Came in this morning to have tires mounted for another vehicle. I bought the wheels in loose and…read morewaited for the service. Both techs worked on my set and had them mounted and balanced quickly. I probably wouldn't have minded if the service took a few mins longer if the techs wiped down the tire seating lubricant, but, that didn't bother me enough to remove a star. I grabbed a paper towel from them and wiped them down, myself. Pricing seemed relatively reasonable. Thanks for taking care of my tires. I'll be back next time.

This place was awesome, friendly staff, very fast service and extremely flexible peoplewho went…read moreabove and beyond to make sure I was all taken care of. Good choices for tires and even did work with rims. Definitely recommend!!!!

I've been a customer here for a long time, and I'm gonna tell you I hate spending money. I just…read moredropped about $1,300 here, and I'm happy with the service - it is always good - and I am confident the product is top quality. My family is safe traveling in my car, and THAT is the best feeling. If you are like me, and you pinch every penny until it whimpers, this is the place to spend your money!

Wasted over an hour of my time even though I had an appointment for balancing and rotation. Sat in…read morelobby watching other cars that showed up after me getting serviced while my truck is sitting in parking lot. The appointment was for 1:15. Showed up early and estimated finish time was 2:03. 2:03 came and went and truck still in parking lot. I left and wife called them to complain. Was told to come back and be serviced right away. I go back and it was another 15 minutes before they got truck on after being told by manager "next minute or two." Will NEVER do business here again. Would rather wait the extra day or two for Les Schwab.

This company lies to the customers ! They told me my hubs…read morewere all worn out ! The cost for replacement was $2,200 ! I took the car to my car jeep dealership. They told me absolutely NOTHING WAS WRONG !

Customer service over the top as usual I was willing to get you a quote and put it in the computer…read moreand hold it for you this is the place to go if you want one on one true Service

My wife's KIA Sorento needed to get her brake pads replaced and they were able to fit her without…read morean appointment and were done in three hours and the total was very, very reasonable. The service and people there were fantastic. I highly recommended Les Scwab in Gresham. Cheers

Thanks for the friendly service and taking the big screw out of my tire!…read moreIt didn't take long at all. about 20 minutes

First timer for me going here. Love the first come first serve option if you're able to get out…read morebefore they open and wait in line. Some days are slower than others. I picked a rather great day to have my dodge serviced here for an oil change and tire rotation. Each car is about 30-45mins turn around but today cars were in and out on a roll. My vehicle was in and out within 2 hours as i was 5th in line. First time Vins receive half off which was to my surprise. I loved it. No gimmicks no bs. Just straight work.

I brought my 2004 Honda Accord lx with cv axel problems. They found the issue and temporarily fixed…read moreit until I could get the part and have the funds for it. Temporary fix went out after 2 days and brought it back with part in hand for the fix. They were all booked up until Friday and it's Monday at this point. He went to give me another temporary fix and saw that I needed it done right away and hopped right to it. Wasn't expecting them to fix it within 25 minutes and have me back on the road. But also didn't bill me a single thing. Left them $100 tip though for my appreciation. Will definitely recommend their service to family and friends as I was.

Firestone has always been one of my go-to options for vehicle maintenance, but this Gresham…read morelocation on Burnside is making me seriously reconsider. They damaged my vehicle--and then tried to brush it off like nothing happened. I brought in my Impreza hatchback for an alignment. The service tech was friendly, and I explained that my main concern was a violent vibration in the brake pedal whenever I braked at highway speeds. Other shops had tossed around different causes--warped rotors, bad alignment, unbalanced tires. Since I already had a lifetime alignment package with Firestone, I figured I'd start there. When the car was ready to be taken off the lift, the same tech carefully backed it out while the store manager, Jose, and another employee watched. As the rear tires reached the ramp, I heard a crunch and instantly felt something was wrong. It looked like the car had bottomed out. They tried several times to place blocks under the rear tires for support, but when the car finally hit the ground, it was obvious something had been damaged--a plastic panel was now hanging from the bottom of the car between the front and rear doors on the driver's side. Jose tried to downplay the situation, saying the piece wasn't important and, word for word, "nothing that we damaged, it's just the way it is because your car is very low." Regardless of the car's ground clearance, it was clear he didn't want to take accountability for his team's mistake. To his credit, Jose eventually did order a replacement piece, but it took some convincing--and throughout the conversation, he spoke to me as if I didn't know what I was talking about. I'm not a mechanic, sure, but I do know that if you see a vehicle starting to bottom out, you stop it before it causes damage. What's the point of watching if you're not going to intervene? Another employee even tried to blame the damage on my aftermarket wheels, claiming that's why the car sat lower. But just moments before, he had asked Jose if Imprezas come this low from the factory. Let's be real--whether the car sits low or not, precautions should've been in place. Someone should have been actually spotting to make sure this exact thing didn't happen. Then, to make matters worse, I received the emailed invoice afterward and noticed two serious red flags: my signature had been forged--literally just a curved line--and the mileage was completely wrong. They had entered a number nearly double my actual odometer reading which I believe gets reported to CarFax making it harder for me when/if I decide to sell the car for incorrect odometer reading. If that doesn't speak to the ethical standards at this location, I'm not sure what does. In the end, the team at this location made excuses instead of taking full responsibility. I've had alignments done at the Happy Valley Firestone with zero issues. This experience was a complete letdown.

Need to retract statement yes if hole in tire is close to edge its hard to patch and yes Subarus…read moreneed to have all tires replaced because of (AWD) all wheel drive, so I retract my statement but Les Schwab did fix my tire

Great shop with phenomenal customer service, speed and care! I worked with Anthony to get new tires…read morefor my vehicle and couldn't be happier. When I called originally I had an idea of what I wanted but Anthony suggested I consider another option that was actually cheaper than what I asked for. The tires were supposed to take a few weeks to come in, but he worked to get them in sooner and was able to get them within 3 days of me calling and we scheduled the service for the following day. The install took less than 30min and they have a cozy sitting room to wait in. They accept payment in card and cash (no checks) and it was smooth and easy. Because they are in the Point S network, you're also able to get service at any of their locations. The tires come with a warranty for flats, rotations etc.

DO NOT COME HERE. I brought them tires to mount and they punctured them so that I could buy all 4…read morebrand new. Didn't even offer to give me a discount paid 400 for cheap tires. They also never returned my valve stem caps. Take your money to a real tire shop.

I always have a good experience going here. Very reasonable, quick, and good selection of used…read moretires.

I had a flat tire and they where quick to get the repair done and have very friendly service and…read morereasonable pricing for their products. I highly recommend this shop

Wanted $80 for Tire rotation it's $30 at Jiffy Lube less at Firestone. This place needs a big red…read moreflag. Russian worker is a rude rude person.

I've been going here for years with personal cars, project cars, you name it. Quick service, fairly…read morepriced, always quality work.

Daniel helped me out with speedy diagnostics and honesty. I would recommend trusting this business…read morewith your vehicle they proved trustworthy to me. Thank you again Daniel!

I stopped here sometime in October because my tires felt off and they were in the area. Yeah I…read morecould have stopped anywhere else but it was rainy and I needed to stop somewhere. As soon as I parked I wasn't even a customer going in the shop, I parked near the garage and a friendly tech walked over to me and asked if I needed help, this is NOT normal. You go to a shop and the techs almost ALWAYS avoid eye contact with anyone. I mentioned my tpms light kept going on and he adjusted the air pressure. It was all good and then a few days later, the SAME THING happened again. So, I decided maybe I'll go to another shop. The tech at the other shop looked at my tire and said nope it looks fine I don't know what could be wrong and why it keeps going flat. So I just ordered new wheels and new tires and waited for them to come in because of course winter is coming and I don't want to be stranded. Before my wheels arrived I made another stop to Midas and the same tech greeted me and helped me and said, air already? I said yeah the guys at the other shop couldn't figure out what's wrong. So I mentioned there wasn't any nails or anything. So he took the time to take the wheel off.. I'm not even a customer. Just someone asking for help. He realized the valve needle(?) in my tire wasn't locked in all the way so the air wasn't staying in. He adjusted it and told me to come back if any other issues arise. I didn't go back after he fixed that and I thanked them and promised to go to their shop when my service is due. So months go by it's the end of December. I decide to do an early oil change to get ahead and see if there's anything else that needs to be done to my car, I went back to Midas as promised and the same tech was there! He loved my car and said wow you have a clean tlx! He mentioned he got an Acura recently as well. We both agreed they are beautiful and he told me something's about my car and as I waited for my oil change I chatted up with the manager and he was very kind as well. They gave me a list of things that need to be done to my car and I mentioned I got some spare parts and he mentioned if they fit my car they can use it in place of ordering to get the work done on my car. While it is pricey to get car repairs, if I could afford to have them do it all at once, honestly I would. These guys are genuinely kind. As I drove off I had noticed my car was making weird noises, they did a tire rotation for me. I called them and they invited me back and lifted my car up again and showed me that the shop that installed my wheels and tires put the wheel weights in a very awkward spot making it rub against my brake caliper. So no problem, the tech switch the wheels back and told me to demand I get that fixed because as much as he would be able to do it. He wants to be sure that I go back to the shop I went to so that the manager can see what went wrong to prevent the next customer at the other shop from having a hard time. Nice right? Anyways, these guys have my loyalty.