We have used J&S twice to make body repairs after wrecks. The results were fantastic. Like new…read morepaint and body work. And they detailed everything inside and out. Highly recommend them!

This is the best place for car repairs. They do an excellent job, help u with insurance ,…read morecommunicate, and your call smells fabulous when they are done. Super friendly customer service. I've recommended them to people who live in BR, and they have said it is with crossing the bridge to go there. Now that is a high honor !

My hood flew up while I was driving and I brought my car here and they worked with me to get my car…read moreback home to Shreveport and helped me find a solution without even charging me ! these guys are very straight forward and very transparent with price and work! if you or any college kids need work done with their car I would highly recommend bringing it here !

Had a run in with a post in our garage. Post had zero damage, couldn't say the same for my car…read more Really surprised at how much the fender crumpled with such little impact. Got quotes from several different body shops in town. For such a small about of damage and considering the frame was not affected I was shocked at how much the repair was going to be and how long these shops wanted to keep my vehicle, some places said it would be as long as 2 weeks. Came across Burbank Pant & Body via a Nextdoor post and decided to go by and get a quote. Bruno gave me a very conservative, extremely reasonable estimate. My car is 10 years old and I didn't want to spend a lot of money making unnecessary cosmetic repairs. I needed it to be safe to drive and to not look terrible. Also, I was paying out of pocket and did not need to go overboard painting the pieces on either side of the fender or replacing the bumper just because it had a scratch on it. I just needed the fender and the headlight replaced. Bruno understood this and was great at discussing all the options. He was also the only shop to suggest purchasing the fender and painting it ahead of the full repair so he would only need the to keep my car 1-2 days! Music to a busy momma's ears! Once the fender was painted, I went to the shop to approve the paint match - it was spot on! The entire repair was completed in one day. Notice a little issue with the bumper after the repair was completed. Took it back and was remedied while I waited. Service after the sale! Already referred another friend and she was very pleased as well.

Zero stars. A year after I picked up my car I finally have most of what they didn't complete…read morefinished. The fit and alignment will never be correct since this should have happened before painting the vehicle. Both doors hit the fender if you align for best fit. I still need to paint a chip in hood since the hood never was aligned and hitting fender. Bolts, nuts, and screws were wrong missing or not tight in many places. Lights were not connected so of they couldn't work. Car, tires, wheels, and pretty much everything had overspray. Dirt and orange peel affect in paint. Basically this type of work comes from people who don't care about their reputation.

DO NOT COME HERE. This was the WORST experience I've ever had at a business…read more 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Blvd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? ---- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

They did amazing. I got into an accident November 16, 2024 and my car was ready January 2, 2025. It…read morelooks like I just bought it from Nissan. Remember to be patient & let these wonderful individuals do their job. You're in great hands. Thank you so much! Plus, the communication texts were nice, too!

I brought my truck in after being hit by a driver who ran a stop sign -- not my fault, not my…read morechoice of shop. From the start, I made one clear request: do not hold my vehicle until the insurance payment and parts were confirmed and work was ready to begin. That request was ignored. My insurance company ultimately totaled the truck. When I informed Toussaint Customs, they presented me with a $2,400 storage bill -- for a vehicle they were explicitly asked not to hold, on which no actual repair work was ever performed. To put that number in perspective: it is $600 less than the original repair estimate, and $900 more than State Farm's payout on the total loss. I explained my situation plainly. I am a disabled veteran, a single father of two, and a full-time college student working two jobs. My truck is not a convenience -- it is how I get to work, to school, and to care for my children. I was met with sympathy at first. Once it became clear there was money to extract, that sympathy disappeared entirely. Toussaint Customs ignored a direct customer request, performed zero work, and is now demanding nearly $2,400 in fees from someone already dealing with the aftermath of an accident they didn't cause. I would strongly caution anyone -- especially those navigating insurance claims or tight financial situations -- to think carefully before bringing their vehicle here. P.S. the owner, Marcus Toussaint, would like it to be known that he was willing to help, before I shared my experience with y'all, not anymore; so long as I gave him as much as my lawyer was willing to advance from my injury claim, or as much as "Snap Finance" would let me borrow at an unreasonable interest rate. An everyday saint, truly.

Marcus talks a good talk but two months later I am still waiting for his call back, or for that…read morematter for them to even answer the phone to tell me when to bring my truck in for repairs.