Visited prominently located jewelry store thrice, once for a purchase a subsequently year later…read morefor a repair. Ryland was very helpful with the sale. And Jamie was incredibly helpful with the repair. I appreciate it how Jamie worked with me to find the best solution and/or resolution. They had quite a selection of popular designs for rings. The store and customer service sparkled.

I don't get why people like this place. It may be OK for watch or jewelry repair, or to buy an…read moreengagement ring or piece of jewelry, but it not a great place to sell gold or jewelry. I am considering selling a couple of pieces of gold jewelry and was hoping to get estimates. I also have a ring that needs to be reshaped and possibly resized, and a necklace I want shortened. The jewelry was inspected but not weighed, and the price quoted was probably 1/4 of what I received from other places. They criticized the ring and initially told me it was chipped, which it was not, and said the time and cost to cut a simple gold chain would be high and take a long time. Based on the customer experience, I would never go back. Take your time and shop around, as there are a lot of better options, including The Gold Drop in San Rafael, and Prince in Sausalito, both of which excelled at customer service and provided much better pricing.

I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

Excellent service~ Great communication, quick in response…read moretimes, friendly, knowledgeable, and professional. There were 2 loose trillion cut tanzanites that needed to be made into earrings. It needed to be classic, secure, and understated. There's a factory onsite. Timelines vary based on high and low seasons. There is a willingness to work within customer's needs. Pro-tip: -Make an appointment -Allot extra time to find street parking -I visited during a weekday before lunch and after commute times. Pro-tip: -Appointments are a must -street parking only (I have gone mid-week and usually between 1-3pm: no issues) -Edwin is a small business owner and makes all his creations by hand. Please, give him ample time to deliver your one of a kind creation; especially, before holidays such as Christmas, Valentine's Day, and Mother's Day.

I had an amazing experience with Under Hill Studios!…read more Jackie brought my wedding ring back to life, it looks absolutely brand new. This wasn't just any ring; it's a treasured family heirloom that has been passed down through generations, so trusting someone with it was a big decision. Jackie treated my ring with incredible care and respect throughout the entire process. Jackie even took the time to show me parts of the polishing process, which made the experience both educational and reassuring. It was clear how much pride she took in the craftsmanship. I couldn't be happier with the results and highly recommend Under Hill Studios to anyone looking for jewelry repair or restoration. If I ever need another jewelry repair in the future, I won't hesitate to come back. Thank you for taking such wonderful care of such a meaningful piece!

Johnny is such a talented artist . He upsized my wedding ring and did an amazing job . It looks…read morelike brand new . He offered a great service and I am really satisfied ! I highly recommend Underhill Studio !

Was sent by my buddy Isaac and it was a great rec Honestly…read moremight not go anywhere else Def recommend

What a gem of a store nestled among the tourist spots on Bridgeway. I was referred here by The Gold…read moreDrop in San Rafael to fix a bent ring and shorten a necklace, and I'm so glad I followed through. While I was there, I also had them look at some wedding gifts and jewelry I no longer use to get an idea of their value. The shop itself is lovely, and Alan was incredibly knowledgeable, patient, and generous with his time in answering my questions. The customer service really stood out as there was no pressure at any point, just honest guidance and a genuine willingness to help. I felt comfortable and confident in their advice throughout the entire visit. I truly felt I could trust their opinions and would highly recommend Prince Estate Jewelry.

Absolute the best! I go there every year to replace the platinum back of my earing that tends to…read morefall off once a year. They are reliable and very kind.

I came in the other day to get an estimate on cleaning some silver jewelry. One of the guys behind…read morethe counter asked some questions about the pieces, I showed him, and he took all the pieces over to a station off to the side. In under five minutes, I had all the pieces back looking brand-spanking new! Not a bad job for what I was thinking as just going to be a quick Q&A session! The price was perfect, customer service is wonderful, and I love going into this local shop for any jewelry needs.

I had such a great experience working with them for an engagement ring. I came in with a design…read moreidea and a few custom details, not totally sure how the process would work, and Maria made everything feel easy from the start. She was incredibly helpful, patient, and knowledgeable throughout the whole process. They brought my vision to life beautifully and even managed to finish everything on a really tight timeline, which I truly appreciated. Afterward, they were also super responsive and helpful with fitting adjustments, which made the whole experience even better. I'd absolutely recommend them to anyone looking for custom jewelry or ring work. If you have an idea in mind, they can make it happen.

Amazing job done by Design jewelers. Beautiful ring. My wife loves it. Lost her previous ring and…read morehad to go through insurance. A little bit of a bumpy road with the insurance but with the hard work of Maria and Nazo, they made it happen and got the ring she wanted. Beautiful ring with plenty of diamonds and gold. Well made and worth the wait. Definitely will recommend anyone to use them. I'll definitely will in future if need being. Thank you again Maria and Nazo. Great job! 5 stars!!!!!!!

10/10 service! Would highly recommend! Kevin was able to resize my wedding band & it came out…read moreperfect. Great customer service & flawless work.

Kevin was great to work with, he took care of me and my grillz were ready in only 2 weeks. If u…read morewanna upgrade your smile go to KL

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

I started with Ruby many years ago. She has always been very professional, very fair, & done…read moreexcellent work! I would highly recommend her to anyone.

Ruby created my dream engagement ring! Ask Ruby about her monthly events. There's currently a…read morejewelry making event every 2nd Saturday of the month and it was a blast! Yummy snacks, coffee, and tea and amazing music.

Sam is simply "The Jeweler " the best there is and he and Aida are two of the nicest and most…read moreknowledgeable people you could ever meet.

I purchased my fiancé's ring in Pienza, Tuscany in secret after she tried it on and said she loved…read moreit. It's an antique: 110-120 years old, Italian red gold, miners' diamonds. When she'd tried it on in the store, it was a perfect fit. Several months later when I proposed, the ring was literally 2.5 sizes too big (she'd clearly had inflammation from the travel, heat, etc. when she tried it on). We also noticed one of the diamonds was ever so slightly loose. We were told by some that it was impossible to size down. I was extremely worried about american jewelers damaging or ruining the ring. The antique gold, the placement of the diamonds, everything was too complicated. Thank goodness we got the recommendation to go to Sausalito jewelers. Their in house jeweler, Paulo, is Italian and holds master jeweler certification from Florence. He did an absolutely perfect restoration. He brought it down over 2 sizes, he gave it a gentle polish, and he was able to adjust the loose ring. He did this work without in any way changing or distorting the original look or shape of the ring. I cannot tell you how happy we are with it. Also, huge shout out to Sam and Aida who work there, did the consultation with us, and who are always willing to give our pup, Pax, a treat. I cannot give enough compliments or thanks to this team.