I took a pair of glasses to this Warby Parker to have them looked at because they weren't working…read moreproperly. I had gone to another on earlier. Stve took care of me and they came last week and are FABULOUS. No burrines or galre. THANK YOU Becky

Good selection of frames, but get your eye exam from an independent optometrist or ophthalmologist…read more WP is only interested in getting you in and out quickly for an eye exam so they can sell you frames. I ended up returning three pairs of prescription glasses and, after having a second exam from an ophthalmologist, was told WP made my prescription nearly twice the level I needed. It's about quantity of people coming through the doors, not the quality of the exam.

First - they deleted by Google review :) I came in as a new…read morepatient based on the positive reviews and had a great experience with the doctor, he was prompt, kind, and informative. However, my experience with the staff, particularly Collette, was disappointing. After my exam, I worked with Collette to try on frames for my low prescription. I found a pair I liked but decided to hold off until I felt better and could return with a second opinion. Collette made a subtle remark under her breath about hoping the frames would still be there, which struck me as unnecessary. Two days later, she called to ask if I was coming back for the frames. When I explained that I was still deciding and had requested a copy of my prescription, her tone noticeably shifted. She sounded curt and dismissive, and told me getting my prescription wasn't her department, even though the front desk is only steps away. When I later called back for an update, she answered again and was just as dismissive. I didn't feel confident my request would be followed through, and asked to speak with someone else. Her response made it clear that helping me was a burden. Ultimately, I had to make a third contact and visit the office in person to get my prescription. Even then, it wasn't signed by the doctor, and no one, including Collette, acknowledged the confusion or offered an apology. I've worked in customer service and wouldn't speak to any customer the way I was spoken to. I expected more from an office with such strong reviews and designer branding. Unfortunately, due to the unprofessional behavior I experienced, I won't be returning.

I have fairly poor eyesight and have seen a variety of optometrists in my life but this practice is…read moremy favorite! All of the staff is incredibly helpful and knowledgeable. Service is quick. And they are taking their COVID precautions very seriously. I felt safe the entire time

Note: YOU CAN ACCESS THE LV STORE FROM THE CONTAINER STORE BELOW…read more I usually order online, but decided to venture into the store for a little Christmas shopping and R&R. I was immediately met by Naeem. He was very friendly and polite. He pulled out a few bags, as I wasn't sure exactly which one I wanted. We talked through a few and made a decision. He was really close to getting me to spend over my budget, but we agreed to put it on my birthday list and let the wife have Christmas. The store smelled great. The lighting was great. They even gifted me a healthy assortment of men's colognes. See you guys for my birthday!

Should be negative stats. They made me wait in line over 30 minutes to make a simple return. I…read moreget that they want the fake appeal of being busy but that is horrendous customer service.

The service is ok, and the style looks good, but the quality of glasses is TERRIBLE.... If you are…read morerich and only want to wear a pair of glasses for several months then go for it. I have never experienced such bad quality before, and the frame breaks down very soon. It definitely doesn't worth the price, and please choose a different brand if possible.

Great customer service! I travel all the way from the city to this location (even though Gold Coast…read morehas a location) because the sales team has always been incredibly helpful and knowledgeable on the products they sell. Can't say the same for the Gold Coast store. Definitely recommend if you're in the market OP glasses.

Not sure what has happened here but the service has gone down, they barely recognize you when you…read morecome in. No one seems happy to work there. Very disappointing. Pearle is MUCH better. I highly recommend you go there.

I had a problem with a pair of glasses that I did not buy from them, but was at the mall and walked…read morein and asked if they could help me fix my glasses. The girl who was there was extremely helpful and fixed them for me and did not charge me one of the best experiences I've had in a long time.

Magdy is wonderful, just got my glasses and sunglasses, they are beautiful and fit perfect, my…read morevision is perfect. Everytime Magdy does our glasses we never have any problems, no extra adjustments needed they are correct on the first time. Hes is very knowledgeable and kind. Pricing is awesome, location is great. We will never go anywhere else. Go in and check it out you will not be sorry with this business!!

I have gone to Madgy several times and sent multiple friends to this facility. I have no idea why a…read moreconsumer would go to anyone else for glasses. He has a wide selection of frames, does vision testing at his location and glasses are finished in about a week. Outstanding! If you are not local, please consider a road trip. His prices are worth the drive. I will continue to go here for my vision needs and hope my Yelp followers join me.

Great experience at Dr. Green Optical in Oakbrook Terrace, Il. The staff was professional and…read morefriendly and made me feel comfortable throughout the appointment. Good selection of frames at many price points. The office was clean and beautiful.

Beautiful office and frames…read more Dr. Green Optical in Oak Brook is the go-to spot for all your eye care needs. The store has an impressive selection of high-quality frames, from trendy to timeless styles, and a wide variety of lenses to suit every prescription and lifestyle. The staff is incredibly knowledgeable, friendly, and always eager to help you find the perfect fit thank you Tatiana . Dr. Green and the team provide thorough eye exams and take the time to explain your options, so you leave feeling informed and confident in your choices. The shop itself is modern, welcoming, and stocked with the latest in eyewear technology. Whether you're getting new glasses, updating your prescription, or picking out stylish sunglasses, Dr. Green Optical offers an outstanding experience. Highly recommend for anyone in the Oak Brook area! Say hi to Dr. Pappas.

Genuinely don't even have words to express how amazing Dr. Dienes is. I have had a serious eye…read moreinfection for a week and have seen multiple doctors and none of them have even come close to how helpful she has been. She took her time asking meaningful questions and doing a throughout exam to provide the best care which NONE of the other doctors have done. She was extremely professional and kind, you can tell she actually cares about your health and provides exceptional care. It was so easy to get an appointment, she took me right away which is something that has never happened. I will be recommending Dr.Dienes to everyone from now on she is the best doctor I have ever been to. I don't know what else to say other than wow and THANK YOU SO MUCH!

Professional careful optometrist, good selection of high quality frames, appointments easy to make…read moreand always on time. Plenty of parking in the strip mall and right across from the Mandarin House, a Korean style Chinese restaurant.

Absolute best place to go if service and nice people is what you are looking for! The service is…read moregreat! Exam went well! BUT, The people that work there were all AMAZING!!! Caring, professional, personal and never make you feel rushed. Go here and never return to wherever you went before. You won't be disappointed.

I LOVE this location. The staff is always amazing and on point with customer service…read more From Check in staff , pre exam, Dr, and sales associate are all awesome! No forced selling of additional services. They are very detailed in showing you your benefits and any specials they are running. They take their time to discuss your vision care and concerns. No pushy sales or no rush on selection. Ari walked around with both me and my son and actually provided feed back. I really felt she understood what I was looking for and came up with great suggestions. ALSO- check your VSP insurance if you have it because allotments went up. Woo hoo - 3 complete pairs of glasses with all the bells and whistles at a bargain. I had my FSA so we got them all!

i had a very good experience coming to your facility and i would like to get some more prescription…read moreeyeglasses here if you still have my paperwork on file. thank you!

Please don't go here... STAY AWAY FROM THIS PLACE!!! I just…read morereceived the most horrible, disgusting, disrespectful customer ever in my life. I called to inquire about my child's eye glasses and Sarah, at the Oakbrook location, she's highly a disgruntled employee and disappointed me in terms of providing quality customer service and care. She hung up the phone on me over talked me, was extremely angry and rude and I tried calling back to speak with someone else they never answered the phone. I paid a lot of money for my child's prescription and I should not be treated this way!!! Never would I have thought that this type of behavior would ever happen. ABSOLUTELY DEPLORABLE!!!