After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

This post is the good and bad about this company. Currently in the process of staging and selling…read moreour home and I am out of the state due to work with everything being left for my wife to handle. I called around several different pool companies to get an estimate we decided to go with AquaRama Pools & Spas. Initially up front after speaking with Bill who has been very Professional and helpful the whole time with this company they were able to get a team out to clean the pool prior to pictures being taken. We were told our services would be every Friday. My wife calls them over the weekend because no one had come on Friday to do the weekly cleaning of the pool, that is when she was told they changed our days to Mondays my wife tells them that our photographer will be there by 1100 on Monday April 18 to take the pictures of the house and asked for them to be there prior to that. Well Monday comes around and my wife had to call the company and double check to see if it was completed prior to 1100 this was at 1030 where she was then notified that the employee had called in sick an hour prior and that no one would be able to come out and clean the pool. As anyone would expect that would get under the skin of any customer and it was unacceptable of the non existent communication from the company. The General Manager Sandy calls my wife after my wife had posted honest reviews of the company on different sites. Sandy was able to get an employee to go to the house unfortunately after our photographers were there. After Sandy had seen the reviews and the conversation with my wife she was trying to convince my wife to remove the reviews that she had posted earlier. My wife had said she would remove the reviews as long as the company held up their end and maintained better communication and service. The pictures below are the result of the employee coming out to service on Monday. I called and spoke to Bill on Wednesday April 20 to see if we were still on the schedule for Friday to be cleaned because our house goes on the market and there will be showings. Our conversations with Bill has always been professional he said the GM was out of the office and would speak with her and get back to me to see if we were still on the schedule. Brings me to today April 21, Bill again very professional had called me to inform me that the GM Sandy would not have us as customers until the reviews were removed. With that being said I can not recommend this company as a pool service due to the lack of Communication and Professionalism from the General Mangers and lack of quality of service.

Poor experience. Poor customer service. Acid wash was a complete waste of money. Pool looks…read moreworse now than it did before. They blamed me and took no responsibility. Look elsewhere for a pool company to do this service.

They installed a gorgeous flagstone patio in my backyard, stunning work!! They used matching stones…read moreto revamp my garden beds. Highly recommend H&M!

From the owner: Enjoy the fall season with the family around a beautiful stacked stone fire pit read more

Anthony is amazing to work with. He will go out of his way to ensure customer satisfaction. I…read morewould recommend this place for spa and pool needs.

Lack of communication, Cancelled appointments which set my…read moretreatment back and more damage The pool was NEVER satisfactorily serviced, cleaned, properly balanced, the chemical levels were never balanced, there was always algae at the bottom. They never cleaned the filter and it was full of garbage. The cancelled appointments set me back and caused me a great deal of additional expense. The company has YET to contact me as stipulated they would call me back to discuss the issue of the pool. I spent almost $2000.00 pm this pool that was never properly serviced and had not been able to use it until I switched to another company which repaired and serviced the pool. I have NOW been able to use my pool at 1/20th the expense. I would NOT recommend this pool company!

Wonderful people excellent work no shortcuts you will be pleasantly surprised and will call them…read morefor all your future needs

Bobby is the only pool company we use. Every year he opens and closes our pool. This past summer we…read morehad our pool liner replaced and it fits like a glove! Thanks for everything you do Bobby! Highly recommend!

First off I did not engage Perimeter Pool Service to do any work for me so I want to make that…read moreclear. BUT I did speak to Bob the owner many times over a two month period this Spring as I wanted a bid on repairing a 20x40 pool that needed a new liner and possibly pump and filter work. He was ill at the time (since recovered) but was upbeat and pleasant when we first met to go over what I would probably need. Unfortunately I entrusted the pool liner install to my general contractor who used a less than good person to do the work. In a panic over the possibility the pool was leaking, I called Bob a few times and he always took the time to talk to me even though we had entered the busiest time of the year for pool companies and I did not hire him. In talking to him (and meeting with two other "pool inspectors") I came to realize that he is probably one of those business people who understands service and values his reputation. I made the mistake of not using Perimeter Pool Svc the first time but will use them them the next time.

Don't expect any warranty work…read more Within a year his installed saltwater system failed. Repeated calls went unanswered. Eventually with the help of others, I diagnosed and spent 125.00 to fix the system myself. Then his seam in my vinyl liner failed. Again no answers to voicemail, text, or email until after I reported to the BBB. He called but never mentioned the BBB. He made promises that, 9 months later still have not materialized.