I bought my second at of tires from this Discount tire. The tires weren't expensive, but the quality paired with the value, will have me coming back. Mostly because of the stellar service - this crew really has service prioritized. They don't try upselling you - when you ask them what tire they put on their families cars, they tell you. read more

Discount Tire - Save now, spend hundreds (if not thousands) and hours later. I bought four tires from Discount Tire about a year and a half ago, expecting them to last for years. Instead, I ended up wasting countless hours, hundreds of dollars, and eventually over $1,000 replacing them only 10,000 on these tires. About a year and half after purchasing the tires, my car started pulling hard to the right. Discount Tire told me it was probably an alignment issue, so they charged me about $200 for an alignment. Before I left, I specifically asked if the problem was fixed. An employee drove the car around the parking lot, came back, and confidently told me it was. The moment I pulled onto the main road, the car was still pulling just as badly. I returned again. They inspected the tires, said, tires are not worn but rotated these anyway, checked the alignment again, and still sent me home with exactly the same problem. At no point did anyone identify the real issue. They said tires are directional so were only able to rotate same side back to front. Thinking something might be wrong with the car itself, I even scheduled a dealership diagnostic. Thankfully, before wasting another half day and more money, my husband temporarily swapped the two front directional tires just as a test. The car immediately started pulling to the LEFT instead of the right. That proved the problem was the tires--not my alignment, not my suspension, not my car. Then few weeks later one tire completely failed and one day when leaving the house it was completely flat. I took it to Les Schwab instead. Within minutes, they found the tire had internally separated and could not be repaired. Here's the part that shocked me the most: Les Schwab immediately recognized that these were winter/snow tires and explained they are not intended to be driven year-round in our climate. That was the first time anyone had ever told me this. All 4 tires were separated and not usable. Discount Tire sold me these tires. They performed alignments on them. They inspected them multiple times while I complained about pulling. Not once did anyone mention they were winter tires being driven year-round or that this could be causing the problems. I ended up buying four new tires from Les Schwab. Their package includes free alignments, flat repairs, tire rotations, and a 60,000-mile warranty. The difference in customer service wasn't even close. My experience with Discount Tire felt like this: save $100 today... then spend hundreds more later on unnecessary alignments, waste hours chasing a problem they couldn't diagnose, and eventually replace a $1,000 set of tires far sooner than expected. That's not a bargain. That's expensive. read more

Great service! Stopped in just to get some air in my tires. Was quickly greeted by a friendly guy who asked me what pressure I needed. He nicely accommodated my ask for different pressure in the front and back of my vehicle. I went to Les Schwab down the street right before here and had terrible service and didn't even get any air. So these guys made up for it. Take your tire and air needs to Discount Tire, they're great! read more

New year and new tire rotations, tires, etc. Still the best service, great prices and great people! Thanks folks! I do all my cars tires here and they are the best. read more

A major shoutout to Discount Tires for saving not only my day, but my vacation! I had some major damage to one of my tires and decided to get it replaced here at Discount Tires Vancouver. Jarrett helped me get two new tires and for a reasonable price! The service was rather quick for being super busy and no having an appointment but I got food and before I knew it my car was ready. I have peace of mind knowing that my car is now ready for more miles and te all thanks to Discount Tires! read more

I was greeted professionally, right from the parking lot. (I had an appointment scheduled) Josh was extremely helpful with helping me pick out the proper tires for my vehicle, and found me the best price available. Fast, efficient experience! I definitely recommend you check these guys out for your tire needs. read more

I purchased my tires from discount tire and I caught a nail. Since I don't live near any of their locations, I put a plug in the nail hole so that I could drive an hour to the discount tire to have it repaired. After making an appointment and driving an hour and showing up with my keys, they informed me that since I put a plug in the hole, they were refusing to fix the nail hole. They proceeded to make me feel bad for trying to plug the hole in the First place like it's a big deal. They refuse to patch the hole and sent me on my way. No help. read more

Adrian was so kind and informative!!! Lovely service. Discount Tire, give that man a raise! I will be coming back to this location for all my tire needs without a doubt, thanks to Adrian. read more

I have been a loyal customer of this location since it opened. Often dealing with the same core employees, so I don't think the change in service and attitude is due to poor training or someone new. I have 6 vehicles and trailers, and a working farm. I go through tires faster then most anyone. I have exclusively used Discount Tire for my tires - except for the ones that come on a new car. I've noticed a trend over the last few years of them becoming more and more picky about and less and less eager to repair tires. I do not buy certificates, because only 1 time (out of 16-20 tires) would it have saved me money, but I have over the years gotten a fair share of repairable middle of tread punctures due to all the gravel roads I travel on. These are supposed to be "free" repairs - but it is clear they are now just a chance to say I should have gotten certificates or to sell me new tires. Today I brought in two tires from two different vehicles, one that just got a slow leak, and another that I had procrastinated on getting repaired because I don't use the car much. I had an appointment. I was on time. I walked in and said I had an appointment and gave my info. I was then told it would be at least 2 hours to look at my 2 tires. I was surprised and said, "even with an appointment?" and was then told it would be about 45 minutes. Still a pretty long wait but not a big deal, except this is the THIRD time in a the last couple years that I have clearly stated my appointment time, name, and info and then been put at the back of the line - the other two times I waited hours for the tire to be ready only to discover they thought I was a walk in by them telling me, "you really should get an appointment next time." Then the employee came out to the truck to get the tires and immediately declared that could not be worked on, without even touching them. The older tire I was prepared for that answer, while not at the wear bars at all, it is getting there and as I said, this has been a continual trend of being more and more picky with more and more "we consider it unsafe even if the tire makers don't." The other tire though only has 8000 miles on it, it has the most minor extra wear on the the inside of the tire tread, this is because we have long gravel roads and has shown on our tires for as long as we have gone to this store - always noted, often discussed but harmless. This time I was told they could not even think about repairing a flat on this tire because of it. That it would not be caused by gravel. And that it showed something was seriously wrong with the car. The last feedback is fine, noted, I will have the dealer double check the alignment in the next inspection - but again I have seen this wear, Discount tire has seen this wear, for years and many many tires - in fact when I get a "country" employee they know it as soon as they see it as "gravel roads huh?". But now it doesn't get more than a glance and a complete and total denial of service despite thousands in tires bought there. I was offered some expensive non-matching tire instead. I've sworn by discount tire for years, I've recommended it, I've pushed to move over to it the fleet of 30+ vehicles for the company I run - but I'm done. Every time it is a bigger hassle, every time I'm talked down to and treated like I must be horrible for having tires that aren't cleanly worn on highways. I took this same tire, same day to another very large tire company - they were more than happy to repair it. They have the same safety reputation, took one look at it, and said "this tire is still in great shape, let's get it fixed." I guess I'll buy all my tires from the other reputable company now. read more

Came in on a Friday in my day off. I had been putting off tires - especially after a quote I got from another tire center. My automotive guy who does my oil changes - recommend checking Discount Tires out and I trust their opinion. Came in without an appointment - within an hour: my tires were changed and I was on my way. Fast, extremely reasonably priced with many options for my jeep, professional, and clean / open waiting area. Thank you, thank you! read more

I was referred by the dealership I'm employed. Sam, David and Danny were all excellent. I rarely place reviews, however, this experience was fantastic. I will purchase tires here in the future for sure. Rich C read more

I had actually given up on Discount Tire due to the Vancouver Mall location offering sub par customer service. The attendant at the previous location had been a pushy sales person and didn't seem to care about my concerns. If not for the (I think) Assistant manager at this location I would have never shopped at Discount again. He prioritized customers needs over making the bigger sale. read more

I stopped in last Monday after suffering a bad tire blowout on my way to work. An accident on the opposite side freeway happened just as I was passing through. Debris from the wreck spilled over to my lane and I drove over it. Immediately my Tire Pressure Sensor illuminated on my dashboard so I knew I had a puncture. I was able to make it into work but the tire was very low by this time. I scheduled some time off from work and headed out to replace the tire with the factory spare. It was a cold day and I was worried about getting rained on but the weather Gods spared me that morning. I had the spare on in about 20 minutes and soon I was able to get to Discount Tire. They have an attendant check you in as you enter their parking lot. The attendant asked me to park and wait in the vehicle. A minute later a Customer Service agent was helping me with my flat. I had purchased the Road Side Hazard Certificates from Discount Tire after I bought the vehicle from the dealer. The Certificates are $25 each tire and you only need to pay for a new certificate on the new tire plus whatever thread ware on the tire. Needless to say, I only had to pay $38 for the new tire. The guys at Discount had me on the road in less than 30 minutes. read more

Discount Tire - Tires Near Me - Vancouver, Washington

Avoid this place at all costs. Total scam. They'll keep adding on extra services, insisting you "need this or that," and once you've paid for everything, they suddenly tell you they can't fix your flat--blaming it on a rim issue. These guys are predators, plain and simple. Not my first bad experience here, but it will definitely be my last. read more

Called to make appt for an alignment, I get here and the guy tells me he doesn't have an appt for 5 pm for alignment and their technician leaves at 4 so he can't help us. I leave and call the place I made appt turns out it was this place and no one wrote down the appt but to come back in they'll do it. Turns out technician doesn't leave at 4 and were able to help me when I walked in. Over all they did do the alignment and stayed past their closing time so I guess it makes up for the original bad service. Do better on writing down appts please. read more

I needed tires and TPMS sensors installed. They were very professional, competent and friendly. I dealt with Jarrett and he was extremely helpful and great to work with. read more

I made an appointment to have my tires rotated and have wiper blades installed. The shop was busy but I was greeted immediately. I was told it could take 45 min to an hour. Reasonable. I sat for maybe 25 minutes and my car was done! The people that work here are always polite and take great care with my car. A year ago this location checked and replaced a nearly new tire for me (metal screw in side wall) when the place I bought them could not find the time to help me. I had used discount tire for years, but did not for this last purchase. Discount tires let me know that they price match so going forward I will always buy tires here. read more

My tire air light came on. These guys filled up All my tires and checked my wipers. I needed new windshield wipers so they changed them and I was in and out in a jiffy! Nice guys and very good at what they do. Military discount was appreciated. read more

I've always had excellent service here. The technicians and salesman are knowledgeable and courteous . read more

Fantastic customer service!! Josh helped me navigate through deciding which tires would be best for what I needed. Highly recommend this location!! Have a second appointment already on the books! read more

My sons car was running a little low on tire tread. It wouldn't be unusual for him running tires pretty low. He took it over to discount tire and in their classic fashion, they swapped us out for two new tires, a tire rotation, and gave us some great advice and within no time we were on our way. It is my one stop shop to go whenever I need any tire work. They also replaced the windshield wipers read more

This place is amazing. The staff was friendly and super helpful. Kobe + Jerrett were great! It was quite busy but they stayed calm and were kind + respectful. High quality for a great price. Would definitely recommend! read more

Discount Tire - Tires Near Me - Vancouver, Washington

Fast friendly service. On time and as promised. Did several extra steps at no additional charge.

Warning light indicated low tire pressure. Inspected & saw mail in one tire. Stopped at 2 tire stores where the wait to get it fixed was 1 hour +. Tried Discount Tire, since it was on our intended route. Fixed immediately & no charge. Friendly & courteous staff. You've gained a new customer! read more

This team! I came in after a long day because of a low tire pressure alert on my dash. I was quickly triaged and diagnosed - there was a screw in my tire. A few days before Christmas, hosting house guests -- I was feeling particularly overwhelmed. In comes Brian, with the holiday spirit and just pure kindness. He told me that I was 23rd in line but that he'd get it done in the next few hours. He asked if I would wait there and I told him I am going to walk to sonic and get some tater tots because it had been a long day. He told me "I see you, you get those tater tots. You deserve them." And the he told me that he could likely patch my tire and it would be free. And he did it. Brian and the team turned a very stressful day around in just a few minutes. They were crazy busy but still took the time to provide me with excellent customer service. On top of that, they did a free fix even in the midst of 23 other customers to serve and I got some epic kindness and affirmation. Brian was right, I do deserve those tots. In summary, Brian is the best, I love the operational efficiency here and it truly feels like a customer centric business. Yay for all of you! You have my business for life. read more

I came in for a nail in my tire. They rotated the tires, took the nail out and showed me a couple tires were low on tread. No fear tactics. No upselling. When the time comes I'll be back for tires here. The service was professional, friendly and it really felt like they were efficient. And they didn't even ask me to write a review LOL - so I did. Great job guys. read more

Yo! These guys are DA BOMB! I got a non-repairable flat early this morning, so I searched for a place to get an affordably priced tire (since I just needed one tire), and wanted to get it installed ASAP! But everywhere I searched, Costco, Walmart, Goodyear, Les Schwab, either didn't have my tire in stock, or they had it in stock but wouldn't be able to install it until two weeks later!yeah that wasn't gonna work, so I kept searching and thank you Jesus I came across Discount Tires! Not only did they have my tire in stock, but I got a SAME DAY appointment when I ordered and booked my appointment online which was super quick! And THEN, when I got there, they took my car in at the scheduled time, changed out my tire, put the spare back in and I was out the door in under 30 minutes!!!!Every other place I've been to, was at least an hour half to two hours (or more) wait time. They just gained themselves a new (long time) customer because they just have the GREATEST customer service evvvvveeerrrr!!! read more

Yesterday,July 26,I received a routine tire rotation and balance.I have received very good sales and service since this store opened.This experience alarmed me.My Subaru Forester tire inflation requires 30psi front and 29psi rear. When I arrived home I checked inflation as I regularly do.I was shocked to find PSIs of 63,53,59,35.I .of course deflated the tires to proper readings. I immediately called the store to report the danger of a blowout had I not discovered such profound negligence.I wondered how many unaware customers may have experienced the same technician who was obviously distracted,poorly trained or ignorant. The store rep acknowledged the danger and said he would immediately talk to service staff.He apologized and said they had hired a couple new employees. You would presume this would not happen at a tire store.I mention my experience because it is important to check tire inflation and obviously after tire service at this store. Since overall I previously received great sales/service I will probably continue to use them...but with caution. read more

I have always really liked this location, the guys are friendly, helpful and professional, always gettin the job done right. Today was a quick visit for me, just went there to have my tires rotated and also to take a look at some new wheels for my car. As usual was greeted right away and in and out. Was there for maybe 15 min max!! And just drove in, no appt needed. They often have sales or rebates and cool deals, I will keep going there. Thank you guys for all you do and for always being honest and right at it with it. read more

Discount Tire - The only interesting thing here lol - Tires Near Me - Vancouver, Washington

We have been Discount Tire customers forever...across many states and locations. The service has always been professional and courteous. We had an exceptional experience today. We called ahead to make an appointment to have a spare tire and rim mounted and balanced. They got us right in and it took exactly 10 minutes to get the tire back to us. I appreciated that everyone exercised Covid precautions and the entire transaction was completely contactless. The staff is very friendly with a good sense of humor which is appreciated during this weird time. Discount tire is awesome. read more

We have been going to Discount Tire (when we lived in Texas and NOW WA) for nearly 20 years. I won't go anywhere else. They have always done right by us, and I know that's their practice for all customers. This facility is outstanding with their phone etiquette, professional approach and knowledge is always many. Or he's above others. They set the bar pretty high (they even have a sense of humor, something that's important to me). All of the employees work as a team to make sure that the end result is customer satisfaction and work done correctly. Strong work everyone! read more

Got 4 new tires on a Friday morning. Didn't have an appointment. Told me it'll take about 45 mins to an hour. I was out the door in less than 40 minutes. Staff are nice and friendly. Very helpful. You can feel that they like their job. This will be my go to discount tire branch from now on. They made this busy Mom very happy. read more

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This store is the best! My loyalty toAmericas tote is entirely based on my experiences at THOS location. They are the best. Even if you have to come from far away, do so if you can. These guys are the best. If I could, I would always come here, but I no longer live in this state and must often settle for other locations. read more

Discount Tire - Happy Me - Tires Near Me - Vancouver, Washington

This is a great team. The environment is super clean, very high quality of employees. I had to get my tire replaced, and it only took one hour!! :). read more

NO LONGER BUYING DISCOUNT TIRES! Today 12/8/22 I had a flat and went to Les Schwab in Camas who aired my tire and offered to repair it right away. Since I had purchased these new just a few months ago at Discount I informed Les Schwabs representative that I would go there as I needed to be in that area. Standard greeting from Discount, until he noticed I had purchased my tires at the Clackamas location and made a comment as to why there vs his location. I thought that was odd but responded to his question. Then he immediately acted as if I was an imposition to him and that they would not be able to get to my tire (screw in middle of tread) until end of day. Could I wait or leave the car? I responded with no and asked too schedule for tomorrow Friday. He stated they were busy all day and would not be able to repair. It was clear to me that 1 he was more interested in selling for possible commission or bonus and 2 he didn't care about service after the sell. Honestly I don't know but that was the impression I received, clearly service after the sell was not important to him. I informed him that Les Schwab had offered to repair it right away and that I would just stop there after my appointments since their schedule did not work with my schedule. It was weird with Discount, kudos to Les Schwab Camas, they fixed the flat within 15 minutes and didn't even charge me. Note: Over the years I have purchased many tires from America/Discount Tire, however something has changed since they have become Discount. Is the sell more important then servicing a good repeat customer? Not in my book! Goodbye Discount and Hello to Les Schwab! I know where I will be buying tires in the future. read more

I am pretty impressed with the level of service I received from James. I originally purchased the tires from another branch but the other branch did not have the tires I needed for my SUV. That was memorial day weekend. Although the discount tire listed the branch as having a set of 4 they didn't have it, but to avail of their memorial day promotion which was very good to pass up, I paid for those tires anyway. We were told that we were scheduled on Tuesday. So Tuesday came and I arrived at the store and was originally being helped by D****n. (I will not post his name in this review but you know who he is). I told this associate that I am here for my 11am appointment and replied by saying "Are you (insert woman's name here)?" I politely said no, and I showed him my receipt and told him that I was told that the tires are gonna be here. He looked at his system and I was scheduled at another store that was 30 minutes away and I was in a bit of a time crunch because I was hoping to get the tires installed by 1pm so I can pick up my wife after work. I really didn't appreciate D****n's tone, and passive aggressive and sarcastic side comments and luckily James saw me and helped me instead. James was able sort all of it out and get me serviced and out there before 1pm. He gave exceptional customer care and service, and was able to turn my negative experience into a very positive one. All he did was apply critical thinking, pickup the phone and come up with a game plan. This positive experience has inspired me to buy my next 2 sets of tires for my other vehicles from this branch. After the service, Mike handed me the keys and oriented me about the new tires I got, the rebates I should mail in and apply online and gave me an overview and their recommended tire rotation interval. All in all, with the exception of my experience with D****n, it was a very good positive experience. Thank you James and Mike. read more

Discount Tire - Tires Near Me - Vancouver, Washington

We recently had a blown out tire on our Audi A4 Avant from a unforeseen pot hole‍... so after switching out the spare I proceeded to have my son take the car to Less Schwab. He was given a quote for 4 new tires and came home with the spare still on. Understand, I'm a long time customer and supporter of this tire shop... but your only as good as your employee's in the front line. I drove the car back and spoke to someone else explaining that I simply needed one tire as they were fairly new. As it turns out they no longer carry Pirelli tires and we're not able to assist. So one call to Discount Tire - Camas.... He asked me for my tires configurations, quickly located a tire at another branch and gave me a quote. We made a appointment for the next day and we were in/out in less than an hour... all I can say is they provide a great service and will go out of their way to help solve your tire problems. I highly recommend! read more

I can't say enough about Discount Tire! Adam checked the tire on my rental car and found a large nail. After fixing the tire, he checked all four tires for additional nails, filled with air and gave me four new valve caps! No charge!! I can't thank you enough Discount Tire, East Vancouver. You've earned a customer for life! read more

Brandon is amazing. He went above and beyond to help us. Would recommend this discount tires to anyone

My review of this place is long overdue. I am a frequent visitor of this Discount Tire location due to some extremely finicky tires on my lifted Jeep Wrangler. I have worked with lots of different guys here, each helpful and always willing to answer questions. As sick as they must be of seeing me, they are always nice and welcoming! I only trust them to get my balance right. I always recommend them to friends, especially those with larger tires. Thanks guys! read more