I had an emergency this morning and needed to be seen immediately. The name of this place includes…read morethe word "Hospital." Their website says they take pets with emergencies and yet they happen to not have any emergency staff today despite having plenty of staff ordering their morning Starbucks this morning. They get suggested I go to a pet urgent care down the road... which doesn't open for 4 more hours. ARE YOU KIDDING ME? If my dog had a life threatening emergency from an accident he would have been dead. My dog needed an emergency blood test to check for a fast moving infection and they pushed me away. You shouldn't be allowed to call yourself a "hospital" of any kind. I would have let it go if you had sent me somewhere that was actually open. What a disgrace.

The front desk was helpful and accommodating but once we got back in the room it was a different…read morevibe. I wanted to like the vet because it's so close to where we live and seems like a small practice. We originally came from a small practice in Charlotte and had a great experience. My girlfriend was reluctant to go to this vet. I should have listened to her. First the vet tech had such a flat affect it made me uncomfortable. Most importantly, the vet acted as this was an emergency. It was so emergent she was speaking so fast and barely let me speak. She heard me but didn't actually listen. Then I call the place they referred me to and they said they were gonna close in 30 min. Why send a referral out there if you knew it was going to close. If you didn't know about their actual times, own up to it. Don't give false hours. The worst part was the referral that was sent was just squinty eye. Not even close to lens luxation like they had kept telling me. Those are two different things. I was not impressed. And we will not be bringing the rest of our crew over there.

Been taking our dog here for 7 years. They have always been great. Our dog loves going and their…read moregrooming services are well done. Highly recommend.

My fur baby gets his nails done every two weeks. He loves the service and the ladies that helpedread more

Our pup's been here at least 5 times for a mix of longer and shorter stays. They take such good…read morecare of our boy, who can be a bit chaotic and goofy. We love the daily report card and the way they test our dogs to make sure they're good to go.

We made a reservation for a month and a half from now and were not told that the $100 deposit to…read morehold it was non- refundable. They had our $100 for 4 hours. We called immediately 4 hours after we booked and 7 weeks before the date of boarding. I can understand if it was for the next few days but they will rebook that spot before a month and a half. This is a unreasonable policy. We will not use your service and will share this information with our vet who recommended the service.

Super nice workers they love dogs! Our pup enjoyed his stay and came back clean from bath.read more

Scott and his team are excellent. Not only do they take great care of their clients, they do A TON…read moreof extra work to better our community by helping shelter dogs and rescues in need

The absolute best! We've been going there for many years, first with our greyhounds and now with…read moreour dachshunds. The care is first-rate. They took care of our greyhound Woody for two weeks after he got into a nest of copperheads, and there's no doubt in my mind that they saved his life. I wouldn't take my girls anywhere else.

Staff very rude and non-accommodating. Spewed extremely foul language at my husband and me. Quite…read moreinaccessible most of the time.

Very reliable and I always feel Fitz is in good hands! We have been going there for boarding and…read moredaycare for more than 3 years.

Called the facility, spoke to someone she was nice and helpful. I stopped by 3/14/2025 at 1:26 pm…read moregot out of my truck and on my way to the entrance, I hear a dogs barking as expected. But was a huge disappointment was a female yells out "Shut Up" to the dogs. I can't imagine any pet owner wanting their pet to be yelled at by a caregiver who you trust to be giving your pet loving care. A disappointed potential customer.