I am a new patient to Dr Ahn's office at Horizon and he did a laser procedure to remove my scar…read moretissue from a cataract removal two years ago . Let me tell you I will definitely keep him as my new eye consult for the future , especially to care for & treat remaining cataract in my left eye when the time comes for removal . He and his staff are so friendly and they keep the office clean . Thank you Dr. Ahn for your amazing work , I can see without cloudiness this morning out of my right eye and feel so joyful !!! PS this procedure was quick , my eye was given drops then I had to wait for 20 mins for dilation then the laser part took around 30 seconds of zaps and my hubby drove me home . That was it !!

Dr. Ahn is easy to speak to and very straight forward. Didn't want me to try too many different…read moretypes of medications to make sure my infection was under control with each step. Very efficient office visit so my lunch break was all I needed to see him even in the middle of the afternoon.

Hopefully you don't work ! If you do I would highly…read morerecommend You take the day off if you have to come Here ! Time and appointments mean nothing Here ! I walked out of these place years ago As the doctor took his sweet time Guess this place is good Get prepared to not be in a rush when you Have an appointment here

Dr is good. Spends a lot of time explaining all the details of your issue. Office staff is very…read morenice Just be prepared to be there over 2 hours for your appointment if you are seeing the Dr. Other tests like sonograms etc go pretty quick in and out. Dr visits are long and very long. Need patience here

i have seen dr burnstein for several months. each time i was kept waiting an average of 1 to 1.5…read morehrs. no apology. he is brusque. he barely explains what the diagnosis or prognosis is. if you ask what the treatment plan is, he gets argumentative and thinks your interest in what's going on is humurous. only he is entitled to know what he is doing and why! your job is to keep coming back and waiting around... he spends most of the visit talking to his virtual assistant (the computer). frankly, i think he has more than a few screws lose besides being full of himself.

After first paying a $25 co-pay with no receipt offered, I waited over an hour for a first visit…read more I told the woman at the desk I had to leave and she said, "Just a moment". I left so as not to be late for an appointment in my own office. I can understand falling behind, or an emergency. In this case, someone could have come out of the office and informed us or asked if we need to re-schedule. That did not happen. Nor has anyone phoned me to apologize or set up another appt. Nor has my $25 been returned.

I've been a patient at Tri State Eye for over 10 years. The past two months I have been advised…read morethat I need surgery to control my eye pressure. I contacted three eye doctors to get their opinions and requested Tri State Eye to fax my records to them. Tri State Eye faxed two but refused to fax the third one. My appointment with this last doctor is on Monday. Tri State Eye calls me Thursday at 5 PM to tell me they are NOT faxing it over but I can pick up copies of my records for a small fee. Then she adds on Friday they are open till 12 PM. Which by the way on their website and phone greeting message says they are open 8:30 - 4:00 Monday - Friday.. It' s obvious that their patient care office doesn't priorities patient health. Apparently saving money on faxes is more important than their patients eye health.

I went to Doctor Matta Ayman and I had a horrible experience. I was told by his office staff that…read moremy insurance which is Medicare and United healthcare would not pay for my eye surgery and I had to pay out of my pocket. This doctor's office did not submit information to my insurance to find out whether this particular surgery was going to be paid by them. My insurance had no information. Nothing was submitted to them then I find out later that my insurance told me that it would be paid for so the $4000 that I paid out of my pocket. Should've been returned and my insurance company said they would they paid him. After having the operation, I had a problem with dots black dots, and floaters in my eye, and had to constantly go back to him for eye drops and his office staff is operating office staff. We're not forthcoming with me. I asked for my records from Orange ambulatory service in Cornwall I could not get them. I don't know why I could not get my records to tell me exactly what lens was put in my eye and how much it cost they didn't know the codes or anything I am confused and out of $4000 I am upset and will have to wait to find out with my insurance company. What happened and if I will get my money back for the operation that I had. If not, I will have to get a lawyer. My experience with this doctor was horrible. I do not recommend him to anyone.

Jedi Master Dr Franco is absolutely amazing!…read more Appointments are easy to schedule and the doctor is even very responsive via his website contact form. The website isn't just for show, him (his office) actually use it. Even though I'm not a young millennial that needs to do all my business via tech I am a tech nerd so millennials will find the website very useful. Office is a beautiful small one story building with parking in the back. During the pandemic the office provides face masks at reception if you happen to be a Karen and conveniently forget your mask. Office also provides hand sanitizer during these trying times in an effort to protect patients. Exam room is very large, spacious and equipped with the finest eye tech for our modern time. Jedi Master Dr Franco is absolutely amazing in his empathy for his patients. If eye glasses are required the office is equipped with a beautifully elegant room with eye glass frames displayed on multiple walls where you can indulge in picking your new look (upgrade or otherwise). If you are in the area and in need of a great optometrist this office is significantly better than any of the franchise eye centers you find at the mall. Don't shop retail but instead shop premium with Dr. Rossi. They also take vision insurance so call ahead if you have insurance.

Great appointment. Just moved to area recently and needed to eye doctor. Easy parking; quick…read moreservice on contacts and glasses. Nice selection of glasses. Had to change my contacts a couple of times and very helpful with that!

I was very pleased with everything about this doctor. It was easy to make an appointment, very…read morelittle wait time in the office, the doctor gives a very very thorough examination, and everybody was so helpful in choosing glasses. The doctor, as well as her office staff, were very kind, efficient, and friendly. I would highly recommend Dr. Ulmer to anyone.

After a fitting for spectacles by an ophthalmic assistant and a local optometrist, Dr Ulmer got it…read moreright. The others gave me double vision. comprehensive all business eye care from an experienced eye care provider. Not high tech, but knowledge and experienced care is what she brings to the patients. Well done.

For my first visit here I had to wait 2 hours past my appointment time to begin the exam. I was…read morepleased with the professional treatment by Dr Stevens, who explained the pros & cons of various brands of contact lenses, She ordered me a trial pair. That was on March 2, 2016. After 5 phone calls where I actually spoke to someone to inquire about the lenses, with promises to call back (which NEVER happened) because they couldn't find an answer, and countless calls during office hours that were answered by robot telling me to call back during regular business hours (which is when I am calling) I still do not know if they were even ordered. Today is May 5, 2016. I have never experienced such awful, negligent service in a professional practice of any kind. I'm looking for a practice that will actually communicate with me and not treat me like a vapor in the wind.

The receptionist is very rude and unprofessional. They made my appointment them took someone over…read moreme and claimed it was an emergency. Didn't notify me that it was going to be a longer wait said it wasn't "policy" . Their staff needs a course in professionalism and manners.