this place is absolutely terrible, I just bought a vehicle from them that has been nothing but issues. The main issue I had before the purchase, was the wheel was very loose from a worn out wheel bearing. They agreed to replace before i purchased the vehicle however the first repair lasted 2 days before I had to bring it back. then the next repair lasted one day, and now they are giving me hard time when I call to schedule a 4th repair. apparently they are the ones that are frustrated with the situation? first of all hire a mechanic that knows what he's doing, second don't try and sell a car that wasn't properly inspected. Now it's been a week and check engine light is flashing. gotta love em. never buy anything from these clowns. read more

Chet. I highly recommend B&E Honda I took my bike in for new tires. They pointed some stuff out to me when I brought my own new tire in and they had a new front tire on hand as well and was able to get both tires changed. Great customer service. read more

Even though they closed off the trails, still a great place to walk around and add to your Christmas wish list. Staff work hard to keep you smiling. read more

I definitely would say go visit B & E ask for Dan! He got my bike running like it was supposed to. I want to thank Dan and the Staff at B&E! His honesty at the beginning and the end was awesome. Wish the last motorcycle shop was honest and upfront with me! read more

Please just avoid these people and go somewhere else. I brought in my bike to have them work on it and it sat there for over a year. They never figured out what was wrong with it. Currently they don't have any competent maintenance techs that actually know their way around a motorcycle. When I went to pick up the bike, it was in pieces. They claimed I had brought it to them that way. I had to wait for two hours for them to put it back together. Come to find out they never put my air box back in. Now I have to buy a new one. I had also left them a new rear tire to replace my balding old one and they sold it. I eventually got a new one from them, however, but that took some time. read more

Beware !! Okay so I took my quad to b&e cause I couldn't get the flywheel off. To put a starter clutch in..I'm not gonna type 300 works and explain it all..just gonna say they ended up doing a whole top end ..and it was running beautiful stoped buy got some video of it running was happy..said just need some running stoped &300 off them 2 weeks later there telling me there s metal in the oil and it must. Be a pre existing condition..that took 2 weeks to happen..anyways I'm leaving a lot out .so in the end I paid 1000 for a motor that's garbage and knocks.. I don't know if they were riding the shot out of it or don't know what there doing.. Then I get home and look at the receipt and it only says I paid $725.00 when I paid 1025.00 so were did the other cash go..im feeling like he pocketed 300 buck from me..cause it's not in the paper work...so that's my experience read more

I took my 4 wheeler for a tune up and brake work. I also left them a brand new battery to install. They said that it would be 2 weeks before they could get to it. After 3 weeks I called for an update. I was told that I was next in line. I told them that I would just come and pick it up. Then they transferred me to the service manager. Suddenly it was done all except the brakes. He told me that the breaks would cost me alot of money. I then told he that I would just come a pick it up. After I got it home it would not start I had to kick start it. It was idling really rough. After further inspection they never put my new battery in. I also noticed the rear axle bolt was not connected. I was charged $365 for a carb rebuild and oil change. It still runs no better than when I took it in. I called and talked again to the service manager. He was very rude and told me that he lost money by working on my machine. I believe that they didn't do any work on my 4 wheeler and charged me for it. As for my new battery I had to asked them what happened to it. They laughed and said that they were wondering who belong to. Long story short! I now have my 4 wheeler running no different than when I took it to them. Plus I have to put the bolt back on the rear axle myself. All of this for $365 dollars. By the way did I mention not one employee wore a mask, even though it was mandated by the state. read more

Had I know there was a Honda dealer right down the street from where I was I would have certainly made it a point to stop in. I'll be visiting here next time I'm in Indiana (like next week) and will report back then. From what a friend said it's a pretty nice place. read more

I took my motorcycle to B&E Honda to have faulty wiring repaired on my motorcycle. The repairs were not done properly and may have caused more damage. I brought my 1985 cb650 honda motorcycle to B&E Honda to have the wiring repaired. The motorcycle had previously been repaired poorly at G&G cycles (also filed a bbb report approx 2-3 earlier)and had no working turn signals, tail, or brake lights when I brought it in. B&E said they normally would not work on this old of a motorcycle but were nice enough to make an exception. I purchased turn signals and a turn signal/headlight switch from B&E and requested they also be installed. Since they did not have a brakelight available for my age of motorcycle I had to order one online. I asked that they simply leave the wiring labeled and ready to just plug-in to the brake light. They fixed the motorcycle within 3-4 weeks and left the wires ready for my brake light as requested. I had initially planned to sell the motorcycle while on a vacation in austin tx. I received the brakelight just before leaving and planned on plugging it in when I arrived in Austin. When I got there and plugged in the brakelight it did not work properly. When I went to check the fuses to make sure everything was ok there I realized that an "in-line" fuse that B&E installed was completely full of water (approx 1 oz.). I immediately drained the fuse and allowed the motorcycle to remain dry for 3-4 days. When I turned on the motorcycle the turn signals no longer worked. Since I am not qualified in being a mechanic it is impossible for me to diagnose what went wrong, but I suspected it may be something as simple as a blown fuse. I was unable to sell the motorcycle and upon returning to Valparaiso (approx 30-40 days after the the repair by B&E was completed) I took the motorcycle back to B&E and asked if they. I could take a look at it. The service manager who had previously been very amicable, immediately became rude and defensive stating that they shouldn't have even repaired the bike in the first place. He also stated that since the mechanic who did the reapairs no longer worked there and could not defend himself that he would not even look at the repairs to see if they were done incorrectly. I was extremely non-confrontational but the service manager kept becoming more and more aggressive until he eventually demanded I leave the store and not leave the motorcycle. He then stated that the owner, Dustin Erwin, would be calling me to detrmine any resolution in the matter. I waited 3 days then called and left a message for Dustin to please return my call regarding this issue. I have yet to receive a return call and was made to feel unwelcome to return to the store. I am not typically someone that complains. I even worked at Buck's power sports just up the highway before they went out of business. I am very familiar with the industry and how to conduct myself in customer service situations even when dealing with someone that is being less than professional. This was certainly the case with the situation at B&E only their employee was more than unprofessional and rude. I understand everyone has bad days and this must have been one of his but I was astounded that he refused to even look at the repairs and would ask me to leave the store. We are a family of motorcycle and atv riders that have never encountered these type of problems with any dealership and in fact purchased our first dirt bikes from B&E. To be treated this way while being an extremely patient, understanding, and long-time customer is completely unacceptable. read more

I bought my CBR 250 here and have had a good experience since. I am a newcomer to motorcycles and they have helped me every step of the way. The counter guy always remembers me and helps me look at stuff in the catalogues. Just got my 500 mile service done and they did it the same day. Always great service even if I'm just looking. read more

I participate in alot of Ironman races and was looking to purchase a triathlon bike whose model is only carried in 4 stores in Chicago and none of the stores carried my size, after exhaustive search I found B & E Rec and spoke to Dustin he immediately took action and was able to order the very last model of this Felt Bike and had it shipped from FELT Coorporate California location. Dustin has been incredible to work with and so have the staff, very professional, knowledgeble and very friendly. Dustin was always available when I called with questions and even called to gave me updates on when the bike was arriving. Thankyou, I love my bike and would not have it right now without you... Hope I run into you at one of these races read more

How about zero 0 stars. they are the most unprofessional people in the business. Service manager is aggressive and full of himself telling me I should be thankful toward him when he has not even fixed my bike. Owner was contacted and he too is unprofessional and I can see why service manager and people there are the way they are because owner is too.. Cannot call them because they do not like to answer phone and if you do call and leave a message they do not call you back. Sometimes you can finally get ahold of someone and then they say they will cal you back with info but then you wait another 4 weeks or so then they say something else is wrong. TERRIBLE PLACE AND PEOPLE there. Find somewhere else to take or buy your bike. Been a long time customer but no more. By the way my bike is not fixed. read more

I saw a used bike sitting out front that I was interested in so I stopped in. This was Wednesday September 7th. Talked to the salesman and discussed that I had a trade. Of course he wanted to evaluate my bike so I went home and brought my trade back with me. The took it to the back for 15 or 20 minutes and the salesman told me they would call me with a trade offer. This caught me off guard. Having been in the car business myself I would have never had a customer leave in the middle of a potential deal so I asked him about it. Turns out the don't appraise their own trades. They have an off site company do it. Seemed Strange but to each their own. The problem with this is today is September 18th and I have yet to receive a call about an offer on my bike. In my mind this is just unprofessional and or lazy for any company involved in sales. Even if for some reason they did not want my bike a courtesy call would have been the professional thing to do. read more