?" and then rang me up and gave me a cursory thank you. If you care, not smart to be ungracious when you are working for a small local business and dealing with a polite customer who is obviously a local older professional likely to have disposable income. Perhaps she was having a bad morning or just suffering protein deficiency not having been allowed to finish her breakfast sandwich (btw, in a business you shouldn't be chowing down in the sight of customers -- take it to back room.) I was hoping for a classic, tasteful, old fashioned jewelry store with dependable repairs, like the type you used to find across all upstate New York; I'll head into Albany when I need that type of service I guess. Joyelle's is simply a bit of Colonie Center along Delaware Avenue in Delmar.

Purchased a Christmas Gift Card Staff is always friendly and…read morehelpful Their customer service is always great!

DO NOT USE. Sent my mother to get a piece appraised in 2023 - a diamond pendant set in gold…read more Mayfair appraised around $10k and my mother insured the piece and has been paying yearly. Today I looked at the jewelry up close. I live across the country and have worked in jewelry sales for over a decade. The setting is clearly marked 14kP - she has been paying insurance on PLATED GOLD. What a total waste of her money. On top of this huge mistake on their part, the team was incredibly rude. Gross. Despicable business.

Really cute thrift store, staff was friendly. We found some…read morecute items while visiting the area, prices were really reasonable. There was an older man who followed us around the store and made my children and I a little uncomfortable. He said he's there often, and hangs out... that was the only negative. We scored big on the children's books for only .25 cents.

I have purchase an extensive amount of jewelry from Sondra's, including having her create and make…read morean engagement ring as well as wedding bands for my wife and I. We have been customers of hers for decades and continue to be so despite our having moved out of the US. There are no finer and more trustworthy persons in the jewelry business than Sondra and her son Anthony. In fact I am writing this review while awaiting a call from Sondra in order to have her tell me that she has THE bracelet I've been looking for to give to my wife. There is no question in my mind that she will select precisely what my wife would had she selected it herself. You couldn't do better anywhere.

I cannot believe I have not reviewed Sondra's yet…read more 11 years ago today I met my wife. 8 years ago today I proposed to her. So now I will right the wrong of failing to review. I went to Sondra's 9 years ago because I always heard them advertising on ESPN Radio. Anthony spent hours with me teaching me all about Diamonds and Rings. He ordered many diamonds and helped me pick just the right one. He explained the reasons behind each metal and why I would want to choose a platinum setting for our Tiffany style engagement ring. This was crucial as the ring went 8 years before it experienced any damage. I was in my early 20s and Sondra's let me make weekly payments for many many months without interest or fees until the ring was paid off and I was ready to propose. We moved out of state and were still planning our wedding. We corresponded by email with Anthony about the wedding bands knowing we would only see them 2 days before the wedding and they had to be perfect as there would be no time to change them out. They were perfect. This weekend we went back to Sondra's to have the aforementioned damage repaired and I haven't seen Anthony in probably 5 years and he remembered me and remembered where I worked 5 years ago. Amazing. The repairs were fantastic and super affordable. I am forever in debt to Anthony and Sondra's for teaching me about jewelery and changing my life. Thank you!