Always courteous snd helpful. They fix the squeaky door and seem to go beyond to help

I got my air checked and a gentleman Liam was so helpfull, he stopped everything he was doing to come and help me, asked if I wanted my air set to a specific pressure and told me there was a nail in my tire and he told me the wait would be a little bit and I had som where to be and he told me about the call and scheduling and told me it would be way faster to do it that way read more

The staff scheduled me for a same-day appointment for a tire rotation. I waited in the comfortable lounge which has TV, internet, free coffee and popcorn! Afterwards, the technician explained the work and recommended future service. Since I had purchased tires from Les Schwab, there was no charge for the service, which is a great value for my money. read more

Thanks for the friendly service and taking the big screw out of my tire! It didn't take long at all. about 20 minutes read more

Les Schwab Tire Center - Thanks to Kelly and Dan for taking a huge screw out of my tire! - Tires Near Me - Gresham, Oregon

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Greatest, Service, Ever, Every time. I've been a customer here for years and for Plenty of reasons. My current rave is about how winter quickly approaches and all three of our vehicles need a looking at before it's really necessary. I was able to schedule a drop off time online. I even received a text reminder so I wouldn't forget. I'm like that. At my scheduled time, my wife and I dropped off the vehicle and I told them about some grinding noise I'd heard in the back brakes. Gave them the keys and we went shopping. Before we were done, I received a call that all the work was done and I could pick up my vehicle. I also received an email of the report from the inspection. All good and the brakes still had a fair amount left. Win, win. Two to go. read more

Went in and asked to check how much more life my breaks had and they told me my front 2 were down to the metal. Left and did them myself only to find out they were full, that's how they scam you out of hundreds of dollars can't trust places like these. read more

My tire was flat and they were kind enough on a holiday to fix my tire even though they were closed! Saved me! Fantastic customer service and life saver. read more

I found that one of my tires (that I'd purchased from Costco) was losing air a lot more quickly than I could reasonably top off. Although I had a tire rotation appointment at Costco later in the week, I didn't feel safe trying to keep the tire in a safe condition until then. So, I called Les Schwab to see if they offered tire repair services. The person I spoke with said that the did, and that the tires didn't have to be purchased from Les Schwab for them to do repairs. He also said that a tire repair takes about 15 minutes for the glue to dry (impressive that they actually do a proper patch and not just use a temporary rope-type plug), and they could get me in and out right away if I came now. So, I headed over about 15 minutes later, and, well, my wait was definitely longer than what the person on the phone told me. After waiting for approximately 30 minutes, I went to the counter to ask for my keys back (I planned on driving to an auto parts store to get a temporary plug kit). The person at the counter was very helpful, and went to get my keys. She said that the technician literally just picked my car up, and asked if she wanted me to stop the tech from starting, or if they should proceed. She said that tire repairs generally take 25 to 30 minutes, and she apologized for me having gotten misinformation over the phone. I opted to have them complete the repair, which the technician did in exactly 15 minutes. Here's the part that absolutely blew me away. The tire repair was free of charge. I asked why it was free, and the staff said that it is a service they do, and that they believe in doing the right thing. Free tire repairs? With no catch? In this day and age? Wow! That is awesome, but not surprising. Les Schwab also allows customers to return unused tire chains the following spring for a full refund, too. It is very reassuring to know that there are still good business out there who care about their customers and are interested in operating ethically. read more

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Gunnar is not very professiona, always talks with a bad attitud and doesn't make me feel welcomed, i would not be coming to this one again.

This les Schwab tire in Gresham is so amazing! My tires needed to get patched so I called and made an appointment. Super quick and easy to do. Kelly is who helped me at the front desk and he was super helpful, efficient and friendly! I waited for maybe 30 minutes for them to finish up my car in their waiting area that's super tidy and spacious! When my car was done they covered the cost of my tires for me! Super great spot to go to if you need their services! :) read more

I would like to thank the entire team at the Ne Burnside location for being such a wonderful, and considerate team! I've been a Les Schwab costumer my entire adult life and they've never let me down. read more

After stopping at the 122nd location and getting turned away (which did not appear to be busy and a much larger location) I called the Division location and they said they could take care of me right away. They had many more people waiting and still took the time to check out my low tire with a smile and effort. Appreciate the great service. Thank you! read more

Came in FOUR MINUTES after they opened for A NAIL in my tire was told an HOUR by Kelly. It was right before I had been waiting for TWO hours that I came up to the counter to ask about an update. Kelly then proceeds to tell me "you haven't even been waiting an hour". What a joke. Then all of a sudden after I ask what's the hold up my car gets moved. Horrible customer service. I spent over TWO HOURS FOR A NAIL IN MY TIRE. read more

I was there this Monday with a screw in my tire close end of day. A new worker named John (2nd day) was very professional, curtiuous and polite. He took car of my car and fixed the tire issue fast. read more

My loyalty to these folks continually increases. Once again, I received exceptional customer service at this location. I blew out an aging tire on my pickup while in Utah, but waited until I got back so I could buy 4 new tires from Schwab. I was truly surprised at how much credit they gave me from the old tire's warranty - no questions asked. read more

well, I'd like to start with thanking the guys for helping me out. I hit a curb pretty hard, busted the right front and rear wheel and control arm as well and a alignment. Unfortunately, the wheels I had. had to be replaced.along with 3 tire Gunner help me out and we found a great set of wheels got all fixed . It looks great Thank you guys I recommend anybody go there that needs help with their suspension wheels or tire Thank you all very much . read more

The front desk and the technician was phenomenal. They had me in by my appointment and out 30 mins later with the tire replaced under warranty. I appreciate this entire visit and the solid employees. read more

Gresham Resident on and off for 50 years. These folks never fail!!! They ROCK! Never a long wait. Fixed / plugged my nail and screw ridden tires twice in 2 months at the usual no cost...yes, these tires came from Schwab over a decade ago and still have lotta meat left! read more

I can't say enough about Gunner and the rest of the team there. This is the second time I have come to them because Gresham Toyota was being shady. Both times they have taken care of my flats at no charge. I will 100% go there and tell everyone how ethical, kind and quick they are. I am so glad I have them to go to when other retailers, Gresham Toyota as an example ;) try to sell me something I do not need or just fill up my tire when I have a flat with a nail in it. read more

After several visits to different stores -- Happy Valley, Centennial and Gresham... my mysterious driver's front tire kept losing air pressure they couldn't resolve BUT today at Gresham -- this tech guy found a stubborn and hard to find nail! He wouldn't accept my tip but thank you for giving me a peace of mind! Always a busy store but timely satisfied. read more

I am highly impressed with this shop. I had to be in Eugene for my sons soccer tournament by 11:30am. I arrived 5 minutes before the shop opened at 8 am, and a line was already formed. They opened the doors, and all staff were at a computer checking customers in. My car was checked in within 5 minutes of the door opening. Their mechanics had vehicles pulled into the bays quickly, and my flat was fixed, and I was on my way at 9am. read more

The best! Very classy people. Excellent work done efficiently, quickly, and perfectly. I live out of state, but traveling to the Pacific Northwest frequently, I'd rather wait to buy my tires from Les Schwab than go to anyone else. Their service has always impressed me; you could literally eat off the floors, as they keep their stores spotless... and this location is no exception. I've been a loyal customer ever since I took my vehicle into a Les Schwab store in Chehalis, WA when my vehicle's annunciator indicated that I had low pressure in one tire: the employee who checked my vehicle said the pressure was normal, but the pressure-sensing device needed some attention and minutes after my vehicle was checked, I was on my way -- the dealer refusing to take payment for such a minor "fix." That's service... the f8nest k8nd. read more

Some people love les Schwab and others talk so much smack. Now they might not always have the heat prices, they also may have had some issues for people in the past. For me though they have always been solid. They will always repair flat tires or patch tires when they can and never charge you... even when the tires aren't theirs. So for that reason I always am very appreciative for what they do. They have a clean environment comfortable chairs, free coffee(horrible) and popcorn. They also have a Wendy's and an arby's within 100ft and makes waiting a hit easier. Always friendly with quotes and never pushy with services read more

Les Schwab Tire Center - Popcorn!! - Tires Near Me - Gresham, Oregon

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Just an overall excellent tire center. Super friendly staff - from the first call I made to the store having them squeeze me in, to the staff who worked on my car and handed me my keys. Not to mention that I left without paying a cent for patching my tire to run again- I couldn't BELIEVE it. So cool!! Will definitely be returning. I'm super grateful for this really smooth, easy experience on an inconvenient day for my tire to go out on me. Used the free Guest wifi to keep working and not have to miss much work despite the interruption Thanks so much to the team who took such great care of me last week! Excellent experience, and I'll spread the word!! read more

I had brand new rims installed and they scratched the rim all up and nothing was done about it. they said these things happen. how does a company that specializes in something be so bad at it? read more

Be careful when you take your car here for a tire swap out this winter. I took my truck in to have the tires swapped out for winter tires, and while they may be fast in changing your tires out, they certainly don't have any quality control in place. Before I drove away, I noticed that my and those aluminum valve caps were not reinstalled, so I went back in to ask for them back. After scrambling around for a while they finally came up with four of them, which I then had to go out to my truck and remove their cheap plastic caps to put my original caps back on. After I started up my car, I rotated to the tire pressure panel on my information screen, and all the tires were at least double pressure what they should've been. The proper inflation pressure was 30 psi, and after installation, the PSI ranged anywhere from 48 psi up to 65 psi which is clearly incorrect. Quality control seems to be an issue at this location, so take your vehicle there with caution read more

My first of tires & wheels were in 1976. Still coming here. And - except for wearing masks now - always remember me when I come in. They are not slow here - people are just always in a hurry. And most importantly, they are always polite and pleasant. read more

I blew my front tire after my boyfriend's friends decided large rocks would look terrific along the border of his large driveway. Two other tires were slightly low I found out later, before my warning system alerted me. Luckily my truck is unique in that it has its own factory built-in air compressor. Without an appointment I drove to Les Schwab & they fixed everything for free & quicker than I anticipated. The customer service was spectacular, even on a vehicle not sporting their brand of tires. read more

These guys are rock stars. My battery went dead right before I was supposed to leave for a big trip. They got me in and out within 30 minutes on the day I left. The staff was thorough and very friendly. This will be my go to place for all my car needs. read more

Les Schwab Tire Center - Seating - Tires Near Me - Gresham, Oregon

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Excellent customer service!! I had a flat and AAA couldn't help because my tags are expired. So Les Schwab came out and put my spare on for me free of charge (I was less than half a mile away so that could be why). Bringing it in tomorrow to fix the flat. Thank you so much!! read more

Might want to have a chat with this young man heading from the Sandy location to the Gresham location to drive like he's driving the company truck...revving engine, speeding, tailgating, yelling at other vehicles. Not a good look for Les Schwab. read more

Les Schwab Tire Center - Moron driving company truck - Tires Near Me - Gresham, Oregon

Purchased rims and tires about six months ago. The vibrations and handling was incredibly bad. This is on a Civic with just over 40k that had a fantastic ride prior to my visit. I brought it to the location on Broadway and was told to take it back to this location - they wouldn't even look at it. So, scheduling off work got the car in and they put spacers between the rims and axle. That should have been my first red flag. Things were better but still vibrating. Brought it back again - balanced. Still vibrating. Tried another store - told to bring it back to this one. More balancing. Then, they replaced three of the four tires. Still vibrating and handling horribly. If I still had the old tires/wheels they would be back on the car. Not a good experience at all, not good quality for the money paid. Staff were very friendly but there is only so much time I can take off from work to remedy this and I've learned to live with the vibrations and handling. read more

I I'm giving Les Schwab 5 stars because I came here with a flat tire that I could not pump up because I used foam that clogged the stem. They helped me even though they were closed. The guy stopped what he was doing, and unscrewed the stem, pump air in the tire, and fought hard to put the stem back while air was gushing out of it. I will, come here next time I need new tires. read more

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Les Schwab Easy Hassle - Free Tire Storage: "Leave the Bulky Storage to Us At Les Schwab, we like helping out around town -- especially when it means fewer overcrowded garages, grimy back seats, and sore backs. When it's time to swap out your tires this season, visit a participating Les Schwab Tire Center and have us store those bulky, heavy, dirty tires for you. How It Works: New Storage Customers You can either schedule an appointment online for a seasonal changeover or simply come in whenever it's convenient. When you make the appointment or check in for service, let us know you'd like to store your winter tires with us and we'll get the process rolling. Once we've changed over your set of tires, we'll prepare the set that's headed to storage with a special tracking label and safely transport them to our secure and dry tire storage facility. That's it! How It Works: Returning Storage Customers When the weather starts to shift again, you'll receive an email with a unique link to schedule an appointment at the same location. Please schedule your appointment a couple of days in advance to allow enough time for us to retrieve your tires from storage and have them ready for your arrival. If you need your tires before or after the typical changeover season, you can still schedule an appointment for your seasonal changeover with tire storage at your store." Now here's their agreement/Seasonal Tire Storage Terms and Conditions: "Les Schwab will store the following customer property ("Property") during one six month storage term ranging from fall to spring (November through April) or spring to fall (May through October). Customer tires and wheels that are included in this program are passenger and light truck tires no larger than 35" in diameter. Ownership Title to the Property is and will at all times remain in Customer. The Property will not be transferred or delivered to any person other than Customer without Customer's prior written consent. Customer will provide Les Schwab information needed to properly track the Property such as name, physical address, email address, and phone number. Termination and Retrieval Customer may terminate this storage agreement by notifying Les Schwab and requesting the Property be removed from storage at any time. Les Schwab will transport the Property to the same Les Schwab Tire Center that accepted delivery of the Property. If Customer requests the Property between March 1-May 31 or October 1-December 31 as applicable ("Retrieval Window"), Les Schwab will return the Property within two (2) business days of such request. For all other requests, Les Schwab will return the Property within three (3) business days of such request. Customer will not be entitled to a refund of any prorated portion of the storage fee upon the termination of this agreement. Les Schwab will return the Property to Customer in the same condition as the Property was received, normal wear and tear excepted. Renewal If Customer fails to either (1) request installation of the Property during the Retrieval Window, or (2) arrange for the Property to be removed from storage, this agreement will automatically renew for additional 30-day term(s). Customer will pay Les Schwab a $20 fee for storage during each additional 30-day term with payment due on the first day of each additional term. Care for Property / Risk of Loss Les Schwab will exercise due care for the safekeeping of the Property. Les Schwab is not responsible for any pre-existing damage to the Property. If Les Schwab damages or loses the Property, Les Schwab will repair or replace the Property with like property of equal or greater value of the Property at the time of the loss at Les Schwab's expense and discretion. Security Interest To secure the payment of storage fees under this agreement, Customer grants Les Schwab a security interest in the Property. If Customer fails to pay the storage fee within 30 days of the due date, the Customer will be in default and Les Schwab will be entitled to exercise the rights and remedies available to a secured party under the Uniform Commercial Code, including the right to sell the Property in a commercially reasonable sale. Entire Agreement This agreement contains the entire understanding of the parties regarding the subject matter of this agreement and supersedes all prior and contemporaneous negotiations and agreements, whether written or oral, between the parties with respect to the subject matter of this agreement." --------------------------------------------------------------------------------------------------------------- I went there a few years ago for brake job and new studded winter tires for our family SUVs...Will not go back to Les Schwab again. Hell, there's other tire shops around town! My dog in the fight...They advertise to store your tires for seasonal changeovers. No where in their site do they mentioned, you have to buy their tires for them to take care of you and store your tires read more

Not sure why I didn't update recently. Still, as usual, 5 stars. Why? I have been here (and several locations) and the customer service is their primary focus. I am sure there are flaws (from reading the reviews) with quality control at times and that is not acceptable. From my standpoint, they have been nothing but helpful even repairing items for free as a walk-in. No appointment and they look busy as heck. I need new tires for the Frontier anyway. Going to be upgrading to something a little bigger for off road... will need new shocks/springs....alignment. And snow tires. ;) read more

After calling the day before to ensure that my next day tire install would be possible, given I wanted a specific tire, I was assured (verbal phone call, not message, not text) that the tires would be delivered later that afternoon, (Friday, 3/17) in anticipation of my Sat appointment. I live in Seattle, important detail... I arrive on Sat in Gresham, to be told (after I see my car go up on the rack and then come back down) that the tires ARE NOT at the store and can they replace with another tire. Some unexplainable mix up was the reason provided. I was extremely clear on the phone, that I wanted to replace the Yokohama tires that were currently on the car, not get sold a Schwab alternative that was in stock. This was all that was possible for the Sat appointment (alternative tire) thus I got to drive 2.5 hours back home with no new tires. Frustrating that this will sever a pretty long-standing relationship: While in mother-land Portland, seems like there could have been efforts to call other stores or make some type of arrangement: No options were given aside from making do with a completely different tire that was onsite. I have an AWD vehicle--pretty critical I trust the mileage I can get from a tire that has proven itself (two other sets of these on the vehicle since I bought brand new in 2015). I was frustrated to get the "woman treatment" about what tire I wanted and why I could not "just deal" with what was in stock, same tire/also rated at 65K (left out touring option reflective of the Yokohama tire I had requested): Not all women are clueless about cars/tires and can spot BS when they experience it! Were you ever going to follow up as to where the Yokohama Avid Touring-S tires ended up????!!!! read more

This lady's courtesy and professionalism are vying for first place.

We were traveling through and got caught up in a snowstorm! We called several places and Les Schwab got us in faster than they originally anticipated. We purchased chains and they put them on for a small fee. The only downside was that within 20 miles down the road, one of the bands keeping the chains on one of the tires snapped off- we had to use rope (and stop every few miles to tighten) to get us to the next town with a Walmart and purchase additional bands. Happy they helped us out, not so happy about the poor quality of the band (or how they put that one on). read more

I dropped my car off at 8am to get new tires mounted, which I already brought with me. I got quoted $250 for the job. The sales rep assured me that they'll work endlessly and will be able to get it done that night. I'm a nurse driving all day seeing patient at home. Tomorrow is Christmas eve, and snow storm is due to come in the following day. I got a call at 6pm from the rep saying they aren't able to take care of my car until the following Monday, five days later. Turns out the reason for their inability to assist me today or tomorrow, was simply because I did not purchase the tires from them directly. The reps admitted to that. None of this was ever communicated to me. Now I get to drive in the snow with minimal thread, trying to get to patients houses, simply because Les Schwab was unable to make more money off me... How despicable and disappointing, all out of sheer greed You lost a customer, hope that others avoid this place read more

Best tire shop! Getting new tires can be a pain, not only time and money, but the waiting! I went in first thing on a Saturday, 8:15 am, the lobby was packed. I asked how long, Pat said he would have me out by 10 am. At 9:40 am my truck was ready! This is the only tire shop that has quoted me a time and been early! I went with Back Country All Terrain because I drive all over the country and I drive hundreds of miles daily pulling a trailer. I burn through tires quickly. I will update a post in a month or so with a review of the wearing and handling. So far, I am impressed!!!! Thank you Les Scwab for the great experience and awesome tires! read more

Les Schwab Tire Center - Johnny's is excited to try out the Back Country All Terrain tires. We pull a 4 ton 24 ft trailer, happy so far! - Tires Near Me - Gresham, Oregon

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