Jedi Master Dr Franco is absolutely amazing!…read more Appointments are easy to schedule and the doctor is even very responsive via his website contact form. The website isn't just for show, him (his office) actually use it. Even though I'm not a young millennial that needs to do all my business via tech I am a tech nerd so millennials will find the website very useful. Office is a beautiful small one story building with parking in the back. During the pandemic the office provides face masks at reception if you happen to be a Karen and conveniently forget your mask. Office also provides hand sanitizer during these trying times in an effort to protect patients. Exam room is very large, spacious and equipped with the finest eye tech for our modern time. Jedi Master Dr Franco is absolutely amazing in his empathy for his patients. If eye glasses are required the office is equipped with a beautifully elegant room with eye glass frames displayed on multiple walls where you can indulge in picking your new look (upgrade or otherwise). If you are in the area and in need of a great optometrist this office is significantly better than any of the franchise eye centers you find at the mall. Don't shop retail but instead shop premium with Dr. Rossi. They also take vision insurance so call ahead if you have insurance.

Great appointment. Just moved to area recently and needed to eye doctor. Easy parking; quick…read moreservice on contacts and glasses. Nice selection of glasses. Had to change my contacts a couple of times and very helpful with that!

Hopefully you don't work ! If you do I would highly…read morerecommend You take the day off if you have to come Here ! Time and appointments mean nothing Here ! I walked out of these place years ago As the doctor took his sweet time Guess this place is good Get prepared to not be in a rush when you Have an appointment here

Dr is good. Spends a lot of time explaining all the details of your issue. Office staff is very…read morenice Just be prepared to be there over 2 hours for your appointment if you are seeing the Dr. Other tests like sonograms etc go pretty quick in and out. Dr visits are long and very long. Need patience here

I will never recommend anyone ever going here. I brought my son here because so many people said…read morehow amazing she is. My son has Amblyopia in both eyes, she didn't treat the problem, she changed his scripts every 3 months, and then they would cancel his appointments 6 months in advance and would never schedule another apt. when they cancelled. The lady who fits the client for glasses, not so pleasant. My son's eyes got so bad he had to go see a specialist in Westchester, he just had surgery - I have no faith in this Dr. Beware!!

Dr. Ahn is easy to speak to and very straight forward. Didn't want me to try too many different…read moretypes of medications to make sure my infection was under control with each step. Very efficient office visit so my lunch break was all I needed to see him even in the middle of the afternoon.

This review is for Ophthalmology (GOSHEN location)…read more The appt was for my father, an elderly man w/ cataracts. He made the appt and told them he had cataracts. He received at least 4 reminder calls. I filled out the paperwork because he can't see well, he was seen within 10 minutes. We sat with a nurse, who asked why we were there. (It should be in the notes, but it doesn't hurt to ask.) We talk about his cataracts. She puts drops in, and then has him sit in the hallway. He has mobility issues, so it's challenging to go between these stops. We sit for maybe a minute before we go to the next room. In the room, he sits in the seat and a minute later the doctor comes in and says "I'm going to take a look in your eyes." Puts some headgear on, and looks in his eyes. The doctor says "Those are some really thick cataracts, but we can't help you here. We have to refer you to someone else." I was shocked. We went through a machine like process, for a 2 second glance, where he was dismissed in 30 seconds. I asked why, and the doctor said "He's too big for the machine that measures the cataracts. Have you tried Blah Blah (a place closer to where we live)?" I told him that our doctor referred us here, so why would we try another place? The doctor said "I don't know what machine other places use, so you may have to call around." I asked if we could at least try the machine. It measures your eyes, not your waist, so why would it not fit a person? The doctor said "No. It's in our Newburgh location". So I asked if this was the first obese person he had ever seen medically, and he said no, they turn away people all the time. I said "You can't help, and you cannot even help us enough to tell us where to go?" He said "Weschester would be your best bet, but it's far, so I didn't want to suggest that." I said "My father cannot see. I would go to the moon if I had to. Is there anything more important than your ability to see?" The doctor LAUGHED. He said he would get the number for Westchester and left. My father was in tears: humiliated by a medical professional, given little hope and no clear direction. The aide at the desk didn't offer the sunglasses for his eyes. She also had no idea what the numbers were for any of the places we mentioned and suggested that we Google them. If you as a medical professional cannot do the following, you are doing the bare minimum and truly feel not an ounce of empathy for your patients: #1 - SCHEDULE THE APPOINTMENT WHERE THE EQUIPMENT IS. They were looking to make money off of the visit and bill us for a 2nd one to travel to where the machine was no matter what. Greedy. #2 - IF YOUR MACHINE HAS SIZE REQUIREMENTS, VET PATIENTS BEGORE SCHEDULING AN APPOINTMENT. They just wanted our money for the visit. ANY ONE of the calls my father had - from making the appointment to the 4 reminders - was an opportunity to ask his weight, height, etc. They could have warned him that the trip might be wasted. They could have saved us the gas, money, and time and they could have saved the business from an appointment, manpower, and supplies. Wasteful. #3 - IF YOU CANNOT HELP, REFER TO SOMEONE WHO CAN. You have not built up a network of contacts for specialized cases or people that you can't ensure your patients have the care they need? Despicable. #4 - INVEST IN EQUIPMENT TO SERVICE YOUR CLIENT BASE. In the US, 50% of the population is obese. If your machines cannot accommodate all people, you are losing business. As a doctor, you swore an oath to do no harm. Turning people away & not being able to service them without a real solution, is doing harm. Clueless. Don't go here because they do not care about people, only their profits.

I have been going to Dr Feder since I was a kid. I stopped for a few years and went elsewhere when…read morehis former office staff told me he didn't take my eye insurance and was rude in the process. Fast forward several years and after being unhappy going elsewhere I called Dr Feder office and was told they've always accepted my insurance! I was so happy to find this out I made an appointment on the spot. My wife and I both just had exams and are extremely happy with how we were treated! Dr Feder has all new staff that was a joy to deal with. The whole office has been remodeled. And best of all he still sits and takes the time to do a very good and through exam including taking digital images of the eye to detect future onset of glaucoma much earlier. He sits and answers any questions or concerns you have as well and you never feel rushed! I would highly recommend that if you need a good eye doctor that you give Dr Feder a try. Also if you haven't been to him in years due to some of his past staff, I'd say try again as they are new and awesome!

love dr Feder and their staff. He's straight forward and has all of the updated equipment…read more i am more confident in them than the eye doc i've been to for years. i had to switch due to my vision care plan change. But i like this change better!

My husband and I got our eyes examined by Dr. Lake. He was so thorough and explained everything…read morevery well. Our glasses came in this week and they are awesome. Best eye exam I've ever had. Highly recommended!

Doctor Lake is the best they do extensively testing of.eyes for good eye health. I have been going…read moreto.him for 3 years and very happy with his professionalism and the staff they are very accommodating to all you eye needs. I would highly recommend him to all my family and friends

I've been a patient at Tri State Eye for over 10 years. The past two months I have been advised…read morethat I need surgery to control my eye pressure. I contacted three eye doctors to get their opinions and requested Tri State Eye to fax my records to them. Tri State Eye faxed two but refused to fax the third one. My appointment with this last doctor is on Monday. Tri State Eye calls me Thursday at 5 PM to tell me they are NOT faxing it over but I can pick up copies of my records for a small fee. Then she adds on Friday they are open till 12 PM. Which by the way on their website and phone greeting message says they are open 8:30 - 4:00 Monday - Friday.. It' s obvious that their patient care office doesn't priorities patient health. Apparently saving money on faxes is more important than their patients eye health.

I went to Doctor Matta Ayman and I had a horrible experience. I was told by his office staff that…read moremy insurance which is Medicare and United healthcare would not pay for my eye surgery and I had to pay out of my pocket. This doctor's office did not submit information to my insurance to find out whether this particular surgery was going to be paid by them. My insurance had no information. Nothing was submitted to them then I find out later that my insurance told me that it would be paid for so the $4000 that I paid out of my pocket. Should've been returned and my insurance company said they would they paid him. After having the operation, I had a problem with dots black dots, and floaters in my eye, and had to constantly go back to him for eye drops and his office staff is operating office staff. We're not forthcoming with me. I asked for my records from Orange ambulatory service in Cornwall I could not get them. I don't know why I could not get my records to tell me exactly what lens was put in my eye and how much it cost they didn't know the codes or anything I am confused and out of $4000 I am upset and will have to wait to find out with my insurance company. What happened and if I will get my money back for the operation that I had. If not, I will have to get a lawyer. My experience with this doctor was horrible. I do not recommend him to anyone.

I cannot say enough about the amazing experience I had going to Cohen Optical in Middletown NY. In…read moreneed of an eye exam and new glasses, I was greeted at the front desk by Irma with a smile. She took care of all necessary paperwork for me to sign. Then Yasmin, a Med Tech, took eye readings on the many diagnostic machines. From there I saw Dr. Kahle, who looked over my diagnostic images. She also did her own assessments and found my perfect eyeglass prescription. Lastly I was assisted by Selena who helped me pick out a beautiful pair of glasses Stephanie the manager, oversees the office to run like a well oiled machine. Everyone is knowledgeable, helpful and kind. The professionalism is beyond compare. From now on, I will only have my annual eye exam and get glasses at Cohen Optical in Middletown.

My experience was phenomenal and the purchase of my glasses was a perfect match. I would highly…read morerecommend purchasing any eyewear

i have seen dr burnstein for several months. each time i was kept waiting an average of 1 to 1.5…read morehrs. no apology. he is brusque. he barely explains what the diagnosis or prognosis is. if you ask what the treatment plan is, he gets argumentative and thinks your interest in what's going on is humurous. only he is entitled to know what he is doing and why! your job is to keep coming back and waiting around... he spends most of the visit talking to his virtual assistant (the computer). frankly, i think he has more than a few screws lose besides being full of himself.

After first paying a $25 co-pay with no receipt offered, I waited over an hour for a first visit…read more I told the woman at the desk I had to leave and she said, "Just a moment". I left so as not to be late for an appointment in my own office. I can understand falling behind, or an emergency. In this case, someone could have come out of the office and informed us or asked if we need to re-schedule. That did not happen. Nor has anyone phoned me to apologize or set up another appt. Nor has my $25 been returned.

I rarely give reviews for a business other than food. But this has to be brought to the front…read more Had an appointment booked for a year (yearly exam). I receive an email to confirm appointment. I click to confirm, message says no longer available. Okay, So I call and the person said she does not see any appointments on file either cancelled or booked. I go back to their website and it indicates my appointment on original date. This off is a mess, I would avoid. Looking for a new Dr now

The team is super nice! I walked in for an exam and they took me instantly! They were so…read moreunderstanding of my needs and wants! I walked out with everything I wanted! Thank you for all your help!