This office was a great addition to Signal Hill. Provides general medical services, lab and…read morepharmacy on site. Small and friendly. Kaiser always tries to provide complete care and follow up. Would recommend Kaiser for simplicity of keeping all medical records in one place...

Reminds me more of a retail center that accepts appointments, than a medical facility. For our…read moreneeds this day (preventive flu and Covid shots), it was exactly the set-up we needed. With our main KP medical office in the Long Beach location (which is a lot larger), we seem to stop into the Signal Hill offices when we are in the area to do errands and need to get some preventive medicine done (or do a blood draw, which I would no longer recommend at this site....the phlebotomists tend to gossip with each other while doing their work, making it seem like what they are doing doesn't require their full attention...it caused quite a bit of bruising and pain). We had been reminded that the 2024 flu shots were available now, and that the Signal Hill office were running a walk-in clinic till November. We've found the surface parking to be the right size for the smaller facility, allowing one to find parking. It is a smaller facility, with everything one needs on the first floor. If you have an existing appointment, you can check in via kiosks or wait in a one line queue for the next available registrar. But before you hit the queue, there are signs stating that for the flu clinic, one can walk right into the community room (entrance to the room visible from the queue). It was a bit weird skipping the line and walking in, but we were assured we were doing the right thing. You put your name on a sign-in sheet on a clipboard (old school!), and then have a seat to fill out the consent form. The form did ask for our Kaiser Medical Record Number (MRN), which allowed the nurse to look up our record. After a few minutes, our name was called individually, and we were taken behind some dividers to get our shot. The set-up is identical to the flu clinics that many work places sponsor during flu season for their employees. Since we were here, we asked about the new Covid vaccine. The online system lets you make an appointment, with all nearby KP locations being a week or two out. But the nurse stated that since it wasn't so busy, we could get in line with the reception to make an immediate appointment, so that's what we did. It took a bit longer (the receptionist had to do some magic on her end since the system was telling her the next appointment was a week out), but after we got our appointment changed to immediate, we were able to go back into the community room. We filled out a different consent form, waited a little bit, and had the same nurse administer the vaccine. The whole process took under an hour. Kaiser Signal Hill does a nice job of optimizing the pre-appointment process, actually making you feel that everyone's time is important.

*so I'm coming back to update my review cause I got a call from the supervisor who genuinely cared…read moreabout what happened during my experience she talked to me and explained to me the reasons why things happened and honestly the communication was all I needed. I stand corrected and definitely recommend this location. I don't know any other business that will take the time to call their customers after a rough experience. (But still try to find the girl with the pink crocs, again she's the best) * Went here twice this week once on Saturday once on Monday. Saturdays experience deserves a 5 star. Fast service, kind staff, easy explanations, answers questions honestly. Monday staff... is the B team. Super rude they refused two requested services and when I pushed for a reason why they just ignored me. I know they provide the services I was inquiring about because the Saturday team told me so. Also they confiscated my teal card cause they found out I had medi cal which is fine but I didn't feel comfortable them keeping the card I turned in to them and when I asked for it back they said "you don't need it" which just isn't true I've been without health insurance before so.. definitely recommend going in on a weekend. Don't know the Saturday's staff members name but she wears pink crocs and she's AWESOME. Hopefully you get lucky and have staff willing to communicate with you.

I deleted my old review bc I felt bad but this location is horrible Everytime I come they make…read moreexcuses on why it's going to take hours for me to be seen it's really annoying. The experience here is horrible Everytime I come they move slow af & barely do their jobs. I got here at 11:30 it's 1:30 I still have not been seen

I have nothing bad to say. I'm actually pleasantly surprised that this emergency room didn't have:…read more - a line at 8:45pm on a Thursday night - bad nurses or workers - bad environment Also, im suprised just how kind the workers are here, they show a lot of attention to the ppl who come in - it does take a little while to get situated Change ur clothes, get you in a bed, answer questions, be seen it's now 10:20pm I'm here waiting for the next step which is seeing how I can fix this lump under my arm and my numbness left side of body I'm happy I came here Much more character here than lb memorial hospital but then again I never experienced their emergency room

Horrible, they never changed me grandma, the nurses were un and she passed away shortly after even…read morethough I begged for them to send her to Memorial Hospital where all of her doctors were the patient relations lady Pearl refused and was not helpful at all. Do not let your elderly family members go here unless you want them to pass away from mistreatment. 0/5 This place should be shut down.

would like to take a moment to recognize and express my deep appreciation for RN Jade and the…read moreexceptional care she has provided. Jade consistently demonstrates professionalism, compassion, and dedication in everything she does. From the very beginning, Jade has shown a genuine concern for my health and well-being. She listens carefully, takes my concerns seriously, and ensures that I feel heard and supported at all times. Her communication is clear, respectful, and reassuring, which has made a significant difference during a very stressful time. Jade goes above and beyond her duties. She is attentive, responsive, and always willing to help without hesitation. Whether it's checking on my condition, explaining medical information, or making sure I am comfortable, she handles everything with patience and kindness. Her attention to detail and commitment to providing safe, high-quality care is evident in every interaction. And would like to take a moment to recognize PCA Gamma for the excellent care and support provided. Gamma has shown compassion, dedication, and a strong work ethic throughout my experience. Gamma is very attentive and always makes sure my needs are met. From assisting with daily care to ensuring my comfort, she handles everything with patience, kindness, and respect. She pays close attention to details and is quick to respond whenever I need help, which makes me feel safe and well cared for. And also recognize Erica she is extremely kind hearted and very helpful never once complaint always have a smile. These nurses need to be appreciated for all the dedication and effort they put into taking care of other live. The job that they do not easy but the get it done with a smile so I am saying well done excellent work and even better team work. Thank you Austin for making me feel safe and assisting me with any questions and concerns . Thank you to the amazing Respiratory Therapy they also checking on you and make sure they doing they job 1000% . Which I could give these staff members 100 stars . Listen long Beach memorial hospital take care of you and make you when you do get discharged you feel 2000 percent better. Now ST mary I wish they couldn't get no stars that was a horrible experience at that hospital none of the nurses was nice. I love Long Beach memorial hospital and I hope HR fully understand what type of staff they have keep it good job well done.

​To Whom It May Concern, ​I am writing to formally report a…read moreseries of severe safety, security, and communication failures that occurred during my stay in Room 103 on the night of July 13th. This experience has completely shattered my sense of security, leaving me feeling entirely vulnerable and unable to sleep. ​Below is a detailed account of the incident and the systemic failures that followed: ​Incident Details & Failures ​Failure #1: Unauthorized Room Entry and False Representation At approximately 11:00 PM on July 13th, an unknown male wearing a yellow smock over scrubs and a face mask entered my room. When I asked who he was, he insisted he was my night nurse. I knew this was incorrect as both of my assigned nurses were female. Despite me telling him to leave, he insisted a second time that he was my nurse. Only after he looked at the whiteboard and saw my actual nurses' names did he say, "Oh, I made a mistake, I'm sorry." He then approached my bed to apologize again. When I asked for his name, he identified himself as A**ad before finally leaving. The shift change was at 7pm. How did he think I was his patient at 11pm? Make it make sense. ​Failure #2: Complete Lack of Response to Emergency Call Button While this unauthorized man was still in my room, I hit my call button, alerted the operator that a strange man was in my room, and begged her to send help. She promised to send someone, but no one ever came. After the man left, I called a second time. Again, the operator promised to send someone. Again, no one came. ​Failure #3: Delayed Escalation and Negligence I was forced to hit the call button a third time. The operator informed me that my night nurse, Gina, was back from her break but was on the phone. Out of sheer desperation and fear, I had to threaten to rip the IV out of my hand and walk down to the nurses' station myself just to get someone to take my safety seriously. I also called Security twice to file a report and no one came out to talk to me as of 1:37am. ​Context of Vulnerability ​I want to emphasize how incredibly vulnerable I was during this intrusion. I have an IV attached to my left hand and was actively prepping for a colonoscopy the next morning. I had just gotten off the toilet when this man entered. Because of my medical equipment and prep, I was physically unable to run or defend myself. ​Post-Incident Actions taken ​Once G**a was alerted, she immediately came to my room, listened to my account, and brought in her nurse manager. Because the Patient Business Office was closed, I left them a voicemail. I also personally contacted Hospital Security to file a formal report. ​Recognition of Exemplary Staff ​Despite the systemic failure of the hospital's security and communication systems, I want to formally recognize my care team. Gina has been incredibly helpful, efficient, empathetic, and deeply remorseful about what happened to me. A***a has also been exceptionally sweet, professional, and attentive to all of my needs. They are the only reason I feel any modicum of care here. ​Request for Action ​This was a terrifying security breach. A random staff member or intruder was allowed to falsely represent himself, approach my bed, and ignore my demands to leave, while the emergency call system completely failed to protect me. ​I expect a formal investigation into: ​Why "Ah**d" was in my room and why he insisted he was my nurse. ​Why the call button operator failed to dispatch immediate security or staff assistance during an active security threat. ​What steps are being taken to ensure my safety for the remainder of my stay. ​I look forward to your prompt response.

Parissa Vassef M.D. has a good Reputation in The…read moreIndustry,This Neurology is very caring & explains everything in easy to understand words, I highly recommend this Neurology Doctor to others, from a patients own Experience,Thank you! Patient, Ken T.

May 30, 2018 Today…read morewas my first visit to see the surgeon who is going to perform my fistula surgery. I will have my surgery scheduled once my Cardiologist gives the blessing. I was very tensed up knowing I am going to have another surgery, and I had thought in my own mind what would happen. They told me the veins in my arm are too small for dialysis and they need to make them bigger. I thought they were going to cut my arm open and stick a tube inside the veins. I was freaking out thinking about it. Dr. Vardayo explained the procedure in terms that were easy for us to understand therefore most of my stress was removed. Dr. Vardayo said it is an out patient procedure and I can go to my favorite hospital Los Alamitos. I will get there very early to get prep for the surgery and it should take about an hour. I will go to recovery and then be released. There should be no stitches and it should heal in 2 weeks. They will cut across my inner arm cut the big vien shd connect it to the smaller vein this will allow my blood to pump in and stretch my vein out to allow dialysis when it is time. By me having this done now it will be ready incase an emergency arises and they can do dialysis asap. If I do not do it they would have to go through my neck...that is the worst. I am very happy with all my doctors I currently have as they have been very good in giving me the best health care ever. I am now happy I have premium insurance and all the money I pay every month is so worth it.

The worst!!!!!! They prescribed 3 meds to be taken before…read morechemo. One of them is Pepcid. Heartburn medication? The other Benadryl. Benadryl is your go to sleep or for a rash. Here's the thing. He paid for 3 Rx. Next visit, they said, "Don't take those meds, we will give you an injection before chemo in place of the meds". Well, they want to double down on Rx cost. Paid for the pills, now have to pay for the injections. Terrible. No one knows what's going on. I don't trust them. PSA is not going down after 4 rounds. Maybe that's not even chemo in that bag. I just don't trust them.

This place is a disgrace. I suggested going elsewhere to find care if you have cancer. The staff is…read morerude. Took my grandfather here for several appointments to never be seen by an actual doctor. He was always either out of the office or busy. Even tho we had an appointment to see the doctor. I would give this place zero stars but I had to put at least one. Please if you can pick somewhere else to go for your care.

Staff is so caring & attentive. Due to some life threating issues, I was very nervous for surgery…read more The very first nurse to take me back sensed this & started my experience with a great big hug. I highly recommend this place.

From the gentleman who admits your car at the entrance gate, to the office staff andnurses who care…read morefor you...I can't say enough great things about my experience today and then, of course, the amazing Dr Harry Karp. What a team...I,was supposed to,have an epidural in Orange County and then remembered my experience with Dr.Karp three years ago and scheduled my procedure with him.

Leslie was the best! She helped me feel comfortable and made my experience better when I really…read moredidn't feel my best. She was so careful and caring! This woman had no bad bone in her body. she did a good job at taking care of me. I appreciate her so much thank you

If I could give 0 stars, I fucking would. I am beyond floored and pissed. I scheduled an…read moreappointment for 1:45, and come in 10 minutes prior. I checked in and made sure to complete the prior required forms. Check in with ease. Nearly 2 hours later and I still haven't been called in. Everyone who was there when I got there had left, new people had already been seen. I get called back to the desk because they think I never checked in. Nope I did, and they just forgot about me. I ended up walking out. It was fucking ridiculous. People came in LATE. And still had been seen before me. I didn't go in for anything to complex yet they lacked the ability to manage their patients correctly. I will never return this branch.

worse clinics ever !!! these doctor don't give a fuck about our kids!!! They take so long to answer…read moreand when they schedule you an over the phone appointment the doctor doesn't even answer!!! My appointment was suppose to be at 11:45 it's 5:30 and i have called 5 times already . I spoke to sanon from the call center and she spoke to johnatthan from the clinic to ask why haven't they called me and he said to give them 30 mins . Mind , i called at 4:20 , it's 5:30 and i'm sure the doctors done for the day. I called right before 5 pm and i'm still on the phone trynna get through to someone at the call center . I even have both lines calling the same number and they don't answer .

Well after four years I am back.... I have different insurance and it's time for another mammogram…read moreexam. Basically the same , still great service Remember you need to pay for parking :( it's cash or card and it's 6.00 Everyone is really nice great service

Quick and easy process for routine mammograms. I felt like I was at a spa. Tip: park on the street…read moreto avoid the $8 parking ticket. It's the same walking distance.