I had an amazing experience with Lucas and the Sofia Jewelry team for both custom and restoration…read moreprojects. I inherited two very special rings from my grandmother. One ring contained 7 birthstones and was in really rough shape. Lucas somehow managed to completely restore the ring (a very difficult task) and it looks beautiful and brand new. The second ring was my grandmother's wedding ring. I had a vague idea to use the wedding band to create a new ring to honor my mom and grandmother who have both passed away. Lucas provided great design insights with my idea and produced a beautiful ring that meets what I was looking for while still representing and honoring the original ring. We then created a beautiful necklace with the diamond from the wedding ring. Lucas helped me transform important and sentimental pieces of jewelry that were just sitting in my jewelry box into pieces I can wear and cherish every day. He was extremely pleasant and easy to work with and handled my jewelry with care and precision. I highly recommend!

We do not recommend their ring resizing services and won't use them again. (I'm rating 3 stars and…read morenot lower because I've waited to post this review and did not give them a chance to fix.) I took my ring to increase the size and it came back with two problems. 1. the region where the ring was increased in size (base/sizing bar) had a visible nick/distortion. 2. my ring had four areas with an intentionally-designed matte finish and though we only asked for a ring size increase, the ring came back with all the decorative matte areas completely buffed smooth.

Shopping here beginning 1995! Wonderful family owned small business with a big reputation. A…read morelandmark as far as a business presence is concerned in Marin and hard to see them close after 40 fabulous years. If your shopping for any gifts definitely stop in before the close their doors , great sale prices until they sell out

Super weird vibes in here. Not very friendly. I understand why they are empty every single time…read morei've walked by for the past 10 years. I just needed the prongs on my engagement ring tightened. The woman gave me attitude about not shopping locally for my ring. I shop locally and also from other vendors, it's none of her business. Sorry other vendors have better prices and are taking your business!! She also said "my jeweler won't touch that" about tightening the prongs on my ring because it has a hidden halo?! What....hidden halos are incredibly common. Whatever, I went to another jeweler 10 minutes away and had my beautiful ring fixed up perfectly in 30 minutes. The woman provided such a gross experience, definitely will not ever be back or will not recommend to anyone.

EXCELLENT, professional, friendly, knowledgeable, and reasonably priced Jewelry Repair by an…read moreAward-Winning Master Goldsmith. After seeing a positive post on a neighborhood site, I decided to try Ross Goldsmith out. What a positive experience - in the quality of their work and the price. I took my diamond and Ceylon sapphire tennis bracelet to Ross Goldsmith today because a link broke. I met Stephan Gunning who is an award-winning Master Goldsmith - something I learned as we were talking. I appreciated his knowledge, his easy and friendly personality, and that he was not trying to gouge me on the price. Even better, he had just finished another project, had some time, and he was able to fix the link in about 30 minutes! He asked if I had some time and he could fix it right then. He needed about 30 minutes or so, so I walked over to the Mexican Restaurant two doors down, enjoyed a couple of shrimp tacos and a margarita, and returned about 30 minutes later as he was wrapping up my job. I also asked him to inspect the bracelet to let me know if any of the other links were failing. He pointed out at least 4 (the bracelet is over 30 years old) fragile links, and we agreed that if and as they fail, I could bring it back. Fortunately, there is not a risk of losing the bracelet if another link fails. The job cost only cost $50 - reasonable and fair for what needed to be done. I was given an estimate of $150 from a jewelry repair in Mill Valley, which I knew was ridiculous for what needed to be done - and I am not even a jeweler. I would not have gotten one link fixed for that price, so I am relieved Stephan was there to save the day! I appreciated Stephan's honesty and workmanship. He told me that he and his wife bought it from the previous owner who was retiring (he had already worked there for seven years prior) and she was as delightful as Stephan. They also had some beautiful pieces to purchase in their store. I highly recommend Ross Goldsmith! rossgoldsmith.com They are at: 224 Sir Francis Drake Blvd., San Anselmo 415-458-1770

I am really blown away by the inventory in the jewelry cases here!…read more There are many striking pieces, at all price ranges. You will be pleasantly surprised!

I was evaluating multiple jewelers in Marin County and had an initial appointment to discuss…read morerequirements. Janet had ordered a diamond but I had let her know that I went with another jeweler. Janet said I had "wasted her time"..I'm confident in their ability to craft an incredile ring, but they sorely lack business communication skills. Does she not know that customers can evaluate multiple vendors to see what is the best fit? Saying I wasted her time is extremely rude. Please be warned if you choose to not go with this vendor, they are nasty with their response and feel offended. It came across as arrogant (of course, it's Mill Valley..)

WOW WOW WOW! Chanson is a talented jeweler! I had an old ring my mother gave me back when I was a…read moreyounger man, and she took the ring and re-invented it! It still has some of the same features but it felt great to give it a new look. I am happy with her work and impressed by her talent.

Highly recommend! Had a very difficult stone to match and the ring looks exactly the same as it did…read morebefore losing the stone! Fair pricing as well.

I've never had this kind of personalized service at a jeweler's before. The employee spent over an…read morehour with me, going through all my chains that need bigger clasps, bracelets and earrings that need repair, etc. I was treated as well as customers buying diamonds.

I have been to Jeff and Janet DeLeuse with many different needs for many years. Both big things and…read moresmall - most of them small things. Replacing watch batteries, resizing rings as my body changes with age, etc. Even so, I am always treated as a valued customer. Their main businesses are estate evaluations and high-end jewelry sales and repairs. Jeff is a certified Master Jeweler and watch repair maven! Janet also has developed her personally designed line of women's fashion and skin creams that are on display and available in the shop. In every instance, their work and their inventory is always a notch above what anyone might have reasonably hoped for in a small town shop. Big job or small, big sale or not, their attitude, professionalism and work product is categorically outstanding. The ring in the photo has been resized there 5 times! Right in downtown Fairfax. If you have a need, check them out!

So pleased with the service I received. Friendly and responsive to what I needed and wanted.read more

I Love Love Neal and Kate at Benchmark Jewelers,, I don't…read moreknow what Pamela L. Is talking about ,,these are the nicest people in our community. Maybe Pamela is having a bad day..if that is the case then if you don't have anything nice to say ,don't say anything.. I just purchased a gold and diamond ring today at Benchmark for a real amazing bargain. The service was so friendly and helpful and Neal polished up my other rings no charge just as a courtesy. I give Benchmark Jewelers thumbs all the way UP!!!:)

Longtime client of over twenty years. Honest. Originally used them to sell gold. Have brought y to…read morebe repaired over the years. Beautiful original pieces. Also, have sent several friends all of whom were very happy!

I recently brought some inherited jewelry that needed repair to Mary's Jewelry in San Rafael…read more Rosa examined each piece and gave me an extremely fair assessment of what the repair work would cost. The quaote was very fair and she phoned promptly when the work was completed.

Great jewelry store, honesty, reliable, and reasonable. Can't beat that combination! I highly…read morerecommend.