I had a great experience here yesterday. Right after getting off the freeway, my tire pressure…read morewarning light came on and I could tell one of my tires was losing air. I needed to get it checked immediately. I just happen to see that this place was right around the corner from me so I decided to stop by. The staff was very quick, professional, and able to identify the issue with my tire right away. Their prices were very reasonable, and the service was fast, reliable, and efficient. I also really appreciated the family-oriented atmosphere and the way they treated their customers. I would definitely come back here again if I ever need tire service in the future.

If you need good quick service, pull up at Keke's on the intersection of Atlantic and New Hope…read moreChurch. Pull into one of the probably 20 spots they have right in front. One of the service providers will come to you and ask what you need. They'll take you back to select which tires you want, they have a range of prices, used, new, etc. they will get your car on a couple of jacks and within 15-20 minutes you're done. They do balance the tires but they don't do alignments, just FYI.

A local staple in the community with caring and qualified staff. I brought my car here to have the…read moreoil changed and inspection. They take great care of your vehicle, covering your seat as they move the car in and out of the shop. The staff is very knowledgeable and honest. That's the key. They aren't trying to sell or push something unneeded on you. They take the time to educate you on what's is needed. Above all, their prices are fair. Overall the experience is always a pleasant one. A side note, because they knowledgeable and honest, they are also busy. If you need something quick, show up early. I mean 7 am. They open at 7:30. You'll thank me. And park across the street in the public parking lot

While the cat is away the mice will play. I can only fit in oil changes Friday morning AFTER my…read morehusband leaves for work and I get carpool, dropping off the other kiddo at the babysitter, etc. completed. I'm normally at Fuquay tire by 0930 and everytime the regular "front office crew" is not there recently and there is a younger gentleman running the desk, I get told they can't get to me at all on Friday for the oil change. Well, that is ironic considering all the other times I am there with the same situations, they take the truck back and I'm home NLT 1 pm. I usually go local for the oil change and then support a local business or two, but this is the second time in 6 months the young gentleman told me he couldn't get to me. This time had a helper "girlfriend" behind the desk hanging out which I've never seen before either. This is just not like Fuquay tire and their normal level of service. I went somewhere else because it needed to be done but it has me questioning if every time I recommend this store if I'm now making a mistake.

David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!

When I moved across the country nine years ago, one of the first things I needed was a reliable,…read morehonest mechanic -- and thanks to a string of solid referrals, I found exactly that at Frantz Auto in Cary. Over the years, they've gotten to know my family and our vehicles well. They've always been clear about what needs fixing now versus what can wait -- something I really appreciate in a shop. No pressure, just honest advice. Most recently, I brought in our 2014 Mazda CX-5 for a North Carolina safety inspection so I could get it registered. While there, I mentioned a pretty annoying AC condensation issue that was flooding the passenger-side footwell. I'd already tracked down one clogged hose thanks to YouTube, but the other one was buried near the firewall and out of reach. They cleared both hoses quickly and affordably -- problem solved. A few months earlier, they also helped with my son's car, doing an inspection and tune-up following his motorcycle accident back in December. Their kindness and professionalism during that time meant a lot to our family. The Frantz family is truly amazing, and I recommend them to anyone looking for a trustworthy, no-nonsense auto shop in the area. Can't say enough good things.

I've never been happier with an auto shop. They're always friendly and get everything done in a…read moretimely manner.

Came here for the first time as I was in need of a tire change. I was going to go to another place…read morea little further away but decided to give AW a call. The lady who helped me on the phone was so sweet and calming. She got me exactly what I needed. Once I stopped by she remembered speaking with me and ensured I received what we spoke about. She had a very calming effect to what could have been a stressful situation. The price she' quoted me was much lower than where u was originally going to attend which is one of the reasons why I came here. They replaced my tire in a timely manner. AW kind of checked all the boxes for me to return in the future. Overall great experience.

So AW's has been around for a very long time and I must say some of the things in the past has been…read morea bit questionable but the prices has always been fair and service was adequate. But now the business is under new ownership and management and I must say that coming into the place was such a Delightful change of scenery. Upgrades and improvements abound and there is more to come with expanded seating in the customer waiting area and new touches to the decor. The wonderful Lady at the counter, Alicia, was very nice and accommodating. I went in to get my tire serviced because I had a slow leak the night before. I used fix a flat to get home from work but ,the gentleman who looked at my tire, discovered that the fix a flat had literally plugged the hole from inside (it tends to do that sometimes but I had to make sure). He gave me a complementary air pressure check for all four tires and charged me nothing for his service which I thought was very, very nice because he did put in a lot of effort to find any possible leaks and pressurize my tires. I thoroughly recommend this business because of the hospitality, the cleanliness, the obvious improvements and the quality of service.

I brought my 2022 vehicle to Triangle Auto Center after first confirming via their text messaging…read moresystem that they could perform warranty-covered repairs. I explicitly stated that the issue was related to my vehicle's AC and that it was still under powertrain warranty. Their response was, "Yes, we can cover warranty work." Based on that confirmation and because their location was significantly more convenient than the dealership, I scheduled a visit. After the diagnostic process, I received a phone call informing me that the issue was a leak in the condenser and that the repair was indeed covered under warranty but that Triangle Auto Center was not able to perform warranty-covered work after all. I was told my options were to either take the car to the dealership and still pay Triangle Auto Center a $271 diagnostic fee or move forward with the repair at Triangle Auto Center for $1,600 plus the diagnostic fee. I explained that I never would have brought the car in had I known they could not honor the warranty, and I requested a discount or some customer consideration since I was misinformed from the outset. I was told "I'm just doing what I'm told," and that any customer recovery decision would come from the owner. The owner declined to offer any discount and instead suggested I ask the dealership to reimburse the diagnostic fee. When I brought the vehicle to the dealership, not only did they decline to reimburse the fee, but they also informed me that Triangle Auto Center had overcharged the AC system, which could potentially cause long-term damage and that they were unable to confirm any leak in the condenser. While I understand and respect the time Triangle Auto Center spent diagnosing the issue, I believe it is reasonable to expect accurate communication about warranty work before a vehicle is brought in. This experience could have been avoided with a clear and correct response at the start.

Our car was a challenge and they never gave up. They didn't charge us any more than they originally…read morequoted. Michael is honest and dedicated to doing the best job possible.

Tim is always a hoot, & very honest & down to earth owner-mechanic. I've been taking my cars to him…read morefor around 20 years now. He has always given us great service & if he couldn't fix something, he would point us in the right direction. Pricing has always been fair for the area, if not a bit on the low side.

I was referred here by a neighbor. I had called another shop and was quoted $140 for brake fluid…read morechange. Pit Stop charged $90! I asked them to check brakes also and they said they were fine! I was so impressed with their price and honesty, not to mention how kind they are. Highly recommend. Family business, not a chain.

Call this business at the last minute for a emergency tire for my Volvo. They came through and even…read morestayed at a little late while I purchased it, great business.

I always get my tires from here and get my brakes installed here! Never had any issues and…read morereasonable prices